ACI

What ACI does

Alameda County Industries (ACI) is a privately held, franchised waste management company founded in 1997 that provides integrated collection of recyclables, organics, and garbage to residential, multi-family, multi-plex, and commercial customers. ACI operates as the exclusive hauler under mandatory franchise agreements with the City of Alameda, the City of San Leandro (excluding the Oro Loma Sanitary District), the City of San Ramon, and the Castro Valley Sanitary District — a regulated monopoly position covering four jurisdictions in Alameda and Contra Costa counties, California. The core service platform is weekly automated curbside collection across three waste streams using cart sizes from 10 to 96 gallons, with integrated rate pricing that bundles all streams into a single quarterly subscription. ACI's underlying technology is commodity: a standard automated-arm collection fleet, an AMCS-powered online customer self-service portal, and basic route operations; no proprietary AI, software-as-a-service products, or data assets are disclosed.

The business model is a recurring subscription franchise model: customers cannot opt out during the franchise term and pay quarterly or monthly rates scaled by cart size, with additional revenue from senior and low-income (LIRA) discounts, multi-plex per-living-unit fees, commercial bin service, and debris box (roll-off) rentals for construction and demolition projects. ACI supplements its core subscription with several add-on services — annual on-call bulky item collection, curbside used motor oil and cooking oil recycling, household hazardous waste coordination through Alameda County, holiday tree composting, and special event collection — most of which are bundled into the integrated rate or offered at no incremental charge to support franchise renewal positioning. GTM is franchise-mediated: there is no traditional sales motion because customer acquisition is effectively automatic under the municipal contracts. Strategic partnerships with StopWaste.Org (the Alameda Waste Management Authority), Tree-Nation, and various community organizations support compliance, education, and brand-equity objectives rather than revenue expansion. The company's pricing discipline is anchored to an annual July 1 rate adjustment mechanism defined in its Franchise Agreements.

Name

ACI

Legal name

Alameda County Industries

Website

https://alamedacountyindustries.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

251–500 employees

Short description

ACI (Alameda County Industries) is a privately held, franchised waste hauler providing mandatory integrated collection of recyclables, organics, and garbage to residential, multi-family, and commercial customers under exclusive agreements with four California municipalities in Alameda and Contra Costa counties.

Ownership category

akta.pro rank

Product category

Waste Management Services

NAICS

Solid Waste Collection (562111), Waste Collection (5621), Waste Collection (56211), Hazardous Waste Collection (562112)

SIC

Refuse Systems (4953), Sanitary Services (4950), Hazardous Waste Management (4955)

akta.pro primary industry

Multi-Family / HOA MSW Collection (Apartments, Condos) (EUAIAAAJ)

akta.pro secondary industries

Bulky Item & White Goods Collection (EUAIAAAH), Hazardous Waste & Universal Waste Handling (Batteries, Lamps, Aerosols) (BPABALAE), Universal Waste Management (Batteries, Lamps, Mercury Devices, Aerosols) (BPALAFAJ), Solid Waste & Recycling Services Administration (BPAIACAH)

Keywords

• Waste collection services
• Recycling collection
• Organics collection
• Debris box rental
• Commercial hauling

Headquarters

HQ city

Alameda

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Integrated Waste Collection Services: ACI generates revenue through mandatory subscription-based waste collection services. Customers pay quarterly or monthly rates based on garbage cart size, with integrated rates covering garbage, recyclables, and organics collection. Additional fees apply for senior discounts (15%), low-income discounts (LIRA 15%), extra services, contamination, and special pickups.

Pricing tiers

Distribution channels4 records

Marketing channels5 records

Core offering

ACI provides integrated waste collection services for residential, commercial, and industrial customers through exclusive municipal franchise agreements with the City of Alameda, City of San Leandro, City of San Ramon, and Castro Valley Sanitary District. The company offers weekly curbside collection of garbage, recyclables, and organics in a single bundled subscription, supplemented by bulky item collection, debris box rental, hazardous waste coordination, used oil/cooking oil recycling, and special event collection services.

Product overview

Alameda County Industries (ACI) operates as a franchised waste management company offering a comprehensive integrated waste collection platform serving residential, multi-family, multi-plex, and commercial customers across Alameda, San Leandro, San Ramon, and Castro Valley Sanitary District. The core product portfolio centers on weekly curbside collection of three waste streams—garbage (gray carts), recyclables (blue carts), and organics (green carts)—with cart sizes ranging from 10 to 96 gallons. ACI supplements its core collection services with add-on offerings including on-call bulky item collection, used motor oil and cooking oil recycling, household hazardous waste program coordination, debris box rental for construction projects, special event collection services, and seasonal holiday tree collection. The company provides integrated rate pricing bundling all three waste streams, alongside discount programs for seniors (65+) and low-income (LIRA) residents. An online customer account management portal enables self-service billing, payments, and service requests.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Collection Services Weekly curbside integrated collection services for single-family homes providing garbage, recyclables, and organics collection. Includes cart sizes ranging from 10 to 96 gallons, senior and low-income (LIRA) discount programs, and bundled rate pricing covering all three waste streams.
• Multi-Family Collection Services Integrated waste collection services for multi-family residential complexes with five or more living units, offering both cart and bin service options with weekly collection of garbage, recyclables, and organics.
• Multi-Plex Collection Services Collection services for residential complexes with 2-4 living units, offering garbage carts with recyclables and organics rates per living unit, with optional bin service and compactor options for larger complexes.
• Commercial Collection Services Waste collection services for commercial properties including bin and cart options for garbage, recyclables, and organics, with complimentary basic service up to 96 gallons each for qualifying businesses.
• Debris Box Service Temporary roll-off container rental service for construction, demolition, and landscaping projects, available in sizes from 10 to 50 cubic yards with material-specific rates for garbage, wood, dirt, concrete, yard waste, and recyclables.
• Special Event Collection Services Temporary collection services for community events, providing appropriate waste station setup to support event organizers in achieving zero-waste goals.
• Industrial Collection Services Waste collection services for industrial facilities requiring reliable handling of recyclables, organics, and general waste as part of ACI's broader franchised hauling operations.

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• StopWaste.OrgcoreStrategic or Co-development PartnerStopWaste.Org (Alameda Waste Management Authority) works with ACI and municipalities to provide updated recycling, reuse, and purchasing outreach materials and programs. StopWaste.Org operates the Clean Up and Bulky Item collection program at no charge to residents, with costs covered through Waste Management Authority funding. Joint compliance programs include mandatory organics recycling (SB 1383) and household hazardous waste drop-off facilities.
• South Bayside IndustriesminorOthersSeparate waste management company serving different geographic areas. Referenced on ACI website as related industry organization for South Bayside.
• Boy Scout Troop 11minorOthersBoy Scout Troop 11 hosts its own Annual Christmas Tree Pick Up program. ACI supports the scouts with a donation and customers can signup for separate tree pickup service through the troop.
• Tree-NationminorOthersTree-Nation partnership enables ACI to offer customers the Go Paperless-Plant A Tree campaign, where customers signing up for paperless billing can have trees planted through Tree-Nation's platform.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• GreenWaste Recovery: San Jose-based franchised waste and recycling hauler serving multiple Santa Clara County municipalities. Comparable integrated three-stream collection services and multi-jurisdiction franchise structure in the same Bay Area market.
• EDCO Disposal: Southern California-based franchised waste hauler operating exclusive municipal franchises. Directly comparable franchise-based business model serving residential and commercial customers with integrated recycling and organics programs.
• Zanker Recycling: San Jose-based waste and recycling company with C&D and organics processing operations. Comparable Bay Area regional hauler with overlapping commercial and construction debris box services.
• South Bayside Industries: Bay Area franchised waste hauler explicitly referenced as ACI's industry peer and sister organization. Serves adjacent South Bayside jurisdictions with the same integrated three-stream collection model under similar franchise structures.
• Burrtec Waste Industries: California-focused regional waste hauler with multiple municipal franchise agreements across Southern and Central California. Comparable integrated residential and commercial collection services with similar customer profile.
• Athens Services: Family-owned California waste hauler operating municipal franchises primarily in Southern California. Comparable integrated solid waste, recycling, and organics collection model under exclusive franchise agreements.
• Recology: Employee-owned Bay Area-based franchised waste hauler operating multiple municipal franchises across Northern California. Most direct comparable in geography, franchise-based business model, and integrated residential/commercial service offering.

Broad incumbents

• Waste Connections: Major U.S. solid waste services company with significant California and Pacific Northwest operations. Operates franchise and commercial hauling services that overlap with ACI's market and bid for municipal contracts in the region.
• Republic Services: One of the two largest U.S. waste management companies with national franchise and commercial hauling operations, including significant California presence. Competes with ACI for franchise bids and operates overlapping commercial accounts in the Bay Area.
• Waste Management, Inc. Largest North American waste services company with comprehensive hauling, recycling, and disposal operations across California. Competes with ACI at franchise rebid and commercial customer level as a national incumbent.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ACI