Sernutec

What Sernutec does

Sernutec Servicios y Nuevas Tecnologías S.L. is a Spain-based, privately held software vendor founded in 2000/2001 and headquartered in Moncada (Valencia), focused exclusively on Spanish local public administration. Its customer base comprises ayuntamientos (town halls), diputaciones (provincial councils) and supramunicipal entities (mancomunidades and associations), which it states are present across all of Spain's autonomous communities. The company employs between 1 and 10 people and sells customized digital tools rather than generic enterprise software.

Its product portfolio consists of ten departmental applications covering the core functional areas of municipal economic development: HELIOS (CSR and sustainability management), Agencias de Colocación (employment placement agency management), Apoyo al Emprendimiento (entrepreneurship support), Fomento del Comercio Urbano (urban commerce promotion), Mercados Municipales (municipal market management), Comercio Electrónico / Market Virtual (e-commerce and virtual market), Promoción de Áreas Industriales (industrial area promotion), OMICS (consumer information offices), Colaboración Multinivel (multi-level administrative collaboration), and eParticipa (citizen participation). Data is hosted on Microsoft Azure, and the platform is certified under Spain's Esquema Nacional de Seguridad (ENS).

Sernutec operates a direct enterprise sales motion into Spanish public entities, complemented by participation as an adhered Digitalizing Agent in the government's Kit Digital program, which provides subsidized digitalization vouchers to small municipalities and SMEs. Revenue is structured around recurring subscriptions for its software modules plus project-based delivery, with pricing customized per entity. The company's principal sources of differentiation are its 25 years of vertical specialization, ENS certification, and Kit Digital agent status, which together form a regulatory and domain-specific moat in the small-municipality software segment.

Name

Sernutec

Legal name

SERNUTEC, SERVICIOS Y NUEVAS TECNOLOGIAS S.L.

Website

https://sernutec.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

Sernutec is a Spain-based vertical SaaS vendor providing ten specialized software modules for local public administration, serving town halls, provincial councils and supramunicipal entities across all of Spain's autonomous communities with subscription and Kit Digital-funded contracts.

Ownership category

akta.pro rank

Product category

Public Administration Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Industry-Specific Low-Code Platforms (Vertical App Platforms) (HDAEAKAL)

akta.pro secondary industries

Process & Case Management Low-Code Platforms (HDAEAKAE), Low-Code/No-Code Application Platforms (HDAEAKAA)

Keywords

• Municipal software solutions
• Public administration software
• Local government digital tools
• Employment agency software
• Economic development platforms

Headquarters

HQ city

Moncada

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Solutions for Public Administration: Customized digital solutions and software services for local public administration entities including town halls, provincial councils, and supramunicipal organizations

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Sernutec develops and licenses customized digital software solutions for Spanish local public administration entities, including town halls (ayuntamientos), provincial councils (diputaciones), and supramunicipal entities. Its portfolio comprises ten modular departmental products covering CSR and sustainability, employment placement, entrepreneurship support, urban commerce, municipal markets, e-commerce, industrial area promotion, consumer information offices, multi-level collaboration, and citizen participation. The company also serves as an official Digitalizing Agent for Spain's Kit Digital program.

Product overview

Sernutec is a digital solutions provider for Spanish Public Administrations, offering a suite of departmental products designed for local development, employment, and economic promotion. The portfolio includes HELIOS (CSR/Sustainability), AGENCIAS DE COLOCACIÓN (job placement), APOYO AL EMPRENDIMIENTO (entrepreneurship), FOMENTO DEL COMERCIO URBANO (urban commerce), MERCADOS MUNICIPALES (municipal markets), COMERCIO ELECTRÓNICO-MARKET VIRTUAL (e-commerce), PROMOCIÓN DE ÁREAS INDUSTRIALES (industrial zones), OFICINAS DE INFORMACIÓN AL CONSUMIDOR (consumer offices), COLABORACIÓN MULTINIVEL (multi-level collaboration), and PARTICIPACIÓN CIUDADANA (citizen participation). The company also acts as a digitalizing agent for the Spanish Kit Digital program.

Differentiator

Problem solved

Functional benefit

Brands

• HELIOS RSC y Sostenibilidad: Digital solution for corporate social responsibility and sustainability management.

Products and services

• HELIOS RSC y Sostenibilidad Digital tool for corporate social responsibility (CSR/RSC) and sustainability management designed for public administrations.
• Agencias de Colocación Solution for employment placement agencies to manage job placement services and labor market integration, targeted at public employment agencies and personnel selection departments.
• Apoyo al Emprendimiento Digital platform supporting entrepreneurship and business creation initiatives within local public administration.
• Fomento del Comercio Urbano Solution for promoting and supporting urban commerce and local retail businesses, designed for municipal economic development departments.
• Mercados Municipales Management and promotion platform for municipal markets, used by town halls to operate local market infrastructure.
• Comercio Electrónico - Market Virtual E-commerce platform enabling virtual market operations for public entities to extend local commerce online.
• Promoción de Áreas Industriales Digital solution for promoting industrial zones and attracting business investment to designated areas, targeted at municipal industrial development offices.
• Oficinas de Información al Consumidor (OMICS) Consumer information office management system for handling resident inquiries and complaints, used by municipal OMICS offices.
• Colaboración Multinivel Multi-level collaboration platform for coordination between different administrative tiers such as municipalities, provincial councils, and supramunicipal entities.
• Participación Ciudadana (eParticipa) Digital citizen participation tool enabling engagement between local governments and residents, supporting participatory processes and consultations.
• Kit Digital Digitalizing Agent Service Service helping public entities and SMEs access and implement Spain's national Kit Digital program for digital modernization, leveraging Sernutec's official Digitalizing Agent status.

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

Two partnerships are on record, tiered core.

• Kit Digital ProgramcoreGTM or Marketing PartnerSernutec is an officially Adhered Digitalizing Agent (Agente Digitalizador Adherido) within Spain's Kit Digital program, a government initiative to help SMEs and public entities digitalize their operations. This partnership provides a structured pathway to reach small municipalities and public entities seeking digital transformation funding.
• Microsoft AzurecoreTechnology or IntegrationSernutec's data processing infrastructure is hosted on Microsoft Azure, which offers the most comprehensive certifications and complies with applicable data protection and information security regulations. This cloud infrastructure partnership ensures secure and compliant data handling for public administration clients.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Minsait (Indra): The IT services arm of Indra, one of Spain's largest technology groups, with a major public-sector practice covering municipalities, regional governments, and central administration — a much larger incumbent overlapping with Sernutec's territory.
• T-Systems Iberia: Deutsche Telekom's enterprise IT subsidiary operates a sizable public-sector business in Spain and Iberia, providing managed services, cloud, and digitalization for administrations at all tiers.
• SAP Public Sector: Global ERP and public-sector suite vendor whose municipal and citizen-services offerings compete for the same digitalization budgets that Sernutec targets in Spanish municipalities.
• Microsoft Dynamics 365 for Government: Microsoft's public-sector ERP and citizen-services platform is increasingly used by Spanish administrations and competes for the same digitalization dollars that flow through Kit Digital and similar programs.
• Wolters Kluwer Spain (a3 Software): Multinational compliance and management software provider whose Spanish a3 ERP/legal practice overlaps with municipal and public-entity customers served by Sernutec.

Regional players

• Dedalus: European vendor of software for healthcare and public administration, active in Southern Europe; comparable vertical specialization but broader geographic footprint than Sernutec.
• Cegid: French-based cloud business software provider with public-sector offerings in Europe; comparable as a vertical SaaS player in adjacent European markets though not directly competing in Spain.

Direct peers

• Aytos: Long-established Spanish provider of municipal management software serving ayuntamientos and diputaciones across Spain; competes head-to-head with Sernutec in the same local-government vertical.
• EsPublico: Spanish software vendor specializing in management solutions for public administrations, including economic promotion, citizen services, and municipal workflows — a close vertical and functional analog to Sernutec's portfolio.

Emerging players

• Pixelware: Spanish GovTech focused on digital transformation and citizen-services platforms for public administrations; comparable in size and vertical focus to Sernutec.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/sernutec
• Facebookfacebook.com/sernutec
• LinkedInlinkedin.com/company/sernutec-s-l

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sernutec