INGO ARMENIA

What INGO ARMENIA does

INGO ARMENIA INSURANCE CJSC is a non-life insurance company headquartered in Yerevan, Armenia, operating since 1997. The company provides a comprehensive portfolio of personal insurance products across six lines: motor (Compulsory MTPL, Voluntary MTPL, CASCO, and Roadside Assistance), travel (Econom and Universal packages with Schengen, worldwide, and Georgia-specific variants), health (INGOCARE, Injuries, Critical Illnesses, WOMANCARE, and voluntary AUHI), property (Apartment and House), pet (dogs and cats), and financial (Down Payment/mortgage protection and Employment Loss Insurance). It primarily serves individual consumers in Armenia through a hybrid model combining direct online sales with the widest agent network in the Armenian insurance market.

The technology platform consists of standard insurance functionality — an interactive website with online quote calculators for multiple product lines, digital policy purchase (Buy Now buttons), online application status checks, payment processing, and 24/7 phone hotlines. Pricing follows a tiered annual subscription model across product lines, with add-on modules for extended coverage. Revenue is generated through insurance premiums collected annually or per contract term, with pricing varying by coverage amount, risk factors, and selected package tier.

INGO ARMENIA operates as a privately held CJSC under Armenian law. It is majority-owned (75% of charter capital) by Invest-Polis CJSC, which is 99.99% owned by INGOSSTRAKH OJSC — a Russian insurance group — making INGOSSTRAKH the ultimate controlling shareholder. The remaining 25% is held by Levon Altunyan. The board includes representatives of the parent group (A. Ilyushenko as Chairman, plus A. Rumyantsev, V. Kardanova, D. Markelov) alongside Armenian representation (N. Zuloyan). The company is supervised by the Central Bank of Armenia and subject to oversight from additional regulatory bodies (PAAP, ABC Finance, Financial System Mediator, Fininfo).

Name

INGO ARMENIA

Legal name

INGO ARMENIA INSURANCE CJSC

Website

https://ingoarmenia.am

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

INGO ARMENIA is a Yerevan-based non-life insurance company (founded 1997) providing motor, travel, health, property, pet, and financial insurance products to individual consumers across Armenia via the country's widest agent network and direct online channels.

Ownership category

akta.pro rank

Product category

Non-Life Insurance

NAICS

Insurance Carriers (5241)

SIC

Accident & Health Insurance (6321), Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Underwriting, Pricing & Policy Administration (PAS) for Travel Insurance (THALALAK)

akta.pro secondary industry

Individual Health Insurance Administration (TPA/ASO) (FSAIAEAK)

Keywords

• Motor insurance
• Health insurance
• Travel insurance
• Property insurance
• Non-life insurance

Headquarters

HQ city

Yerevan

HQ country

Armenia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance Premiums: INGO Armenia generates revenue through collection of insurance premiums across multiple product lines including motor (MTPL, CASCO), travel, health, property, pet, and financial insurance products. Premiums are collected annually or per contract term with pricing based on coverage amounts, risk factors, and selected packages.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

INGO ARMENIA is a non-life insurance company selling motor, travel, health, property, pet, and financial insurance products to individual consumers in Armenia. It distributes policies through its own website with online calculators, one of the country's widest agent networks, and partnerships such as Wizz Air for travel insurance. The company is supervised by the Central Bank of Armenia and offers tiered packages (Standard, Premium, Exclusive) with multiple add-on coverage options.

Product overview

INGO ARMENIA is a non-life insurance company offering a comprehensive portfolio of insurance products. The product lineup includes vehicle insurance (Compulsory MTPL, CASCO, Voluntary MTPL, and Roadside Assistance), travel insurance (Econom and Universal packages with optional add-ons), health insurance (INGOCARE, Injuries, Critical Illnesses, WOMANCARE, and AUHI voluntary coverage), property insurance (apartment and house coverage), pet insurance (dogs and cats), and financial insurance (Down Payment and Employment Loss insurance). The company operates through direct sales, agent networks, and online platforms, providing insurance services to individuals across Armenia.

Differentiator

Problem solved

Functional benefit

Products and services

• Compulsory Motor Third Party Liability (MTPL) Mandatory third-party liability insurance for vehicles covering damages caused to third parties, required by Armenian law for vehicle owners.
• Voluntary Motor Third Party Liability Voluntary third-party liability coverage extension for amounts exceeding mandatory limits, offered in Standard, Premium, and Exclusive tiers with coverage ranging from 300,000 to 1,000,000 AMD and services including towing, mobile vulcanization, battery jump-start, gasoline delivery, and sober driver service.
• CASCO Comprehensive vehicle insurance covering damage to the insured vehicle against almost all potential accidents, including collision, theft, and other risks.
• Roadside Assistance Vehicle assistance services including fuel delivery, mobile vulcanization, tire repair, battery jump-start, and gasoline delivery in case of vehicle malfunction.
• Travel Insurance Travel insurance covering emergency medical expenses, medical transportation, assistance services, and posthumous repatriation for incidents occurring during travel abroad, with two main packages (Econom and Universal) and multiple optional add-ons.
• INGOCARE Exclusive health insurance packages providing comprehensive healthcare coverage through an extensive network of partner medical institutions across Armenia, with individual packages starting at 15,000 AMD including medical examination add-on.
• Injuries Insurance Insurance coverage against events posing danger to health and life, available in Standard, Extreme, and Premium tiers with varying coverage limits.
• Critical Illnesses Insurance Insurance providing coverage for life-threatening illnesses, helping avoid expensive treatment costs, available in Standard (8,000,000 AMD coverage), and higher tiers with coverage up to 12,000,000 AMD for death by accident.
• INGO AUHI (Voluntary Health Insurance) Voluntary health insurance package offering additional coverage beyond the mandatory state program for citizens and residents of Armenia.
• WOMANCARE Specialized health insurance coverage for women, providing protection against high treatment costs for the most life-threatening diseases.
• Apartment and House Insurance Property insurance covering apartments and houses against risks including fire, explosion, water damage, glass breakage, natural disaster, civil liability, animal actions, and illegal third-party actions. Covers furnishing, engineering equipment, movable property, load-bearing structures, and civil liability with pricing tiered by property size from <50 sqm to >201 sqm.
• Pet Insurance Insurance for dogs and cats covering accidents occurring within Armenia, with maximum compensation of 1,000,000 AMD. Covers medical expenses, surgeries, diagnostic tests, medications, and euthanasia caused by accidents, animal attacks, foreign objects, tick bites, theft, robbery, or fire. Includes microchipping, responsibility coverage, and vaccinations/annual checkup.
• Down Payment Insurance Insurance covering a portion of mortgage obligations, wherein the insurance company assumes responsibility for reimbursing bank damages in case of advance payment non-fulfillment by the borrower.
• Employment Loss Insurance Insurance product supporting workers by covering their financial obligations in case of job loss.

Quantifiable outcome

• Maximum compensation up to 1,000,000 AMD for pet insurance
• +3 more outcomes

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Eurasia AssistancecoreImplementation/ SI/ Consulting PartnerEurasia Assistance is the designated assistance provider for travel insurance claims. Customers contact Eurasia Assistance at +7 495 787 21 78, +7 495 787 77 89, or via Viber/WhatsApp at +7 903 671 12 96 for incident assistance while traveling abroad.
• AiralominorGTM or Marketing PartnerINGO Armenia offers 25% discount on Airalo eSIM services to customers purchasing travel insurance. Customers receive a one-time promo code via email along with their insurance contract for discounted access to Airalo internet services abroad.
• My-Step FoundationminorOthersINGO Armenia supports the My-Step Foundation as part of its social responsibility initiatives, supporting vulnerable groups in society and public initiatives.
• SOS Children's VillagesminorOthersINGO Armenia supports SOS Children's Villages as part of its social responsibility program, contributing to support for vulnerable groups in Armenian society.
• Wizz AircoreChannel Partner/ Reseller/ DistributorWizz Air partnership enables customers to find and purchase INGO travel insurance directly through their e-ticket platform, providing convenient access to insurance coverage at point of travel booking with 15% online discount.
• Partner Veterinary ClinicscoreImplementation/ SI/ Consulting PartnerINGO Armenia maintains a network of partner veterinary clinics across Armenia for pet insurance services. Pet owners can access services through the company's list of partner veterinary clinics.
• Partner Medical InstitutionscoreImplementation/ SI/ Consulting PartnerINGO Armenia offers an extensive network of partner medical institutions throughout Armenia for health insurance services, enabling customers to access healthcare with fast claims reimbursement.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• INGOSSTRAKH: INGOSSTRAKH is the parent insurance group of INGO Armenia and one of Russia's largest multi-line insurers. It is included as a peer because it sets the strategic, capital, and product standards that INGO Armenia operates under, and competes in overlapping travel insurance corridors.
• RESO Garantia: RESO Garantia is a top-5 Russian multi-line insurance carrier affiliated with the INGOSSTRAKH ecosystem. It is a comparable broad incumbent offering motor, health, and property insurance across the broader Russian-speaking market context that frames INGO Armenia's parent group.

Regional players

• Aldagi Insurance Group: Aldagi is the largest Georgian insurance group, offering health, motor, and property insurance across the Caucasus region. It is a comparable regional peer operating in the Caucasus insurance market adjacent to Armenia with similar product breadth.
• Imedi L Insurance: Imedi L is a major Georgian health and general insurance company serving the Caucasus region. It is comparable to INGO Armenia in offering individual health and multi-line insurance products in a neighboring Caucasus market.

Direct peers

• Sil Insurance CJSC: Sil Insurance is an Armenian insurance company offering motor and property insurance products to individuals and businesses. It directly competes with INGO Armenia in the Armenian P&C insurance market.
• Nairi Insurance: Nairi Insurance is one of Armenia's longest-established multi-line insurers, offering motor, health, property, and travel insurance to individuals and businesses. It directly competes with INGO Armenia across the same product categories in the Armenian market.
• Armenia Insurance CJSC: Armenia Insurance is a domestic Armenian multi-line insurer offering motor, health, and property insurance products. It competes directly with INGO Armenia for the same Armenian consumer base and distribution channels.
• Rosgosstrakh Armenia: Rosgosstrakh Armenia is a sister company of INGO Armenia under the INGOSSTRAKH group, offering overlapping motor, health, and property insurance products to Armenian consumers. It is the most direct corporate peer and direct competitor for INGOSSTRAKH's Armenian market share.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ingoarmenia
• Facebookfacebook.com/ingoinsurance
• LinkedInlinkedin.com/company/ingoinsurance

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about INGO ARMENIA