CBES

What CBES does

CBES is a UK-based integrated facilities management and construction company operating as a brand under City Facilities Management Holdings (UK) Ltd. The company delivers multi-service solutions across eight core disciplines: asset building maintenance, construction, energy and innovation, fire and security, food systems, mechanical and electrical, refrigeration, and risk management. Its service portfolio is anchored by an award-winning retrofittable adiabatic cooling technology and a centralised City Service Desk, with documented delivery across 3,000+ managed UK sites and 1,000+ projects per annum, supported by 700+ employees.

The company serves enterprise clients across eight verticals: retail, distribution and logistics, leisure and hospitality, commercial property, health and social care, petrol forecourts, government support, and education. Named customers include major UK retailers (ASDA, M&S, Co-op, Home Bargains, ALDI, Morrisons, Costco, SPAR), automotive dealership groups (Pendragon, Lookers, Perrys), public sector bodies (NHS trusts, Leicester City Council, Dumfries & Galloway Council, University of Warwick), and utilities (Scottish Water). Notable long-tenure engagements include 318 forecourts managed for a national oil and gas company since 2011 and a large-scale UK hotel chain partnership established in 2019.

CBES operates on a managed-services revenue model with long-term partnership contracts and project-based construction/implementation work. The go-to-market is enterprise field sales targeting large multi-site operators, supported by ROSPA Order of Distinction, NACOSS Gold, and Fire Gold certifications, and a 2040 net-zero commitment as one of the first UK Carbon Reduction Code signatories. The company is privately held within the City Facilities Management Holdings group, which has related operations in North America and APAC, though CBES itself is UK-domestic only.

Name

CBES

Legal name

City Facilities Management Holdings (UK) Ltd

Website

https://cbes.co.uk

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

251–500 employees

Short description

CBES is a UK-based integrated facilities management and construction provider delivering multi-service solutions across 3,000+ sites for enterprise clients in retail, healthcare, government, and other sectors, with 700+ employees and proprietary energy-efficiency technology.

Ownership category

akta.pro rank

Product category

Facilities Management Services

NAICS

Security Systems Services (56162), Computer Facilities Management Services (541513), Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Facilities Support Management Services (8744), Refrigeration & Service Industry Machinery (3580), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Fire & Life Safety Services (Inspection/Testing/Sprinklers/Alarms) (IMAIAAAI)

akta.pro secondary industries

Asset & Space Management Services (CMMS/Asset Tagging/Space Planning/Moves-Adds-Changes) (IMAIAAAL), Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD), Business Continuity, Crisis Management & Operational Resilience (BPAHAFAK)

Keywords

• Facilities management services
• Building maintenance solutions
• Refrigeration maintenance services
• Energy efficiency solutions
• Mechanical electrical services

Headquarters

HQ city

Glasgow

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Facilities Management Services: CBES provides comprehensive facilities management services including asset building maintenance, construction, energy solutions, fire & security, food systems, mechanical and electrical, refrigeration, and risk management. Revenue is generated through long-term managed service contracts, professional services, and project-based construction/implementation work across a portfolio of 3000+ managed sites.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

CBES delivers integrated multi-service facilities management to enterprise clients across the UK, covering eight core service areas: asset building maintenance, construction, energy and innovation, fire & security, food systems, mechanical and electrical, refrigeration, and risk management. The company operates as a long-term partnership-based FM provider managing 3000+ sites and delivering 1000+ projects per annum, with an award-winning proprietary adiabatic cooling technology embedded within its energy and innovation offering.

Product overview

CBES offers a portfolio of facilities management services organized across eight core service areas: Asset Building Maintenance, Construction, Energy and Innovation, Fire & Security, Food Systems, Mechanical and Electrical, Refrigeration, and Risk Management. The company operates across multiple sectors including Retail, Distribution, Leisure & Hospitality, Commercial Property, Health & Social Care, Petrol Forecourts, Government Support, and Education. CBES functions as a single integrated offering rather than separate modules, delivering bespoke solutions from single service provision to full turnkey solutions through their partnership model with customers.

Differentiator

Problem solved

Functional benefit

Products and services

• Asset Building Maintenance Planned and reactive building maintenance services for commercial and retail facilities, covering the upkeep of physical building assets across the managed estate.
• Construction Construction services for new builds, facility upgrades, and refurbishment projects (including the £20m Greenock Health and Care Centre project).
• Energy and Innovation Energy efficiency solutions and innovative energy-saving technologies, including CBES's award-winning proprietary retrofittable adiabatic cooling system designed to extend the lifecycle of older refrigeration and cooling equipment.
• Fire & Security Fire safety and security systems installation and maintenance, backed by NACOSS Gold and Fire Gold certifications.
• Food Systems Food systems maintenance and management services for retail and hospitality food retail environments.
• Mechanical and Electrical Mechanical and electrical engineering services covering building services systems across the managed estate.
• Refrigeration Refrigeration maintenance services across large retail refrigeration estates (exemplified by 4700+ pieces of refrigeration equipment maintained for Home Bargains).
• Risk Management Risk management services supporting compliance, health and safety, and operational continuity across customer sites.
• City Service Desk Centralized service desk providing first-line property support and facilities management coordination for customers (referenced as serving Co-op property defence and the UK's largest independent hotel company since 2019).

Quantifiable outcome

• Zero refrigeration cabinets not trading for Home Bargains across 4700+ pieces of refrigeration equipment, achieved twice within 9 months of contract
• +2 more outcomes

Named customers19 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

18 partnerships are on record, tiered core and minor.

• ASDAcoreOthersASDA is one of CBES's named major retail partners, receiving integrated facilities management services across ASDA's store portfolio.
• Marks & SpencercoreOthersMarks & Spencer is a named partner receiving store-level facilities management and project delivery services from CBES.
• Co-opcoreOthersCo-op is a key partner receiving depot operations and property facilities management. CBES's City Service Desk supports Co-op's property defence requirements.
• Home BargainscoreOthersHome Bargains partners with CBES for refrigeration maintenance across 4700+ pieces of equipment, achieving zero cabinet downtime targets.
• ALDI UKcoreOthersALDI UK is listed as a major retail partner of CBES for multi-site facilities management.
• MorrisonscoreOthersMorrisons is listed as a major retail partner receiving multi-site FM services from CBES.
• CostcocoreOthersCostco UK is listed as a partner receiving facilities management services from CBES.
• NHS Maidstone and Tunbridge WellscoreOthersNHS trust is a healthcare sector partner receiving specialist clinical facilities management from CBES.
• Leicester City CouncilcoreOthersLeicester City Council is a government sector partner receiving public sector facilities management from CBES.
• The University of WarwickcoreOthersThe University of Warwick is an education sector partner receiving campus facilities management from CBES.
• Dumfries & Galloway CouncilcoreOthersDumfries & Galloway Council is a public sector partner receiving local government facilities management from CBES.
• SPAR UKcoreOthersSPAR UK is a convenience retail partner receiving forecourt and store facilities management from CBES.
• Scottish WatercoreOthersScottish Water is listed as a utility sector partner receiving facilities management from CBES.
• GistcoreOthersGist is a logistics and distribution partner receiving FM services for distribution centres from CBES.
• CJ Lang (SPAR Scotland)coreOthersCJ Lang is a SPAR retail partner in Scotland receiving store facilities management from CBES.
• PendragoncoreOthersPendragon (motor dealership group including Ferrari) receives specialist automotive facilities management including state-of-the-art protection systems from CBES.
• LookersminorOthersLookers automotive dealership group is listed as a motor industry partner receiving FM services from CBES.
• PerrysminorOthersPerrys automotive dealership group is listed as a motor industry partner receiving FM services from CBES.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• ISS A/S: Global facility services provider with significant UK operations across workplace, food, technical, and security services. Comparable as a broad IFM incumbent competing for similar multi-site enterprise contracts including retail and public sector.
• ENGIE: Global energy and multi-technical FM services provider with UK operations. Comparable through its energy services, technical building services, and integrated facility management offerings to enterprise and public-sector clients.
• Sodexo: Global integrated facilities management and food services giant with extensive UK presence. Comparable as a broad IFM incumbent offering overlapping services (FM, food services, energy management) to enterprise clients across multiple sectors.
• Compass Group: Global food services and support services provider with UK operations overlapping CBES's food systems and facility support offerings. Comparable through its food-led FM service line targeting similar institutional and workplace customers.

Direct peers

• Mitie Group: UK-based integrated facilities management and professional services company serving enterprise clients across multiple sectors. Directly comparable as a domestic IFM peer with multi-service offering, similar blue-chip customer base, and overlapping service disciplines (M&E, security, cleaning, energy).
• BAM Construct: UK construction and facilities management business delivering building projects and ongoing FM services. Comparable through its integrated design-build-maintain model serving education, healthcare, commercial, and public-sector clients.
• Kier Group: UK infrastructure, construction, and facilities services company with public sector exposure (NHS, councils, universities). Comparable as a domestic peer combining construction delivery with ongoing FM services for institutional clients.
• Serco Group: UK-listed public services and facilities management operator with significant exposure to government, healthcare (NHS), and transport sectors. Comparable as a UK IFM peer serving similar institutional and public-sector customers including NHS trusts and local councils.
• Skanska: International construction and facilities management company with UK operations spanning building construction and ongoing facility services. Comparable through combined project delivery and facilities management for institutional and commercial clients.
• Amey: UK-based infrastructure and facilities management provider serving public sector and regulated clients. Comparable through its integrated FM, maintenance, and estates services across schools, hospitals, councils, and highways.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CBES