Arrow Lumber & Hardware

What Arrow Lumber & Hardware does

Arrow Lumber & Hardware is a privately held regional building materials retailer founded in March 1997 in Puyallup, Washington. The company operates eight retail locations across rural Western Washington, spanning Buckley (its flagship and corporate headquarters on Highway 410), Eatonville, Randle, Port Orchard, Port Townsend, Orting, Elma, and Ocean Shores. It serves two primary customer segments — professional contractors and do-it-yourself homeowners — with a stated focus on rural markets underserved by larger competitors. The company carries approximately 28 product categories including dimensional lumber, sheet goods, building hardware, hand and power tools, plumbing, electrical, paint, roofing, decking, millwork, and farm/pet supplies. These are complemented by service offerings such as professional takeoff estimation (for garages, additions, window/door quoting, I-joist and truss packages, and full house takeoffs), statewide delivery, project material packages, special orders, credit accounts, and gift cards.

The business operates on a traditional retail model with no proprietary technology, digital platform, e-commerce channel, mobile application, AI/ML capability, or third-party marketplace integration disclosed. Revenue is generated through point-of-sale transactions at physical storefronts, phone orders, and contractor/homeowner account applications; statewide delivery extends the effective geographic reach beyond the retail footprint. The company has grown exclusively through internal funding and tuck-in acquisitions of small regional lumber yards — Inter-Mountain Building Materials (1997), Bethel Builders Home Center (1999), Logan Lumber Company (2006), and Levee Lumber (2018) — rather than external capital or debt instruments.

Leadership has transitioned from founder Barney Wagner, who passed away in March 2021, to a current team led by President and CEO Shawn Roehr (a co-founder who began in the lumber business at age 16), President Mike McGinnes (promoted 2022 from Vice President), and General Manager Greg Simpson (promoted 2022). No revenue, headcount, or financial performance figures are publicly disclosed.

Name

Arrow Lumber & Hardware

Legal name

Arrow Lumber & Hardware

Website

https://arrowlumber.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Arrow Lumber & Hardware is a privately held regional building materials retailer operating 8 stores across rural Western Washington, serving professional contractors and DIY homeowners with lumber, hardware, tools, and project support services.

Ownership category

akta.pro rank

Product category

Building Materials Retail

NAICS

Hardware Retailers (44414)

SIC

Retail-Lumber & Other Building Materials Dealers (5211), Wholesale-Lumber, Plywood, Millwork & Wood Panels (5031)

akta.pro primary industry

Lumber & Timber Retail (Dimensional Lumber, Plywood, OSB) (CRAIAEAA)

akta.pro secondary industries

Building Materials & Lumber Distribution (CRAOAFAD), Wood Decking, Fencing & Outdoor Lumber Products (IMADADAF)

Keywords

• Lumber retail
• Building materials
• Hardware store
• Contractor supplies
• DIY home improvement

Headquarters

HQ city

Buckley

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Infrastructure, Marketing or Sales

Revenue model

1. Building Materials and Lumber Sales: Retail sales of lumber, hardware, building materials, and related products through 8 physical store locations in Western Washington. Products include adhesives, fasteners, hand tools, power tools, plumbing, electrical, paint, lawn and garden, and more.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Arrow Lumber & Hardware is a regional retail building materials and hardware company operating 8 stores across Western Washington. It sells lumber, dimensional building materials, hardware, power and hand tools, plumbing, electrical, paint, roofing, fencing, and lawn/garden products, complemented by statewide delivery, project takeoff estimation, project material packages, and credit account services for contractors and homeowners.

Product overview

Arrow Lumber & Hardware is a regional building materials retailer operating 8 store locations across Western Washington. The company offers a comprehensive portfolio of building materials organized into 28 distinct product categories spanning lumber, hardware, tools, plumbing, electrical, paint, fencing, roofing, and outdoor living products. These products are complemented by professional services including project takeoff services for material estimation, statewide delivery, special orders, and credit account management. The business serves both professional contractors and DIY homeowners with a focus on underserved rural markets.

Differentiator

Problem solved

Functional benefit

Products and services

• Takeoff Services Professional material estimation services for builders and contractors, including full-scale printout capabilities, garage and addition takeoffs, window and door quoting, siding packs, I-joist flooring packages, floor truss packages, roof truss packages, and full house takeoffs for light commercial projects.
• Delivery Services Statewide delivery of in-stock and special order items for both contractors and homeowners, handling everything from house packs to wood pallets.
• Project Packages Pre-configured project material packages for construction and home improvement projects, simplifying material ordering for builders and DIY homeowners.
• Account Applications Credit account and credit card authorization services for eligible homeowners and building contractors, enabling ongoing purchasing on account.
• Special Orders Non-stock item ordering service for customer-specific project requirements, allowing customers to source items not normally carried in inventory.
• Gift Cards Gift cards available in any amount, purchasable from local sales associates at any store location.
• Lumber and Sheet Goods Core product categories including dimensional lumber, plywood, OSB, and other engineered wood panels, sold across all 8 retail locations for construction and DIY projects.
• Hardware, Tools, and Building Supplies Retail product assortment spanning hand tools, power tools, tool accessories, building hardware, fasteners, plumbing, electrical & lighting, paint & sundries, adhesives, and cleaning supplies across all 8 store locations.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves11 records

Expansion highlights5 records

Broad incumbents

• Menards: Privately held U.S. home improvement chain with lumber yards and full-line building materials. Comparable competitor in adjacent geographies with similar lumber yard operations.
• Lowe's: Second-largest U.S. home improvement retailer offering lumber, hardware, tools, and building materials with strong pro contractor focus. Comparable across essentially all of Arrow's product categories.
• 84 Lumber: Largest privately held building materials supplier to the U.S. Pro segment with 250+ stores nationwide. Comparable business model focused on serving professional contractors with lumber, engineered wood, and complementary building supplies.
• The Home Depot: World's largest home improvement retailer with comprehensive lumber, hardware, and building materials assortment. Comparable as a competitor across most of Arrow's product categories, with stores in or near the Western Washington market.
• Builders FirstSource: Largest U.S. supplier of building products, prefabricated components, and value-added services to professional contractors. Comparable as a building materials distributor serving pro customers, though at vastly larger national scale.
• True Value Company: Cooperative hardware retailer serving local communities with hardware, tools, paint, and building supplies. Comparable as a neighborhood-format building materials retailer serving smaller markets.
• Stock Building Supply: Multi-regional building materials distributor serving professional contractors with lumber, engineered wood, and millwork. Comparable as a contractor-focused lumber and building products supplier.
• Ace Hardware: Cooperative hardware retailer with thousands of independently owned U.S. stores. Comparable as a physical retail hardware and building materials competitor, though smaller and less lumber-focused than Arrow.

Direct peers

• Dunn Lumber: Family-owned Pacific Northwest lumber and building materials retailer serving the Seattle metro area. Directly comparable as an independent, multi-location regional lumber yard serving both contractors and DIY homeowners with a similar product breadth.

Emerging players

• Build.com: Online-only home improvement retailer specializing in plumbing, lighting, and hardware with strong pro and DIY customer base. Comparable as a digitally native competitor encroaching on Arrow's category space, particularly for DIY customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/arrowlumberstores

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arrow Lumber & Hardware