MediCare Express
- Company typePrivate
- Founded2006
- HeadquartersEl Paso, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What MediCare Express does
MediCare Express Services, operated as West Texas Brokers, Inc. (WTB), is a non-government insurance sales agency headquartered in El Paso, Texas that specializes in Medicare Advantage and Medicare Supplement plans for individual Medicare-eligible consumers. Founded in 2006 by Joe Gallegos, the firm represents 12 Medicare Advantage carrier organizations offering 48 products in its service area and operates with a family-led team that includes the founder's wife, three daughters, and a son-in-law, supported by a dedicated in-house compliance officer. The agency operates bilingually in English and Spanish and positions itself on ethics, face-to-face consultation, and long-term customer relationships in a market where seniors have historically been exposed to aggressive or misleading agents.
The business model is commission-based: MediCare Express earns carrier payouts on successful Medicare Advantage and Medicare Supplement enrollments, with revenue tied to the spread of carrier relationships and the throughput of licensed agents. Go-to-market is sales-led, combining direct in-person and phone consultations with channel distribution through the LeadStar/AmeriLife nationwide agent network (announced March 2026), which extends MediCare Express's reach well beyond its historical El Paso catchment. Pricing is set by the underlying carriers rather than the agency, and the company does not disclose proprietary technology — the operating model is that of a traditional field-driven insurance agency rather than a tech-enabled platform.
MediCare Express firmographics
Firmographics- Name
- MediCare Express
- Legal name
- Medicare Express Services (West Texas Brokers, Inc.)
- Website
- https://medicareexpress.info
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
MediCare Express industry classification
Industry- Product category
- Medicare Insurance Brokerage Services
- NAICS
- Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Medicare Plan Distribution & Brokerage (Captive, Independent, FMOs) (FSAIAGAH)
- akta.pro secondary industry
- Medicare Advantage (MA) Plans (FSAIAGAA)
Keywords
Where MediCare Express is headquartered
LocationHeadquarters
- HQ city
- El Paso
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
MediCare Express business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Medicare Advantage Plan Commissions: The company earns commissions from Medicare Advantage insurance carriers for enrolled customers. Medicare Express Services represents 12 insurance organizations offering 48 Medicare Advantage products. Revenue is generated through commissions paid by insurance carriers for successful plan enrollments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | $0 Monthly Premium Plans Available |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
MediCare Express product offering
Product offeringCore offering
MediCare Express is a non-government insurance sales agency that helps Medicare-eligible individuals compare, select, and enroll in Medicare Advantage Plans (from 12 carrier organizations offering 48 products) and Medicare Supplement Plans. Services are delivered through licensed insurance agents who provide personalized in-person and phone-based consultations, plan comparisons, enrollment assistance, and ongoing customer support. The agency operates primarily in the El Paso, Texas market with bilingual English/Spanish service.
Product overview
MediCare Express Services (also operated as West Texas Brokers, Inc.) is a non-government Medicare healthcare plan specialist insurance sales agency that provides Medicare Advantage Plans and Medicare Supplement Plans. The company represents 12 organizations offering 48 products in the El Paso, Texas service area. Core offerings include Medicare Advantage Plans with $0 monthly premiums and added benefits (prescription drugs, dental, vision, hearing aids, transportation, gym memberships), supplemented by Medicare Supplement Plans. Agent and broker support services include appointment scheduling, plan comparison, enrollment assistance, and compliance support. The company also partners with LeadStar to deliver priority in-person appointment services to licensed agents within AmeriLife's nationwide network.
Differentiator
Problem solved
Functional benefit
Products and services
- Medicare Advantage Plans Private insurance plans offered as an alternative to Original Medicare, covering everything Medicare Parts A and B cover, with additional benefits such as $0 monthly premiums, prescription drugs, dental, vision, hearing aids, transportation to doctors, and gym memberships, sold to Medicare-eligible individuals (primarily 65+) in the El Paso, Texas service area.
- Medicare Supplement Plans Additional insurance plans that work alongside Original Medicare to cover costs not covered by Original Medicare, providing supplementary coverage for Medicare recipients seeking to reduce out-of-pocket expenses.
Quantifiable outcome
- Multiple plan options (48 products from 12 carriers) provide comprehensive choice for customers
Companies that use MediCare Express
Customer profileSegments3 records
Ideal customer profiles2 records
MediCare Express technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
MediCare Express partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- LeadStarcoreLeadStar has partnered with MediCare Express to deliver priority in-person appointment services to licensed agents within AmeriLife's nationwide network. This strategic partnership reinforces AmeriLife's commitment to building enduring agent-client relationships through personalized, face-to-face Medicare consultations. The arrangement enhances service capabilities for agents operating within the AmeriLife distribution network.
Scale indicators2 records
Recent moves3 records
Expansion highlights4 records
MediCare Express competitors and assessment
Company assessmentDirect peers
- GoHealth, Inc. GoHealth is a health insurance marketplace that specializes in Medicare Advantage, Medicare Supplement, and Part D plans through licensed agents. Like MediCare Express, it earns carrier commissions, but operates at a much larger, more tech-enabled scale.
- Ensurem LLC: Ensurem is a national insurance agency specializing in Medicare Advantage, Supplement, and Part D plans, partnering with carriers and using agent-led distribution. Mirrors MediCare Express's core focus on the Medicare beneficiary segment.
- HealthPlanOne (acquired by Roper): HealthPlanOne is a Medicare-focused insurance agency selling Medicare Advantage, Supplement, and Part D plans through licensed agents via phone and online channels. Comparable agent-broker model and customer base.
- SelectQuote, Inc. SelectQuote is a direct-to-consumer distributor of senior health and life insurance products, with Medicare Advantage as a flagship vertical, using inside-and-field sales agents. Closely comparable business model and customer segment to MediCare Express.
- eHealth, Inc. eHealth is one of the largest online health insurance brokers in the US, with Medicare as a major segment, offering plans from multiple carriers through a digital-first agent-assisted model. Comparable to MediCare Express in multi-carrier brokerage of Medicare Advantage and Supplement products.
Emerging players
- Chapter (formerly MedicareAdvantage.com): Chapter is a tech-enabled Medicare broker focused on Medicare Advantage and Supplement plans with a digital-plus-advisor model. Comparable in offering breadth but with a technology-centric GTM versus MediCare Express's field-led approach.
Broad incumbents
- UnitedHealth Group / UnitedHealthcare: UnitedHealthcare is the largest Medicare Advantage carrier nationally. MediCare Express resells UnitedHealthcare-branded MA plans and competes indirectly for the same beneficiary, though on opposite sides of the broker-carrier relationship.
- Humana Inc. Humana is one of the largest Medicare Advantage carriers in the US. As a plan carrier rather than a broker, it is comparable only at the value-chain level — MediCare Express resells Humana MA plans along with 11 other carriers.
- Blue Cross Blue Shield Association: Blue Cross Blue Shield plans (including HCSC, BCBS TX) are among the carriers represented by MediCare Express. As the carrier side of the relationship, BCBSA plans are comparable as the supply counterpart to MediCare Express's brokerage role.
- AmeriLife Group, LLC: AmeriLife is a large national insurance distribution platform whose agent network partners with MediCare Express. It is a peer in the agent-channel Medicare brokerage space, but operates at much larger scale and across multiple product lines (life, annuities, health, Medicare).
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
MediCare Express social profiles
Digital presenceMediCare Express financial estimates
Financial estimateRevenue estimate
Valuation estimate
MediCare Express leadership team
Management profileNumber of profiles
Profiles7 records
MediCare Express funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MediCare Express M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MediCare Express
What does MediCare Express do?
MediCare Express is a non-government insurance sales agency that helps Medicare-eligible individuals compare, select, and enroll in Medicare Advantage Plans (from 12 carrier organizations offering 48 products) and Medicare Supplement Plans. Services are delivered through licensed insurance agents who provide personalized in-person and phone-based consultations, plan comparisons, enrollment assistance, and ongoing customer support. The agency operates primarily in the El Paso, Texas market with bilingual English/Spanish service.
Is MediCare Express a public or private company?
MediCare Express is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MediCare Express founded?
MediCare Express was founded in 2006. It employs 51 to 100 people.
Where is MediCare Express based?
MediCare Express is headquartered in El Paso, United States, in the North America region.
How does MediCare Express make money?
One revenue line is on record: medicare Advantage Plan Commissions.
Who are MediCare Express's main competitors?
Direct peers on record are GoHealth, Inc., Ensurem LLC, HealthPlanOne (acquired by Roper), SelectQuote, Inc. and eHealth, Inc.. Chapter (formerly MedicareAdvantage.com) is listed as an emerging player. Broad incumbents are UnitedHealth Group / UnitedHealthcare, Humana Inc., Blue Cross Blue Shield Association and AmeriLife Group, LLC.
Does MediCare Express have an API?
No public API is recorded for MediCare Express.
What industry is MediCare Express in?
MediCare Express's product category is Medicare Insurance Brokerage Services. Its primary akta.pro industry code is FSAIAGAH, Medicare Plan Distribution & Brokerage (Captive, Independent, FMOs), with a secondary code of FSAIAGAA, Medicare Advantage (MA) Plans. Its NAICS code is 524292 and its SIC code is 6411.