Bateman Horne Center

What Bateman Horne Center does

Bateman Horne Center (BHC) is a 501(c)(3) nonprofit medical Center of Excellence founded in March 2015 in Salt Lake City, Utah, and headquartered at 5187 Ascension Way in Murray, Utah. The organization specializes in the clinical care, research, and medical education of myalgic encephalomyelitis/chronic fatigue syndrome (ME/CFS), Long COVID, fibromyalgia, and infection-associated chronic conditions (IACCs). It was formed through the merger of Dr. Lucinda Bateman's Fatigue Consultation Clinic (founded 2000) and OFFER (Organization for Fatigue and Fibromyalgia Education and Research, founded 2001), and was named in honor of Dr. Bateman's sister Shauna Bateman Horne. BHC's core service lines span four pillars: expert clinical care delivered through a single-site clinic (currently closed to new patients), a clinical research program including 45 studies led by Dr. Bateman as principal investigator, a medical education program offering Project ECHO sessions with CME credits, a PEM/PESE 7-part video series, the Clinical Care Guide, and 100+ YouTube videos, and a patient outreach program including monthly virtual support groups and the 'Coffee with a Clinician' series.

BHC's technology stack is intentionally lean and largely outsourced: the Athena Patient Portal (Athenahealth) handles HIPAA-compliant health records, prescription refills, and provider communication; Zoom powers telehealth visits; and content is distributed through the website, YouTube, and six social media platforms. The organization does not develop proprietary software, APIs, or AI systems; the only AI use disclosed is AI-generated audio versions of blog posts for accessibility. BHC monetizes through a mix of annual patient membership fees (amount undisclosed), standard insurance billing, individual and workplace donations (United Way, Benevity, Bright Funds, Community Health Charities), planned giving and appreciated securities, and grants from funders including the Open Medicine Foundation (which supports the Medical Education Resource Center). It maintains research collaborations with Stanford, Columbia, Cornell, Harvard, the CDC, the NIH, the RECOVER Initiative, Jackson Laboratory, Riken, and the University of Utah Health, and co-publishes clinical guidelines through the U.S. ME/CFS Clinician Coalition, which Dr. Bateman co-founded.

Name

Bateman Horne Center

Legal name

Bateman Horne Center

Website

https://batemanhornecenter.org

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Bateman Horne Center is a 501(c)(3) nonprofit Center of Excellence in Murray, Utah providing clinical care, research, and medical education for patients with ME/CFS, Long COVID, fibromyalgia, and infection-associated chronic conditions, and training healthcare providers globally via Project ECHO and CME programs.

Ownership category

akta.pro rank

Product category

Chronic Disease Specialty Clinical Care

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Chronic Care & Complex Care Management (HSABAIAD)

akta.pro secondary industries

Chronic Disease Management & Remote Patient Monitoring (RPM) (HSABACAD), Home & Community-Based Services (HCBS) Coordination & Case Management (HSABAIAM), Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD) (HSABAIAF)

Keywords

• Chronic disease clinical care
• Medical education programs
• Nonprofit health research
• Patient support services
• Fibromyalgia specialist care

Headquarters

HQ city

Salt Lake City

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Patient Membership Fees: Enrolled patients are required to pay an annual membership fee that covers comprehensive exams and benefits not covered by insurance. Insurance is billed as normal for applicable contracted services, with patients responsible for co-pays and deductibles. Limited financial assistance may be available for qualifying patients.
2. Donations and Charitable Contributions: As a 501(c)(3) nonprofit organization, BHC relies on donations from individuals, workplace giving programs (United Way, Benevity, Bright Funds, Community Health Charities), and planned giving/estate donations. Gifts of long-term appreciated securities are also accepted.
3. Grants and Research Funding: BHC receives grant funding for research initiatives and medical education programs, including support from organizations like Open Medicine Foundation for the Medical Education Resource Center (MERC).

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels13 records

Core offering

Bateman Horne Center is a nonprofit Center of Excellence that delivers expert clinical care, conducts clinical research, and provides medical education programs for patients and providers dealing with ME/CFS, Long COVID, fibromyalgia, and infection-associated chronic conditions. It operates a clinic in Murray, Utah paired with HIPAA-compliant telehealth via Zoom and the Athena Patient Portal, and disseminates proprietary educational content (Clinical Care Guide, Crash Survival Guidebook, Project ECHO, self-paced modules, 100+ videos) free of charge to global audiences.

Product overview

Bateman Horne Center (BHC) is a 501(c)(3) nonprofit Center of Excellence that operates as a multi-service clinical, research, and education organization — not a single software product. Its offerings span four interconnected pillars: (1) Clinical Care Services, delivered through BHC's clinic and the Athena Patient Portal; (2) Clinical Research Program, conducting trials and partnering with ChronicleBio for biological sample studies; (3) Medical Education Programs, including a YouTube video library, PEM/PESE 7-Part Video Series, Project ECHO sessions, CME courses, and ME/CFS & Long COVID Education Modules developed with Emerge Australia; and (4) Patient Support Groups & Outreach, including monthly support groups, 'Coffee with a Clinician' series, the ME/CFS Crash Survival Guidebook, Communication Cards, the Clinical Care Guide, the Good Day/Bad Day Questionnaire, and a State-by-State Resource Directory. BHC's core offering is expert-informed clinical care and medical education for ME/CFS, Long COVID, fibromyalgia, and infection-associated chronic conditions (IACCs), supported by a digital presence including a HIPAA-compliant Athena patient portal and Zoom telehealth.

Differentiator

Problem solved

Functional benefit

Products and services

• Clinical Care Services Expert clinical consultation and differential diagnosis for patients with ME/CFS, Long COVID, fibromyalgia, and infection-associated chronic conditions (IACCs), including health management plans. Delivered in person at the Murray, Utah clinic and via Zoom telehealth with the Athena Patient Portal. Currently not accepting new patients.
• Clinical Research Program Conducts clinical studies and trials on ME/CFS, Long COVID, POTS, and related IACCs, including partnership with ChronicleBio on biological sample collection (saliva, blood, urine) linked with real patient data for biobank research toward targeted treatments.
• Medical Education Programs Educational resources, video library, CME courses, and Project ECHO sessions for healthcare providers and patients covering diagnosis, treatment, and management of ME/CFS, fibromyalgia, Long COVID, and related conditions.
• Patient Support Groups & Outreach Monthly virtual support groups, 'Coffee with a Clinician' sessions, and outreach programming for patients, caregivers, and loved ones affected by ME/CFS, fibromyalgia, Long COVID, and related conditions.
• ME/CFS Crash Survival Guidebook A guidebook covering how to meet critical needs during a PEM 'crash' and adaptive strategies for conserving energy in everyday living with ME/CFS; content also applies to fibromyalgia, Long COVID, and orthostatic intolerance. Distributed free of charge.
• Clinical Care Guide: Managing ME/CFS, Long COVID, & IACCs A comprehensive guide distilling more than a decade of BHC clinical expertise, research, and lived experience into a practical, step-by-step framework for assessment, diagnosis, and ongoing care for ME/CFS, Long COVID, and infection-associated chronic conditions. Available free to providers and patients.
• Project ECHO (Extension for Community Healthcare Outcomes) A telemedicine-based education model led by BHC for healthcare professionals covering Long COVID, post-viral syndromes, ME/CFS, PEM/PESE, orthostatic intolerance, sleep disturbances, MCAS, cognitive impairment, and related topics, including case presentations and CME credits. Co-delivered with the University of Utah Health.
• ME/CFS & Long COVID Education Modules Self-paced education modules developed in partnership with Emerge Australia and Bateman Horne Center, providing practical tools for managing PEM, pacing, and orthostatic intolerance for individuals living with ME/CFS, Long COVID, and infection-associated chronic conditions; also offers caregivers and clinicians insight into the lived experience of patients.
• State-by-State Resource Directory A free guide to state-specific, federal, and national resources for people living with ME/CFS and other disabling chronic illnesses, tailored to the user's location.
• Post-Exertional Malaise (PEM/PESE) 7-Part Video Series A comprehensive video lecture series for healthcare professionals covering the pathophysiology of PEM/PESE, common triggers, and care and management guidance to help providers recognize and support patients in avoiding push-crash cycles.
• Diagnostic & Disability Resources A suite of diagnostic tools, screening questionnaires (SF-36, HADS, FIQR, Epworth Sleepiness Scale), NASA Lean Test protocols, and disability documentation guides for healthcare providers.
• Care Partner Resources Educational materials, guides, and webinars for caregivers and care partners of individuals with ME/CFS, including the 'Demanding Diplomat' guide, Caregiver Mental Health Workbook, and severe ME/CFS caregiving resources.

Quantifiable outcome

• 80% of ME/CFS patients remain undiagnosed after years of seeking care - BHC aims to close this diagnosis gap through education and training
• +2 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core and major.

• ChronicleBiocoreStrategic or Co-development PartnerBHC's research department is partnering with ChronicleBio to better understand under-researched chronic conditions such as POTS, ME/CFS, and Long COVID. The partnership involves collecting biological samples (saliva, blood, urine) and linking them with real patient data to gain insight into what is driving these illnesses and work toward targeted treatments. Samples are stored securely in ChronicleBio's biobank for exclusive medical research use. The study includes three in-person visits at three-month intervals.
• University of Utah HealthcoreStrategic or Co-development PartnerBHC collaborates with University of Utah Health on Project ECHO programs covering Long COVID & Post-Viral Syndromes. The partnership includes educational lectures on topics such as recognizing PVS, PEM, orthostatic intolerance assessment and management, sleep disturbances, MCAS, cognitive impairment, anxiety & PTSD, chronic pain, gastrointestinal disruption, pediatric Long COVID, and COVID-19 gynecological health.
• Emerge AustraliamajorStrategic or Co-development PartnerBHC partnered with Emerge Australia to offer self-paced education modules designed to support individuals living with ME/CFS, Long COVID, and other infection and energy-limited associated chronic conditions. The modules provide practical tools for managing PEM, pacing, and orthostatic intolerance, while offering caregivers and clinicians insight into the lived experience and support needs of patients.
• U.S. ME/CFS Clinician CoalitioncoreStrategic or Co-development PartnerDr. Lucinda Bateman is co-founder of the U.S. ME/CFS Clinician Coalition, which develops evidence-based testing recommendations and treatment recommendations for ME/CFS. BHC distributes these guidelines including the 2021 Testing Recommendations and Treatment Recommendations documents.
• Jackson LaboratorymajorStrategic or Co-development PartnerBHC partnered with Jackson Laboratory and University of Utah to study whether changes in blood flow while upright were linked to cognitive impairment in ME/CFS and Long COVID. Research published in Frontiers in Neuroscience.
• Current and Former CollaboratorsmajorStrategic or Co-development PartnerBHC maintains collaborations with major academic and research institutions including Stanford, Columbia, Cornell, Harvard, CDC, NIH, RECOVER Initiative, and Riken. Dr. Bateman has served on committees and collaborated with these institutions on educational and research projects.

Scale indicators8 records

Recent moves9 records

Expansion highlights4 records

Broad incumbents

• Massachusetts General Hospital Long COVID Clinic: Mass General operates a large, well-funded Long COVID and post-viral illness clinical program within a major academic medical center. It competes for Long COVID patient referrals, research grants, and clinician-training credibility that BHC also targets via Project ECHO.
• Mayo Clinic Long COVID Program: Mayo Clinic has an established Post-COVID Care Clinic and post-viral research activity. As a broad incumbent health system, it competes for Long COVID patient referrals, CME-accredited training, and NIH/RECOVER research funding that BHC also pursues.
• Stanford ME/CFS Initiative: Stanford's ME/CFS Initiative is an academic research and clinical program — a BHC research collaborator with overlapping investigators and patient communities. It is a broader incumbent in the same disease space with deeper institutional funding and trial infrastructure.

Emerging players

• Patient-Led Research Collaborative: Patient-Led Research Collaborative is a self-organized group of Long COVID and ME/CFS patient-researchers producing influential research and policy work. It overlaps BHC's research and patient-education pillars and represents the patient-led movement in the same disease space.
• Long Covid Alliance: Long Covid Alliance is a network of patient-advocates, researchers, and organizations advancing policy, research, and education for Long COVID. It overlaps BHC's post-viral illness mission and competes for attention and funding in the same Long COVID donor and policy space.

Regional players

• Emerge Australia: Emerge Australia is an Australian ME/CFS advocacy and education nonprofit that is a current BHC partner on self-paced education modules. It is directly comparable as a peer organization but primarily serves Australia rather than the US.
• ME Research UK: ME Research UK is a UK-based charity funding biomedical research into ME/CFS and producing educational resources. It is comparable as a mission-aligned ME/CFS research and education nonprofit but operates in a different geography than BHC.

Direct peers

• Open Medicine Foundation: Open Medicine Foundation is a nonprofit research organization focused on ME/CFS and related chronic complex diseases, and an active financial partner to BHC's Medical Education Resource Center. It is directly comparable as a mission-aligned, donor-funded ME/CFS research and advocacy organization.
• Solve ME/CFS Initiative: Solve M.E. is a longstanding national nonprofit that funds ME/CFS research, drives advocacy, and operates patient and provider education programs — directly comparable to BHC's research/education/advocacy pillars. The two organizations operate in the same donor and grant ecosystem.
• IACFS/ME: IACFS/ME is the International Association for CFS/ME — a professional society that convenes researchers and clinicians, publishes research, and runs the biennial research/clinical conference that BHC's leadership actively attends and presents at. It is directly comparable as the field's anchor professional body.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/BatemanHorne
• YouTubeyoutube.com/channel/UCjdso7oUeJT90mL0PdHr0vQ
• Facebookfacebook.com/batemanhornecenter
• LinkedInlinkedin.com/company/the-bateman-horne-center-of-excellence
• Instagraminstagram.com/bateman_horne_center
• TikToktiktok.com/@batemanhornecenter

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Bateman Horne Center