Shared Response Health Systems
- Company typePrivate
- Founded1991
- HeadquartersKillingworth, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Shared Response Health Systems does
Shared Response Health Systems, LLC is a privately held third-party medical billing company founded in 1991 by Sandra Castlevetro and headquartered in Killingworth, Connecticut. The company provides revenue cycle management, medical coding, insurance billing, provider credentialing and enrollment, consulting, and training services primarily to emergency medical services (EMS) providers throughout Connecticut, including ambulance services, paramedics, and volunteer and municipal EMS agencies.
The company operates a revenue cycle management platform that ingests data via email, facsimile, and electronic patient care record (ePCR) programs, then handles the full billing lifecycle from data entry and medical coding through insurance billing, follow-up, and reimbursement. Supporting the core platform are four patient-facing web applications for authorization release, missing information requests, financial hardship determinations, and electronic signature capture. The company emphasizes compliance with Office of Inspector General guidelines and offers extensive financial reporting including accounts receivable aging, monthly productivity, insurance receipts, and ALS/BLS Medicare bundle splits.
The business operates on a percentage-of-payments-received pricing model, aligning the company's revenue with client claim success. Shared Response reports having served over 150,000 patients, handled more than 250 documents, and billed over $50 million through its platform, with collection rates consistently exceeding 90%. The company reaches clients through direct sales, phone outreach, email, and its website, publishing educational content on Connecticut-specific billing regulations. The company is founder-owned and bootstrapped with no disclosed external funding, operating with 11-50 employees.
Shared Response Health Systems firmographics
Firmographics- Name
- Shared Response Health Systems
- Legal name
- Shared Response Health Systems, LLC
- Website
- https://sharedresponse.com
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Shared Response Health Systems industry classification
Industry- Product category
- Healthcare Revenue Cycle Management
- NAICS
- Health Care and Social Assistance (62)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Hospital Shared Services, GPOs & System Support Organizations (HLAFAAAO)
Keywords
Where Shared Response Health Systems is headquartered
LocationHeadquarters
- HQ city
- Killingworth
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Shared Response Health Systems business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Percentage-Based Billing Services: Shared Response charges a percentage fee based upon total of payments received. This means they only get paid on claims if the client does, aligning their incentives with provider revenue optimization.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Percentage-based fee on payments received |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Shared Response Health Systems product offering
Product offeringCore offering
Shared Response Health Systems provides third-party medical coding, billing, insurance follow-up, and consulting services to medical providers, with a primary focus on EMS providers including ambulance and paramedic services throughout Connecticut. The company handles the complete revenue cycle from data entry and coding through insurance billing and reimbursement follow-up, operating on a percentage-of-payments-received basis. Additional offerings include provider credentialing/enrollment and consulting/training services.
Product overview
Shared Response Health Systems offers a unified medical billing and revenue cycle management platform comprising three core service modules—Coding & Billing, Provider Credentialing & Enrollment, and Consulting & Training—along with four patient-facing web applications (Authorization Release, Request for Missing Information, Financial Hardship Request, and Request for Signature). The platform is designed specifically for Connecticut EMS and medical providers, handling the complete billing lifecycle from data entry and medical coding through insurance billing, follow-up, and reimbursement optimization.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Collection rate consistently exceeds 90%
- +2 more outcomes
Companies that use Shared Response Health Systems
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
Shared Response Health Systems technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Shared Response Health Systems partnerships and signals
Strategic signalScale indicators7 records
Recent moves5 records
Expansion highlights4 records
Shared Response Health Systems competitors and assessment
Company assessmentDirect peers
- ZOLL Data Systems: Provides EMS billing and patient care reporting software for ambulance services. Directly competes in the same EMS billing niche with software-plus-services offering, though typically serving larger agencies than Shared Response.
- Quick Med Claims: Third-party EMS billing service focused exclusively on ambulance and paramedic billing with percentage-based pricing. Direct competitor in the small/mid EMS RCM segment, similar in scale and service model to Shared Response.
- Digitech Computer: Specializes in EMS and ambulance billing services using a percentage-of-collections model. Closest direct business model match — both are third-party RCM specialists serving ambulance providers with performance-based pricing.
- ImageTrend: Offers ePCR and EMS billing solutions integrated within a single platform. Direct competitor in the EMS software and revenue cycle space, particularly relevant given Shared Response's ePCR data ingestion focus.
- AIM EMS Software & Services: Provides EMS billing software and outsourced billing services for ambulance agencies. Similar niche-focused service mix targeting small and mid-sized EMS providers.
- Enhanced Management Services: Third-party medical billing company specializing in EMS and ambulance billing with percentage-based pricing. Comparably sized direct competitor with similar service model and EMS focus.
- EMS Billing Solutions: Dedicated EMS billing company offering outsourced revenue cycle management for ambulance services. Comparably sized niche RCM provider with similar percentage-based fee structure targeting small/mid EMS agencies.
- EMS|MC (EMS Management & Consultants): EMS-specific billing and consulting firm providing revenue cycle management to ambulance agencies. Direct niche competitor offering comparable coding, billing, and consulting services.
Broad incumbents
- Coronis Health: Large multi-specialty healthcare RCM provider serving hospitals, physician groups, and EMS agencies. Broad incumbent in the same revenue cycle management space but operating across many verticals rather than EMS-niche.
- Waystar: Large-scale healthcare revenue cycle management technology platform serving hospitals and health systems. Broad incumbent with overlapping RCM capabilities, though generally targets larger organizations than Shared Response.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights5 records
Customer concentration
Shared Response Health Systems compliance and trust
Trust signalCompliance1 record
Shared Response Health Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Shared Response Health Systems leadership team
Management profileNumber of profiles
Profiles1 record
Shared Response Health Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Shared Response Health Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Shared Response Health Systems
What does Shared Response Health Systems do?
Shared Response Health Systems provides third-party medical coding, billing, insurance follow-up, and consulting services to medical providers, with a primary focus on EMS providers including ambulance and paramedic services throughout Connecticut. The company handles the complete revenue cycle from data entry and coding through insurance billing and reimbursement follow-up, operating on a percentage-of-payments-received basis. Additional offerings include provider credentialing/enrollment and consulting/training services.
Is Shared Response Health Systems a public or private company?
Shared Response Health Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Shared Response Health Systems founded?
Shared Response Health Systems was founded in 1991. It employs 11 to 50 people.
Where is Shared Response Health Systems based?
Shared Response Health Systems is headquartered in Killingworth, United States, in the North America region.
How does Shared Response Health Systems make money?
One revenue line is on record: percentage-Based Billing Services.
Who are Shared Response Health Systems's main competitors?
Direct peers on record are ZOLL Data Systems, Quick Med Claims, Digitech Computer, ImageTrend, AIM EMS Software & Services, Enhanced Management Services, EMS Billing Solutions and EMS|MC (EMS Management & Consultants). Broad incumbents are Coronis Health and Waystar.
Does Shared Response Health Systems have an API?
No public API is recorded for Shared Response Health Systems.
What industry is Shared Response Health Systems in?
Shared Response Health Systems's product category is Healthcare Revenue Cycle Management. Its primary akta.pro industry code is HLAFAAAO, Hospital Shared Services, GPOs & System Support Organizations. Its NAICS code is 62 and its SIC code is 8000.