Auto Glass Now
Auto Glass Now is a Charlotte, NC-based auto glass repair and replacement service network with 225+ U.S. locations. Founded in 1994 and owned by Driven Brands, it serves individual consumers and commercial fleet operators with windshield repair, replacement, ADAS calibration, and mobile services.
- Company typePrivate
- Founded1994
- HeadquartersCharlotte, United States
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Auto Glass Now does
Auto Glass Now is a Charlotte, North Carolina-based auto glass repair and replacement service provider founded in 1994 and operating as a wholly-owned subsidiary of Driven Brands Holdings Inc. (NASDAQ: DRVN). The company runs a network of more than 225 retail locations across the United States and complements that footprint with a mobile service operation that dispatches technicians to customer homes, offices, or other locations. Its customer base is dominated by individual vehicle owners seeking windshield chip repair, crack repair, full windshield replacement, side and rear window replacement, and ADAS camera/sensor calibration, alongside a commercial fleet channel that delivers personalized, bulk-scheduled service plans to business vehicle operators.
The core service technology stack consists of standard auto glass repair equipment, ADAS calibration tools operated by trained technicians, a fleet of mobile service vans, and a digital layer that includes an online quote/scheduling tool, the autoglassnow.com website, and the Agent Claims Direct portal for insurance workflow. Differentiated service features are operational rather than technological: same-day and next-day repair availability, a Price Match Guarantee, a lifetime no-hassle warranty on replacements and repairs, and full-service insurance claim management where Auto Glass Now handles the entire claim on the customer's behalf. ADAS calibration is positioned as a domain-specialized capability tied to safety system correctness after windshield replacement.
Revenue is generated primarily through per-transaction fees for repair and replacement services, supplemented by commercial fleet contract revenue and insurance claim processing. The company accepts all major auto insurance providers, processes claims directly with carriers, and offers ZIP's Buy Now, Pay Later financing (four interest-free installments over six weeks) to lower consumer out-of-pocket friction. Go-to-market combines a sales-led model with mid-funnel website self-service (online quotes), bottom-of-funnel phone-based live agent conversion via 1-888-4-FIX-GLASS, top-of-funnel social/SEO presence, and insurance carrier referrals as a key demand channel. Pricing is quote-based and not publicly disclosed, anchored by the Price Match Guarantee.
Auto Glass Now firmographics
Firmographics- Name
- Auto Glass Now
- Legal name
- Auto Glass Now Inc.
- Website
- https://autoglassnow.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Auto Glass Now is a Charlotte, NC-based auto glass repair and replacement service network with 225+ U.S. locations. Founded in 1994 and owned by Driven Brands, it serves individual consumers and commercial fleet operators with windshield repair, replacement, ADAS calibration, and mobile services.
- Ownership category
- akta.pro rank
Auto Glass Now industry classification
Industry- Product category
- Auto Glass Repair & Replacement Services
- NAICS
- Automotive Glass Replacement Shops (811122), Automotive Body, Paint, Interior, and Glass Repair (81112)
- SIC
- Services-Automotive Repair, Services & Parking (7500)
- akta.pro primary industry
- Auto Glass Repair & Replacement (TLAKAAAH)
- akta.pro secondary industries
- Glass Repair & Replacement (Windshield/Auto Glass) (TLAKAEAF), Mobile Glass Repair/Replacement & Temporary Weatherproofing (TLAKAFAL), Mobile Auto Repair & Roadside Assistance (TLAKAAAL)
Keywords
Where Auto Glass Now is headquartered
LocationHeadquarters
- HQ city
- Charlotte
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Auto Glass Now business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Auto Glass Repair Services: Windshield repair and replacement services billed per transaction. Services include chip repair, crack repair, full windshield replacement, side window replacement, rear windshield replacement, and ADAS calibration.
- Commercial Fleet Services: Personalized auto glass service plans for commercial vehicle fleets, billed on a contract or per-service basis.
- Insurance Claims Processing: Revenue generated through processing insurance claims for covered windshield repairs and replacements. The company accepts all insurance and manages the claims process.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard auto glass services with Price Match Guarantee |
| Other | Pay-as-you-go | Buy Now, Pay Later option through ZIP |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Auto Glass Now product offering
Product offeringCore offering
Auto Glass Now provides auto glass repair and replacement services, including windshield chip/crack repair, full windshield replacement, side window and rear windshield replacement, and ADAS calibration, delivered through 225+ retail locations and mobile service units across the United States. The company also offers commercial/fleet service plans, full insurance claims management, and Buy Now Pay Later financing via ZIP. Services are supported by a Price Match Guarantee, lifetime warranty, and same-day/next-day service availability.
Product overview
Auto Glass Now is a single-brand auto glass repair and replacement service network offering windshield repair, windshield replacement, side window/rear windshield replacement, mobile auto glass services, and ADAS calibration. The company provides a vertically integrated service model combining shop-based and mobile service delivery across 225+ nationwide locations. Supporting services include insurance claims management, Buy Now Pay Later financing via ZIP, and dedicated commercial/fleet services. The company operates under parent company Driven Brands Holdings Inc. and positions itself as a value-focused provider with price matching and lifetime warranty on repairs.
Differentiator
Problem solved
Functional benefit
Products and services
- Windshield Repair
Quantifiable outcome
- 4.7 out of 5 stars customer satisfaction rating based on customer reviews
- +1 more outcomes
Companies that use Auto Glass Now
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
Auto Glass Now technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature3 records
Auto Glass Now partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- Driven Brands Holdings Inc.coreAuto Glass Now is a subsidiary brand owned and operated by Driven Brands Holdings Inc. (NASDAQ: DRVN), a major automotive service platform. Driven Brands operates approximately 4,900 locations across more than 15 countries and owns multiple automotive service brands including Take 5 Oil Change, Meineke Car Care Centers, Maaco, Carstar, Abra, and 1800 Radiator.
- ZIP (Buy Now, Pay Later)minorAuto Glass Now offers ZIP's Buy Now, Pay Later payment option allowing customers to split service costs into 4 interest-free installments over 6 weeks. ZIP is a financial technology company providing point-of-sale financing solutions.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Auto Glass Now competitors and assessment
Company assessmentDirect peers
- NOVUS Glass: Franchised auto glass repair and replacement network operating in the U.S. and internationally. Directly comparable to Auto Glass Now in windshield repair/replacement, chip repair, and ADAS service delivery.
- Safelite Group: Largest U.S. auto glass repair and replacement company, also a Belron subsidiary. Directly competes with Auto Glass Now across consumer and insurance-channel windshield repair, replacement, and ADAS calibration, with a significantly larger national footprint.
- Glass Doctor: Franchise-based auto, home, and business glass repair and replacement network under the Neighborly/Dwyer Group umbrella. Directly competes with Auto Glass Now in windshield repair/replacement and mobile glass services via a franchise model.
Broad incumbents
- Take 5 Oil Change: Driven Brands quick-lube brand with 1,000+ U.S. locations. Comparable as the closest cross-sell partner for Auto Glass Now within the Driven Brands ecosystem due to overlapping customer base of vehicle owners.
- Service King Collision: National collision repair chain that performs glass replacement as part of body work. Comparable as an insurance-channel-driven competitor that absorbs glass jobs as part of broader repair claims.
- Belron: Global parent company of Safelite and the world's largest vehicle glass repair and replacement group. Operates broadly across multiple geographies and brands; relevant as the dominant incumbent Auto Glass Now competes against through Safelite.
- Maaco: Driven Brands sibling brand specializing in auto body paint and collision repair. Comparable as a Driven Brands portfolio company sharing insurance-channel customer relationships where glass work is also needed.
- Meineke Car Care Centers: Sibling brand under Driven Brands providing general automotive repair and maintenance. Comparable because it shares parent-company cross-sell opportunities and customer overlap in the broader vehicle-services ecosystem.
- Caliber Collision: Largest U.S. collision repair chain, performing auto body and glass repair work. Overlaps with Auto Glass Now on glass replacement as part of broader collision claim workflows and shares insurance carrier relationships.
Emerging players
- Crash Champions: Rapidly growing U.S. collision repair platform performing glass replacement and ADAS calibration. Comparable as an emerging scaled competitor in insurance-driven glass and calibration work that is consolidating regional shops nationally.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Auto Glass Now social profiles
Digital presenceAuto Glass Now compliance and trust
Trust signalCompliance1 record
Auto Glass Now financial estimates
Financial estimateRevenue estimate
Valuation estimate
Auto Glass Now leadership team
Management profileNumber of profiles
Auto Glass Now subsidiaries and ownership
Company hierarchySubsidiaries6 records
Auto Glass Now funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Auto Glass Now M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Auto Glass Now
What does Auto Glass Now do?
Auto Glass Now provides auto glass repair and replacement services, including windshield chip/crack repair, full windshield replacement, side window and rear windshield replacement, and ADAS calibration, delivered through 225+ retail locations and mobile service units across the United States. The company also offers commercial/fleet service plans, full insurance claims management, and Buy Now Pay Later financing via ZIP. Services are supported by a Price Match Guarantee, lifetime warranty, and same-day/next-day service availability.
Is Auto Glass Now a public or private company?
Auto Glass Now is a private company. It is classified as corporate owned and is currently operating.
When was Auto Glass Now founded?
Auto Glass Now was founded in 1994. It employs 251 to 500 people.
Where is Auto Glass Now based?
Auto Glass Now is headquartered in Charlotte, United States, in the North America region.
How does Auto Glass Now make money?
Three revenue lines are on record. Auto Glass Repair Services are the primary driver. The others are commercial Fleet Services and insurance Claims Processing.
Who are Auto Glass Now's main competitors?
Direct peers on record are NOVUS Glass, Safelite Group and Glass Doctor. Broad incumbents are Take 5 Oil Change, Service King Collision, Belron, Maaco, Meineke Car Care Centers and Caliber Collision. Crash Champions is listed as an emerging player.
Does Auto Glass Now have an API?
No public API is recorded for Auto Glass Now.
What industry is Auto Glass Now in?
Auto Glass Now's product category is Auto Glass Repair & Replacement Services. Its primary akta.pro industry code is TLAKAAAH, Auto Glass Repair & Replacement, with a secondary code of TLAKAEAF, Glass Repair & Replacement (Windshield/Auto Glass). Its NAICS code is 811122 and its SIC code is 7500.