Digisign

What Digisign does

Digisign, operated by PT Solusi Net Internusa, is an Indonesian electronic signature and digital certification provider headquartered in Jakarta. The company offers certified electronic signature services under Indonesia's UU No. 11 Tahun 2008, providing Advanced and Qualified digital signatures built on asymmetric cryptography and Public Key Infrastructure (PKI). Its product portfolio includes Tanda Tangan Elektronik (Electronic Signature), Sertifikasi Digital (Digital Certification), a desktop application for document workflow management, and a mobile application for on-the-go signing. The platform integrates KYC verification, two-factor authentication, biometric scanning, and OTP via SMS to deliver non-repudiation and tamper-evident document signing.

The business model is transaction-based, with pre-defined signature packages ranging from 10-100 signatures for retail users and 1,000 to over 15,000 signatures for corporate customers, supplemented by recurring digital certification services. Distribution is dual-channel: a self-serve platform at app.digisign.id for SMBs and individuals, alongside direct sales for enterprise accounts with API integration capability. Customer segments span Finance, Pharmaceutical, and Government (including BUMN/state-owned enterprises), with use cases ranging from sales contracts and invoices to regulatory compliance documentation. The company operates exclusively in the Indonesian market.

Digisign's competitive position rests on regulatory credentials rather than technology novelty. The company holds a Certificate Authority (CA) recognition (SK Pengakuan Berinduk No. 77/2024), is registered as an Electronic System Operator (PSE) under No. 00855/DJAI.PSE/05/2018, is registered with Bank Indonesia as a Financial Technology Organizer (No. 22/164/DKSP/Srt/B), and holds ISO 27001 certification. The founding team brings nearly two decades of payment industry experience from managing payment switching infrastructure, providing domain credibility. Marketing is primarily content-driven through the company's website, educational articles, and direct WhatsApp/email contact for sales conversion.

Name

Digisign

Legal name

PT Solusi Net Internusa

Website

https://digisign.id

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Digisign (PT Solusi Net Internusa) is an Indonesia-based certified electronic signature and digital certification provider serving finance, pharmaceutical, and government sectors with PKI-based Advanced and Qualified digital signatures under Indonesian law.

Ownership category

akta.pro rank

Product category

Electronic Signature Platform

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

eSignature, Forms & Digital Workflow Platforms (HDAEAHAJ)

akta.pro secondary industries

Fraud Prevention & Identity Verification (IDV/KYC) (BPAMAEAI), Identity Verification, Proofing & KYC (IDV) (HDAEAJAI)

Keywords

• Electronic signature services
• Digital certification platform
• Public key infrastructure
• Digital transaction security
• Electronic identity verification

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Signature Package Sales: Transaction-based pricing based on number of signatures purchased. Retail packages range from 10-100 signatures. Corporate packages range from 1,000 to >15,000 signatures. Pricing is quote-based for corporate tiers.
2. Digital Certification Services: Electronic certificate issuance and management services for legal document authentication and integrity verification.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Digisign is an Indonesian electronic signature and digital certification platform that provides legally binding Tanda Tangan Elektronik (Electronic Signature) and Sertifikasi Digital (Digital Certification) services under a Public Key Infrastructure. The platform offers desktop and mobile applications for document signing, KYC-based identity verification, and API integration for enterprise systems, with legally equivalent weight to wet signatures under Indonesian law.

Product overview

Digisign is an electronic signature and digital certification platform provided by PT Solusi Net Internusa. The core offering consists of Tanda Tangan Elektronik (Electronic Signature) for document signing with advanced authentication, Sertifikasi Digital (Digital Certification) for electronic certificates with legal validity, and Digisign Desktop for desktop-based document management. Additional offerings include Digisign Mobile Application for on-the-go signing and Digisign Benefit packages for business efficiency. The platform is designed for both retail (individual) and corporate users, offering plans from 10 to over 15,000 signatures.

Differentiator

Problem solved

Functional benefit

Products and services

• Tanda Tangan Elektronik (Electronic Signature) Electronic signature service consisting of Electronic Information attached, associated, or related to other Electronic Information, used as a verification and authentication tool. Provides document signing with two-factor authentication and KYC verification. Available for both individual (retail) and corporate users.
• Sertifikasi Digital (Digital Certification) Electronic certificate containing an Electronic Signature and identity that indicates the legal status of parties in Electronic Transactions, issued by an Electronic Certification Organizer. Provides data authentication, integrity, and anti-denial (non-repudiation) functions with legal equivalence to wet signatures.
• Digisign Desktop Desktop platform allowing users to quickly review pending documents, sign documents securely, and track document workflow status in real-time. Supports upload of new documents, content viewing, and status review.
• Digisign Mobile Application Mobile application allowing users to quickly check pending documents, sign safely, and track document status through mobile devices with single-tap functionality.

Quantifiable outcome

• Cost reduction from paper document elimination
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Ministry of Communication and Information (Kominfo/Komdigi), Republic of IndonesiacoreStrategic or Co-development Partner · 1 May 2018Government certification as Electronic Signature Provider (PSE) no. 00855/DJAI.PSE/05/2018. Also holds SK Pengakuan Berinduk Nomor 77 Tahun 2024 for Certificate Authority recognition.
• Directorate General of Population and Civil Registration (DUKCAPIL), Ministry of Home Affairs Republic of IndonesiacoreStrategic or Co-development PartnerPartnership with registration number 119/6140/DUKCAPIL for population and civil registration data integration.
• Bank IndonesiacoreStrategic or Co-development PartnerRegistered as Financial Technology Organizer with Bank Indonesia (no. 22/164/DKSP/Srt/B).
• Aftech (Indonesian Fintech Association)minorStrategic or Co-development PartnerMember of Aftech, Indonesian Fintech Association, indicating participation in the fintech ecosystem.
• PT. Solusi Net Internusa (Parent Company)coreOthersDigisign is a brand of PT. Solusi Net Internusa (SNI). SNI was founded by industry players in finance and payments with nearly 20 years experience. SNI also developed SPiN (Spin-ku.co.id). Digisign originated from SNI's payment switching operations.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• DocuSign: Global leader in electronic signature and agreement cloud, expanding into Southeast Asia. Competes with Digisign for enterprise Indonesian e-signature deals with a much broader template, integration, and workflow automation portfolio.
• Dropbox Sign (HelloSign): Cloud-based e-signature platform with developer-friendly API, commonly used by SMBs and digital-native businesses. Comparable to Digisign's API-first integration story and SMB/retail pricing tiers.

Others

• Adobe Acrobat Sign:
• Aftech (Asosiasi Fintech Indonesia): Indonesian FinTech industry association of which Digisign is a member. Comparable as an ecosystem participant—industry peers in the same fintech association are typically competing or complementary digital-signature and identity providers in Indonesia.
• Bank Indonesia (BI-FAST & electronic signature infrastructure): Indonesia's central bank operates payment and identity infrastructure (including BI-FAST and FinTech organizer frameworks) with which Digisign is registered as no. 22/164/DKSP/Srt/B. Indirect peer/ecosystem participant shaping the regulatory environment Digisign operates in.

Direct peers

• VIDA: Indonesia-based digital identity and electronic signature provider, certified by Kominfo. Competes with Digisign in identity verification, KYC, and e-signature for financial services and enterprise customers.
• Privy: Indonesian digital identity and electronic signature provider offering certified e-signatures, identity verification, and document signing to enterprises and consumers. Most direct domestic competitor to Digisign, serving the same regulated CA use cases under Indonesian law.

Emerging players

• PandaDoc: Document workflow and e-signature platform combining templates, CPQ, and approvals. Comparable on workflow automation and SMB/corporate go-to-market, though not Indonesia-specific.
• SignEasy: Mobile-first e-signature solution popular with SMBs and field sales teams. Comparable on multi-platform (mobile/desktop/web) signing experience and retail/self-serve pricing.

Regional players

• Sertifikasiku: Indonesian digital certification and electronic signature service operating under similar Kominfo CA regulations. Comparable as a fellow licensed Certificate Authority serving the Indonesian market with similar regulatory positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/digisign-id

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digisign