What MetroRED does

MetroRED, operating as Metroambulat S.A., is a private ambulatory healthcare network headquartered in Quito, Ecuador, and owned by the Conclina CA conglomerate that also controls Hospital Metropolitano. Founded in 2009, MetroRED operates 11 medical centers across Quito and Guayaquil with a directory of more than 20 specialties (general medicine, pediatrics, cardiology, gynecology, dermatology, endocrinology, ophthalmology, psychology, traumatology, urology, and others). The company's core offering is in-person ambulatory care, supplemented by home visits, telemedicine consultations, clinical laboratory services (delivered through an integration with Synlab Ecuador), vaccination, physiotherapy, and diagnostic procedures including imaging and endoscopy. It also runs a B2B occupational health vertical for corporate SSO compliance.

MetroRED distributes services through a physical network of medical centers, a mobile application (iOS and Android), an online booking and results portal (serviciosenlinea.metrored.med.ec), a call center, and home-visit logistics. Pricing is unit-based and transparent: e.g., home doctor visits at $20 plus a $10 home fee, influenza vaccine at $19, PCR at $29.50, and pre-packaged bundles priced $30–$280 for school check-ups, physiotherapy sessions, diabetic/hypertensive follow-ups, gynecological, urological, and nutritional controls. The customer base is hybrid: insured patients routed through partnerships with Humana Ecuador, Panamerican Life, Best Doctors, Vumi, HDI Seguros, and Mediken, alongside private-pay individuals and a growing corporate/occupational health segment.

The business model is fundamentally service-fee based, with revenue streams split across medical consultation fees, laboratory testing, packaged preventive bundles, home-visit surcharges, and insurance billing. The technology stack is conventional for digital health (mobile app, web portal, telemedicine) rather than AI-native; there are no proprietary AI/ML assets disclosed. A related foundation, Fundación Metrofraternidad, runs charitable programs (over 8,700 community surgeries since 1986, 40+ medical brigades) that reinforce brand goodwill without contributing direct commercial revenue.

Name

MetroRED

Legal name

Metroambulat S.A.

Website

https://metrored.med.ec

Company type

Private

Founded year

2009

Operating status

Operating

Short description

MetroRED is a Quito-based private ambulatory healthcare network in Ecuador, part of the Conclina CA conglomerate, operating 11 medical centers across Quito and Guayaquil with 20+ specialties, telemedicine, home care, laboratory, and occupational health services for insured and private-pay patients.

Ownership category

akta.pro rank

Product category

Ambulatory Healthcare Services

NAICS

Ambulatory Health Care Services (621), Home Health Care Services (62161), Other Ambulatory Health Care Services (6219), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industry

Home Healthcare & DME Delivery (Oxygen, Supplies) (TLAAAIAE)

Keywords

• Ambulatory healthcare services
• Medical center network
• Telemedicine consultations
• Clinical laboratory diagnostics
• Occupational health services

Headquarters

HQ city

Quito

HQ country

Ecuador

HQ region

Latin America

Offices17 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Medical Consultation Fees: Revenue from in-person and telemedicine consultations with general practitioners and specialists across 20+ medical specialties
2. Laboratory Services: Revenue from clinical laboratory tests, sample collection (in-person and home visits), and diagnostic analysis
3. Medical Packages: Pre-packaged healthcare bundles including physiotherapy sessions, health check-ups (school, cardiovascular, nutritional, gynecological, urological), and preventive care packages sold at fixed prices ranging from $30 to $280
4. Home Healthcare Services: Revenue from doctor visits, laboratory, physiotherapy, nursing care, and medical procedures delivered at patient homes, with additional home visit fees
5. Insurance Billing: Revenue from processing patient visits covered under prepaid health insurance plans through partnerships with multiple Ecuadorian insurers

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels6 records

Core offering

MetroRED operates a private ambulatory healthcare network offering in-person and virtual medical consultations across 20+ specialties, clinical laboratory testing, diagnostic and imaging procedures, home healthcare services, occupational health programs, and preventive health packages. Service delivery is supported by an in-house digital platform that combines online appointment booking, a mobile app (iOS/Android), telemedicine consultations, and an integrated laboratory results portal accessible across 11 medical centers in Quito and Guayaquil.

Product overview

MetroRED Centro Médico operates as a comprehensive healthcare network offering a unified platform of medical services. The core offering consists of a mobile application enabling appointment scheduling, medical history access, and laboratory results retrieval. The service portfolio includes 21 medical specialties through appointment scheduling, laboratory testing (both in-person and home-based), medical procedures (imaging, diagnostics, therapies), home healthcare services, occupational health management, and vaccination. The company offers 14 distinct health packages/checkup programs targeting specific conditions (diabetes, hypertension, urology, women's health) and preventive care (school checkups, nutrition, physiotherapy). A charitable foundation (Fundación Metrofraternidad) extends community health programs. The network spans 11 medical centers across Quito and Guayaquil in Ecuador.

Differentiator

Problem solved

Functional benefit

Products and services

• Citas Médicas (Medical Appointments) Scheduled medical consultations across 21 specialties including general medicine, internal medicine, pediatrics, cardiology, surgery, dermatology, endocrinology, gastroenterology, gynecology, nephrology, neurology, nutrition, dentistry, ophthalmology, otolaryngology, proctology, psychology, psychiatry, rheumatology, traumatology, urology, and allergology. Available in-person at medical centers and via telemedicine.
• Exámenes de Laboratorio (Laboratory Services) Clinical laboratory testing service offered at MetroRED medical centers and via home sample collection. Results are delivered through the Synlab Ecuador results portal integrated with MetroRED.
• Procedimientos Médicos (Medical Procedures) Medical procedures including densitometry, electrocardiogram, endoscopy, holter monitoring, X-ray, ultrasound, mammography, MRI, CT scans, respiratory therapy, and physiotherapy.
• Servicios a Domicilio (Home Healthcare Services) At-home medical services including doctor visits, laboratory sample collection, PCR testing, physiotherapy sessions, nursing care, and select medical procedures delivered at the patient's home. Additional home visit fees apply on top of base service prices.
• Salud Ocupacional (Occupational Health Services) Corporate occupational health and safety management system services including workplace risk assessments, ergonomics programs, industrial hygiene, emergency response planning, pre-employment examinations, annual employee health surveillance, and medical dispensary administration. Targeted at companies requiring compliance with Ecuadorian SSO labor regulations.
• Vacunas (Vaccination Services) Vaccination services including influenza vaccines and childhood immunizations, available at medical centers and through home delivery (with additional home visit fee).
• Chequeo Escolar (School Health Checkup) Comprehensive school health examination package including medical certificate, pediatric consultation, ophthalmology, audiology, optometry, and dental care. Basic package priced at $39.99 and Complete package at $59.99.
• Control Nutricional (Nutritional Control) Nutritional monitoring package including nutritionist consultation, laboratory tests (blood count, HDL-LDL, triglycerides, cholesterol), and musculoskeletal evaluation. Priced at $65.00.
• Control Mujer (Women's Health Package) Women's preventive health package including gynecologist consultation, pelvic ultrasound, and laboratory tests (blood count, urinalysis, HPV screening). Priced at $190.00.
• Seguimiento Paciente Diabético (Diabetic Patient Monitoring) Diabetes management package including endocrinologist consultation and laboratory tests (blood count, glucose, urinalysis, hemoglobin, glycosylated hemoglobin). Priced at $34.00.
• Seguimiento Paciente Hipertenso (Hypertensive Patient Monitoring) Hypertension management package including cardiologist consultation, electrocardiogram, and laboratory tests (blood count, glucose, lipids, electrolytes, urinalysis). Priced at $65.00.
• Fisioterapia (Physiotherapy Sessions) Physiotherapy session packages offered in 5-session and 10-session bundles, delivered at medical centers or at the patient's home. In-person: $90 (5 sessions) / $180 (10 sessions). Home visits: $135 (5 sessions) / $280 (10 sessions) with additional home visit fee.
• Chequeo Urológico (Urological Checkup) Urological examination package including urologist consultation, PSA test, and prostate ultrasound. Priced at $45.00.
• Plantillas Ortopédicas (Custom Orthopedic Insoles) Custom orthopedic insole package including physiotherapist evaluation and personalized insoles. Priced at $30.00.

Quantifiable outcome

• Over 8,700 surgeries performed since 1986 through community programs
• +2 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered flagship and core.

• Conclina CA - Hospital MetropolitanoflagshipStrategic or Co-development PartnerParent corporate group that owns Metrored (Metroambulat S.A.). Hospital Metropolitano is Ecuador's leader in private healthcare since 1985, providing brand backing, strategic direction, and operational synergies across the healthcare network.
• Humana Ecuador (Humana Preparar)coreGTM or Marketing PartnerMajor prepaid health insurance provider with partnership agreement for insured patient services at Metrored medical centers.
• Panamerican LifecoreGTM or Marketing PartnerInternational health insurance company partnered with Metrored for prepaid healthcare network services.
• Best DoctorscoreGTM or Marketing PartnerMedical insurance and assistance provider integrated into Metrored's healthcare network for insured patient care.
• VumicoreGTM or Marketing PartnerHealth insurance provider partnered with Metrored's ambulatory service network for insured patient services.
• HDI SeguroscoreGTM or Marketing PartnerInsurance company with health coverage offerings through Metrored's network of medical centers and specialists.
• MedikencoreGTM or Marketing PartnerHealth insurance provider partnered with Metrored for prepaid healthcare services across Ecuador.
• Metrofraternidad FoundationflagshipStrategic or Co-development PartnerCSR foundation executing healthcare programs including surgeries for vulnerable populations, medical brigades, childhood blindness prevention, and cleft lip/palate treatment. Metrored medical staff volunteer their services through this foundation.
• Synlab EcuadorcoreTechnology or IntegrationLaboratory services provider integrated with Metrored for clinical diagnostic testing. Patients access laboratory results through Synlab portal at metrored.synlab-ecuador.ec:9444/metrored

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Pacífico Salud (Peru): Pacífico Salud is a large Peruvian health insurance + provider network offering ambulatory care through Sanna and other owned centers. Comparable vertically-integrated insured-patient model and digital channels, though anchored in Peru rather than Ecuador.
• Hospital Alcívar: Hospital Alcívar is a long-established private hospital in Guayaquil with outpatient services across multiple specialties. Comparable as a Guayaquil-based private competitor with overlapping ambulatory capabilities, though it is anchored by inpatient hospital infrastructure rather than a pure ambulatory network.
• Hospital de los Valles: Quito-based private hospital offering multi-specialty consultations, diagnostic services, and outpatient care. Comparable Quito footprint and brand positioning to MetroRED, but with broader inpatient hospital capabilities.
• Bupa Ecuador: Bupa operates health insurance and provider services in Ecuador, including its own clinics and network access. Comparable as a vertically-integrated health player; overlaps with MetroRED's insured-patient segment and ambulatory care model but with global brand and broader portfolio.

Regional players

• Centro Médico ABC: Centro Médico ABC is a Mexico City private ambulatory and specialty outpatient network associated with the ABC hospital system. Comparable in offering multi-specialty outpatient services to insured and private patients, but in the Mexican market rather than Ecuador.
• Clínica San Felipe: Clínica San Felipe is a long-established Lima-based ambulatory and specialty care provider serving insured and private patients. Comparable multi-specialty outpatient model, insurance billing, and patient demographics, but operates in Peru rather than Ecuador.

Direct peers

• Centros Médicos Colmédicos: Ecuador-based ambulatory medical center network offering multi-specialty consultations, laboratory services, and home visits. Direct in-country competitor to MetroRED with similar service portfolio, insurance billing model, and Ecuadorian urban footprint.
• Auna: Auna is a leading integrated healthcare network in Peru and Colombia operating outpatient/ambulatory centers, specialty clinics, and hospitals under a single brand. Closely comparable to MetroRED in business model: multi-city ambulatory network with digital channels, multiple specialties, insurance partnerships, and chronic-care packaging.
• Sanna (Red de Salud): Sanna is a Peruvian ambulatory healthcare network (part of Pacífico Salud / Credicorp) with multi-city outpatient centers, telemedicine, and corporate health programs. Highly comparable service mix, GTM motion, and digital channels to MetroRED.

Others

• Doctoralia: Doctoralia operates a Latin American healthcare appointment-booking and telemedicine marketplace connecting patients with providers. Adjacent ecosystem participant rather than direct competitor, but comparable in driving online appointment booking and digital patient acquisition.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/metroredcentrosmedicos
• LinkedInlinkedin.com/company/metrored-centros-m%C3%A9dicos/?originalSubdomain=ec
• Instagraminstagram.com/metroredcentrosmedicos/?hl=es-la
• Xx.com/metrored_ec

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MetroRED