Link Up Services

What Link Up Services does

Link Up Services, LLC is a Utah-based support coordination services provider serving individuals with intellectual and developmental disabilities within the state's Division of Services for People with Disabilities (DSPD) system. Founded in 2015 and headquartered in West Jordan, the company operates as a privately held LLC co-owned by Sara Brozovsky and Robin Stewart, both of whom previously served as Qualified Mental Retardation Professionals (QMRPs) at DSPD. The company's documented team includes two co-owners and four support coordinators (Valerie Jacobson, Katie Willitte, Talysha Tingey, and LeeAnn Garrison), delivering case management, self-advocacy development, life-skills advancement, and community-resource navigation services to DSPD-referred clients.

The company's offering consists entirely of human-delivered support coordination services with no underlying technology platform, proprietary software, digital tooling, or AI components. Core operations revolve around direct coordinator-to-client engagement; the product is fundamentally labor-based rather than technology-mediated, and Link Up Services explicitly notes that technology is not applicable to its service model. The team's distinguishing expertise lies in long-tenured experience within Utah's state disability services apparatus rather than any differentiated technology stack or intellectual property.

The business model is government-channel-anchored: services are accessed through Utah's DSPD referral pathways rather than through commercial sales motions, marketing campaigns, or partnership-driven distribution. Pricing is not publicly disclosed, and the company operates without external institutional capital, structured go-to-market infrastructure, or strategic partnerships beyond standard community-resource referrals. Customer concentration is structurally high, with revenue tied to a single state agency channel and a single beneficiary population within a single state (Utah), and the company carries no documented certifications, awards, patents, or M&A activity.

Name

Link Up Services

Legal name

Link Up Services, LLC

Website

https://linkupservices.org

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Link Up Services, LLC is a Utah-based support coordination provider serving individuals with intellectual and developmental disabilities through the state's Division of Services for People with Disabilities. The privately held LLC employs support coordinators delivering case management and self-advocacy services.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300), Services-Miscellaneous Business Services (7380)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industries

Interagency Coordination & Case Management (VR, DD, Medicaid Waivers) (EDAKANAM), Employment & Job Readiness Support Services (BPAGAEAJ)

Keywords

• Disability support coordination
• Developmental disability services
• Case management
• Advocacy services
• Community integration support

Headquarters

HQ city

West Jordan

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations

Core offering

Link Up Services, LLC delivers support coordination services to individuals with mental retardation and related conditions receiving services from the Division of Services for People with Disabilities (DSPD) in Utah. Services include support coordination, self-advocacy development, life skills advancement, and connection to community resources for individuals with intellectual and developmental disabilities.

Product overview

Link Up Services provides support coordination services for individuals with intellectual and developmental disabilities. The company delivers services through a team of experienced support coordinators working in partnership with Utah's Division of Services for People with Disabilities. Their single core offering is support coordination services, which help individuals with mental retardation and related conditions access opportunities and direct positive life change through advocacy, case management, and connection to resources.

Differentiator

Problem solved

Functional benefit

Products and services

• Support Coordination Services

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves3 records

Expansion highlights3 records

Broad incumbents

• BrightSpring Health Services: A diversified home and community-based services platform spanning pharmacy, behavioral health, and IDD support services. Comparable as a broad incumbent because its IDD services segment overlaps with Link Up's support coordination and HCBS offerings, even though it operates a much larger, multi-vertical portfolio.
• Sevita Health: One of the largest U.S. providers of home- and community-based services for individuals with IDD and behavioral health needs (formerly The MENTOR Network). A broad incumbent because it delivers the same support coordination, day, and residential services as Link Up, but at national scale across many state Medicaid programs.
• Bayada Home Health Care: A large nonprofit home health and personal services organization serving pediatric, adult, and geriatric clients including those with disabilities. Comparable as a broad incumbent because it delivers HCBS and personal support services that overlap with Link Up's Medicaid-funded disability support work.
• Aveanna Healthcare: A national home health and medical solutions provider with significant pediatric and adult disability services. Comparable as a broad incumbent because its private duty and adult services touch the same HCBS-eligible population that Link Up serves, even though it operates at much greater scale.

Others

• Easterseals: A national nonprofit network delivering disability and related services including case management, therapy, and community supports. Comparable as an adjacent ecosystem organization in the same IDD services landscape, though it typically operates broader programs than a single-state coordination agency.
• The Arc of the United States: A national disability advocacy and services network with state and local chapters supporting individuals with IDD and their families. Relevant as an adjacent ecosystem participant that influences policy, family choice, and referral pipelines feeding into agencies like Link Up.

Direct peers

• RHA Health Services: A behavioral health and IDD services provider offering person-centered supports, case management, and community living services across multiple states. Directly comparable because RHA delivers the same waiver-funded IDD support coordination and community integration services that Link Up provides, often via similar state agency contracting arrangements.
• RISE Services: A multi-state human services organization providing residential, day, and support coordination services for individuals with intellectual and developmental disabilities. Highly comparable because RISE offers the same case management / support coordination model under state Medicaid waiver programs that Link Up delivers through Utah DSPD.
• Help at Home: A personal care and home- and community-based services provider serving individuals with intellectual and developmental disabilities and aging populations. Comparable because Help at Home operates within the same Medicaid HCBS framework, providing community-based direct support and coordination that parallels Link Up's model.

Regional players

• Utah Parent Center: Utah's federally funded Parent Training and Information center for families of children with disabilities. Comparable as a regional player in the same Utah IDD ecosystem — it does not provide direct support coordination but influences family referrals and choices among DSPD-contracted providers like Link Up.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Link Up Services