Brothers of Charity Services

What Brothers of Charity Services does

Brothers of Charity Services, which has rebranded to Best Lives, is a UK registered charity (number 1215711, legal entity Best Lives Limited) delivering learning disability and autism support services for adults with complex needs across the North West of England. Its service portfolio is anchored on six core lines: Supported Living, Day Services, Domiciliary Care, Nursing Care, Outreach and Community Support, and Transitional Pathways, supplemented by an expanding set of Day Services sub-modules (Structured Day Services, Food-based Enterprises including the Roccoco Cafe, Animal Care, Horticulture, Digital Media, Creative Arts, Best Days) and a dedicated Wellbeing Centre. Services are delivered through person-centred support packages rather than a technology platform; the underlying capability is a coordinated local workforce operating across multiple boroughs in Lancashire, Merseyside, and Greater Manchester.

The organisation generates revenue exclusively through commissioned care arrangements with local authorities and NHS Integrated Care Boards. Named commissioners include eleven local councils (Blackburn and Darwen, Bolton, Bury, Gloucester, Knowsley, Lancashire, Liverpool, Sefton, St Helens, Staffordshire, Stockport, Wigan) and three NHS Integrated Care Boards (Cheshire and Merseyside, Greater Manchester, Lancashire and South Cumbria). Pricing is not publicly disclosed and is set through individualised support packages determined by care needs assessment. There is no evidence of equity funding, venture backing, or commercial (non-public-sector) customers; the go-to-market is community-led, relying on local-authority referrals, NHS commissioning, and direct referrals from individuals, families, and carers. Marketing is conducted through a refreshed Best Lives website, social channels (Instagram, Facebook, LinkedIn), email newsletters, and a case-study-driven content programme.

The entity is privately held and structured as a non-profit charity with 101–250 employees, headquartered at Lisieux Hall, Whittle-le-Woods, Lancashire, with reported heritage dating to 1807. Following the rebrand to Best Lives, the organisation is repositioning its public identity while continuing to operate within the same commissioning framework. The competitive position rests on entrenched local-authority and NHS relationships, regulatory standing as a registered charity, and continuity of care for a vulnerable service-user base, rather than proprietary technology or AI capability, neither of which is evidenced in the source material.

Name

Brothers of Charity Services

Legal name

Best Lives Limited

Website

https://brothersofcharity.org.uk

Company type

Private

Founded year

1807

Operating status

Operating

Headcount range

101–250 employees

Short description

Best Lives (formerly Brothers of Charity Services) is a UK registered charity providing person-centred learning disability and autism support to adults with complex needs across the North West of England, delivering supported living, day services, nursing care, and outreach through local authority and NHS commissioning contracts.

Ownership category

akta.pro rank

Product category

Learning Disability and Autism Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industry

Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI)

Keywords

• Learning disability support
• Supported living services
• Domiciliary care services
• Specialist nursing care
• Community outreach support

Headquarters

HQ city

Liverpool

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Social Care Commissioning: Services are commissioned by local councils and NHS integrated care systems. The organisation works with local authorities and NHS bodies to provide personalised support packages for adults with learning disabilities and autism.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Best Lives (formerly Brothers of Charity Services) delivers person-centred learning disability and autism support services for adults with complex needs across the North West of England. The offering comprises Supported Living, Day Services, Domiciliary Care, Nursing Care, Outreach and Community Support, and Transitional Pathways, augmented by sub-services such as Structured Day Services, Food-based Enterprises, Animal Care, Horticulture, Digital Media, Creative Arts, Best Days, and The Wellbeing Centre. Services are commissioned primarily by local councils and NHS Integrated Care Boards, with a parallel self-referral channel for individuals, families, and carers.

Product overview

Best Lives (formerly Brothers of Charity Services) is a registered charity providing a unified portfolio of learning disability support services across the North West of England. The offering is structured as a suite of coordinated services led by a core set of residential and community-based care programmes (Supported Living, Day Services, Domiciliary Care, Nursing Care, Outreach and Community Support, and Transitional Pathways), supplemented by multiple sub-service modules under the Day Services umbrella including Structured Day Services, Food-based Enterprises, Animal Care, Horticulture, Digital Media, Creative Arts, and Best Days. The Wellbeing Centre provides additional therapeutic facilities. This multi-tiered structure allows Best Lives to deliver flexible, personalised support packages that scale from outreach and domiciliary care through to specialist nursing and residential supported living, all grounded in person-centred care principles for adults with autism and complex needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Supported Living Person-centred supported living services helping adults with learning disabilities and autism live independently with tailored support based on individual needs.
• Day Services Structured daytime opportunities and activities designed to build practical skills, promote independence, and provide meaningful engagement for adults with learning disabilities and complex needs.
• Domiciliary Care In-home care and support delivered to adults with autism and complex needs within their own residences, enabling them to remain independent in their daily lives.
• Nursing Care Specialist nursing services for individuals requiring specific medical assistance and complex care support within community or residential settings.
• Outreach and Community Support Community-based support helping adults with learning disabilities engage with their local communities, access resources, and build social connections.
• Transitional Pathways Programmes supporting individuals through life transitions, helping them develop skills and confidence to move between different levels of support or living arrangements.
• Structured Day Services Organised daily activities providing structured routines and skill-building opportunities for adults with learning disabilities.
• Food-based Enterprises Food preparation and culinary skills training programmes, including the Roccoco Cafe, that help individuals develop hospitality and cooking competencies.
• Animal Care Animal care and husbandry activities providing hands-on experience with animals for skill development and therapeutic engagement.
• Horticulture Gardening and plant care programmes offering outdoor activities and horticultural skills training.
• Digital Media Digital skills and media production activities helping individuals develop technology and creative media competencies.
• Creative Arts Arts and crafts programmes providing creative expression opportunities and artistic skill development.
• Best Days Recreational and enrichment activities designed to provide enjoyable experiences and promote wellbeing.
• The Wellbeing Centre Dedicated wellbeing facility offering therapeutic and wellness-focused services and activities.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

15 partnerships are on record, tiered core and minor.

• Blackburn and Darwen Borough CouncilcoreOthersLocal council partner commissioning personalised support packages for adults with learning disabilities in the Blackburn and Darwen area.
• Bolton CouncilcoreOthersLocal council partner providing commissioned support services in the Bolton area.
• Bury CouncilcoreOthersLocal council partner commissioning support packages in Bury.
• Gloucester City CouncilminorOthersLocal council partner in the Gloucester area.
• Knowsley CouncilcoreOthersLocal council partner providing commissioned support services in Knowsley.
• Lancashire County CouncilcoreOthersMajor local authority partner commissioning support packages across Lancashire.
• Liverpool City CouncilcoreOthersLocal council partner providing commissioned support services in Liverpool.
• NHS Cheshire and MerseysidecoreOthersNHS Integrated Care Board partner for health and social care integration in Cheshire and Merseyside.
• NHS Greater Manchester Integrated CarecoreOthersNHS Integrated Care Board partner for health and social care integration in Greater Manchester.
• NHS Lancashire and South Cumbria Integrated Care BoardcoreOthersNHS Integrated Care Board partner for health and social care integration in Lancashire and South Cumbria.
• Sefton CouncilcoreOthersLocal council partner providing commissioned support services in Sefton.
• St Helens Borough CouncilcoreOthersLocal council partner providing commissioned support services in St Helens.
• Staffordshire County CouncilminorOthersLocal council partner providing commissioned support services in Staffordshire.
• Stockport Borough CouncilminorOthersLocal council partner providing commissioned support services in Stockport.
• Wigan CouncilcoreOthersLocal council partner providing commissioned support services in Wigan.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• United Response: UK charity supporting adults with learning disabilities, autism, and mental health needs through supported living, day services, and community outreach — directly overlapping Best Lives' core service portfolio.
• Leonard Cheshire: National disability charity providing supported living, residential, and day services across the UK — a comparable person-centred provider with similar commissioning relationships and service user base.
• Voyage Care: Large UK provider of supported living, residential, and home care services for people with learning disabilities and complex needs; a for-profit competitor bidding on the same local authority frameworks as Best Lives.
• Mencap: One of the largest UK learning disability charities, providing supported living, day opportunities, and personal support services nationally — a clear direct peer given overlapping mission and service lines.
• Dimensions UK: Specialist UK provider of support for people with learning disabilities and autism, including supported living and community-based services — overlapping Best Lives' customer segment and service delivery model.
• MacIntyre: UK charity providing supported living, day services, and outreach for people with learning disabilities and complex needs, including autism — directly comparable in scale, mission, and service mix to Best Lives.
• Lifeways: Major UK supported living provider for people with learning disabilities, autism, and complex care needs, operating across multiple regions — competing for the same council-commissioned packages as Best Lives.
• Hft (Home Farm Trust): National UK charity providing supported living, residential, and day services for people with learning disabilities, with a multi-regional footprint very similar to Best Lives and a comparable person-centred commissioning model.

Emerging players

• Sense: UK charity supporting people with complex disabilities including learning disabilities, autism, and sensory impairments, with overlapping supported living and day service offerings relevant to Best Lives' complex-needs customer segment.
• National Autistic Society: Major UK autism charity providing supported living, residential, and day services for autistic adults — a partial peer given Best Lives' explicit focus on adults with autism and complex needs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Brothersofcharity
• LinkedInlinkedin.com/company/best-lives-limited
• Instagraminstagram.com/bestlivesuk
• Xx.com/BOCS_England

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brothers of Charity Services