What Dataguard Group does

Dataguard Group is a privately held El Salvador–headquartered IT services company, legally Dataguard, S.A. de C.V., that delivers integrated datacenter, managed cloud, cybersecurity, and IT outsourcing services to enterprises across Central America, Mexico, and the United States. Operating from a 51-100 employee base and seven country offices (El Salvador, Guatemala, Honduras, Nicaragua, Costa Rica, Mexico, USA), the company runs its primary Tier-1, ISO 27001-certified datacenter in San Salvador's World Trade Center Tower II, which also hosts IXSal, the national Internet Exchange Point of El Salvador under a partnership with SVNET.

The core technology platform combines datacenter and colocation services, managed cloud on proprietary Dataguard Cloud alongside AWS and Azure, backup and disaster recovery (Veeam and BeSafe), and an integrated NOC/SOC with AI-enhanced predictive monitoring. Cybersecurity offerings center on Sophos-based MDR (SOC as a Service), synchronized security with claimed 99.9% faster threat response, Fortinet Security Fabric, and Cisco networking, supplemented by UTIMACO HSM and banking-specific solutions (Remote Key Load, mobile wallet, banking correspondents, remote biometrics). AI is applied at the NOC for proactive detection of infrastructure anomalies and is consumed from partner platforms rather than developed in-house.

The business model is subscription and managed-services based: clients pay recurring fees for datacenter, cloud, managed security, and managed network services bound by SLAs, with quote-based pricing that supports a CAPEX-to-OPEX transition. GTM is sales-led via in-country field sales teams and partner co-marketing with Sophos, Cisco, and Fortinet, targeting banking/financial institutions, telecommunications, and enterprises of all sizes. No revenue, funding, or M&A data is disclosed; the company has been operating for over 30 years under the same ownership, with Juan Salvador Bonilla as President and Juan Bonilla as Gerente General.

Name

Dataguard Group

Legal name

Dataguard, S.A. de C.V.

Website

https://dataguardgroup.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Short description

Dataguard Group is an El Salvador–headquartered IT services provider offering datacenter, managed cloud, cybersecurity (MDR/SOC), and IT outsourcing across 7 Central American, Mexican, and US markets, serving banks, telecoms, and enterprises.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

akta.pro secondary industries

Managed Detection & Response (MDR) & SOC Services (HDADAGAG), Security Operations Center (SOC) as a Service (BPAEADAB), Compliance, Risk & Audit Management (SOC 2/ISO/PCI) (HDABANAK)

Keywords

• Managed IT services
• Datacenter services
• Cybersecurity services
• Cloud infrastructure
• IT outsourcing

Headquarters

HQ city

San Salvador

HQ country

El Salvador

HQ region

Latin America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Datacenter & Cloud Services: Managed cloud, colocation, backup as a service, and disaster recovery services provided on subscription or usage-based model. Includes private, public, and hybrid cloud capacity (IaaS, PaaS, SaaS) on Dataguard cloud, AWS, and Azure platforms.
2. Managed Security Services: SOC as a service (MDR), cybersecurity managed services, network monitoring (NOC), and managed networks delivered as monthly subscriptions with 24/7 support and SLA agreements.
3. IT Outsourcing: Full IT function outsourcing including preventive and corrective maintenance, process outsourcing, systems and infrastructure diagnosis, and IT consulting for banking solutions.
4. CAPEX to OPEX Transition: Opportunity for clients to move investment from CAPEX to OPEX, paying in monthly installments plus threat monitoring services, aligned with SLA requirements.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Dataguard Group provides integrated managed IT services from an ISO 27001-certified Tier-1 datacenter in San Salvador, including datacenter colocation, private/public/hybrid managed cloud (Dataguard Cloud, AWS, Azure), backup-as-a-service, disaster recovery-as-a-service, 24/7 SOC-as-a-Service (MDR) and NOC network monitoring, managed cybersecurity built on Sophos and Fortinet, managed networks, full IT outsourcing, and specialized IT consulting for banking (HSM, Remote Key Load, mobile wallet, banking correspondents, remote biometrics). The company serves enterprise, banking, telecommunications, and ISP customers across El Salvador, Guatemala, Honduras, Nicaragua, Costa Rica, Mexico, and the United States, and operates IXSal, El Salvador's national Internet Exchange Point.

Product overview

Dataguard Group is an IT services company offering integrated datacenter, managed services, and IT outsourcing solutions across Central America, Mexico, and the United States. The portfolio centers on three core pillars: (1) Datacenter & Cloud Computing (Datacenter Services, Managed Cloud, Backup as a Service, Disaster Recovery as a Service, and Colocation, supported by proprietary Dataguard Cloud as well as AWS and Azure), (2) Cybersecurity (SOC as a Service/MDR, Managed Cybersecurity using Sophos, Network Monitoring/NOC, and Managed Networks), and (3) IT Outsourcing (Outsourcing de IT, IT Consulting, and Preventive/Corrective Maintenance). The company also offers specialized banking solutions including UTIMACO HSM, Remote Key Load, Mobile Wallet, Banking Correspondents, and Remote Biometrics. All services operate from an ISO 27001-certified datacenter in San Salvador, with regional coverage across seven countries.

Differentiator

Problem solved

Functional benefit

Products and services

• Datacenter Services Tier-1 datacenter facility providing colocation, cloud hosting, and business continuity services with ISO 27001 certification, operated from World Trade Center Torre II in San Salvador.
• Managed Cloud Design, administration, and management of private, public, and hybrid cloud infrastructure (IaaS, PaaS, SaaS) on Dataguard Cloud, AWS, and Azure platforms.
• Backup as a Service
• Disaster Recovery as a Service (DRaaS)
• Colocation
• SOC as a Service (MDR)
• Managed Cybersecurity (Ciberseguridad Administrada)
• Network Monitoring (NOC) Network operations center providing 24/7 monitoring of switches, servers, firewalls, databases, and applications with AI-powered observability for proactive issue resolution.
• Managed Networks (Redes Administradas)
• IT Outsourcing (Outsourcing de IT)
• IT Consulting (Consultoría de IT)
• IXSal Internet Exchange Point Internet Exchange Point for El Salvador hosted at Dataguard datacenter, enabling local ISP traffic exchange without international links, including primary SV zone server, Root L server copy, IXSal traffic exchange equipment, and RIPE Anchor.

Quantifiable outcome

• Threat response time reduced by 99.9%
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability5 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core, flagship and minor.

• UTIMACOcoreTechnology or Integration · 23 August 2022Representing UTIMACO brand for banking security solutions including HSM (Hardware Security Module) devices for cryptographic applications such as banking transactions, digital signatures, and POS network solutions.
• H&COcoreImplementation/ SI/ Consulting Partner · 8 March 2022SAP implementation partner supporting regional ERP deployment. H&CO has long trajectory in successful SAP HANA and SAP BO implementations. Supported rapid SAP BO implementation for Dataguard Group's regional operations.
• SVNET (Asociación SVNet)flagshipStrategic or Co-development Partner · 5 January 2021Partnership with El Salvador's Internet Association for operating IXSal, the country's Internet Exchange Point. Equipment installed includes primary SV zone server, Root L server copy, IXSal traffic exchange equipment, and RIPE Anchor for statistical measurements.
• 2IT JobsminorStrategic or Co-development Partner · 22 April 2020Strategic training ally for online IT professional courses and certifications. Partnered to offer six online training programs for career development in IT. Contact: [email protected]
• Elev8meminorStrategic or Co-development Partner · 22 April 2020Training ally for online IT professional courses and certifications, contributing to workforce development initiatives.
• Mexico Branch ExpansioncoreOthers · 19 October 2019Branch opened in October 2019 in Guadalajara, Mexico, to be closer to customers and expand regional presence. With 30+ years in IT market and existing Central America and US operations.
• SophoscoreTechnology or IntegrationPrimary cybersecurity technology partner providing MDR (Managed Detection and Response) services, synchronized security platform, next-gen antivirus, endpoint protection, and firewall solutions. Sophos engineers provide 24/7 global threat monitoring and response. Sophos X-ops threat intelligence and incident response experts support Dataguard's SOC operations.
• CiscocoreTechnology or IntegrationStrategic ally for intelligent networking and cloud security solutions. Jointly presented at events showcasing Cisco's networking and security technology offerings. Products include switches, routers, and collaboration tools.
• FortinetcoreTechnology or IntegrationSecurity fabric partner providing next-generation firewalls, SD-WAN, switches, and access points. Fortinet solutions include AI-driven threat prevention, detection, and automated incident response. Security Fabric segments networks from IoT to cloud.
• RIPE NCCminorStrategic or Co-development PartnerProvides RIPE Anchor contributing statistical measurements to the IXSal Internet Exchange Point project at global level.
• LACNICminorStrategic or Co-development PartnerRegional Internet Registry for Latin America and Caribbean involved in selecting Dataguard as IXP site for El Salvador.

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Regional players

• Alestra: Mexican enterprise IT, cloud, datacenter, and managed services provider (subsidiary of Axtel/Grupo Alfa); comparable as a regional datacenter/MSSP peer but centered in Mexico.
• KIO Networks: Mexico-headquartered datacenter, cloud, and managed services provider with enterprise and government focus; comparable in datacenter/MSSP offering but primarily serves the Mexican market.
• Grupo Datco: Argentina-headquartered IT infrastructure, datacenter, cloud, and managed services provider with regional LatAm presence; comparable in managed services and datacenter focus but primarily South American.
• Telecarrier: Datacenter, cloud, and managed services provider headquartered in Ecuador/Colombia serving Andean and broader LatAm enterprise customers; comparable in offering but primarily operates in different South American geographies.

Direct peers

• Cirion Technologies: Pan-LatAm datacenter, cloud, managed security, and connectivity provider serving enterprise and carrier customers across Central and South America; directly comparable as a regional datacenter/MSSP peer.
• GBM (Grupo GBM): Central American IT distribution, services, and managed security provider with strong presence in Costa Rica, Guatemala, Honduras, and Panama — directly competing with Dataguard in regional enterprise IT and cybersecurity.
• IFX Networks: Pan-LatAm managed network services, datacenter, cloud, and cybersecurity provider serving telecom and enterprise customers in Central and South America; directly comparable to Dataguard's datacenter, managed cloud, and NOC/SOC offering.

Broad incumbents

• SONDA: Large LatAm IT services and datacenter conglomerate operating across most of the region with enterprise IT outsourcing, managed services, and cloud — a much larger incumbent with overlapping datacenter, managed security, and IT outsourcing capabilities.
• Millicom (Tigo Business): Telecom operator with extensive Central American presence (Tigo brand) offering enterprise IT, cloud, security, and managed services to B2B customers; a broad incumbent overlapping Dataguard's telecom and enterprise customer base in the same region.
• C&W Business (Cable & Wireless / Liberty Latin America): Major Central American telecom and enterprise IT services provider under Liberty Latin America; competes with Dataguard in datacenter, managed networks, and cybersecurity for enterprise and government clients in the same geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dataguard Group