Complete Healthcare

What Complete Healthcare does

Complete Healthcare is a privately held, multi-location healthcare provider headquartered in Columbus, Ohio, operating eleven clinic sites across Central Ohio (Columbus East/North/South/West, Delaware, Lancaster, London, Marion, Marysville, and Pickerington). Its service portfolio centers on medication-assisted addiction treatment — Suboxone, Methadone maintenance across ten of the eleven sites, Vivitrol injections, plus programs for alcohol, cocaine/methamphetamine, and gambling addiction — and extends into primary care (blood pressure, cholesterol, diabetes, weight management), women's health (gynecology, hormone therapy, family planning), mental health counseling, and Hepatitis C testing and treatment. Patient access is structured around walk-in availability, same-day appointments, and afternoon dosing hours at select locations, with services reimbursed through Medicaid, Medicare, and multiple private insurers.

The underlying "platform" is the physical clinic network and its clinical staffing model — addictionologists, gynecologists, primary care physicians, mental health professionals, nurse practitioners, registered nurses, and medical assistants — rather than a proprietary software stack. The only distinct research asset identified is the pHlora Clinical Research Study, a currently enrolling women's-health clinical trial that overlays a clinical-research capability on the existing gynecology practice. Revenue is generated almost exclusively through fee-for-service insurance billing across the listed service lines; there are no disclosed subscription, software, licensing, or B2B contract revenue streams.

The practice is a direct-to-consumer healthcare delivery business with no disclosed parent company, funding rounds, partnerships, enterprise customers, or M&A activity. Patient acquisition relies on word-of-mouth referrals, Google reviews prominently displayed on the company website, and earned media including a Columbus Dispatch feature on opioid treatment and the Franklin County Municipal Court. The lead physician, Dr. Samuel, has been named a Top Doctor in Central Ohio by Columbus Monthly for eleven consecutive years (2015–2025), and the Marysville and Marion locations have been ranked #1 by BusinessRate.

Name

Complete Healthcare

Legal name

Complete Healthcare

Website

https://drsamuel.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Complete Healthcare is a privately held, multi-location healthcare provider in Central Ohio operating 11 clinics that deliver addiction treatment, primary care, women's health, and mental health services to Medicaid, Medicare, and privately insured patients in the Greater Columbus area.

Ownership category

akta.pro rank

Product category

Outpatient Healthcare Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Integrated Primary Care in Behavioral Health Settings (HLAFAGAM)

akta.pro secondary industry

Substance Use Detoxification Centers (Medical Detox) (HLAFACAD)

Keywords

• Addiction treatment services
• Medication-assisted treatment
• Primary care services
• Women's healthcare
• Mental health counseling

Headquarters

HQ city

Newark

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Healthcare Services Revenue: Revenue generated from providing addiction treatment services (Suboxone, Methadone, Vivitrol, alcohol treatment, cocaine/meth treatment), primary care, women's care (gynecology, hormone therapy, family planning), mental health services, and Hep C testing and treatment. Services are billed through insurance accepted from multiple providers including Medicaid, Medicare, and private insurers.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Complete Healthcare is a multi-location healthcare provider delivering integrated outpatient services in Central Ohio. Its core offering centers on addiction treatment with medication-assisted options including Suboxone, Methadone, and Vivitrol, complemented by primary care, women's care (gynecology, hormone therapy, family planning), mental health counseling, and Hepatitis C testing and treatment.

Product overview

Complete Healthcare is a multi-location healthcare provider offering a unified platform of integrated healthcare services in Central Ohio. The core offering centers on addiction treatment with medication-assisted options (Suboxone, Methadone, Vivitrol), alongside complementary services in Primary Care, Women's Care (Gynecology, Hormone Therapy, Family Planning), and Mental Health. The company operates 11 physical clinic locations across the Columbus metropolitan area and surrounding communities, providing same-day appointments and walk-in availability. Services are delivered by a team of addictionologists, gynecologists, primary care physicians, mental health professionals, nurse practitioners, registered nurses, and medical assistants.

Differentiator

Problem solved

Functional benefit

Products and services

• Addiction Treatment Comprehensive addiction treatment services including medication-assisted treatment with Suboxone and Methadone, support for alcoholism, cocaine and meth addiction, gambling addiction, and Vivitrol injections for adult patients in Central Ohio.
• Methadone Maintenance Treatment Methadone maintenance program for opioid addiction available across multiple Central Ohio locations including East Broad, Cleveland Ave, Parsons, Pickerington, London, Newark, Lancaster, Marysville, and Delaware.
• Suboxone Treatment Medication-assisted treatment program using Suboxone for opioid addiction recovery for adult patients.
• Alcoholism Treatment Treatment program for alcohol addiction and dependency for adult patients in Central Ohio.
• Cocaine and Methamphetamine Addiction Treatment Treatment program for cocaine and methamphetamine addiction for adult patients.
• Gambling Addiction Treatment Treatment program for gambling addiction and compulsive gambling behaviors.
• Vivitrol Treatment Medication-assisted treatment using Vivitrol injections for alcohol and opioid addiction.
• Hepatitis C Testing and Treatment Hepatitis C testing and treatment services for patients in addiction recovery and the broader community.
• Primary Care General primary care services including blood pressure management, cholesterol control, diabetes care, and weight loss and nutrition counseling for adult patients.
• Women's Care Comprehensive women's health services including gynecology, hormone therapy, and family planning provided by board-certified gynecologists.
• Mental Health Services Mental health counseling and therapy services for patients in addiction recovery and for individuals seeking general mental wellness support.
• pHlora Clinical Research Study Clinical research studies including the pHlora Clinical Research Study currently enrolling women participants.

Quantifiable outcome

• Dr. Samuel named Top Doctor in Central Ohio for 11 consecutive years (2015-2025)
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• Workit Health: Workit Health is a digital-first addiction treatment provider offering virtual Suboxone prescribing and counseling. Relevant as an emerging competitor addressing the same opioid-dependence population with a non-clinic delivery model.

Direct peers

• Spero Health: Spero Health operates a multi-state outpatient addiction treatment network focused on Suboxone and Vivitrol therapy with co-located primary care. Directly comparable in service mix and multi-clinic delivery model.
• BayMark Health Services: BayMark is the largest U.S. operator of opioid treatment programs (methadone and buprenorphine), with hundreds of locations across North America. It is the most direct scale peer to Complete Healthcare's methadone/suboxone maintenance business.
• Pinnacle Treatment Centers: Pinnacle operates a multi-state network of outpatient and residential addiction treatment facilities, including OTPs offering methadone and Suboxone. Comparable as a scaled regional-to-national outpatient addiction operator.
• BrightView Health: BrightView is a multi-state outpatient addiction treatment provider offering medication-assisted treatment, counseling, and primary care integration. Closely mirrors Complete Healthcare's integrated addiction-plus-primary-care model.
• CleanSlate Centers: CleanSlate operates a multi-state network of office-based opioid treatment (OBOT) clinics providing buprenorphine/Suboxone and related addiction services. Directly comparable to Complete Healthcare's medication-assisted treatment offering.
• MedMark Treatment Centers: MedMark operates outpatient opioid treatment programs providing methadone and buprenorphine services across multiple U.S. states. Closely comparable to Complete Healthcare's methadone maintenance focus.
• Symetria Recovery: Symetria Recovery operates outpatient addiction treatment clinics offering medication-assisted treatment, counseling, and primary care integration across Illinois, Texas, and New Jersey. Directly comparable integrated care model.

Broad incumbents

• Acadia Healthcare: Acadia is one of the largest publicly traded behavioral health providers in the U.S., operating psychiatric hospitals, residential treatment, and outpatient programs. Relevant as a broad incumbent overlapping Complete Healthcare's addiction and mental health service lines.
• Hazelden Betty Ford Foundation: Hazelden Betty Ford is a leading nonprofit addiction treatment provider offering outpatient, residential, and specialty programming. Comparable as a brand-led, multi-modality addiction treatment operator.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/milroysamuel
• LinkedInlinkedin.com/company/complete-health-care-for-women

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Complete Healthcare