Tiny & Sons

What Tiny & Sons does

Tiny & Sons Auto Glass is a family-owned auto glass service company headquartered at 575 Washington Street in Pembroke, Massachusetts, founded in 1978 by James "Tiny" Brown and currently co-owned by his sons Peter Brown and Edward Brown. The company provides auto glass replacement, windshield chip and crack repair, Advanced Driver Assistance Systems (ADAS) recalibration (both static and dynamic methods), insurance claim processing with direct insurer billing, and on-site mobile service via fully equipped vans that travel to customer homes, offices, and job sites across approximately 20 South Shore Massachusetts communities. Repair work uses a multi-step polymer resin injection and UV-curing process, and replacement work uses OEM or OE-equivalent glass and premium urethane sealants installed by technicians registered with the Auto Glass Safety Council (AGSC) and validated against the AGRSS 49-point inspection standard.

The company's product surface is operational rather than software-driven: revenue is generated per job (one-time service fees) with insurance billing handled directly to carriers including ACADIA, ALLSTATE, GEICO, LIBERTY MUTUAL, PROGRESSIVE, TRAVELERS, and USAA. Distribution is dual-channel, consisting of the in-shop Pembroke service center and a mobile van fleet operating regionally at no extra charge. Go-to-market is direct-to-consumer, anchored by repeat and referral demand, with complementary reach through community leadership roles held by co-owner Peter Brown (Pilgrim Hall Museum, Auto Glass Safety Council, Pembroke Chamber of Commerce) and testimonials referencing multi-year, multi-vehicle relationships.

Customer concentration is split between individual vehicle owners (the primary segment) and commercial/fleet accounts such as Anderson Fuel. The company markets itself almost entirely through word-of-mouth, community engagement, and a single vanity phone number (1-888-64-TINYS), and has been recognized by AGRR Magazine as one of the nation's top auto glass retailers. There is no app, no public API, and no disclosed use of AI or machine learning; technology differentiation rests on certifications, ADAS tooling, and mobile distribution rather than algorithmic capability.

Name

Tiny & Sons

Legal name

Tiny & Sons Auto Glass

Website

https://tinyandsons.com

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

11–50 employees

Short description

Tiny & Sons is a family-owned auto glass service company founded in 1978 in Pembroke, Massachusetts, providing windshield replacement, chip repair, ADAS recalibration, mobile on-site service, and direct insurance billing to individual vehicle owners and small commercial fleets across the South Shore Massachusetts region.

Ownership category

akta.pro rank

Product category

Auto Glass Services

NAICS

Automotive Glass Replacement Shops (811122), Automotive Body, Paint, Interior, and Glass Repair (81112)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Auto Glass Repair & Replacement (TLAKAAAH)

akta.pro secondary industries

Mobile Glass Repair/Replacement & Temporary Weatherproofing (TLAKAFAL), Auto Glass & Roadside Assistance (Add-on Coverages) (FSAJABAJ)

Keywords

• Auto glass repair
• Auto glass replacement
• Windshield services
• ADAS recalibration
• Mobile glass service

Headquarters

HQ city

Pembroke

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Auto Glass Replacement Services: One-time service fees for windshield and auto glass replacement using OEM or OE-quality glass. Includes ADAS recalibration when applicable. Revenue generated per job with insurance billing handled directly.
2. Auto Glass Repair Services: Minor chip and crack repairs using advanced polymer resin injection process. Faster, more affordable option compared to full replacement. Revenue generated per repair.
3. Insurance Claim Processing: Direct billing to insurance companies on behalf of customers. Company accepts all major insurance company terms and conditions.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Tiny & Sons Auto Glass provides auto glass replacement and repair services for windshields, side windows, and rear glass across all vehicle makes and models, including commercial trucks and antique vehicles. Services are delivered both in-shop at its Pembroke, MA location and via fully equipped mobile service vans that travel to customer homes, offices, or job sites at no extra charge. The offering is complemented by in-house ADAS recalibration and direct insurance claim processing handled by AGSC-certified technicians.

Product overview

Tiny & Sons Auto Glass is a family-owned auto glass service company offering a unified portfolio of repair and replacement services. The core offerings include Auto Glass Replacement (using OEM/OE-quality glass for windshields, side windows, rear glass across all vehicle types including commercial trucks and antiques) and Auto Glass Repair (advanced polymer resin process for chips and cracks). These are complemented by Mobile Services (on-site service at no extra charge) and ADAS Recalibration (static and dynamic calibration for modern safety systems after windshield replacement). The company also provides Insurance Claim Assistance as an add-on service, handling paperwork and direct insurer billing. Specialty Glass Services round out the portfolio with repairs for mirrors, antique vehicles, commercial vehicles, and custom home glass.

Differentiator

Problem solved

Functional benefit

Products and services

• Auto Glass Replacement

Quantifiable outcome

• Most windshield replacements completed within 1-2 hours
• +1 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Local DealershipsminorStrategic or Co-development PartnerFor the small number of vehicle models that require special ADAS recalibration procedures beyond in-house capabilities, Tiny & Sons partners with local dealerships to ensure every customer receives the correct service.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Safelite Group: The largest auto glass repair and replacement company in the United States, operating a national mobile fleet and direct insurer-billing model. Directly comparable to Tiny & Sons on core service line (windshield/auto glass replacement), customer segments (consumer + fleet + insurance), and the mobile-van delivery model.
• Auto Glass Now: Regional independent auto glass chain offering mobile replacement, repair, and insurance-direct billing in select US markets. Directly comparable to Tiny & Sons on business model, mobile delivery, and consumer-direct value proposition, though at a multi-market rather than single-region scale.
• Glass Doctor: Franchise-based auto glass and window repair brand under Neighborly with mobile service capabilities and ADAS recalibration offerings. Directly comparable on service mix, mobile delivery, and insurance-direct billing, though Glass Doctor operates through a franchise model while Tiny & Sons is family-owned.
• NOVUS Glass: Specialty auto glass repair and replacement franchise with a strong emphasis on windshield repair (resin injection) alongside replacement. Directly comparable on core repair and replacement services and on the chip-repair-vs-replacement decision pathway that anchors Tiny & Sons' repair product line.

Broad incumbents

• Service King Collision: Multi-region US collision repair chain with glass services integrated into the body-shop workflow. Overlaps with Tiny & Sons on windshield and auto glass replacement, especially when serving insurance-driven collision claims, but is not a focused glass specialist.
• Caliber Collision: Largest US collision repair chain, with auto glass replacement embedded as part of broader bodywork claims. Comparable on the auto glass replacement product line, but Caliber's scale, insurance integrations, and full body-shop capability make it a broader incumbent rather than a focused auto glass specialist.
• Speedy Glass: Long-standing North American auto glass chain (operated by Belron outside the US) with mobile fleet, insurance partnerships, and ADAS calibration. Comparable service portfolio and insurance billing model, but operates as a much larger multi-region incumbent rather than a regional independent.
• Crash Champions: US collision repair platform offering auto glass services alongside bodywork, with strong insurance DRP relationships. Comparable on glass replacement as part of the claim workflow, but operates at significantly larger scale and broader scope than Tiny & Sons.
• Gerber Collision & Glass: US and Canadian collision repair chain that operates a dedicated Glass division. Comparable on glass replacement and ADAS calibration services as part of insurance-driven claims, but operates with a much broader geographic and service footprint.

Emerging players

• Windshield Surgeons: Independent auto glass repair and replacement operator focused on the New England market with mobile service and insurance billing. Closely comparable to Tiny & Sons on geography, scale, and service model, making it the most relevant head-to-head independent peer in the South Shore catchment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tinyandsons
• Facebookfacebook.com/TinyandSons
• LinkedInlinkedin.com/company/tiny-and-sons-glass-co

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tiny & Sons