What LLEGO does

Llegó (legal name Servicios Logísticos DGA S.P.A.) is a privately held Chilean logistics operator founded in 2004, headquartered in Las Condes, Santiago, with more than 21 years of experience in last-mile delivery (Última Milla) and store distribution and replenishment (Distribución y Abastecimiento). The company serves enterprise and mid-market clients across pharmaceutical retail (Salcobrand, Farmacias Ahumada), e-commerce (Mercado Libre), department-store retail (Paris, Samex), logistics (DHL), and event operations (FIFA U-20 World Cup Chile 2025), with national coverage across Chile including the Santiago Metropolitan Region, Valparaíso, and Biobío, and abastece operations stretching from Arica to Punta Arenas.

The technology stack is built around a cloud-based logistics management platform integrating GPS fleet monitoring, real-time traceability, proof-of-delivery capture, ERP integration, and a TMS for route planning and design, supported by customizable BI dashboards. Client-facing tooling is consolidated in the Portal Cliente Llegó, which exposes a B2C order tracking portal (Rastrea tu Pedido), a B2B dashboard (Portal B2B), an order-loading platform (Colecta), and a Roll Out onboarding portal, with e-commerce platform integrations completed within 24 hours. Operations are carried out using a dedicated, owned fleet ranging from bicycles to 28-ton trucks and reefer vehicles, including electric vehicles, enabling the company to hold NCh 147 certification for pharmaceutical logistics.

The business model is a contract-based managed-services logistics operation with quote-based custom pricing, multi-year dedicated contracts with enterprise clients, and dedicated account management. Revenue is generated through B2C and B2B last-mile delivery fees, store distribution and supply chain replenishment contracts, express service with national coverage, and ancillary services such as pharmaceutical distribution under NCh 147. The company reports annual sales exceeding US$14 million, more than 44,000 monthly deliveries, more than 300 vehicles operating daily, and a 98% service level. There is no indication of external institutional investment; the company appears independently owned, with no disclosed parent, subsidiaries, or funding rounds.

Name

LLEGO

Legal name

Servicios Logísticos DGA S.P.A.

Website

https://llego.cl

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Llegó is a Chilean logistics operator founded in 2004 providing last-mile delivery and store distribution services to enterprise and mid-market clients across e-commerce, pharmaceutical retail, department-store retail, logistics, and events, with national coverage and a dedicated fleet of more than 300 vehicles.

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Freight Transportation Arrangement (488510), Local Messengers and Local Delivery (492210)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Order Management, Pick/Pack & SLA Execution (Cartonization/Wave Picking) (TLAIADAD)

akta.pro secondary industry

Shipping Management, Labeling & Carrier Integration (Multi-Carrier) (TLAEACAE)

Keywords

• Last-mile delivery
• Logistics services
• Supply chain management
• Store distribution
• Pharmaceutical logistics

Headquarters

HQ city

Providencia

HQ country

Chile

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Logistics and delivery services: Revenue generated through contracted logistics services including last-mile delivery (Última Milla) and store distribution and supply chain management (Distribución y Abastecimiento de Tiendas). B2C and B2B models. Quoted/proposed pricing per client.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

LLEGO is a Chilean logistics operator providing last-mile delivery (Última Milla) and store distribution and supply chain replenishment (Distribución y Abastecimiento) services. With a dedicated InHouse fleet of more than 300 daily vehicles and a digital platform for real-time tracking and traceability, the company serves enterprise clients in e-commerce, retail, pharmaceutical, and industrial sectors across Chile, completing more than 44,000 monthly deliveries with a reported 98% service level.

Product overview

Llegó is a Chilean logistics operator with 21+ years of experience offering two core service lines: Última Milla (last-mile delivery) and Distribución y Abastecimiento (store distribution and supply chain replenishment), both operating under a dedicated fleet and InHouse model. These core services are supported by a suite of technology-enabled features including Servicio Express with real-time GPS tracking and traceability, Planificación y Diseño de Rutas (route planning via a TMS), Reportabilidad y BI (business intelligence dashboards), and a dedicated security and monitoring unit. Llegó also provides clients with a centralized Portal Cliente that aggregates multiple operational tools — including the B2C order tracking tool (Rastrea tu Pedido), B2B dashboard (Portal B2B), order-loading platform (Colecta), and Roll Out implementation portal — into a single client experience.

Differentiator

Problem solved

Functional benefit

Products and services

• Última Milla (Last-Mile Delivery) Dedicated last-mile delivery service for B2C and B2B clients with nationwide coverage in Chile, including same-day and next-day delivery options, a dedicated fleet and professional team, real-time tracking and traceability, and POD (proof of delivery) capabilities.
• Distribución y Abastecimiento (Store Distribution and Supply Chain) Store distribution and supply chain replenishment service covering point-to-point and multi-point delivery across Chile, with structured route management, adaptable capacity for demand cycles and peaks, and continuous KPI and service-level monitoring.
• Servicio Express (Express Delivery) Express delivery service with national coverage combined with real-time GPS tracking and traceability, enabling automatic customer notifications, estimated arrival times, and delivery evidence (photographs and reception data).
• Portal Cliente Llegó (Client Portal Platform) Centralized client portal aggregating multiple operational tools including B2C order tracking (Rastrea tu Pedido), B2B dashboard (Portal B2B), order loading (Colecta), Roll Out implementation portal, historical performance reports, and customer service ticketing.

Quantifiable outcome

• 98% service level achieved across all operations
• +5 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• UnigiscoreTechnology or IntegrationUnigis provides the technology infrastructure for Llegó's B2C order tracking portal (llego.unigis.com/B2C) and B2B dashboard platform, enabling real-time delivery tracking and operational visibility for clients.
• Mercado LibrecoreChannel Partner/ Reseller/ DistributorMercado Libre is a major client of Llegó's last-mile logistics services. Llegó also finances the growth of transport partners operating within the Mercado Libre platform, demonstrating a deeper operational integration.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Starken: Chilean courier and parcel delivery company (formerly Tur-Bus Cargo), competing directly in domestic last-mile, e-commerce parcels and B2B distribution nationwide.
• Blue Express: Chilean logistics operator specializing in e-commerce last-mile delivery and fulfillment, with similar B2C/B2B service mix, national coverage and enterprise retail customers.
• Chilexpress: One of the largest Chilean courier and last-mile delivery operators (part of Geopost/La Poste group), directly competing in parcel, e-commerce fulfillment and B2B distribution across the same national territory as Llegó.
• Shipit: Chilean multi-carrier shipping aggregator and last-mile delivery platform, competing for SMB and mid-market e-commerce shipping volumes with similar tracking and integration capabilities.
• Correos Chile: Chilean national postal service offering parcel delivery, last-mile and e-commerce logistics nationwide, with broad geographic reach similar to Llegó's national coverage model.
• Mercado Envíos: Logistics arm of Mercado Libre, the largest e-commerce platform in LATAM and a current Llegó customer. Operates its own last-mile network in Chile, representing both a customer and a direct competitor in e-commerce fulfillment.

Regional players

• Loggi: Brazilian last-mile delivery and e-commerce logistics platform with similar technology-driven model (routing optimization, real-time tracking, dedicated fleet), serving as a comparable LATAM last-mile operator.

Emerging players

• iVoy: Mexican last-mile delivery network for e-commerce, focused on same-day and next-day fulfillment with route optimization technology comparable to Llegó's TMS-based offering.

Broad incumbents

• FedEx Chile: Global integrator with domestic and cross-border parcel/courier services in Chile; competes for enterprise shipping volumes but lacks Llegó's dedicated fleet and store-distribution specialization.
• DHL Supply Chain Chile: Global 3PL and contract logistics provider with operations across Chile; offers warehousing, distribution and last-mile as part of a broader multinational portfolio, overlapping with Llegó in retail and pharma distribution.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedIncl.linkedin.com/company/lleg%C3%B3
• Instagraminstagram.com/llego.cl/?hl=en

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LLEGO