HCA Hospice Care

What HCA Hospice Care does

HCA Hospice Care is a Singapore-registered charity (UEN: 202114297R) founded on 4 December 1989 by Dr Cynthia Goh, Dr Anne Merriman, and a group of volunteers. Originally known as the Hospice Care Association, the organisation is Singapore's largest home hospice care provider, having served more than 70,000 patients cumulatively across its 35+ year history. Its core service portfolio comprises home hospice, day hospice (Oasis@Woodlands, Oasis@Outram), Star PALS paediatric palliative care, Compassionate Discharge, psychosocial services, grief support, caregiver training, and medical equipment loans. All services are delivered free of charge to patients regardless of age, religion, ethnicity, nationality, or financial status.

HCA's operating model is built on a multidisciplinary clinical team — including a medical director, senior resident physicians, nurses, medical social workers, Singapore's only dedicated clinical psychologist in home palliative care, a spiritual care counsellor, and trained volunteers — supported by an integrated network of satellite centres and day hospice facilities. Technology usage is light: clinical teams rely on commodity messaging applications (WhatsApp, TigerText) for remote consultation and home monitoring devices that transmit patient vital signs. The organisation maintains an active research programme focused on medication management, advance care planning, grief, dignity, and legacy leaving in palliative care, though no AI/ML capabilities are evidenced.

The business model is a charity/donation model: HCA is funded primarily through individual and corporate donations, community fundraising events, and government/healthcare institution support, with all services provided at no charge to patients. Distribution is direct-to-patient via home visits (approximately 37,000 annually as of 2019), day hospice centres, and a Compassionate Discharge service that coordinates with hospitals such as Singapore General Hospital, KK Women's and Children's Hospital, and Seng Kang Community Hospital. The go-to-market approach is community-led, relying on hospital referrals, an extensive volunteer network contributing over 27,000 hours in 2024, corporate partnerships (most notably PSA Singapore's 10-year Health@Home programme), and sustained media presence.

Name

HCA Hospice Care

Legal name

HCA Hospice Limited

Website

https://hca.org.sg

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

101–250 employees

Short description

HCA Hospice Care is Singapore's largest home hospice provider, founded in 1989, delivering free palliative care — including home hospice, day hospice, Star PALS paediatric care, psychosocial services, and grief support — to terminally ill patients and their families.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care

NAICS

Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Home Hospice (Routine Home Care) (HLADAHAA)

akta.pro secondary industries

Pediatric Hospice & Palliative Care (HLADAHAI), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), Home Hospice Agencies (HLAFAEAC)

Keywords

• Home hospice care
• Palliative care services
• Pediatric palliative care
• Bereavement support
• Psychosocial care

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Fundraising: HCA is a charity funded primarily through donations from individuals, corporations, and fundraising events. All services are provided at no charge to patients.
2. Government Support: Government subsidies and support through partnerships with healthcare institutions and alignment with national palliative care strategies.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

HCA Hospice Care provides home-based and center-based hospice and palliative care services in Singapore, including home hospice, day hospice, Star PALS pediatric palliative care, compassionate discharge, psychosocial services, grief support, and caregiver training. The organization delivers medical, nursing, psychological, spiritual, and volunteer-led support directly to terminally ill patients and their families, with all services provided at no charge.

Product overview

HCA Hospice Care operates as Singapore's largest home hospice care provider offering a comprehensive suite of palliative care services. The core portfolio includes Home Hospice (in-home medical and personal care), Day Hospice (center-based activities and nursing care), Star PALS (paediatric palliative care), and Compassionate Discharge services. Supporting services include Psychosocial Services (psychological counselling, art therapy, spiritual care), Grief Support (bereavement care), and Caregivers Training. Volunteer programmes such as Vigil Angels and Medi Minders extend the care team. All services are provided at no charge to patients.

Differentiator

Problem solved

Functional benefit

Brands

• Star PALS: Paediatric Advanced Life Support programme providing home palliative care for children with life-limiting conditions
• Oasis@Woodlands
• Oasis@Outram
• Vigil Angels
• Medi Minders

Products and services

• Home Hospice

Quantifiable outcome

• Over 70,000 patients served since 1989
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• SingHealthcoreStrategic or Co-development Partner · 1 January 2025HCA Medical Director Dr Chong Poh Heng shared about HCA's partnership with SingHealth and being the first hospice in Singapore to offer weekend Compassionate Discharge services.
• KK Women's and Children's HospitalcoreStrategic or Co-development Partner · 1 January 2025HCA contributes to a two-year graduate diploma to train healthcare professionals in specialised paediatric palliative care as part of Seng Kang Community Hospital and KKH's enhanced efforts to support children with complex medical needs. HCA has long supported KKH through Star PALS, having cared for hundreds of children since 2012.
• NCSS Volunteer Management Capability Development (VMCD)minorGTM or Marketing Partner · 1 January 2025HCA's Volunteer Management & Experience team participated in a volunteer role redesign pilot under the NCSS VMCD consultancy project.
• Singapore Chinese Orchestra (SCO)minorGTM or Marketing Partner · 1 January 2022HCA collaborated with SCO to bring an afternoon of music and fun to Day Hospice patients and their loved ones.
• PSA SingaporecoreStrategic or Co-development Partner · 1 January 2015For over 10 years, PSA Singapore has been a committed partner driving collective impact for HCA patients. Since the launch of PSA's Health@Home (H@H) initiative in 2015, over 1,250 employees have selflessly volunteered 5,350 hours, offering befriendment, day hospice support, and activities. Over the years, PSA has contributed over S$337,000 through donations and fundraising events, with employees regularly volunteering and involving partners within the maritime industry.
• St Theresa's HomeminorStrategic or Co-development PartnerInpatient respite care collaboration where Eve, a Star PALS patient, stayed at St Theresa's Home for close to a month to provide respite for her mother.
• National Council of Social Service (NCSS)coreOthersHCA is a member of NCSS, Singapore's coordinating body for social service agencies.
• Singapore Hospice CouncilminorOthersHCA participates in Singapore Hospice Council initiatives including the Live Well. Leave Well. May podcast series.

Scale indicators11 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• VITAS Healthcare: Largest hospice provider in the United States offering home hospice, inpatient, and palliative care. Comparable core hospice service model but at vastly greater commercial scale.
• Tzu Chi Singapore (TIMA): Large Singapore branch of Buddhist Tzu Chi Foundation providing home hospice, medical, and social services. Comparable as a donation-funded charity providing free palliative care.
• Bright Vision Hospital: Singapore community hospital offering sub-acute, rehabilitation, and palliative care. Overlaps with HCA in palliative care delivery but operates a broader inpatient portfolio.
• Amedisys: US-listed home health and hospice operator with significant hospice segment. Comparable home-based palliative care delivery, but operates a for-profit, scaled, multi-state model.

Direct peers

• Metta Hospice Care: Singapore charity providing home hospice and palliative care services to terminally ill patients. Comparable in funding model (donations), patient population, and Singapore-only scope.
• Assisi Hospice: Singapore-based charitable hospice offering home palliative care, inpatient hospice, and day care services. Most directly comparable to HCA in mission, Singapore-only operating scope, and free-of-charge service model.
• Agape Methodist Hospice: Singapore community hospice providing home palliative care, day hospice, and caregiver support. Closely comparable as a Singapore-focused charity hospice with multidisciplinary clinical teams.
• Dover Park Hospice: Singapore-based hospice providing inpatient and home palliative care for adults with life-limiting illnesses. Directly comparable service mix and Singapore charity structure.

Others

• KK Women's and Children's Hospital: Singapore public hospital and key HCA partner for pediatric palliative care (Star PALS). Comparable as a pediatric care provider and referral source rather than a direct competitor.
• Singapore Hospice Council: Industry association coordinating hospice providers in Singapore. Comparable as the governing body that shapes hospice policy, standards, and funding environment in which HCA operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/c/HCAHospiceL
• Facebookfacebook.com/hcahospice
• LinkedInlinkedin.com/company/hcahospice
• Instagraminstagram.com/hcahospice

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HCA Hospice Care