Dotykacka

What Dotykacka does

Dotykačka ČR s.r.o. is a Czech point-of-sale software and hardware provider for small and medium-sized businesses in gastronomy, retail and services. Its core product is an Android-based touchscreen POS application marketed as offering 75+ integrated tools covering table management, mobile waiter ordering, kitchen routing, inventory and warehouse management, reservations, loyalty programs, online ordering and attendance tracking. The company sells proprietary hardware — the 5.5" MOBILNÍ and Platební (combined POS/payment), 10" UNIVERZÁLNÍ and 15.6" KOMPLETNÍ terminals — alongside barcode scanners, receipt printers and accessories, and bundles a proprietary payment-terminal sub-brand, Dotypay, which captures transaction-fee revenue on top of subscription software licensing. Three license tiers (SNADNO from ~500 CZK/yr, NAPLNO from ~1,010 CZK/yr, NEOMEZENĚ from ~16,626 CZK/yr at monthly billing) unlock progressively more features, with a 15% annual prepay discount and free EET 2.0 functionality from January 2027.

The business operates a hybrid product-led and sales-led go-to-market: customers can self-onboard via the e-shop, download trial apps and consult online manuals, while larger accounts receive on-site consultations, migration assistance and dedicated account managers. Distribution combines direct e-commerce, an inside-sales infoline, field sales and certified integration partners. The company reports 30,000+ POS/payment-terminal users, won the independent 'Nejlepší pokladna' (Best POS) award five consecutive years (2017–2021), and absorbed ~1,000 customers from insolvent competitor E.E.T. One. It operates as part of the Seyfor/Solitea group alongside the SmartPOS sub-brand, with active markets in the Czech Republic, Poland, Germany and Slovakia.

Name

Dotykacka

Legal name

Dotykačka ČR s.r.o.

Website

https://dotykacka.cz

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Dotykačka is a Czech Android-based point-of-sale software and hardware provider serving SMBs in gastronomy, retail, and services across Central Europe, bundling touchscreen terminals, cloud remote management, and its own Dotypay payment processing across 30,000+ customer locations.

Ownership category

akta.pro rank

Product category

Point of Sale (POS) Systems

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)

akta.pro secondary industries

POS Terminal Hardware (Countertop, Mobile, PIN Pads) (FSAMADAA), Mobile POS (mPOS) Devices & Handheld Terminals (HDACAKAB), POS Installation, Maintenance & Field Services (FSAMADAJ)

Keywords

• Point of sale software
• Payment terminals
• Restaurant POS systems
• Retail POS systems
• Cash register systems

Headquarters

HQ city

Smíchov

HQ country

Czechia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Software Licenses: Recurring subscription fees for POS software licenses (SNADNO, NAPLNO, NEOMEZENĚ tiers) billed monthly or annually with 15% annual discount. License activation codes delivered via email.
2. Hardware Sales: Sale of POS terminals (Dotykačka KOMPLETNÍ, UNIVERZÁLNÍ, MOBILNÍ, PLATEBNÍ), receipt printers, barcode scanners, scales, and accessories through e-shop
3. Payment Terminal Services: Transaction-based fees from integrated payment terminal services (Dotypay), with rates varying by monthly card turnover volume. Monthly minimum transaction fee of 350 CZK applies.
4. Accessories and Consumables: Sale of thermal paper rolls, stands, and peripheral accessories

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels10 records

Core offering

Dotykačka provides an Android-based point-of-sale (POS) ecosystem for small and medium-sized Czech and Central European businesses in gastronomy, retail, and services. The offering combines a core POS application with 75+ integrated business tools (inventory, reservations, loyalty, mobile waiter, online ordering, remote administration), four touchscreen POS hardware models, and the proprietary Dotypay payment terminal for card processing—all delivered under tiered software licenses (SNADNO, NAPLNO, NEOMEZENĚ) with EET 2.0 compliance built in.

Product overview

Dotykačka is a modular point-of-sale (POS) ecosystem built around a core Android-based POS application, complemented by a range of purpose-built touchscreen hardware terminals (MOBILNÍ 5.5", Platební 5.5", UNIVERZÁLNÍ 10", and KOMPLETNÍ 15.6") and three software license tiers (SNADNO, NAPLNO, and NEOMEZENĚ) that unlock progressively more features. The platform is extended by a suite of integrated add-on modules including Mobilní číšník (mobile waiter/order-taking), Vzdálená správa (cloud-based remote administration), Skladový systém (inventory management), Rezervační systém (reservation management), Věrnostní program (loyalty program), Objednávkový systém (online ordering), and Docházkový systém (attendance management, NEOMEZENĚ only). The hardware portfolio is complemented by the Dotypay proprietary payment terminal, while the broader Seyfor group umbrella includes the SmartPOS sub-brand for chain retail. The platform integrates natively with multiple third-party ordering platforms (Vyzvednisi, Adaptee Gastro, Foodora, Bolt Food, Wolt), e-commerce systems (Shoptet, WooCommerce), accounting software (Pohoda, Money S3), the Netrex camera system, and Qerko POS terminals, all accessible through an open public API. The system supports EET 2.0 compliance starting January 2027, and is marketed as having 75+ tools serving gastronomy, retail, and service businesses across the Czech Republic and other countries.

Differentiator

Problem solved

Functional benefit

Brands

• Dotypay: Proprietary payment terminal brand offering card payment services integrated with the Dotykačka POS system.

Products and services

• Dotykačka POS Application (Pokladní aplikace) Android-based point-of-sale application with 75+ smart tools including table mapping, order management, inventory tracking, customer loyalty, and remote administration, designed for SMBs in gastronomy, retail, and services.
• Dotykačka MOBILNÍ 5.5" Portable 5.5-inch Android POS terminal with quad-core processor, 1GB RAM, 8GB flash, capacitive touchscreen, 58mm thermal printer, and LTE/Wi-Fi/Bluetooth/GPS connectivity for mobile use.
• Dotykačka UNIVERZÁLNÍ 10" 10-inch touchscreen Android POS with Wi-Fi connectivity and USB/LAN thermal printer (80mm) for small-to-medium retail and hospitality environments.
• Dotykačka KOMPLETNÍ 15.6" Full-featured 15.6-inch touchscreen POS for demanding operations including retail, hospitality, and accommodation services, with complete inventory management, kitchen/bar order routing, receipt printing, and offline capability.
• Dotykačka Platební 5.5" Lightweight portable 5.5-inch touchscreen POS that combines a cash-register application and integrated payment terminal in a single device, with built-in receipt printer, 4G, and Wi-Fi.
• Dotypay Payment Terminal Proprietary payment terminal brand accepting card payments, contactless NFC, Apple Pay, Google Pay, and smart tipping, bundled with the Dotykačka POS to deliver card processing from a single supplier.

Quantifiable outcome

• Save up to 30% on card payment processing fees
• +3 more outcomes

Named customers17 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

AI capability2 records

Feature9 records

Partnerships

Five partnerships are on record, tiered core.

• DotypaycoreOEM/ Whitelabel/ Licensing PartnerProprietary payment terminal brand offering integrated card payment processing, contactless payments, and smart tipping features. Part of the Dotykačka ecosystem providing unified payment services from a single supplier.
• Bolt FoodcoreTechnology or IntegrationFood delivery platform integration allowing orders to appear directly in Dotykačka POS, eliminating manual order transcription and reducing errors. Active across multiple customer locations.
• WoltcoreTechnology or IntegrationFood delivery platform integration enabling seamless order flow from Wolt to Dotykačka POS system.
• ShoptetcoreTechnology or IntegrationE-commerce platform integration connecting online store with physical POS, enabling synchronized inventory across channels and unified sales tracking.
• Vyzvednisi.czcoreTechnology or IntegrationFree online ordering platform integrated with Dotykačka, helping restaurants during lockdown periods. Orders appear directly in POS system.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Toast: US-centric restaurant POS and payments platform; comparable in vertical focus (foodservice) and integrated software-plus-payments business model.
• Lightspeed Commerce: Public POS and commerce platform serving restaurants and retail globally; comparable software-first approach and multi-vertical SMB focus.
• SumUp: European mPOS and payment-terminal incumbent with broad SMB reach; competes head-on with Dotypay hardware and Dotykačka's bundled payment offering.
• Square (Block): Global POS software and hardware platform expanding into European SMB hospitality and retail, comparable in product breadth to Dotykačka's all-in-one stack.
• Zettle by PayPal: European mobile POS and payment-terminal provider with strong SMB brand awareness; competes with Dotypay and Dotykačka's bundled offering.

Direct peers

• Storyous: Czech restaurant and hospitality POS software provider directly competing with Dotykačka in the same Prague-based SMB gastro segment.
• Kasa.cz (Profi Účetní): Long-standing Czech cash register and POS provider offering EET-compliant systems and complementary accounting software to the same SMB base.
• TouchPoint by Digital Solutions: Czech POS system focused on retail, gastronomy, and hospitality with software and hardware offerings directly comparable to Dotykačka's bundle.
• iDoklad: Czech invoicing and business management software provider with POS-adjacent tools serving overlapping SMB customers in Czechia.

Emerging players

• Plover (Stocard/Revolut POS-style competitors): Emerging fintech-led POS offerings entering CEE SMBs with payment-first models, potentially eroding pricing on bundled terminal-plus-software deals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/dotykacka
• YouTubeyoutube.com/c/DotykackaCz-spolehlivy-pokladni-system
• Facebookfacebook.com/dotykacka
• LinkedInlinkedin.com/company/dotykacka
• Instagraminstagram.com/dotykacka

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dotykacka