What Usen Working does

USEN WORKING Co., Ltd. (株式会社 USEN WORKING) is a Tokyo-headquartered human resources services subsidiary of the diversified Japanese conglomerate USEN&U-NEXT GROUP. The current legal entity was formally established on September 1, 2024 through an organizational restructuring and trade name change within the parent group, consolidating staffing activities that trace back to a predecessor funded by Usen-Next Holdings in October 2019. The company targets Japan's acute labor-market dislocations—declining birthrate, population aging, and persistent healthcare-staffing shortages—by operating four specialized recruitment service lines rather than a single unified platform: Ucare, a spot/single-shift mobile application for nursing care and medical facilities; STAY WORKER, a recruitment and retention support service focused on foreign talent under Japan's Specified Skilled Worker (特定技能) visa program; Ucareer, an industry- and occupation-specialized career-change agent; and an Indeed-integrated recruitment support service. Reported Ucare repeat-customer ratio is 95%, with no revenue, headcount, or unit-economics figures disclosed.

The technology stack is built around mobile applications for job seekers and web portals for employer clients, with no proprietary AI/ML components, data flywheel, or third-party model dependencies disclosed. The matching and placement workflows appear to be conventional staffing operations—profile/credential capture, job-posting distribution, recruiter-mediated match, and placement fee settlement—layered on top of consumer app interfaces. Go-to-market is sales-led B2B: direct sales to healthcare/elderly care facilities and to companies hiring foreign workers, supplemented by the Indeed channel partnership, conference/seminar participation on the Specified Skilled Worker program, and earned media (YouTube 外国人採用チャンネル, 社長名鑑, 高齢者住宅新聞). Customer segments are predominantly enterprise healthcare and elderly-care facilities, food service/hospitality employers hiring foreign workers, and general companies using the Indeed recruitment support offering; job seekers and career changers form a secondary, horizontal segment.

Revenue is generated through placement commissions on successful temporary (Ucare) and permanent (STAY WORKER, Ucareer) job matches, classified as transaction fees, plus professional-services fees for Indeed recruitment campaign support. Pricing is quote-based, B2B, and not publicly disclosed. The company is privately held as a subsidiary of USEN&U-NEXT GROUP, has announced a Tokyo head office relocation for June 15, 2026, and shows no independent fundraising, no M&A history, no patents or trademarks, and no regulatory or compliance certifications beyond a customer-harassment policy adopted in March 2025.

Name

Usen Working

Legal name

USEN WORKING Co.,Ltd. (株式会社 USEN WORKING)

Website

https://usen-working.co.jp

Company type

Private

Founded year

2024

Operating status

Operating

Short description

USEN WORKING is a Tokyo-based staffing subsidiary of USEN&U-NEXT GROUP that operates Ucare (healthcare spot staffing), STAY WORKER (foreign-worker placement and retention), Ucareer (career-change agent), and Indeed-integrated recruitment support for Japanese employers.

Ownership category

akta.pro rank

Product category

Healthcare Staffing Services

NAICS

Temporary Help Services (561320), Employment Placement Agencies (561311), Employment Services (5613)

SIC

Services-Employment Agencies (7361), Services-Help Supply Services (7363)

akta.pro primary industry

Clerical & Customer Support Temp Staffing (BPACACAC)

akta.pro secondary industry

Paid Placement & Au Pair/Working Holiday Placement Programs (EDAIAFAD)

Keywords

• Healthcare staffing services
• Foreign worker recruitment
• Temporary nursing staffing
• Job matching platform
• Recruitment support services

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Others

Revenue model

1. Job Placement/Staffing Services: Placement fees from matching job seekers with employers in healthcare and foreign worker sectors. Revenue generated through successful placement commissions for both temporary staffing (Ucare) and permanent placement (STAY WORKER, Ucareer) services.
2. Recruitment Support Services: Supporting companies with Indeed-based recruitment campaigns and job posting optimization services

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Usen Working provides healthcare and nursing care staffing services in Japan through a spot-work mobile application (Ucare) that matches healthcare facilities with temporary workers, alongside specialized recruitment services for foreign workers (STAY WORKER), Indeed-based job posting support, and an industry-specific career change agent (Ucareer). Revenue is primarily earned through placement and transaction fees on successful matches between employers and job seekers.

Product overview

Usen Working is a human resources services company under USEN&U-NEXT GROUP that operates a portfolio of specialized staffing and recruitment solutions. The company offers four distinct services: Ucare (a spot-work app for nursing care and medical facilities), STAY WORKER (foreign worker specialized staffing and retention support), Indeed integration (job search engine-based recruitment support), and Ucareer (industry-specific career change agent services). Rather than a unified software platform, the offering consists of separate service brands addressing different workforce needs in the Japanese labor market.

Differentiator

Problem solved

Functional benefit

Brands

• Ucare: Spot and part-time job app for care and medical industry
• STAY WORKER
• Indeed
• Ucareer

Products and services

• Ucare A spot/single-shift work mobile app for the nursing care and medical industries, enabling short-term job matching between healthcare facilities (nursing homes, hospitals, elderly care operators) and workers seeking temporary shifts. Targeted at facilities needing flexible part-time staffing in Japan's healthcare labor market.
• STAY WORKER A staffing and retention support service specialized for foreign workers, helping Japanese companies recruit and retain international talent under the specified skilled worker visa program. Targeted at employers in food service, hospitality, and other labor-intensive sectors.
• Indeed Recruitment Support A recruitment support service using the Indeed job search engine, helping companies run job posting campaigns and optimize recruitment through the Indeed platform. Targeted at general employers seeking broad reach recruitment advertising support.
• Ucareer An industry- and occupation-specific career change agent service, connecting job seekers with relevant opportunities in specialized sectors. Targeted at individual professionals seeking career transitions into industry- or occupation-specific roles.

Quantifiable outcome

• 95% repeat customer ratio achieved by Ucare service

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• USEN&U-NEXT GROUPcoreStrategic or Co-development PartnerParent company group providing corporate infrastructure, brand backing, and strategic direction. Usen Working operates as part of this established Japanese ICT and content services conglomerate.

Scale indicators1 record

Recent moves9 records

Expansion highlights6 records

Direct peers

• Will Group: Japanese staffing company with significant exposure to foreign worker placement and care/nursing sectors, comparable to Usen Working's STAY WORKER and Ucare offerings.
• SMS Co., Ltd. Japanese healthcare-focused HR company providing medical and care worker staffing, recruitment, and career services. Closely comparable as a healthcare-niche staffing specialist in the Japanese market.
• Medipower Holdings: Japanese medical staffing specialist placing nurses, pharmacists, and other healthcare professionals. Direct peer in healthcare-focused temporary and permanent placement services.
• Tsukui Holdings: Japanese care sector staffing and facility operator providing human resources services to nursing homes and elderly care facilities, directly overlapping with Usen Working's Ucare service.

Broad incumbents

• DIP Corporation: Japanese HR services company operating job platforms (Baitoru) and temporary staffing. Comparable in temporary staffing model and Indeed-adjacent recruitment advertising.
• Persol Holdings: Large Japanese staffing and HR services group with healthcare and care worker placement operations, competing for the same enterprise customers as Usen Working's Ucare.
• Pasona Group: Major Japanese HR services group providing temporary staffing, placement, and outsourcing across multiple sectors including healthcare and care, directly competing for the same employer customers as Usen Working.
• Recruit Holdings: Japan's largest HR services conglomerate and parent of Indeed, which Usen Working partners with. Overlaps across temporary staffing, permanent placement, and recruitment advertising, but operates at vastly greater scale and broader scope.
• Mynavi Corporation: Major Japanese recruitment and staffing firm with healthcare and foreign worker programs. Comparable in placement services and career agent model (Ucareer).

Emerging players

• Apprentice Inc. Japanese HR tech and staffing company with a focus on specific skilled worker (特定技能) foreign worker programs, directly comparable to Usen Working's STAY WORKER service.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Usen Working