What Hudiksvalls kommun does

Hudiksvalls kommun is a public sector entity operating as a Swedish municipality in Gävleborg County, providing legally mandated public services to the residents, businesses, and property owners of the Hudiksvall area in east central Sweden. Its service portfolio spans child and education services (childcare, preschool, grundskola, Bromangymnasiet upper secondary, cultural school), elderly and social care (home care, special housing, LSS support, economic assistance), planning and infrastructure (building permits, waste management, water and sewage), cultural and recreational services (the 8-branch HelGe regional library network, theaters, sports facilities), and democratic functions including election administration. The municipality is led by Municipal Board Chair Michael Löthstam (S) and Municipal Director Lena Högback, and operates two wholly-owned subsidiaries: Hudiksvalls bostäder (residential housing) and Fiberstaden AB (fiber and broadband infrastructure). It is designated an MR-kommun (Human Rights Municipality) and serves roughly 37,000 residents with a reported headcount band of 501-1,000.

The municipality's technology stack centers on the Open ePlatform-based e-tjänster portal (e-tjanster.hudiksvall.se), which hosts approximately 252 published digital services across six categories: children and education (29 services), living and housing (24), business and work (28), support and care (34), experiences and activities (35), plus municipal and political services. Citizens authenticate using BankID, Mobilt BankID, or Telia e-legitimation. Supporting infrastructure includes the Sitevision content management system (with built-in accessibility checks), Piwik Pro analytics (data stored on Swedish servers and anonymized), Readspeaker text-to-speech for accessibility, Google Translate integration, the internal HINT intranet, plus the Hudikkartan and Bygg- och exploateringskartan mapping services. AI is deployed in an assistive capacity for staff-driven text content production, with outputs reviewed by responsible staff before publication. The municipality integrates with 15 external service providers within the e-service ecosystem.

As a tax-funded public entity under the Swedish Local Government Act, Hudiksvalls kommun has no traditional commercial revenue stream. Operating funding comes primarily from municipal income and property taxes, supplemented by usage-based fees for waste management, building permits, water and sewage services, cultural facility rentals, and library print/copy services. Citizen-facing distribution is hybrid: 24/7 self-service through the digital e-tjänster portal, in-person service centers in Hudiksvall and Delsbo, an 8-branch physical library network with mobile library service, and dedicated voting/election infrastructure (21 polling stations plus mobile voting route for the September 13, 2026 election). The municipality pursues community initiatives including the Svågadalsvalet sub-municipal democracy experiment, the Fritidsbanken sports-equipment lending program in partnership with Strands IF, and outreach via Facebook and LinkedIn channels.

Name

Hudiksvalls kommun

Legal name

Hudiksvalls kommun

Website

https://hudiksvall.se

Company type

Public

Founded year

1971

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Hudiksvalls kommun is a Swedish municipality in Gävleborg County providing statutory public services—including education, elderly care, social services, planning, and culture—to its residents via a digital e-service portal, physical service centers, and an 8-branch regional library network.

Ownership category

akta.pro rank

Product category

Public Administration / Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (921), Individual and Family Services (6241), Administration of Urban Planning and Community and Rural Development (92512)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351), Refuse Systems (4953)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal government services
• E-government services
• Public administration
• Social care services
• Educational services

Headquarters

HQ city

Hudiksvall

HQ country

Sweden

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Tax-funded municipal operations: As a Swedish municipality, Hudiksvalls kommun is primarily funded through municipal taxation. Revenue is collected from residents and businesses in the form of income taxes and property taxes, which fund core public services including education, elderly care, infrastructure, and public safety.
2. Fee-based services: The municipality generates supplementary revenue through various service fees and charges, including waste management fees, building permit fees, water and sewage charges, and cultural/facility rental fees. Library services are free for media loans but charge fees for copies, prints, and lost/damaged materials.
3. Fines and penalties: Revenue from regulatory fines and penalties related to planning decisions, environmental violations, and other municipal regulatory functions.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Hudiksvalls kommun is a Swedish municipal government entity that delivers statutory public services to its residents, including childcare and education, elderly and social care, urban planning and building permits, waste management, water and sewage, cultural and recreational activities, and democratic participation through elections. Its digital service platform (e-tjänster) hosts 252 e-services across seven categories, complemented by physical service centers, an 8-branch regional library network, and dedicated facilities for voting, culture, and sports. Operations are primarily funded by municipal taxation with supplementary fees for specific regulated services.

Product overview

Hudiksvalls kommun operates a unified digital service ecosystem consisting of the main municipal website (hudiksvall.se) and the Open ePlatform-based e-tjänster portal (e-tjanster.hudiksvall.se). The e-tjänster portal offers approximately 252 public-facing digital services organized into six main categories: Barn och utbildning (29 services for children and education), Bo och leva (24 services for housing and living), Kommun och politik (7 services), Näringsliv och arbete (28 business services), Stöd och omsorg (34 social support services), and Uppleva och göra (35 leisure and cultural services). The ecosystem also includes the internal HINT intranet, the Hudikkartan interactive mapping service, and the Bygg- och exploateringskartan planning map. Citizens access services through e-legitimation (BankID, Mobilt BankID, Telia), track applications via Mina sidor, and access content through Readspeaker text-to-speech. The platform is built on Sitevision and uses AI for content processing assistance.

Differentiator

Problem solved

Functional benefit

Products and services

• E-tjänster Portal (Open ePlatform) Digital self-service platform built on Open ePlatform where citizens submit applications, notifications, bookings, reporting, and requests across approximately 252 services spanning children/education, housing/living, municipality/politics, business/work, support/care, and experience/activities categories. Authentication is via BankID/Mobilt BankID/Telia e-legitimation. Accessible 24/7.
• Mina sidor (My Pages) Citizen portal integrated with the e-tjänster platform that provides a personal history of ongoing and previously submitted cases, with secure access for residents to manage their municipal interactions and track application status.
• Hudikkartan (Hudik Map) Interactive municipal map showing facility locations, infrastructure, and waste collection schedules, including functionality for citizen feedback and improvement suggestions.
• Bygg- och exploateringskartan (Building and Development Map) Construction and development mapping tool with search functionality for properties, showing planning zones, building permits, and development information for properties within Hudiksvalls kommun.
• Hudiksvall.se Website Official municipal website built on Sitevision providing information about municipal services, news, events, job listings, and citizen resources. Includes accessibility features (Readspeaker text-to-speech via the Lyssna link, Google Translate), cookie management, and links to all e-tjänster. AI assists with text production under staff review.
• HelGe-biblioteken Library Network Regional library collaboration across Hälsingland and Gästrikland with 8 branch libraries in Hudiksvalls kommun (Hudiksvall, Bjuråker, Bromangymnasiet, Delsbo, Enånger, Iggesund, Näsudden, Sörforsa), a mobile library service, and self-service library access. Members include Hudiksvall, Gävle, Hofors, Ljusdal, Nordanstig, Ovanåker, and Ockelbo municipalities. Media loans are free; fees apply for copies, prints, and lost materials.

Quantifiable outcome

• 252 e-services available to citizens as of 2026
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature5 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Strands IFminorStrategic or Co-development PartnerHudiksvalls kommun has extended its collaboration with Strands IF to continue operating the Fritidsbanken (Sports Equipment Bank), which lends sports and recreational equipment to residents free of charge. The partnership supports community health and physical activity by making sporting equipment accessible to all citizens.
• HelGe-biblioteken (Hälsingland-Gästrikland Library Collaboration)coreStrategic or Co-development PartnerHudiksvalls bibliotek participates in the HelGe-biblioteken collaboration, a regional partnership between public libraries in Hälsingland and Gästrikland. The collaboration provides shared digital and physical library resources, including e-books, audiobooks, streaming media, inter-library loans, and coordinated programming. Members include Hudiksvall, Gävle, Hofors, Ljusdal, Nordanstig, Ovanåker, and Ockelbo municipalities.
• Swedish banks (BankID ecosystem)coreTechnology or IntegrationThe municipality's e-services rely on the Swedish BankID system for secure citizen authentication and electronic signing. Citizens obtain their e-legitimation through their bank, and the municipality integrates this for secure identity verification across its e-service portal.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat3 records

Key highlights4 records

Customer concentration

• Facebookfacebook.com/hudiksvallskommun
• LinkedInlinkedin.com/company/hudiksvalls-kommun

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hudiksvalls kommun