Shipit
Shipit is a Chilean multi-courier logistics aggregator and fulfillment provider that connects ecommerce merchants to six-plus last-mile couriers via a self-service API and native plugins for Shopify, VTEX and other LATAM platforms, primarily serving Chilean SMBs with an extension into ANZ enterprise retail.
- Company typePrivate
- Founded2015
- HeadquartersSantiago, Chile
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Shipit does
Shipit (legal entity Shipit SpA) is a Chilean multi-courier logistics aggregator and fulfillment provider built for ecommerce merchants. Founded in Santiago in 2015, the company operates a self-service platform that connects a single merchant account to six-plus Chilean last-mile couriers (Chilexpress, Starken, Moova, 99 Minutos, Shippify, Recibelo.cl), exposing them through a unified API and native plugins for the dominant Latin American ecommerce backends (Shopify, WooCommerce, Prestashop, VTEX, Jumpseller, Bootic, Bsale). The platform combines a real-time shipping rate calculator (Tarificador), automated branded tracking notifications across email and WhatsApp, webhook-based event delivery with SHA1 signing, same-day delivery in the Santiago Metropolitan Region, reverse logistics, basic and paid insurance, multi-origin warehouse dispatch, and a per-unit fulfillment service starting at 1,000 CLP. Underlying architecture is microservices-based with a public REST API documented at developers.shipit.cl, authentication via X-Shipit-Email and X-Shipit-Access-Token headers, and third-party community SDKs in PHP, Python, Ruby and Elixir.
The business model blends a 2.5% transaction take-rate on GMV, a tiered monthly base subscription fee, usage-based add-ons (additional insurance, COD surcharges, fulfillment), and a 30-day free trial that funnels merchants into a self-serve PLG motion. Shipit targets primarily Chilean SMB/PYMES ecommerce merchants, with an extension into omnichannel enterprise retail via a 2024 partnership with Fluent Commerce that delivered a 59-store last-mile rollout for Freedom Furniture across Australia and New Zealand. Customer logos are predominantly small and mid-sized online stores (Gnomo, C Moran, Argos, Rotter Krauss, Mali Shop, IV Medical, Hood House, Oximixo), with Freedom Furniture as the standout enterprise reference. The company is bootstrapped, was previously co-led by CEO Alan Gieloff and CPO José Tomás Novoa Matte, and underwent a material restructuring in 2023 (downsizing from 110 to 25 employees and shifting to a contractor delivery model) after two VCs withdrew from a planned $10M round at a $13M pre-money valuation. Reported 2024 ARR is approximately $2.2M with roughly $500K EBITDA on ~$6M GMV in the prior cycle, and recent product launches (WhatsApp notifications in January 2026, Multiorigen in March 2026) suggest renewed investment in product surface and addressable market.
Shipit firmographics
Firmographics- Name
- Shipit
- Legal name
- Shipit SpA
- Website
- https://shipit.cl
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Shipit is a Chilean multi-courier logistics aggregator and fulfillment provider that connects ecommerce merchants to six-plus last-mile couriers via a self-service API and native plugins for Shopify, VTEX and other LATAM platforms, primarily serving Chilean SMBs with an extension into ANZ enterprise retail.
- Ownership category
- akta.pro rank
Where Shipit is headquartered
LocationHeadquarters
- HQ city
- Santiago
- HQ country
- Chile
- HQ region
- Latin America
Offices1 record
Markets served
Shipit business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Transaction/Take Rate on GMV: Shipit charges a take rate of approximately 2.5% on GMV (Gross Merchandise Value) processed through the platform. This is the primary revenue stream, earning revenue on every shipment processed.
- Monthly Subscription Fee (Valor Base Mensual): A monthly base platform fee (Valor Base Mensual) is charged for platform access. The first 30 days after account creation are free trial. The fee varies by plan tier.
- Additional Insurance Premium: Merchants can purchase additional insurance coverage for shipments by paying a percentage of the declared net value of goods. This covers loss, damage, or theft beyond basic coverage limits.
- COD (Cash on Delivery) Surcharge via Starken: For cash-on-delivery shipments via Starken courier, Shipit charges $990 + IVA per shipment, covering the operational cost of pickup by Shipit Heroes. This surcharge is added to the monthly invoice.
- Warehouse & Fulfillment Services: Storage and fulfillment services billed per unit stored/picked/packed, starting from 1,000 CLP per unit. Revenue generated from bundling storage with shipping services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free Trial (Inicia Plan) |
| Subscription | Monthly | Base Monthly Subscription |
| Transaction based/ take rate | Pay-as-you-go | Pay-per-Shipment with Volume Discounts |
| Usage-based | Pay-as-you-go | Additional Insurance |
| Unit Pricing | Monthly | Fulfillment / Warehouse Storage |
| Usage-based | Pay-as-you-go | Same-Day Delivery (LLEGA HOY) |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Shipit product offering
Product offeringCore offering
Shipit operates a self-service, API-first multi-courier logistics platform that connects eCommerce merchants in Chile and Latin America with multiple shipping carriers (Chilexpress, Starken, Moova, 99 Minutos, Shippify, Recibelo.cl) for rate comparison, label generation, tracking, and automated notifications. The platform additionally offers same-day delivery in Santiago, warehouse storage and pick-and-pack fulfillment, reverse logistics, multi-origin shipping, and basic and additional shipment insurance, accessible through native plugins for major ecommerce platforms or a public REST API.
Product overview
Shipit is a Chilean self-service logistics platform for eCommerce that operates as a multi-courier aggregator and fulfillment solution. The core product is the Shipit platform, which integrates multiple courier/carrier partners (Chilexpress, Starken, 99 minutos, Moova, Recibelo.cl, Shippify) into a single interface, enabling merchants to compare rates via the Pricing Calculator, create shipments, track deliveries, and manage logistics incidents. The platform is complemented by a suite of modules including same-day/express delivery, automated tracking notifications with branded customer-facing pages, webhook-based real-time event notifications, reverse logistics for returns management, multi-origin shipping for distributed inventory, basic and additional insurance coverage, warehouse/fulfillment services, and a pickup service (Héroe Shipit) for parcel collection from merchants in Santiago. The platform integrates natively with major eCommerce platforms (Shopify, WooCommerce, Prestashop, VTEX, Jumpseller, Bootic, Bsale) via built-in plugins, connects to payment platforms (MercadoPago, Flow), and exposes a public REST API with webhook support for custom integrations.
Differentiator
Problem solved
Functional benefit
Products and services
- Shipit Multi-Courier Logistics Platform Self-service, API-first multi-courier shipping management platform for eCommerce merchants in Chile and Latin America. Connects stores to six courier partners, automates shipment creation, rate comparison, tracking, and incident management through a single dashboard, with native plugins for Shopify, WooCommerce, Prestashop, VTEX, Jumpseller, Bootic, and Bsale and a public REST API.
- Same-Day Delivery (LLEGA HOY) Same-day delivery service available in the Santiago Metropolitan Region with no minimum daily volume requirement, leveraging Shipit's Héroe Shipit pickup network and integrated couriers.
- Warehouse Storage and Fulfillment (Bodegaje y Despacho) Storage and fulfillment service from Shipit's warehouses including pick-and-pack operations and integration with WMS for inventory queries and stock synchronization, priced from 1,000 CLP per unit.
- Multiorigen (Multi-Origin Shipping) Capability that enables merchants to manage and dispatch shipments from multiple warehouse or origin locations within a single Shipit account, improving logistics efficiency for businesses with distributed inventory.
- Reverse Logistics (Logística Inversa) Returns management module that handles product returns and reverse shipments within the same platform used for outbound deliveries, allowing merchants to manage return requests and scheduling through the Shipit interface.
- Shipment Insurance (Basic and Additional) Two-tier insurance offering: Basic Insurance included at no extra cost covering loss, damage, shrinkage, and theft up to courier-defined limits, and Additional Insurance as a paid add-on covering declared-value goods subject to documentation.
- Héroe Shipit Pickup Service Curbside package collection service in which Shipit pickup agents (Héroes) collect packed and labeled parcels from merchant warehouses in the Santiago Metropolitan Region for handoff to the selected courier, with no minimum shipment requirement.
- WhatsApp Notifications WhatsApp-based customer notification feature added to Shipit's notification system, allowing eCommerce merchants to send branded order status updates to end customers via WhatsApp messenger.
- Shipit REST API and Webhooks Public REST API enabling developers to automate end-to-end shipping workflows across sales, shipments, tracking, pricing, couriers, addresses, inventory, coverage, downloads, and support tickets, complemented by a webhook system with SHA1 payload signing and Basic/Bearer/Token authentication.
- Shipit Ecommerce Platform Plugins Native plugin suite for Shopify, WooCommerce, Prestashop, VTEX, Jumpseller, Bootic, and Bsale that automatically syncs orders, generates shipments, and updates tracking status without custom development, plus community SDKs in PHP, Python, Ruby, and Elixir.
Quantifiable outcome
- 20% reduction in freight costs for a 59-store retail network
- +4 more outcomes
Companies that use Shipit
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles3 records
Shipit technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
Feature9 records
Shipit partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- Fluent CommercecoreShipit partnered with Fluent Commerce to implement Fluent Order Management alongside Shipit's multi-carrier platform for Freedom Furniture's last-mile logistics across 59 stores in Australia and New Zealand. The combined solution delivered a 20% freight cost reduction, 85% reduction in order cancellations, and tenfold increase in stock accessibility.
- VTEXcoreVTEX is listed as a key partner in Shipit's 'Ruta del eCommerce' ecosystem. VTEX is a commerce platform provider, and the partnership enables deep integration between VTEX-powered stores and Shipit's shipping logistics.
- MercadoPagominorMercadoPago is featured in the 'Ruta del eCommerce' partner program as a recommended payment solution for ecommerce stores using Shipit's logistics. Both companies serve overlapping ecommerce merchant bases in Latin America.
- FlowminorFlow is listed as a partner in the 'Ruta del eCommerce' ecosystem, offering payment solutions for ecommerce merchants. Both platforms serve Latin American online merchants and cross-refer customers.
- KGroup Logistics / KLogisticscoreKGroup Logistics is Shipit's parent/affiliated company providing integrated logistics services. KLogistics offers international freight forwarding and customs brokerage services that complement Shipit's domestic last-mile logistics. Shipit's copyright page lists 'K Group' as associated entity.
- JumpsellercoreJumpseller is listed as both a development partner (creating ecommerce stores) and an integrated platform in Shipit's plugin ecosystem. The partnership enables Jumpseller merchants to connect their online stores to Shipit's shipping platform.
- BsalecoreBsale is an ecommerce platform integrated with Shipit via plugin. Bsale merchants can directly connect their online stores to Shipit's multi-courier shipping platform through the integration module.
- NuBoxminorNuBox (business management/accounting software) is listed as a partner in the 'Ruta del eCommerce' ecosystem, recommended to ecommerce merchants for administrative and financial management.
- TheKickassminorTheKickass is an ecommerce development agency listed in the 'Ruta del eCommerce' partner program. They create and launch online stores and refer their clients to Shipit for logistics services.
- Lab51minorLab51 is an ecommerce development agency partner in the 'Ruta del eCommerce' ecosystem, creating online stores and recommending Shipit for logistics to their clients.
- MultivendeminorMultivende (POS and omnichannel retail management) is listed as a partner in the 'Ruta del eCommerce' ecosystem for retail management tools that complement Shipit's logistics services.
- ChipaxminorChipax (accounting automation) is featured in the 'Ruta del eCommerce' partner ecosystem, recommended alongside Shipit for ecommerce businesses needing integrated administrative solutions.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Shipit competitors and assessment
Company assessmentDirect peers
- Shippit (Australia): Australian multi-carrier shipping aggregation platform serving ecommerce merchants with rate comparison, automated labels, and tracking. Effectively the same product and business model as Shipit but in the ANZ market — even shares a near-identical name, and the two co-marketed at the Generate Summit 2026.
- Skydropx: Mexico-based multi-carrier shipping aggregator for LatAm ecommerce merchants. Provides rate comparison, label generation, tracking, and integrations with major Mexican ecommerce platforms — the closest direct LatAm competitor to Shipit's core offering.
- Envia.com: LatAm cross-border and domestic shipping aggregator serving SMB and mid-market ecommerce merchants with multi-carrier rate shopping, label generation, and tracking. Comparable in geography and customer profile to Shipit.
- Sendcloud: European multi-carrier shipping software for ecommerce merchants, offering checkout delivery options, label printing, tracking pages, and returns. Closely comparable business model to Shipit at a larger scale, serving SMB and mid-market merchants across Europe.
- Veho: US-based ecommerce-focused last-mile delivery network offering branded tracking, fast transit, and merchant-friendly delivery experience. Comparable in product philosophy (premium experience for ecommerce merchants) though at much larger scale and US-focused.
Broad incumbents
- ShipStation: Established US-based shipping software for ecommerce merchants offering multi-carrier label printing, automation rules, and branded tracking. Now part of Stamps.com/Auctane. A much larger incumbent serving a similar horizontal SMB ecommerce shipping workflow.
- EasyPost: US-based shipping API platform that lets developers build multi-carrier shipping, tracking, and verification into their applications. Comparable to Shipit's API-first developer offering but positioned more as infrastructure used by larger platforms and enterprises.
- PaquetExpress: Mexican parcel courier serving ecommerce and B2B shipping with growing direct-to-merchant ecommerce tooling. A regional incumbent carrier whose direct merchant offering competes with Shipit's aggregator model in LatAm.
- MercadoLibre Envíos: LatAm ecommerce giant's owned logistics arm providing fulfillment, last-mile, and shipping services across the region. Dominant in-house alternative that competes with Shipit for merchants selling on MercadoLibre and increasingly on other channels.
- Chilexpress: Chile's largest domestic courier and one of Shipit's underlying carrier partners. Increasingly offers direct ecommerce merchant tools and APIs, representing the disintermediation risk Shipit faces from carriers going direct.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Shipit social profiles
Digital presenceShipit financial estimates
Financial estimateRevenue estimate
Valuation estimate
Shipit leadership team
Management profileNumber of profiles
Profiles2 records
Shipit funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Shipit M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Shipit
What does Shipit do?
Shipit operates a self-service, API-first multi-courier logistics platform that connects eCommerce merchants in Chile and Latin America with multiple shipping carriers (Chilexpress, Starken, Moova, 99 Minutos, Shippify, Recibelo.cl) for rate comparison, label generation, tracking, and automated notifications. The platform additionally offers same-day delivery in Santiago, warehouse storage and pick-and-pack fulfillment, reverse logistics, multi-origin shipping, and basic and additional shipment insurance, accessible through native plugins for major ecommerce platforms or a public REST API.
Is Shipit a public or private company?
Shipit is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Shipit founded?
Shipit was founded in 2015. It employs 11 to 50 people.
Where is Shipit based?
Shipit is headquartered in Santiago, Chile, in the Latin America region.
How does Shipit make money?
Five revenue lines are on record. Transaction/Take Rate on GMV is the primary driver. The others are monthly Subscription Fee (Valor Base Mensual), additional Insurance Premium, COD (Cash on Delivery) Surcharge via Starken and warehouse & Fulfillment Services.
Who are Shipit's main competitors?
Direct peers on record are Shippit (Australia), Skydropx, Envia.com, Sendcloud and Veho. Broad incumbents are ShipStation, EasyPost, PaquetExpress, MercadoLibre Envíos and Chilexpress.
Does Shipit have an API?
Yes. Shipit offers a public REST API that enables developers to connect external systems to automate shipping logistics. The API covers the following endpoint groups: Sales (create, edit, and query orders), Shipments (create single or bulk shipments, create shipments with warehouse pickup, query by reference or ID, retrieve shipment history and latest status updates), Tracking (query tracking status by tracking number), Pricing (query shipping prices by dimensions and destination), Couriers (list courier/carrier companies, retrieve by ID, list branches), Address Book (retrieve origin/destination addresses and return addresses), Integrations (query integration configuration), Inventory (query SKU by ID or name, query multiple SKUs, query warehouses — for fulfillment clients only), Coverage (list supported origins and destinations), Webhooks (configure with encryption via SHA1 and authentication via Basic/Bearer/Token headers), Downloads (query label, xlsx, image, docx, orders, manifest, and PDF downloads by status), Search (advanced shipment/sales search), and Support Tickets (query ticket history). Authentication uses X-Shipit-Email and X-Shipit-Access-Token headers. Third-party plugins have been developed in PHP (Laravel, Cake), Python, Ruby (officially maintained), and Elixir. Developer documentation is at developers.shipit.cl/docs.