What Build Physiotherapy does

Build Physiotherapy is a single-location physiotherapy clinic founded circa 2023 in Miami, Gold Coast, Queensland, Australia. The practice delivers evidence-based musculoskeletal and sports physiotherapy, operating from a purpose-built facility at 49 Paradise Avenue that combines treatment rooms with a strength-focused rehabilitation gym. Its service catalog spans initial consultations, musculoskeletal physiotherapy, sports physiotherapy, injury prevention, dry needling, remedial massage, reformer Pilates, and 1:1 training programs (including Blood Flow Restriction training). The clinic is led by founder Malcolm — a Doctor of Physiotherapy from Bond University with 10+ years of Gridiron experience who also serves as physiotherapist for the Bond University Rugby Team — together with physiotherapist Emily, a Griffith University graduate and 10+ year Surf Ironwoman with Surfers Paradise SLSC.

The clinic uses a codified three-phase clinical methodology (RETHINK, REHAB, REBUILD) framed around understanding contributing factors, building a progression-based rehabilitation plan, and rebuilding strength to reduce re-injury risk. Go-to-market is direct-to-consumer: patients book online via the Nookal practice-management platform, by phone, or by email, with a promotional first-consultation price of A$180 (normally A$200) used as an acquisition lever. Marketing channels are limited to the company's website, Instagram, Facebook, and 220+ Google reviews serving as social proof, with mid-funnel GP referrals feeding the Medicare, DVA, and WorkCover segments.

Revenue is generated across four streams: private fee-for-service consultations; Medicare Chronic Disease Management rebates (A$56 per session, up to five sessions per year); direct-billed Department of Veterans' Affairs physiotherapy (no patient out-of-pocket for eligible Gold and White Card holders); and WorkCover Queensland workplace injury rehabilitation with pre-approved session blocks. Pricing is pay-as-you-go with no subscription or retainer model, and there are no publicly disclosed financials, no external funding rounds, and no announced multi-site expansion.

Name

Build Physiotherapy

Legal name

Build Physiotherapy

Website

https://buildphysiotherapy.com

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

Build Physiotherapy is a single-site musculoskeletal and sports physiotherapy clinic in Miami, Gold Coast, founded in 2023. It serves private-pay, Medicare, DVA, and WorkCover patients with hands-on therapy, rehabilitation, and strength training led by two physiotherapists.

Ownership category

akta.pro rank

Product category

Physiotherapy Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Membership Sports & Recreation Clubs (7997)

akta.pro primary industry

Orthopedic & Sports Rehabilitation Centers (HLAFAFAI)

akta.pro secondary industries

Rehabilitation Return-to-Exercise Training (Non-Clinical) (HSADAAAK), Strength & Conditioning / Athletic Performance Training (HSADAEAB)

Keywords

• Musculoskeletal physiotherapy
• Sports injury rehabilitation
• Manual therapy services
• Workplace injury treatment
• Reformer pilates classes

Headquarters

HQ city

Gold Coast

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Private Pay Consultations: Fee-for-service consultations for self-paying patients. First consultation normally $200, promotional offer at $180. Review consultations at standard rates. Hands-on treatment, rehabilitation planning, and training sessions.
2. Medicare/CDM Rebates: Bulk billing not available; patients pay full fee and claim $56 Medicare rebate per session. Up to 5 sessions covered per calendar year (maximum $280/year rebate).
3. DVA Physiotherapy: Direct billing to Department of Veterans Affairs for Gold Card and White Card holders. No out-of-pocket expense to eligible veterans.
4. WorkCover Physiotherapy: Treatment for workplace injuries covered under WorkCover Queensland insurance. Pre-approved sessions (typically 5-6 initially) with additional sessions requested as needed. Recovery aids covered.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Build Physiotherapy is a single-location musculoskeletal and sports physiotherapy clinic that delivers evidence-based hands-on treatment, dry needling, and Blood Flow Restriction training alongside structured gym-based rehabilitation and performance training. It also offers remedial massage, Reformer Pilates classes, and scheme-billed services for DVA, WorkCover, and Medicare Chronic Disease Management patients.

Product overview

Build Physiotherapy is a single-location physiotherapy practice in Miami, Gold Coast, offering a comprehensive suite of musculoskeletal and sports physiotherapy services. The core offering includes Initial Consultation assessments, Musculoskeletal Physiotherapy, Sports Physiotherapy, Injury Prevention, and specialty services for DVA, WorkCover, and Medicare patients. Treatment modalities include Hands-On Therapy (remedial massage, dry needling, trigger point therapy, joint mobilisations) and Training Programs (1:1 coaching, strength and conditioning, BFR training). Additional services include Remedial Massage and Reformer Pilates classes. The practice operates an integrated booking system through Nookal and emphasizes a rehabilitation-focused approach combining treatment with gym-based training.

Differentiator

Problem solved

Functional benefit

Products and services

• Initial Consultation

Quantifiable outcome

• 220+ 5-star Google reviews demonstrating patient satisfaction and outcomes

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• WorkCover QueenslandcoreOthersWorkCover Queensland is a statutory body providing workers' compensation insurance to Queensland employers. Build Physiotherapy works closely with WorkCover Queensland to provide pre-approved physiotherapy treatment for workplace injuries. Patients receive typically 5-6 pre-approved sessions, with additional sessions requested as needed. Recovery aids are also covered under this partnership.
• Department of Veterans Affairs (DVA)coreOthersDVA provides healthcare cards (Gold Card for all conditions, White Card for service-related conditions) to eligible veterans. Build Physiotherapy bills DVA directly for physiotherapy services, with no out-of-pocket costs to veterans. Referrals valid for up to 12 sessions or one year.
• Medicare / Chronic Disease Management (CDM) ProgramcoreOthersMedicare's Chronic Disease Management (CDM) Program allows eligible patients with chronic conditions (3+ months) to access up to 5 physiotherapy sessions per year with a $56 rebate per session. Build Physiotherapy processes claims on behalf of patients via Medicare. GP referral required.
• Bond University Rugby TeamminorStrategic or Co-development PartnerFounder Malcolm serves as physiotherapist for the Bond University Rugby Team, providing sports physiotherapy services and gaining experience working with collegiate athletes.
• Surfers Paradise SLSCminorStrategic or Co-development PartnerPhysiotherapist Emily has been competing as a Surf Ironwoman with Surfers Paradise SLSC for over 10 years, bringing athletic experience to her physiotherapy practice.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Kieser Training: Australian strength-based rehabilitation network combining physiotherapy with supervised strength training, overlapping with Build's strength-gym integrated rehab model.
• Allsports Physiotherapy: Multi-site Australian physiotherapy chain offering musculoskeletal and sports physiotherapy services comparable to Build's core offering, with broader geographic reach.
• City Physiotherapy & Sports Injury Centre: Multi-practitioner Australian physiotherapy clinic with sports injury specialization, offering DVA, WorkCover, and Medicare coverage similar to Build's funded-patient model.
• Bounce Health Group: Australian physiotherapy and allied health group with multi-clinic coverage across Brisbane/Gold Coast offering MSK and sports physiotherapy comparable to Build.

Direct peers

• PhyxMe Physiotherapy: Australian physiotherapy clinic specializing in MSK and sports injury rehabilitation with a strength and conditioning focus, closely aligned to Build's treatment-to-performance model.
• Movement 101 Physiotherapy: Sydney-based physiotherapy clinic offering hands-on therapy, exercise rehabilitation, and strength training comparable to Build's service mix and methodology.
• Pivotal Motion Physiotherapy: Brisbane-based physiotherapy practice combining hands-on treatment with strength and conditioning, very similar in methodology to Build's Rethink, Rehab, Rebuild approach.
• Rehab + Performance Physiotherapy: Australian physiotherapy practice combining manual therapy with strength-based rehab and return-to-sport programming, mirroring Build's integrated treatment-to-training approach.

Regional players

• Gold Coast Sports & Spinal Physio: Gold Coast-based physiotherapy provider specializing in sports injuries and spinal rehabilitation, directly competing with Build in the same local geography.

Emerging players

• Studio Pilates International: Australian Reformer Pilates chain with comparable low-impact group class offering to Build's Reformer Pilates service, representing partial overlap in fitness and recovery programming.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php?id=100089004708243
• Instagraminstagram.com/buildphysiotherapy
• LinkedInlinkedin.com/company/build-physiotherapy

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Build Physiotherapy