St. Charles Parish

What St. Charles Parish does

St. Charles Parish is a political subdivision of the State of Louisiana, governed by an elected Parish President and Parish Council, that delivers essential municipal services to approximately 52,000 residents of the parish as well as local businesses. Its service portfolio spans water and sewer utilities (SCP Water), drainage and flood-management infrastructure, residential garbage collection, road maintenance, street lighting, mosquito control, animal control and sheltering, parks and recreation, hurricane and emergency preparedness, permitting, and economic and workforce development (SCP Works). The parish seat is in Hahnville, with operations in Luling and New Sarpy.

The parish operates on a utility- and tax-funded revenue model. Recurring water and sewer billing is processed through Muni-Link with Paystar-powered online and phone payments and autopay; garbage collection is delivered by the contractor River Birch Renewable Energy and billed on the same monthly water statement; and a 5.94-mill property tax funds road maintenance across 213 miles of parish roadways. One-time fees include $80 pet adoption charges at the animal shelter and procurement-related transaction fees via the Central Bidding e-procurement platform. Citizen-facing technology layers include the SCP Report It mobile application (Geocortex), SCP-TV government broadcast (Cablecast on Cox Channel 6 and AT&T U-Verse 99), Everbridge-powered SCP Alerts, and the Granicus-hosted parish website — providing redundant digital access points for service requests, bill payment, and emergency information.

The parish maintains a substantial asset base: nearly 200 Public Works employees managing 14,161 catch basins, 349 miles of ditches and canals, 140 pumps, and 55 pump stations, reflecting a low-elevation coastal vulnerability that makes hurricane preparedness and drainage operations central to operations. Recent initiatives include the transition to fully electronic procurement by June 2026, the America250 community program, the annual Trash Bash cleanup, and continued investment in digital citizen services. The entity is not a private company and has no parent company, funding rounds, or equity structure; it is accountable to residents through democratic processes under Louisiana state law.

Name

St. Charles Parish

Legal name

St. Charles Parish, Louisiana

Website

https://stcharlesparish.gov

Company type

Private

Founded year

1807

Operating status

Operating

Headcount range

101–250 employees

Short description

St. Charles Parish is a Louisiana local government entity delivering municipal services — water/sewer utilities, drainage, garbage collection, road maintenance, animal control, and emergency preparedness — to approximately 52,000 residents and businesses through parish offices, a mobile app, and broadcast channels.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

Keywords

• Municipal water utilities
• Drainage infrastructure services
• Emergency preparedness programs
• Public works maintenance
• Animal shelter services

Headquarters

HQ city

Hahnville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Supply Chain

Revenue model

1. Property Taxes: 5.94-mill property tax dedicated to road maintenance program funding
2. Water and Sewerage Utilities: Monthly water billing through Muni-Link for water service, sewerage, and drainage services to homes and businesses
3. Garbage Collection Fees: Twice-per-week garbage pickup billed monthly via water bills, provided by contractor River Birch Renewable Energy
4. Animal Shelter Adoption Fees: $80 fee for dog adoption and $80 for cat adoption, including vaccines, rabies vaccination, deworming, spaying/neutering, flea/tick control, and microchipping
5. Procurement and Bidding: Electronic procurement system via Central Bidding for vendor registration and bid submissions for materials, supplies, labor, public works projects, and professional services

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

St. Charles Parish is a local government entity providing municipal services to approximately 52,000 residents, including water utility supply and billing (SCP Water), sewerage and drainage infrastructure, residential garbage collection, road maintenance, street lighting, mosquito control, animal shelter and pet adoption, parks and recreation, hurricane and emergency preparedness, economic and workforce development (SCP Works), and permitting/licensing. These services are delivered through a digital platform comprising the parish website, SCP Report It mobile app, SCP-TV broadcast, and SCP Alerts emergency notifications.

Product overview

St. Charles Parish Government provides essential municipal services to residents through a unified public service platform. The parish operates water utilities (SCP Water), garbage collection, animal shelter/adoption services, road maintenance, street lighting, mosquito control, and emergency preparedness programs. Technology-enabled citizen services include SCP Report It for issue reporting, SCP Alerts for emergency notifications, SCP-TV for government broadcasts, and an online procurement system. Services are delivered through the stcharlesparish.gov website, with specialized departments handling waterworks, public works, animal control, emergency preparedness, and parks & recreation. The parish transitioned to electronic procurement in 2026 and utilizes various third-party platforms for billing (Muni-Link, Paystar), emergency alerts (Everbridge), and television streaming (Cablecast).

Differentiator

Problem solved

Functional benefit

Products and services

• SCP Water (Municipal Water Utility)

Quantifiable outcome

• Serves nearly 200 Public Works employees maintaining 14,161 catch basins, 349 miles of ditches/canals, 140 pumps, and 55 pump stations
• +2 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and supporting.

• Mosquito Control Services LLCcoreStrategic or Co-development PartnerContracted vendor for mosquito control services in St. Charles Parish. Uses customer reports and calls to direct abatement efforts. Contact via parish reporting system.
• River Birch Renewable EnergycoreChannel Partner/ Reseller/ DistributorContracted provider of fully automated and semi-automated residential refuse collection using 96-gallon wheeled containers. Also provides bulky waste (boom truck) service bi-weekly. Manages 96-gallon cart property and replacements. Phone: 985-649-1180.
• PaystarsupportingTechnology or IntegrationPayment processing service for online and phone water bill payments. Convenience fee charged for online and telephone payments.
• Muni-LinksupportingTechnology or IntegrationBilling system provider for water utility billing, integrated with automatic bank drafting options and water bill payment processing.
• Central Bidding (Central Auction House)supportingTechnology or IntegrationElectronic procurement platform for vendor registration and bid submissions. Beginning June 1, 2026, all bid submissions accepted only via Central Bidding. Accessible at www.centralauctionhouse.com.
• EverbridgesupportingTechnology or IntegrationEmergency alert system provider for SCP Alerts. Powers email, phone, and text emergency notifications. Access at member.everbridge.net/565290710597667.
• American Red CrosssupportingStrategic or Co-development PartnerPartner for hurricane preparedness and emergency shelter services. Referenced in hurricane preparedness guidelines.
• National Weather ServicesupportingStrategic or Co-development PartnerFederal weather service providing hurricane and severe weather information for parish emergency preparedness.
• GranicussupportingTechnology or IntegrationWebsite design vendor providing the St. Charles Parish government website platform. Connecting People and Government.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Jefferson Parish, Louisiana: Adjacent Louisiana parish government providing comparable municipal services including drainage, water/sewer, public works, and emergency management to a larger coastal population. Most structurally similar peer given shared regulatory framework, geography, and service mix.
• Ascension Parish, Louisiana: Nearby Louisiana parish government delivering the same portfolio of water, sewer, drainage, garbage, and roads services to a growing residential and industrial base.
• St. Tammany Parish, Louisiana: Large Louisiana parish government north of New Orleans operating analogous utilities, roads, drainage, and emergency management programs with a substantially larger resident base.
• Lafourche Parish, Louisiana: Adjacent coastal Louisiana parish providing the same combination of public works, drainage, solid waste, and emergency preparedness services under the same state parish system.
• Plaquemines Parish, Louisiana: Louisiana coastal parish operating comparable hurricane preparedness, drainage, and public works functions for a smaller population under similar state oversight and revenue constraints.
• Calcasieu Parish, Louisiana: Southwest Louisiana parish government delivering a comparable suite of parish-level services including water, sewer, roads, and emergency management with similar governance structure.
• Terrebonne Parish, Louisiana: South Louisiana coastal parish with comparable hurricane vulnerability, extensive drainage infrastructure, and parish-managed water/sewer utility operations.
• St. John the Baptist Parish, Louisiana: Neighboring River Parishes parish government with similar low-elevation coastal exposure, drainage and water utility operations, and millage-funded public works model.

Broad incumbents

• East Baton Rouge Parish, Louisiana: Larger consolidated parish/city government in Louisiana providing a much broader portfolio of municipal services. Comparable governance structure but operates at materially greater scale and scope.
• City of New Orleans, Louisiana: Major Louisiana municipal government with overlapping drainage, water/sewer (via S&WB), and emergency preparedness functions. A broader incumbent serving a larger, denser population with a wider service mandate.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/stcharlesgov
• YouTubeyoutube.com/channel/UCx8V26EfjQtxPIxbLNdGEQQ
• Facebookfacebook.com/stcharlesgov
• LinkedInlinkedin.com/company/stcharlesgov
• Instagraminstagram.com/stcharlesgov

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St. Charles Parish