Jersey City

What Jersey City does

Jersey City is a municipal government entity — the second largest city in New Jersey — providing comprehensive public services to approximately 120,000 households across six wards. Incorporated in 1820 and headquartered at 280 Grove Street, the city is governed by Mayor James Solomon (sworn in January 15, 2026 as the 50th Mayor) and the City Council. Core service delivery spans the Jersey City Police Department (740+ officers hired in recent years) and Fire Department (NJ's largest municipal fire department, celebrating its 150th anniversary), public works, health and human services, the Jersey City Housing Authority, the Municipal Utilities Authority, the Free Public Library system (NJ's largest), and the Municipal Court and Prosecutor offices. The city serves residents, local small businesses (nearly 600 awarded over $9M in CARES Act grants), and vulnerable populations through programs including WIC, senior affairs, and veteran services.

Jersey City's digital service portfolio includes the JC Connect mobile application (powered by SeeClickFix, a CivicPlus solution) for non-emergency issue reporting with photo and location capture, the AlertJC emergency notification system, an online permitting and licensing portal built on Tyler Host Energov for 24/7 zoning and construction submissions, a real-time public Crime Data Dashboard, and the JC Open Data Portal for municipal datasets. The city also operates the Via on-demand microtransit service (over 1 million rides served, awarded 2022 Outstanding Project/Program of the Year), Citi Bike docking infrastructure, and the recently launched Citymapper Jersey City app and free public bike storage network. These tools are predominantly third-party vendor integrations rather than in-house developed systems.

The city's revenue model is anchored by property taxation as the primary stream, with Mayor Solomon announcing a revised 15% tax rate increase (down from a proposed 20%) to close an inherited $255 million budget deficit and repay $109 million in unpaid bills from the prior administration. Secondary revenue streams include municipal fees for permits, zoning reviews ($50/unit residential, $250 + $0.50/sqft non-residential, $150 zoning determination letters), business licenses, parking permits, federal and state grants, and a newly proposed PILOT (Payment In Lieu Of Taxes) revenue-sharing mechanism with Jersey City public schools from redevelopment agreements. Distribution is hybrid — physical City Hall and Jackson Square complex locations, self-serve digital portals, mobile apps, and a centralized Resident Response Center, complemented by community town halls across all six wards.

Name

Jersey City

Legal name

City of Jersey City

Website

https://jerseycitynj.gov

Company type

Private

Founded year

1820

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Jersey City is the second largest city in New Jersey, a municipal government delivering public safety, public works, health, housing, and economic development services to approximately 120,000 households across six wards. The city operates digital service platforms including mobile issue reporting and online permitting, funded primarily through property taxes.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Justice, Public Order, and Safety Activities (922), Regulation and Administration of Transportation Programs (926120), Administration of Housing Programs, Urban Planning, and Community Development (9251), Fire Protection (92216), Police Protection (922120), Community Housing Services (62422)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Local Transportation, Parking & Mobility Administration (BPAIACAM), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Local Public Health & Human Services Administration (BPAIACAK), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

• Municipal government services
• Public safety administration
• Urban planning and permitting
• Affordable housing programs
• Public transportation services

Headquarters

HQ city

Jersey City

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Property Tax Revenue: Primary municipal revenue source. Mayor Solomon announced revised 15% tax rate increase and 20% tax rate increase for Q3 to close $255 million deficit inherited from previous administration.
2. Municipal Fees and Permits: Fees collected for construction permits, zoning reviews, business licenses, parking permits, and various city services. Zoning fees: $50/unit residential, $250 + $0.50/sqft non-residential.
3. Federal and State Funding: Federal grants for infrastructure, public safety, and community development including $8.1M for traffic safety improvements, $10M for waterfront park, and various COVID relief funding.
4. Pilot Revenue (Payment In Lieu Of Taxes): First-ever law proposed to share pilot revenue with Jersey City public schools from redevelopment agreements.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Jersey City is a municipal government that delivers essential city services to residents and businesses, including public safety (police, fire, emergency management), public works (sanitation, recycling, forestry, infrastructure), health and human services (clinics, WIC, senior affairs, veteran services), housing and economic development, permitting and licensing, recreation, and public transportation. It also offers digital citizen services through the JC Connect mobile app, online permitting portal, open data portal, and emergency notification system.

Product overview

Jersey City offers a portfolio of digital services including the JC Connect mobile application (powered by SeeClickFix/CivicPlus) for non-emergency issue reporting, AlertJC for emergency notifications, the Via microtransit on-demand public transit service, Citi Bike bike-sharing program, the JC Open Data Portal for public datasets, and the Jersey City Online Permitting and Licensing Portal for zoning and construction applications. The city also provides COVID-19 testing services through partnerships with BioReference Lab and Fusion Labs. These services are designed to improve resident engagement, public safety, transportation, and access to municipal services.

Differentiator

Problem solved

Functional benefit

Products and services

• JC Connect Mobile Application

Quantifiable outcome

• Over 740 officers hired for JCPD under recent administration
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• SeeClickFix (CivicPlus)coreTechnology or IntegrationJC Connect mobile application powered by SeeClickFix enables residents to report non-emergency issues including potholes, graffiti, lighting, and other quality-of-life concerns. The platform is publicly facing and integrated into city operations.
• HealthierJCcoreStrategic or Co-development PartnerHealthierJC partnership brings together the Health & Human Services department with community health partners to provide comprehensive wellness programs, COVID testing sites, and health initiatives across the city.
• BioReference LabcoreTechnology or IntegrationCOVID-19 testing partner conducting tests at multiple Jersey City locations including West Side Ave and Hudson Regional Hospital, with results available through patient portal.
• Fusion LabscoreTechnology or IntegrationPrimary COVID-19 testing partner operating at multiple sites including Public Safety HQ, Bethune Center, and community locations with 24-hour result turnaround.
• Jersey City Economic Development Corporation (JCEDC)coreStrategic or Co-development PartnerQuasi-governmental agency promoting economic development, small business support, and workforce programs. Located at Apple Tree House, 298 Academy Street.
• Jersey City Redevelopment Agency (JCRA)coreStrategic or Co-development PartnerAgency overseeing urban redevelopment projects including Bayfront and other major redevelopment initiatives. Located at Four Jackson Square.
• Jersey City Housing Authority (JCHA)coreStrategic or Co-development PartnerPublic housing authority managing affordable housing programs, Section 8 vouchers, and public housing developments. Partnered on digital inclusion initiatives and community development.
• ViacoreTechnology or IntegrationOn-demand microtransit service providing affordable transportation across Jersey City, particularly serving low- and moderate-income communities. Surpassed 1 million rides milestone.
• Special Improvement Districts (SIDs)coreStrategic or Co-development PartnerFive SIDs including West Side, Journal Square, Central Avenue, Downtown, and McGinley Square partnerships for neighborhood improvement and economic development.
• Planned ParenthoodminorStrategic or Co-development PartnerPartnership to expand women's healthcare and improve public health equity across Jersey City.
• Liberty Science CentercoreStrategic or Co-development PartnerPartnership for SciTech Scity public magnet school project aimed at creating top public high school in the country dedicated to STEM education.
• NJ SymphonyminorStrategic or Co-development PartnerPartnership to establish permanent headquarters and performance hall in Jersey City for the premier symphony orchestra.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key highlights7 records

Customer concentration

• Xtwitter.com/JerseyCity
• YouTubeyoutube.com/channel/UCdLHkxEC-vqQLcJ9URFSjxw
• Facebookfacebook.com/JerseyCityNJ
• Instagraminstagram.com/jerseycitynj

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Subsidiaries11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jersey City