Hope Services Hawaii

Homeless and Social Serviceshopeserviceshawaii.org

Hope Services Hawaii is a Hilo-based nonprofit that operates emergency shelter (Hale Maluhia, Hilo) and the Kahua Kahe Mālie Integrated Care Hub (Ainaloa), delivering homeless prevention, emergency shelter, medical respite, behavioral health, disaster relief, and veterans services to individuals experiencing homelessness on Hawai'i Island, funded primarily by government grants.

Company typePrivate
Founded2020
HeadquartersHilo, United States
Headcount101–250
GTM typeB2C
OfferingServices

What Hope Services Hawaii does

Hope Services Hawaii (legal entity: HOPE Services Hawai'i, Inc.) is a Hawai'i-registered nonprofit organization headquartered in Hilo that delivers homeless services across Hawai'i Island. Founded in 2010 per firmographic records, the organization's operational footprint began with the April 2020 opening of Hale Maluhia, an emergency shelter in Hilo that houses up to 26 single women experiencing homelessness. The shelter was funded by $2.4 million in combined grants — $1.2M from the State of Hawai'i and $1.2M from Hawai'i County — and the organization has since drawn scrutiny for an absence of fire inspections and reported fire safety deficiencies (no sprinkler system, inadequate emergency exits).

The organization's service portfolio has expanded beyond emergency shelter. In 2021, Hope Services Hawaii launched an in-house medical respite program beginning with four beds colocated at the women's shelter, offering wound care, chronic disease management, medication support, and behavioral health services. In June 2025, the organization opened the Kahua Kahe Mālie Integrated Care Hub in Ainaloa, a dedicated facility representing the scaled iteration of that medical respite program. Beyond these core services, the organization is also reported to provide disaster relief and veterans services.

The business model is grant-funded social service delivery rather than commercial revenue. Services are provided at no cost to clients; the organization does not charge for shelter, medical respite, or behavioral health services. Funding flows through state and county government grants and a network of partnerships with healthcare providers, health plans, and government agencies aligned around the integrated care hub. Leadership comprises CEO Brandee Menino, COO Kali French, and Director of Operations Denise Oguma. A $33.5M county homelessness fund is under review by the Hawai'i County Council, representing a potential incremental funding pool. Reporting headcount is 101–250 employees.

Hope Services Hawaii firmographics

Firmographics

Name: Hope Services Hawaii
Legal name: HOPE Services Hawai'i, Inc.
Website: https://hopeserviceshawaii.org
Company type: Private
Founded year: 2020
Operating status: Operating
Headcount range: 101–250 employees
Short description: Hope Services Hawaii is a Hilo-based nonprofit that operates emergency shelter (Hale Maluhia, Hilo) and the Kahua Kahe Mālie Integrated Care Hub (Ainaloa), delivering homeless prevention, emergency shelter, medical respite, behavioral health, disaster relief, and veterans services to individuals experiencing homelessness on Hawai'i Island, funded primarily by government grants.
Ownership category
akta.pro rank

Hope Services Hawaii industry classification

Industry

Product category: Homeless and Social Services
NAICS: Community Housing Services (62422), Temporary Shelters (624221), Other Residential Care Facilities (6239), Emergency and Other Relief Services (62423)
SIC: Services-Social Services (8300), Services-Health Services (8000)
akta.pro primary industry: Housing Assistance & Homeless Services (BPAGAEAB)
akta.pro secondary industries: Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Mental Health & Crisis Support Services (BPAGACAD)

Keywords

Homeless shelter services
Emergency housing
Medical respite care
Behavioral health services
Homelessness prevention

Where Hope Services Hawaii is headquartered

Location

Headquarters

HQ city: Hilo
HQ country: United States
HQ region: North America

Offices2 records

Markets served

Hope Services Hawaii business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Supply Chain

Hope Services Hawaii product offering

Product offering

Core offering

Hope Services Hawaii is a nonprofit that operates emergency shelter and integrated medical respite/behavioral health facilities for homeless individuals in Hawai'i Island. Its offerings include the Hale Maluhia emergency shelter for single women in Hilo and the Kahua Kahe Mālie Integrated Care Hub in Ainaloa, providing wound care, chronic disease management, medication support, and behavioral health services at no charge to clients.

Product overview

Hope Services Hawai'i is a nonprofit organization that provides homeless services through a network of shelter and care facilities. The organization operates the Hale Maluhia emergency shelter in Hilo for single women (up to 26 beds) and has developed an integrated medical respite and behavioral health care program. The Kahua Kahe Mālie Integrated Care Hub in Ainaloa represents the expanded delivery of medical respite and behavioral health services, building on the initial 4-bed medical respite program launched at the women's shelter in 2021. The portfolio includes emergency shelter services, medical respite care, and behavioral health services for homeless individuals.

Differentiator

Problem solved

Functional benefit

Products and services

Hale Maluhia Emergency Shelter Emergency shelter in Hilo, Hawai'i that houses up to 26 single women experiencing homelessness, providing basic shelter services at no cost to clients.
Women's Shelter Medical Respite Program Medical respite program operated at the women's shelter in Hilo, providing wound care, chronic disease management, medication support, and behavioral health services for homeless women. The program began in 2021 with four beds and has expanded significantly.
Kahua Kahe Mālie Integrated Care Hub Medical respite and behavioral health care facility in Ainaloa, Hawai'i providing comprehensive care including wound care, chronic disease management, medication support, and behavioral health services for homeless individuals.

Companies that use Hope Services Hawaii

Customer profile

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Hope Services Hawaii technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Hope Services Hawaii partnerships and signals

Strategic signal

Partnerships

Three partnerships are on record, tiered core.

Healthcare Providers (multiple)coreStrategic or Co-development PartnerMultiple healthcare providers partnered to establish the Kahua Kahe Mālie Integrated Care Hub, contributing clinical expertise and care delivery for the medical respite and behavioral health programs serving homeless individuals.
Health Plans (multiple)coreStrategic or Co-development PartnerMultiple health plans partnered with Hope Services Hawaii to fund and support the medical respite program, providing revenue sustainability for the integrated care hub serving homeless patients.
Government AgenciescoreStrategic or Co-development PartnerGovernment agencies partnered in the establishment of the Kahua Kahe Mālie Integrated Care Hub, providing funding and regulatory support for homeless services programs.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Hope Services Hawaii competitors and assessment

Company assessment

Others

National Health Care for the Homeless Council: National advocacy, training, and research organization supporting medical respite and health care for homeless programs; relevant ecosystem peer and potential funder/partner for Hope Services Hawaii's integrated care hub.

Direct peers

Institute for Human Services (IHS): Hawaii-based nonprofit providing emergency shelters and homelessness services statewide; directly comparable as the other leading shelter operator in the same geography serving the same populations.
Hearth Inc. Boston-area nonprofit providing emergency shelter, housing, and supportive services including on-site clinical care to homeless individuals; directly comparable service-delivery model.
Camillus House: Miami-based nonprofit providing emergency shelter, medical respite, behavioral health, and housing programs for homeless individuals; closely parallels Hope Services Hawaii's integrated shelter-plus-clinical-care service mix.
Catholic Charities Hawaii: Statewide Hawaii social services nonprofit providing housing, case management, and emergency assistance; directly comparable as a multi-service provider to vulnerable populations in the same jurisdiction.
Partners in Care Hawaii: Oahu-based nonprofit coordinating homeless services including shelter navigation, outreach, and case management; closely comparable mission in Hawaiian homelessness services.
Boston Health Care for the Homeless Program (BHCHP): Nationally recognized nonprofit operating medical respite, shelter-based clinical programs, and behavioral health services for homeless populations — directly analogous integrated-care model to the Kahua Kahe Mālie Hub.

Broad incumbents

Father Joe's Villages: Large, established San Diego nonprofit with emergency shelter, medical respite, and behavioral health services for homeless populations; broader scale but overlapping integrated-care service model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Hope Services Hawaii financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Hope Services Hawaii leadership team

Management profile

Number of profiles

Profiles3 records

Hope Services Hawaii funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Hope Services Hawaii M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hope Services Hawaii

What does Hope Services Hawaii do?

Is Hope Services Hawaii a public or private company?

Hope Services Hawaii is a private company. It is classified as nonprofit foundation owned and is currently operating.

When was Hope Services Hawaii founded?

Hope Services Hawaii was founded in 2020. It employs 101 to 250 people.

Where is Hope Services Hawaii based?

Hope Services Hawaii is headquartered in Hilo, United States, in the North America region.

Who are Hope Services Hawaii's main competitors?

National Health Care for the Homeless Council is listed as an others. Direct peers are Institute for Human Services (IHS), Hearth Inc., Camillus House, Catholic Charities Hawaii, Partners in Care Hawaii and Boston Health Care for the Homeless Program (BHCHP). Father Joe's Villages is listed as a broad incumbent.

Does Hope Services Hawaii have an API?

No public API is recorded for Hope Services Hawaii.

What industry is Hope Services Hawaii in?

Hope Services Hawaii's product category is Homeless and Social Services. Its primary akta.pro industry code is BPAGAEAB, Housing Assistance & Homeless Services, with a secondary code of BPAIANAC, Homelessness Prevention, Shelter & Supportive Housing Services. Its NAICS code is 62422 and its SIC code is 8300.