IgLou Internet Services

What IgLou Internet Services does

IgLou Internet Services, Inc. is a family-owned regional Internet Service Provider headquartered at 3315 Gilmore Industrial Blvd., Louisville, Kentucky. Founded in 1985 as the first Internet provider in Louisville, it has operated continuously for approximately 30 years and employs roughly 12 people under General Manager Dean Brooks. The company targets residential households and small-to-medium businesses primarily in Kentucky with a stated footprint extending across the broader United States, distributing service through a toll-free number, a local Louisville line, online ordering at iglou.com, and a Facebook presence.

The core offering is a symmetric fiber-to-the-premise Internet service with a five-tier speed ladder running from 300 Mbps to 5,000 Mbps (5 Gig), priced from $64.95 to $249.95/month for residential customers and $74.95 to $389.95/month for business customers on 12-month contracts with a $150 early termination fee. A proprietary TrueMesh WiFi technology is deployed to improve in-home connectivity, and the company's Louisville data center is fed by redundant upstream fiber from Level3, TW Telecom, and AT&T. Beyond connectivity, IgLou sells a diversified set of recurring services: shared, dedicated, and WordPress hosting; server colocation and dedicated hosting; domain registration; email hosting with spam filtering; online data backup; and ancillary web design (iglouwebdesign.com) and on-site IT services (iglouonsite.com).

Commercially, the business runs on a direct-to-consumer subscription model with monthly billing, an Auto Billpay discount of $5.00, a $3.33 Telecom Recovery Fee, and self-reported revenue of $2–5 million annually (per a 2015 statement by Dean Brooks). The company is privately held with no venture or private equity backing, no subsidiaries, and no public M&A history, positioning it as a small, long-lived regional incumbent whose competitive basis is local presence, redundant infrastructure, and bundled service breadth rather than scale or technology differentiation.

Name

IgLou Internet Services

Legal name

IgLou Internet Services, Inc.

Website

https://iglou.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

1–10 employees

Short description

Family-owned regional ISP and web hosting company headquartered in Louisville, Kentucky, offering symmetric fiber Internet (300 Mbps to 5 Gig) plus hosting, server colocation, email, data backup, and web design to residential and SMB customers in Kentucky and across the US.

Ownership category

akta.pro rank

Product category

Internet Service Provider (Fiber Broadband)

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

akta.pro primary industry

Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC)

akta.pro secondary industry

Wireless Networking Services (Wi‑Fi, Private LTE/5G) (BPAEAEAE)

Keywords

• Fiber internet services
• Web hosting services
• Server colocation
• Domain registration
• Data backup services

Headquarters

HQ city

Louisville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Internet Service: Residential and business fiber internet subscriptions with tiered speed plans ranging from 300 Mbps to 5000 Mbps
2. Web Hosting: Website hosting services including hosting plans, custom/critical hosting, and WordPress hosting
3. Server Hosting/Colocation: Server colocation and dedicated hosting services
4. Email Services: Email hosting and spam filtering services
5. Domain Registration: Domain name registration services
6. Data Backup Services: Online data backup solutions
7. IT Consulting/Services: Computer repair, on-site services, and IT consulting as diversified revenue streams

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

IgLou provides residential and business fiber internet service with symmetric speeds ranging from 300 Mbps to 5000 Mbps (5 Gig) over its own fiber infrastructure, paired with TrueMesh WiFi equipment for in-home connectivity. The company also sells web hosting (shared, WordPress, and custom/critical), server colocation and dedicated hosting from its Louisville data center with redundant upstream fiber from Level3, TW Telecom, and AT&T, plus domain registration, email with spam filtering, online data backups, web design, and IT consulting.

Product overview

IgLou Internet Services is a regional Internet Service Provider and web hosting company offering a comprehensive portfolio of connectivity and digital services. The core offerings include residential and business fiber internet services with speeds ranging from 300 Mbps to 5000 Mbps (5 Gig), server colocation and dedicated hosting from their Louisville data center with redundant fiber connections from Level3, TW Telecom and AT&T, and various web hosting solutions including shared hosting, custom/critical hosting, and WordPress hosting. Additional services include domain registration, web design, email with spam filtering, and online data backups. The company operates primarily as a local ISP in Louisville, KY and has been serving customers for 30 years.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Fiber Internet (High-Speed Internet Service)

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Level3coreTechnology or IntegrationNetwork infrastructure provider providing redundant fiber connections to IgLou's data center operations
• TW TelecomcoreTechnology or IntegrationNetwork infrastructure provider providing redundant fiber connections to IgLou's data center operations
• AT&TcoreTechnology or IntegrationNetwork infrastructure provider providing redundant fiber connections to IgLou's data center operations

Scale indicators4 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Spectrum (Charter Communications): Spectrum is the dominant cable broadband provider in Kentucky and a direct competitor to IgLou's residential fiber business, frequently cited by IgLou customers as the inferior service they switched away from.
• Google Fiber: Google Fiber offers gigabit+ fiber internet in select U.S. metros and represents the type of well-capitalized, multi-gig fiber competitor that regional ISPs like IgLou face when expanding into adjacent geographies.
• AT&T Fiber: AT&T's national fiber footprint is one of IgLou's primary competitors in Louisville and is also one of IgLou's upstream wholesale providers (redundant fiber to its data center), creating both a competitive and dependency relationship.

Regional players

• GoNetspeed: GoNetspeed builds fiber-to-the-home networks in the Midwest and Southeast — a similar mid-sized regional fiber competitor to IgLou in tier-2 markets, with comparable gigabit+ tiering and bundled offerings.
• altafiber (formerly Cincinnati Bell): altafiber is a regional fiber operator in the Ohio/Kentucky/Indiana tri-state area — geographically adjacent to IgLou and a direct competitor for Louisville-adjacent fiber customers and SMB services.
• Metronet: Metronet is a rapidly expanding regional fiber ISP operating across the Midwest and Southeast U.S., directly comparable to IgLou in business model and overlapping in Kentucky/Indiana service territory.

Emerging players

• Starry: Starry is an emerging fixed-wireless broadband ISP targeting urban and suburban multi-dwelling units — adjacent technology and competitive overlap with IgLou's residential broadband segment.
• T-Mobile Home Internet: T-Mobile's 5G fixed wireless home internet service is a meaningful emerging threat to small regional ISPs like IgLou in suburban and rural Kentucky markets where 5G coverage is rapidly expanding.

Direct peers

• Ting Internet: Ting builds and operates fiber-to-the-home networks in select U.S. towns and cities, mirroring IgLou's small-market fiber ISP positioning with tiered gigabit+ speeds and bundled services.
• Sonic: Sonic is an independent, California-based fiber and DSL ISP known for privacy-friendly, locally-supported broadband — closely comparable to IgLou's model of competing with national carriers via superior local service and transparent pricing.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Iglou
• Facebookfacebook.com/igloulouisvilleky
• LinkedInlinkedin.com/company/iglou-internet-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IgLou Internet Services