Westside Animal Hospital

What Westside Animal Hospital does

Westside Animal Hospital is a single-location, full-service small animal veterinary hospital located at 4550 Illinois Rd. in the southwest (Aboite) area of Fort Wayne, Indiana. Founded in 1957 by Dr. Keith McMahan and Dr. Forrest McClead, the practice has operated continuously for over 65 years and has maintained AAHA accreditation for more than 50 years. The hospital is currently owned by National Veterinary Associates (NVA), a multi-practice veterinary operator, and operates under local leadership with Dr. Alan Fox serving as hospital administrator since 2006.

The hospital employs approximately 15 staff including four DVMs (Dr. Alan Fox, Dr. Abigail Trapp, Dr. Jason Matthew, Dr. Marisa Burton), five or more Registered Veterinary Technicians, veterinary assistants, and front-office customer service representatives. Service offerings span the full lifecycle of small animal care: wellness exams, vaccinations, parasite control, dentistry (including Sanos Dental Sealant), spay/neuter and soft tissue surgery, digital radiography (read by a board-certified radiologist), in-house laboratory diagnostics, ultrasound, hospitalization, grooming, microchipping, and end-of-life care including cremation via partner Pet Rest, Inc. Digital channels include the practice website, Vetstoria-powered online appointment booking, an online pharmacy and pet supply storefront at shop.westsidevets.com, and the PetOne Veterinary mobile application.

The business operates on a direct-to-consumer professional services model, charging per-visit and per-procedure fees on a quote-based, pay-as-you-go basis to individual pet owners in the Fort Wayne market. Revenue is generated primarily through in-clinic medical services supplemented by e-commerce sales of pet supplies and food. Marketing relies on the long-standing local brand, AAHA accreditation as a quality signal, the practice website, Google reviews, and the NVA-provided digital infrastructure (PetOne app, Vetstoria booking, online pharmacy). The customer base is fragmented across individual pet owners with no enterprise or commercial accounts, and the practice has a single physical location with no announced plans for geographic expansion.

Name

Westside Animal Hospital

Legal name

Westside Animal Hospital

Website

https://westsidevets.com

Company type

Private

Founded year

1957

Operating status

Operating

Headcount range

11–50 employees

Short description

Westside Animal Hospital is a single-location, AAHA-accredited small animal veterinary hospital in Fort Wayne, Indiana, founded in 1957 and owned by National Veterinary Associates. It provides comprehensive wellness, surgical, dental, and diagnostic care to local pet owners.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (54194), Veterinary Services (541940)

SIC

Services-Health Services (8000)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industry

Preventive Care & Vaccination Clinics (HLAMAAAB)

Keywords

• Veterinary medical services
• Small animal hospital
• Pet wellness care
• Veterinary diagnostics
• Pet dental services

Headquarters

HQ city

Fort Wayne

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Veterinary Medical Services: Core revenue from comprehensive veterinary services including wellness exams, vaccinations, dentistry, surgery (spay/neuter, soft tissue), diagnostic services (radiography, laboratory), parasite control, and senior care. Revenue generated through per-visit fees and per-procedure pricing.
2. Online Pet Supply Store: E-commerce storefront at shop.westsidevets.com selling pet supplies and food. Offers new low prices on supplies and food for pets.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Westside Animal Hospital is a full-service small animal veterinary hospital in Fort Wayne, Indiana providing comprehensive medical, surgical, and preventive care for dogs and cats across all life stages. Core services include wellness exams, vaccinations, dentistry with Sanos sealant, spay/neuter and soft tissue surgery, digital radiography, in-house laboratory diagnostics, ultrasound, grooming, microchipping, diet and nutrition counseling, parasite control, and end-of-life care, supported by an online pet pharmacy and the PetOne Veterinary mobile app.

Product overview

Westside Animal Hospital is a full-service small animal veterinary practice offering a comprehensive range of pet healthcare services. The practice operates as a single-location animal hospital with a consumer-facing website featuring online appointment booking (via Vetstoria widget), an online pharmacy for pet supplies and medications, and the PetOne Veterinary mobile app for convenient pet health management. Services span preventive care, diagnostics, surgery, dentistry, and end-of-life care across all life stages from puppies/kittens through senior pets.

Differentiator

Problem solved

Functional benefit

Products and services

• Spay & Neuter Surgical sterilization procedures for dogs and cats performed at the Fort Wayne hospital, available to local pet owners as a standalone scheduled service.
• Veterinary Dentistry Professional dental prophylaxis for dogs and cats using ultrasonic scaling with application of Sanos Dental Sealant (six-month plaque protection of the gingival sulcus), performed under comprehensive anesthesia monitoring including IV fluids, ECG, blood pressure, body temperature, and respiratory monitoring.
• Vaccinations Vaccination services for dogs and cats as part of preventive care, scheduled through the hospital's wellness programs across all life stages.
• Life Stage Wellness Care Wellness and preventive veterinary care tailored to puppies, kittens, adults, and seniors (including bi-annual exams and geriatric screening for pets 8+ years, cats 10-12 years, or giant-breed dogs 5-6 years), guiding owners through each life stage.
• Diet & Nutrition Services Diet and nutrition counseling for dogs and cats provided as part of the hospital's wellness services, supporting pet owners in selecting appropriate foods and feeding plans.
• Online Pet Pharmacy & Supply Store E-commerce storefront at shop.westsidevets.com selling pet supplies, food, preventative treatments, and medications at new low prices, shipping directly to pet owners in the Fort Wayne area and beyond.
• PetOne Veterinary App Mobile application (PetOne) for pet owners to manage their pet's healthcare, schedule appointments, and access veterinary services from a smartphone.

Quantifiable outcome

• Return approximately 8,000 lost cats, dogs, and other animals to their homes every day through microchip identification

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• American Animal Hospital Association (AAHA)coreOthersWestside Animal Hospital has been an AAHA accredited member for over 50 years. AAHA is the only accrediting organization for companion animal veterinary hospitals in the US and Canada. AAHA accredited hospitals must meet strict requirements for hospital facilities and level of services, evaluated on approximately 900 standards including patient care, diagnostic imaging, laboratory, pain management, pharmacy, safety, surgery, and more.
• National Veterinary Associates (NVA)coreOthersNVA is the parent company of Westside Animal Hospital. Based at 1 Baxter Way, Ste. 200, Westlake Village, CA 91362. NVA respects privacy and is committed to protecting personal information collected through their websites, products, and pet resorts/veterinary hospitals. Contact: [email protected] or 833-973-3877.
• Pet Rest, Inc.minorOthersCremation services provider for pet euthanasia. Pet Rest, Inc. provides cremation services when pet owners choose cremation over home burial after their pet's final care at Westside Animal Hospital.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• National Veterinary Associates (NVA): Westside's parent company and one of the largest veterinary practice owners in North America. Comparable as the broader incumbent portfolio operator; Westside is itself an NVA site.
• BluePearl Pet Hospital: Specialty and emergency veterinary hospital network. Adjacent incumbent whose specialty/ER offering competes for cases Westside cannot handle in-house, shaping referral economics.

Direct peers

• Heartland Veterinary Partners: Vet consolidator partnering with established companion animal hospitals, particularly in the Midwest. Highly comparable to Westside's model of preserving local brand identity under a larger operator.
• Thrive Pet Healthcare: Multi-specialty and primary care veterinary network offering GP, urgent care, and specialty services. Comparable in service mix (GP plus surgery, diagnostics) and in competing for client relationships in suburban markets.
• VetCor: Veterinary consolidator with a portfolio of community-based companion animal hospitals. Closely comparable to Westside in targeting established, community-rooted GP clinics and supporting them with shared services.
• PetVet Care Centers: Veterinary consolidator owning GP and specialty hospitals across the US. Comparable as a multi-site GP/specialty operator competing for clients and clinician talent in similar mid-size US markets.
• Banfield Pet Hospital: Largest general-practice veterinary chain in the US, operating inside PetSmart locations. Directly comparable to Westside as a multi-doctor small animal GP clinic, though at vastly larger scale and corporate-owned.
• VCA Animal Hospitals: Nationwide network of companion animal hospitals (now part of Mars) offering wellness, surgery, diagnostics and grooming. Closely mirrors Westside's full-service GP model and is a primary competitor for AAHA-accredited multi-DVM practices.

Emerging players

• VIP Petcare (PetIQ): Operates community veterinary clinics inside retail partner locations, focused on preventive care and vaccinations. Comparable to a portion of Westside's preventive/vaccination offering and a low-cost alternative for price-sensitive clients.
• Petfolk: Tech-enabled veterinary care startup operating modern GP clinics with digital booking and app-based experience. Comparable to Westside in targeting digitally-engaged suburban pet owners and competing on convenience and digital UX.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/WestsideAnimal

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Westside Animal Hospital