HCA Hospice Care
HCA Hospice Care is Singapore's largest home hospice provider, founded in 1989, delivering free palliative care — including home hospice, day hospice, Star PALS paediatric care, psychosocial services, and grief support — to terminally ill patients and their families.
- Company typePrivate
- Founded1989
- HeadquartersSingapore, Singapore
- Headcount101–250
- GTM typeB2C
- OfferingServices
What HCA Hospice Care does
HCA Hospice Care is a Singapore-registered charity (UEN: 202114297R) founded on 4 December 1989 by Dr Cynthia Goh, Dr Anne Merriman, and a group of volunteers. Originally known as the Hospice Care Association, the organisation is Singapore's largest home hospice care provider, having served more than 70,000 patients cumulatively across its 35+ year history. Its core service portfolio comprises home hospice, day hospice (Oasis@Woodlands, Oasis@Outram), Star PALS paediatric palliative care, Compassionate Discharge, psychosocial services, grief support, caregiver training, and medical equipment loans. All services are delivered free of charge to patients regardless of age, religion, ethnicity, nationality, or financial status.
HCA's operating model is built on a multidisciplinary clinical team — including a medical director, senior resident physicians, nurses, medical social workers, Singapore's only dedicated clinical psychologist in home palliative care, a spiritual care counsellor, and trained volunteers — supported by an integrated network of satellite centres and day hospice facilities. Technology usage is light: clinical teams rely on commodity messaging applications (WhatsApp, TigerText) for remote consultation and home monitoring devices that transmit patient vital signs. The organisation maintains an active research programme focused on medication management, advance care planning, grief, dignity, and legacy leaving in palliative care, though no AI/ML capabilities are evidenced.
The business model is a charity/donation model: HCA is funded primarily through individual and corporate donations, community fundraising events, and government/healthcare institution support, with all services provided at no charge to patients. Distribution is direct-to-patient via home visits (approximately 37,000 annually as of 2019), day hospice centres, and a Compassionate Discharge service that coordinates with hospitals such as Singapore General Hospital, KK Women's and Children's Hospital, and Seng Kang Community Hospital. The go-to-market approach is community-led, relying on hospital referrals, an extensive volunteer network contributing over 27,000 hours in 2024, corporate partnerships (most notably PSA Singapore's 10-year Health@Home programme), and sustained media presence.
HCA Hospice Care firmographics
Firmographics- Name
- HCA Hospice Care
- Legal name
- HCA Hospice Limited
- Website
- https://hca.org.sg
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- HCA Hospice Care is Singapore's largest home hospice provider, founded in 1989, delivering free palliative care — including home hospice, day hospice, Star PALS paediatric care, psychosocial services, and grief support — to terminally ill patients and their families.
- Ownership category
- akta.pro rank
HCA Hospice Care industry classification
Industry- Product category
- Hospice and Palliative Care
- NAICS
- Home Health Care Services (62161)
- SIC
- Services-Home Health Care Services (8082)
- akta.pro primary industry
- Home Hospice (Routine Home Care) (HLADAHAA)
- akta.pro secondary industries
- Pediatric Hospice & Palliative Care (HLADAHAI), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), Home Hospice Agencies (HLAFAEAC)
Keywords
Where HCA Hospice Care is headquartered
LocationHeadquarters
- HQ city
- Singapore
- HQ country
- Singapore
- HQ region
- Asia
Offices7 records
Markets served
HCA Hospice Care business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Others
Revenue model
- Donations and Fundraising: HCA is a charity funded primarily through donations from individuals, corporations, and fundraising events. All services are provided at no charge to patients.
- Government Support: Government subsidies and support through partnerships with healthcare institutions and alignment with national palliative care strategies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Others | All services provided at no charge |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels9 records
HCA Hospice Care product offering
Product offeringCore offering
HCA Hospice Care provides home-based and center-based hospice and palliative care services in Singapore, including home hospice, day hospice, Star PALS pediatric palliative care, compassionate discharge, psychosocial services, grief support, and caregiver training. The organization delivers medical, nursing, psychological, spiritual, and volunteer-led support directly to terminally ill patients and their families, with all services provided at no charge.
Product overview
HCA Hospice Care operates as Singapore's largest home hospice care provider offering a comprehensive suite of palliative care services. The core portfolio includes Home Hospice (in-home medical and personal care), Day Hospice (center-based activities and nursing care), Star PALS (paediatric palliative care), and Compassionate Discharge services. Supporting services include Psychosocial Services (psychological counselling, art therapy, spiritual care), Grief Support (bereavement care), and Caregivers Training. Volunteer programmes such as Vigil Angels and Medi Minders extend the care team. All services are provided at no charge to patients.
Differentiator
Problem solved
Functional benefit
Brands
- Star PALS: Paediatric Advanced Life Support programme providing home palliative care for children with life-limiting conditions
- Oasis@Woodlands
- Oasis@Outram
- Vigil Angels
- Medi Minders
Products and services
- Home Hospice
Quantifiable outcome
- Over 70,000 patients served since 1989
- +3 more outcomes
Companies that use HCA Hospice Care
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles3 records
HCA Hospice Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
HCA Hospice Care partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- SingHealthcoreHCA Medical Director Dr Chong Poh Heng shared about HCA's partnership with SingHealth and being the first hospice in Singapore to offer weekend Compassionate Discharge services.
- KK Women's and Children's HospitalcoreHCA contributes to a two-year graduate diploma to train healthcare professionals in specialised paediatric palliative care as part of Seng Kang Community Hospital and KKH's enhanced efforts to support children with complex medical needs. HCA has long supported KKH through Star PALS, having cared for hundreds of children since 2012.
- NCSS Volunteer Management Capability Development (VMCD)minorHCA's Volunteer Management & Experience team participated in a volunteer role redesign pilot under the NCSS VMCD consultancy project.
- Singapore Chinese Orchestra (SCO)minorHCA collaborated with SCO to bring an afternoon of music and fun to Day Hospice patients and their loved ones.
- PSA SingaporecoreFor over 10 years, PSA Singapore has been a committed partner driving collective impact for HCA patients. Since the launch of PSA's Health@Home (H@H) initiative in 2015, over 1,250 employees have selflessly volunteered 5,350 hours, offering befriendment, day hospice support, and activities. Over the years, PSA has contributed over S$337,000 through donations and fundraising events, with employees regularly volunteering and involving partners within the maritime industry.
- St Theresa's HomeminorInpatient respite care collaboration where Eve, a Star PALS patient, stayed at St Theresa's Home for close to a month to provide respite for her mother.
- National Council of Social Service (NCSS)coreHCA is a member of NCSS, Singapore's coordinating body for social service agencies.
- Singapore Hospice CouncilminorHCA participates in Singapore Hospice Council initiatives including the Live Well. Leave Well. May podcast series.
Scale indicators11 records
Recent moves7 records
Expansion highlights5 records
HCA Hospice Care competitors and assessment
Company assessmentBroad incumbents
- VITAS Healthcare: Largest hospice provider in the United States offering home hospice, inpatient, and palliative care. Comparable core hospice service model but at vastly greater commercial scale.
- Tzu Chi Singapore (TIMA): Large Singapore branch of Buddhist Tzu Chi Foundation providing home hospice, medical, and social services. Comparable as a donation-funded charity providing free palliative care.
- Bright Vision Hospital: Singapore community hospital offering sub-acute, rehabilitation, and palliative care. Overlaps with HCA in palliative care delivery but operates a broader inpatient portfolio.
- Amedisys: US-listed home health and hospice operator with significant hospice segment. Comparable home-based palliative care delivery, but operates a for-profit, scaled, multi-state model.
Direct peers
- Metta Hospice Care: Singapore charity providing home hospice and palliative care services to terminally ill patients. Comparable in funding model (donations), patient population, and Singapore-only scope.
- Assisi Hospice: Singapore-based charitable hospice offering home palliative care, inpatient hospice, and day care services. Most directly comparable to HCA in mission, Singapore-only operating scope, and free-of-charge service model.
- Agape Methodist Hospice: Singapore community hospice providing home palliative care, day hospice, and caregiver support. Closely comparable as a Singapore-focused charity hospice with multidisciplinary clinical teams.
- Dover Park Hospice: Singapore-based hospice providing inpatient and home palliative care for adults with life-limiting illnesses. Directly comparable service mix and Singapore charity structure.
Others
- KK Women's and Children's Hospital: Singapore public hospital and key HCA partner for pediatric palliative care (Star PALS). Comparable as a pediatric care provider and referral source rather than a direct competitor.
- Singapore Hospice Council: Industry association coordinating hospice providers in Singapore. Comparable as the governing body that shapes hospice policy, standards, and funding environment in which HCA operates.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
HCA Hospice Care social profiles
Digital presenceHCA Hospice Care compliance and trust
Trust signalCompliance1 record
HCA Hospice Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
HCA Hospice Care leadership team
Management profileNumber of profiles
Profiles7 records
HCA Hospice Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HCA Hospice Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HCA Hospice Care
What does HCA Hospice Care do?
HCA Hospice Care provides home-based and center-based hospice and palliative care services in Singapore, including home hospice, day hospice, Star PALS pediatric palliative care, compassionate discharge, psychosocial services, grief support, and caregiver training. The organization delivers medical, nursing, psychological, spiritual, and volunteer-led support directly to terminally ill patients and their families, with all services provided at no charge.
Is HCA Hospice Care a public or private company?
HCA Hospice Care is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was HCA Hospice Care founded?
HCA Hospice Care was founded in 1989. It employs 101 to 250 people.
Where is HCA Hospice Care based?
HCA Hospice Care is headquartered in Singapore, Singapore, in the Asia region.
How does HCA Hospice Care make money?
Two revenue lines are on record. Donations and Fundraising is the primary driver. The others are government Support.
Who are HCA Hospice Care's main competitors?
Broad incumbents on record are VITAS Healthcare, Tzu Chi Singapore (TIMA), Bright Vision Hospital and Amedisys. Direct peers are Metta Hospice Care, Assisi Hospice, Agape Methodist Hospice and Dover Park Hospice. Others are KK Women's and Children's Hospital and Singapore Hospice Council.
Does HCA Hospice Care have an API?
No public API is recorded for HCA Hospice Care.
What industry is HCA Hospice Care in?
HCA Hospice Care's product category is Hospice and Palliative Care. Its primary akta.pro industry code is HLADAHAA, Home Hospice (Routine Home Care), with a secondary code of HLADAHAI, Pediatric Hospice & Palliative Care. Its NAICS code is 62161 and its SIC code is 8082.