Praezimed Service GmbH

What Praezimed Service GmbH does

Praezimed Service GmbH is a privately held, family-owned German limited liability company founded in 2000 and headquartered in Hamburg. It operates a specialized workshop that repairs, overhauls, and maintains dental rotating instruments — including turbines, handpieces, micromotors, couplings, hoses, prophylaxis instruments, implantology and endodontic units, surgical instruments, and autoclaves — for dentists and dental laboratories across Germany. The company is a certified independent service partner for major dental OEMs including KaVo, Dentsply Sirona, W&H, and NSK, and provides authorized repair for additional brands such as EMS, Bien Air, Acteon, MK-dent, Anthogyr, and Schick.

Operationally, Praezimed runs a mail-in repair model with nationwide insured UPS pickup and delivery (up to €500 coverage), free cost estimates within 24–48 hours, repair only after customer approval, and a 12-month warranty. Pricing is unit-based and ranges from €45 for turbine repair to €163+ for implantology/endo units, with a complete overhaul priced at €299–€349 net versus €560–€750 for comparable new instruments — an explicit value proposition built around cost savings versus OEM replacement. The business also sells new W&H surgical instruments and NSK/Schick/KaVo dental laboratory products, offers an innovative hose repair and buyback program, and recently introduced a €399 flat-rate Wartungsvertrag covering 10 repairs as a recurring-revenue vehicle.

Revenue is generated primarily through one-time repair jobs (transactional), supplemented by hardware sales (new and refurbished equipment) and a nascent subscription maintenance contract. The company employs approximately 15 certified technicians, is managed by Geschäftsführer Reinhold Kuhn and José Domingo Cortez-Blanco, and has no disclosed external investors, parent company, or M&A activity. Its strategic positioning centers on independence from any single manufacturer, transparent economic assessment of repair feasibility, and sustainability through instrument lifecycle extension.

Name

Praezimed Service GmbH

Legal name

Praezimed Service GmbH

Website

https://praezimed.de

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

Praezimed Service GmbH is a Hamburg-based, family-owned independent workshop that repairs and overhauls dental instruments (turbines, handpieces, micromotors, hoses) for dental practices and laboratories across Germany. It operates a mail-in UPS logistics model with certified multi-brand service for KaVo, Sirona, W&H, and NSK.

Ownership category

akta.pro rank

Headquarters

HQ city

Hamburg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Instrument Repair Services: Core business: repair and complete overhaul of dental instruments including turbines, handpieces, micromotors, couplings, and surgical instruments. Pricing from €45-€349 depending on instrument type and complexity. Revenue generated per repair job with 12-month warranty.
2. Hose/Tubing Repair and Replacement: Repair and renewal services for dental hoses starting at €69 net. Old hose buyback program offering up to €30 credit for sustainable disposal.
3. Maintenance Contract (Wartungsvertrag): Flatrate subscription offering 10 repairs/maintenance services for €399. Covers all device types and manufacturers. Customers contacted when flatrate is exhausted to renew contract.
4. New Equipment Sales: Sale of new dental instruments including W&H products and refurbished/remanufactured instruments from various manufacturers.
5. Dental Laboratory Equipment: Sale of dental laboratory equipment including NSK micromotors, handpieces, and related accessories.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Praezimed Service GmbH is an independent German specialist workshop that repairs, overhauls, and refurbishes dental rotating instruments (turbines, handpieces, micromotors, couplings, hoses, surgical and prophylaxis instruments, implantology/endo units, autoclaves) for dental practices and laboratories across multiple manufacturers (KaVo, Sirona, W&H, NSK, EMS, Bien Air, Anthogyr, MK-dent). The company also sells new and refurbished dental equipment and offers a flat-rate annual maintenance contract.

Product overview

Praezimed Service GmbH operates as a master workshop for dental instruments offering a comprehensive portfolio centered on technical repair and maintenance services. The core offering consists of repair services for various dental instruments including angle pieces/handpieces, micromotors, turbines, couplings, hoses, prophylaxis instruments, implantology and endodontic units, surgical instruments, air-abrasion units, and autoclaves—covering brands such as KaVo, Sirona, W&H, NSK, EMS, Bien Air, Anthogyr, and others. Supporting services include a flat-rate maintenance contract (Wartungsvertrag) at €399 for 10 repairs, vacation service for practices sending instruments during holidays, and educational care tips. The company also offers new W&H instruments and products from NSK, Schick, and KaVo for dental laboratories, as well as hose repair with a buyback program. Repair services start at €45-€163 depending on instrument type, with free cost estimates within 24-48 hours and a 12-month warranty on repairs.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Cost savings of up to €451 per instrument compared to new equipment purchase
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• KaVocoreStrategic or Co-development PartnerKaVo is a leading dental equipment manufacturer. Praezimed provides certified repair services for KaVo instruments including K-9, K-10, K-11, K-12, and Ergo Grip handpieces. Technicians receive regular training from KaVo.
• Dentsply SironacoreStrategic or Co-development PartnerDentsply Sirona is a major dental equipment manufacturer. Praezimed provides repair services for Sirona instruments and distributes their products. Certified repair training provided.
• W&HcoreStrategic or Co-development PartnerW&H is a dental equipment manufacturer. Praezimed offers new W&H instruments and repair services for W&H products including turbines, handpieces, and surgery instruments. Regular technician training provided.
• NSKcoreStrategic or Co-development PartnerNSK is a dental equipment manufacturer. Praezimed provides repair services for NSK instruments and distributes NSK products including micromotors and handpieces. Certified repair services for NSK dental laboratory equipment.

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• NWD Group (Nordwest Dental): Major German dental depot and service organization serving dental practices and laboratories with equipment supply and repair support. Comparable because it operates in the same multi-brand dental equipment service space in Germany with a broader supply offering.
• NSK Nakanishi: Japanese dental and industrial precision manufacturer with a global authorized service network for handpieces and micromotors. Comparable as a manufacturer-partner that both supplies Praezimed and competes for repair service revenue in the dental precision instrument category.
• Dentsply Sirona: One of the world's largest dental equipment manufacturers with a broad portfolio including handpieces and chairside systems. Comparable as an OEM partner that also operates its own service infrastructure competing for repair work on its installed base.
• Pluradent: One of the largest German dental depot groups, distributing equipment from major OEMs and offering repair/maintenance services to dental practices. Comparable because it bundles equipment supply with servicing across multiple manufacturer brands, competing for the same German dental practice wallet as Praezimed.
• Envista (KaVo): Global dental equipment group whose KaVo brand is a core OEM partner of Praezimed. Comparable because Envista/KaVo operates its own authorized service network that competes with independent workshops like Praezimed for handpiece, turbine and surgical instrument repairs.
• Bien-Air Dental: Swiss dental instrument manufacturer specializing in micromotors and handpieces with its own authorized service network. Comparable as a manufacturer-partner that both supplies Praezimed and runs competing authorized repair services in Europe.
• Henry Schein: Global distributor of dental and medical supplies with extensive service offerings to dental practices worldwide. Comparable as a broad incumbent that combines equipment distribution with maintenance/repair services across many OEM brands.
• Patterson Companies: Large North American dental and animal health distribution and service company with equipment service capabilities. Comparable as a broad incumbent in dental equipment supply and practice support services.
• W&H Dental: Austrian dental equipment manufacturer with a global authorized service partner network. Comparable because W&H both supplies instruments to Praezimed for new sales and competes indirectly through its authorized service centers for repair revenue.

Others

• Anthogyr: French dental implant and instrument manufacturer that partners with Praezimed for repair services and refurbished equipment sales. Comparable as an ecosystem partner rather than a direct competitor; helps frame Praezimed's role in the OEM service ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/praezimed

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Praezimed Service GmbH