What One Point does

One Point (legal entity OnePoint, Inc.) is a privately held, family-owned business services company headquartered in Scranton, Pennsylvania, founded in 1997 and operating with 51-100 employees serving clients nationwide. The company operates four interconnected service lines: (1) Branded Merchandise (CreativeMerch) supplying custom apparel, accessories, executive gifts, giveaways, and kitting/distribution; (2) Print & Office Management covering office supplies, janitorial products, managed print services, and toner/ink replenishment; (3) Warehousing & Fulfillment offering inventory storage, kitting, pick/pack/ship, and bulk ordering from a facility positioned near major Northeastern highways; and (4) Online Company Stores, a customizable e-commerce platform for private stores, employee recognition programs, customer loyalty programs, and event merchandise with built-in consumption and engagement analytics. The four lines are designed to interlock — warehousing stocks inventory that feeds the online stores and kitting operations, and branded merch and print products can be fulfilled through the same warehouse, creating a single integrated platform.

The underlying technology consists of a proprietary online company store platform with inventory management, kitting, fulfillment workflows, and a reporting/analytics dashboard that tracks product consumption and popularity to inform client buying decisions. Distribution is handled through direct sales for enterprise and complex projects, a self-serve B2B supplies portal (opoffice.com) for office and janitorial products, and the customizable online store platform for branded merchandise programs. Sustainability is supported through partnerships with Green Circle Certified (remanufactured print cartridges offering up to 30% savings) and Forest Stewardship Council certified paper suppliers, with digital catalog distribution handled through a ZoomCatalog partnership.

The revenue model is a mix of one-time and recurring streams: branded merchandise and custom packaging are primarily one-time/transactional sales; print and office supply management runs on subscription and managed services with automatic replenishment; warehousing/fulfillment is a managed services engagement; and the online company store platform operates on a subscription/recurring basis. Pricing is quote-based and not publicly disclosed. The company targets mid-market and enterprise buyers across at least five verticals — healthcare, professional services, education, manufacturing, and technology — with named customers including Lehigh Valley Health Network, City of Scranton Police, GlobalTranz, Gentex, Cross Valley Federal Credit Union, and the Northeast Regional Cancer Institute. The company is independently owned, has no disclosed funding rounds, and is community-oriented through its One Point of Light charity, donating 10% of annual profits and surpassing $1.5M in cumulative community giving since 1997.

Name

One Point

Legal name

OnePoint, Inc.

Website

https://op1.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

51–100 employees

Short description

One Point is a family-owned business services company headquartered in Scranton, PA, that provides branded merchandise, print and office supplies, warehousing and fulfillment, and online company stores to mid-market and enterprise clients across healthcare, professional services, education, manufacturing, and technology verticals nationwide.

Ownership category

akta.pro rank

Product category

Promotional Products and Business Services

NAICS

Office Supplies, Stationery, and Gift Retailers (4594)

akta.pro primary industry

Wholesale/B2B Generalist Marketplaces (CRAFAAAF)

akta.pro secondary industry

Office Supplies, IT & Workplace Procurement Marketplaces (CRAFAHAF)

Keywords

• Branded merchandise services
• Promotional products supplier
• Corporate gifting solutions
• Managed print services
• Warehousing and fulfillment

Headquarters

HQ city

Scranton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Branded Merchandise Sales: One-time and recurring sales of custom promotional products, branded apparel, accessories, executive gifts, and giveaways. Revenue generated through product sales with pricing based on quantity, customization, and materials.
2. Print and Office Supply Management: Supply of office products, janitorial supplies, and printing services. Includes managed print services with automatic supply replenishment and toner/ink programs.
3. Eco-Friendly Print Solutions: Remanufactured replacement cartridges and sustainable print consumables offering up to 30% savings compared to name brands, provided through Green Circle Certified partnership.
4. Warehousing and Fulfillment: Storage, kitting, pick-pack-ship, and inventory management services. Enables bulk ordering and on-demand inventory access without requiring physical space from clients.
5. Online Company Store Platform: E-commerce platform hosting for private company stores, customer loyalty programs, employee recognition programs, and event merchandise with reporting and analytics capabilities.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

One Point provides integrated B2B business services spanning custom branded merchandise, corporate gifting and apparel, print and office supply management, warehousing and fulfillment, and hosted online company stores. The offering bundles creative product sourcing, kitting, inventory storage, and a private-label e-commerce platform so that client marketing, HR, and procurement teams can run merchandise, recognition, and supply programs through a single vendor.

Product overview

One Point operates as a single unified service offering rather than a modular software platform. The company's portfolio consists of four interconnected core service lines: (1) Branded Merchandise / CreativeMerch for custom promotional products and kitting, (2) Print & Office Management for office supplies, print services, and janitorial products, (3) Warehousing & Fulfillment for inventory storage and distribution, and (4) Online Company Stores providing a branded e-commerce platform. These services are designed to work together — warehousing feeds the online stores, branded merch and print services can be stocked and distributed through warehousing, and the online stores serve as the customer-facing portal tying everything together. The company is headquartered in Scranton, PA, serving clients nationwide.

Differentiator

Problem solved

Functional benefit

Brands

• One Point of Light: Company's own charity initiative focused on community giving and support.

Products and services

• Branded Merchandise (CreativeMerch) Custom branded merchandise service for businesses, covering creative product sourcing, custom apparel, accessories, executive gifts, giveaways, sustainable promotional products, and kitting with distribution to recipients. Used by healthcare, professional services, education, manufacturing, and technology clients for marketing, recognition, and event programs.
• Print & Office Management Office supply and print management service for businesses, providing office products, janitorial essentials, office furniture, paper, stationery, breakroom supplies, and managed print services with automatic supply replenishment. Includes eco-friendly remanufactured cartridges (Green Circle Certified) and FSC certified paper, offering up to 30% savings versus name-brand cartridges.
• Warehousing & Fulfillment Warehousing and fulfillment service for businesses, including scalable inventory storage, kitting with custom box design, pick/pack/ship, bulk ordering, monthly inventory reporting, and distribution nationwide. Supports both One Point's own merchandise and client-stored inventory.
• Online Company Stores Customizable hosted e-commerce platform that lets businesses run private company stores, customer loyalty programs, employee recognition/rewards programs, and event merchandise stores. Includes landing pages, product pages with pricing/colors/sizing, shopping cart, wish list, and reports/analytics dashboard for inventory and consumption tracking.

Quantifiable outcome

• Up to 30% savings on print cartridges compared to name brands
• +1 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Green Circle CertifiedcoreTechnology or IntegrationGreen Circle Certified is the company's partner for eco-friendly remanufactured replacement cartridges. This partnership enables One Point to offer sustainable print solutions that promote material reuse, providing customers with up to 30% savings compared to name brand cartridges while reducing environmental impact.
• Complex MagazineminorGTM or Marketing PartnerComplex Magazine featured Soluna's NBA activations for youth mental health awareness, highlighting the impact of their branded merchandise partnership with One Point. The media coverage demonstrates the reach of One Point's promotional work for client events.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Custom Ink: Custom branded apparel and promotional products retailer serving businesses, teams, and events with a digital-first ordering platform. Comparable on the branded merchandise and B2B custom apparel side, though more digital-native.
• Brandvia: Promotional products and branded merchandise distributor with integrated kitting, fulfillment, and online company store capabilities for enterprise clients. Closely mirrors One Point's four-service-line integrated model.
• National Pen: Large B2B provider of personalized promotional products, writing instruments, and branded merchandise sold to SMBs and enterprises. Comparable customer base, product breadth, and sales-led distribution.
• 4imprint: Public B2B promotional products company selling custom branded merchandise through a sales-led and direct-to-buyer model. Directly comparable in product category, target customer, and B2B distribution model.
• Crestline Promotional Products: B2B promotional products distributor offering branded merchandise, apparel, awards, and signage with in-house decoration and kitting. Comparable mid-size competitor with similar mix of custom merch and fulfillment services.
• Boundless (formerly BDA): B2B provider of branded merchandise, custom kitting, and ecommerce/fulfillment solutions for enterprise and sports/entertainment clients. Direct peer in merch + kitting + online store platform offerings.
• HALO Branded Solutions: One of the largest independent promotional products distributors in the US, offering branded merchandise, kitting, fulfillment, and online company stores to enterprise clients. Closest direct peer to One Point given the overlapping merch-plus-fulfillment-plus-online-store model.

Broad incumbents

• Staples: Large office products retailer and B2B solutions provider with deep national supply chain and managed print services. Broad incumbent competing most directly with One Point's office supply, janitorial, and managed print offerings.
• ODP (Office Depot): National office supplies retailer and B2B services provider offering supplies, managed print, furniture, and tech services. Broad incumbent competing with One Point's Print & Office Management line for mid-market and enterprise contracts.

Emerging players

• SwagUp: Tech-enabled corporate swag platform offering curated merch kits, warehousing, and online company stores for B2B customers. Emerging player intersecting One Point's merch + online store offering, with a stronger self-service SaaS angle.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC0NxiBOep-OO-woWQdMfijw/featured
• Facebookfacebook.com/onepointinc
• LinkedInlinkedin.com/company/one-point-inc
• Instagraminstagram.com/onepoint.inc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about One Point