MedBox
MedBox is a US mail-order long-term care pharmacy that delivers prescriptions pre-sorted into labeled compliance packets to seniors across 48 states, reimbursed through Medicare, Medicaid, and private insurance at standard copays.
- Company typePrivate
- Founded-
- HeadquartersOrange, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What MedBox does
MedBox, a subsidiary of AmeriPharma, operates a long-term care mail-order pharmacy service that delivers prescriptions to seniors across 48 US states and territories, sorted into tear-off compliance packets labeled by date and time. The core technology is proprietary dose-sorting software originally developed for long-term care facilities and extended to home-dwelling seniors; an automated error-detection layer analyzes medication characteristics and flags suspect packets for pharmacist review before shipment. Automatic refill coordination links the platform to physicians and insurance payers (Medicare, multi-state Medicaid, Medi-Cal, Blue Shield, and most private plans), while a companion iOS/Android app supplies delivery tracking and dose-time reminders. MedBox supplements its mail-order model with an E-Prescribe channel (NPI 1114387990) and an Ambassador Toolkit that supplies referring physicians with referral materials.
The business model is pharmacy dispensing reimbursed by insurance at standard LTC pharmacy rates; patients pay only their regular monthly copays and receive packaging, sorting, delivery, and 24/7 clinical pharmacist support at no additional charge. Go-to-market is direct-to-consumer via the MedBox website, phone support (800-270-7091), and word-of-mouth, layered with provider referrals through the Ambassador program and community partnerships with organizations including the Alzheimer's Association, PACE, NCPA, SCPC, and UCI School of Gerontology. MedBox holds URAC specialty pharmacy (MSP010016), ACHC, and NABP Digital Pharmacy accreditations and maintains HIPAA and CCPA/CPRA compliance programs. The company is private, reports no external funding, and does not disclose revenue or headcount; financial scale is implicitly tied to AmeriPharma's broader LTC pharmacy operations.
MedBox firmographics
Firmographics- Name
- MedBox
- Legal name
- MedBox by AmeriPharma
- Website
- https://medbox.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- MedBox is a US mail-order long-term care pharmacy that delivers prescriptions pre-sorted into labeled compliance packets to seniors across 48 states, reimbursed through Medicare, Medicaid, and private insurance at standard copays.
- Ownership category
- akta.pro rank
MedBox industry classification
Industry- Product category
- Long-Term Care Pharmacy Services
- NAICS
- Pharmacies and Drug Retailers (456110)
- SIC
- Retail-Drug Stores And Proprietary Stores (5912)
- akta.pro primary industry
- Mail-Order & Home Delivery Pharmacies (HLAFALAD)
- akta.pro secondary industries
- Medication Setup & Organization (Pill Boxes/Dispill/Packaging) (HSABALAB), Mail-Order Pharmacy & Home Delivery (HLAEAKAF)
Keywords
Where MedBox is headquartered
LocationHeadquarters
- HQ city
- Orange
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
MedBox business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Pharmacy Dispensing and Insurance Reimbursement: MedBox operates as a pharmacy that dispenses medications in compliance packaging. The company receives reimbursement from Medicare, Medicaid, Medi-Cal, Blue Shield, and private insurance companies for the medications dispensed. Patients pay their regular copays (set by their insurance plan) for 30-day supplies.
- Free Subscription Service with No Additional Costs: The MedBox subscription service is free for patients. All services including pill sorting, packaging, and home delivery are provided at no cost to the patient beyond their regular monthly medication copays. The long-term care pharmacy services are covered by insurance plans.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Free subscription with insurance-covered services |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
MedBox product offering
Product offeringCore offering
MedBox is a mail-order long-term care pharmacy service that dispenses seniors' prescriptions in pre-sorted compliance packets labeled by date and time, eliminating manual pill sorting. The service includes automatic refills coordinated with doctors and insurance, free home delivery across 48 US states and territories, 24/7 clinical pharmacist support, and a companion mobile app for tracking deliveries and managing medications. Patients pay only their regular insurance copays with no additional subscription or service fees.
Product overview
MedBox is a pharmacy care service designed for seniors, offering a single integrated platform that combines pre-sorted dose packaging, mobile app access, and 24/7 clinical support. The core offering is the MedBox Medication Packaging Service, which uses proprietary technology to sort and organize prescriptions into tear-off packets labeled by date and time. This is supplemented by the MedBox Mobile App for tracking deliveries and managing medications, E-Prescribe functionality for healthcare providers, and the MedBox Ambassador Toolkit for provider outreach. All services include automatic refills and free delivery, with services available in 48 US states and territories.
Differentiator
Problem solved
Functional benefit
Products and services
- MedBox Medication Packaging Service
Quantifiable outcome
- Reduced medication errors through pharmacist verification and automated error detection
- +2 more outcomes
Companies that use MedBox
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles2 records
MedBox technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability1 record
Feature3 records
MedBox partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- AmeriPharmacoreMedBox is a subsidiary and branded service of AmeriPharma pharmacy. AmeriPharma has over 20 years of experience serving seniors in long-term care settings. MedBox leverages AmeriPharma's infrastructure, pharmacy licenses, and long-term care expertise to deliver compliance packaging services to seniors at home.
- Alzheimer's AssociationminorCommunity partnership supporting seniors beyond pharmacy. MedBox supports causes related to Alzheimer's awareness and care for seniors.
- Alzheimer's Orange CountyminorCommunity partnership supporting seniors in Orange County area. Supports local Alzheimer's awareness and senior care initiatives.
- NCPA (National Community Pharmacists Association)minorMedBox by AmeriPharma is a member of NCPA, supporting independent community pharmacists and representing pharmacy interests.
- PACE (National PACE Association)minorPartnership supporting Programs of All-inclusive Care for the Elderly (PACE), providing comprehensive senior care services.
- SCPC (Senior Care Pharmacies Consortium)minorMembership in consortium representing senior care pharmacies, supporting quality standards and best practices in senior pharmaceutical care.
- UCI (University of California, Irvine)minorAcademic partnership supporting medical education and research. UCI School of Gerontology affiliation providing expertise in senior care.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
MedBox competitors and assessment
Company assessmentBroad incumbents
- Humana Pharmacy: Mail-order pharmacy affiliated with a top Medicare Advantage insurer, dispensing maintenance medications to Humana MA members with home delivery and adherence packaging. Competes for the same senior patient population.
- CVS Caremark Mail Order Pharmacy: PBM and mail-order pharmacy arm of CVS Health serving seniors on Medicare and commercial plans with automatic refills and home delivery. Competes for the same insurance-reimbursed senior adherence dispensing dollars at much larger scale.
- Express Scripts Pharmacy: Major PBM-owned mail-order pharmacy dispensing maintenance medications to millions of insured members nationwide. Competes with MedBox for senior maintenance scripts via employer and Medicare plan channels.
- Walgreens Mail-Order Pharmacy: National pharmacy chain operating a mail-order pharmacy with 90-day maintenance fills, refills coordination, and adherence solutions. Competes as a broad-scale incumbent alternative to MedBox's subscription dispensing model.
Direct peers
- ExactCare Pharmacy: Long-term-care pharmacy that delivers multi-dose adherence packaging to patients at home, with similar relationships to insurance plans and healthcare providers. Operates the closest comparable service model to MedBox's "LTC pharmacy services at home."
- Amazon Pharmacy (PillPack): Amazon-owned mail-order pharmacy explicitly named by MedBox customers as the alternative they switched from. Directly competing for senior multi-medication adherence with pre-sorted packets, automatic refills, and home delivery at insurance copays.
- Tabula Rasa HealthCare (CareKinesis): Specialty pharmacy services for seniors in PACE, LTC, and home settings with adherence packaging and pharmacist-led medication management. Closest peer in the senior home LTC pharmacy segment.
Emerging players
- Alto Pharmacy: Digital-first pharmacy with free same-day delivery, insurance coordination, and adherence packaging for chronic medication patients, including seniors. Comparable direct-to-consumer model with a heavier technology/UX emphasis.
- Capsule Pharmacy: Digital pharmacy offering free same-day delivery with insurance coordination and chat-based pharmacist support for chronic medications. Overlaps with MedBox's tech-enabled, insurance-billable senior dispensing model in select metros.
- AdhereHealth: Medication adherence and pharmacy services company working with Medicare Advantage plans to improve medication adherence for senior populations. Adjacent competitor in the adherence-driven senior dispensing space.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
MedBox social profiles
Digital presenceMedBox compliance and trust
Trust signalCompliance6 records
MedBox financial estimates
Financial estimateRevenue estimate
Valuation estimate
MedBox leadership team
Management profileNumber of profiles
MedBox funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MedBox M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MedBox
What does MedBox do?
MedBox is a mail-order long-term care pharmacy service that dispenses seniors' prescriptions in pre-sorted compliance packets labeled by date and time, eliminating manual pill sorting. The service includes automatic refills coordinated with doctors and insurance, free home delivery across 48 US states and territories, 24/7 clinical pharmacist support, and a companion mobile app for tracking deliveries and managing medications. Patients pay only their regular insurance copays with no additional subscription or service fees.
Is MedBox a public or private company?
MedBox is a private company. It is classified as corporate owned and is currently operating.
When was MedBox founded?
MedBox was founded in -1. It employs 1 to 10 people.
Where is MedBox based?
MedBox is headquartered in Orange, United States, in the North America region.
How does MedBox make money?
Two revenue lines are on record. Pharmacy Dispensing and Insurance Reimbursement is the primary driver. The others are free Subscription Service with No Additional Costs.
Who are MedBox's main competitors?
Broad incumbents on record are Humana Pharmacy, CVS Caremark Mail Order Pharmacy, Express Scripts Pharmacy and Walgreens Mail-Order Pharmacy. Direct peers are ExactCare Pharmacy, Amazon Pharmacy (PillPack) and Tabula Rasa HealthCare (CareKinesis). Emerging players are Alto Pharmacy, Capsule Pharmacy and AdhereHealth.
Does MedBox have an API?
No public API is recorded for MedBox.
What industry is MedBox in?
MedBox's product category is Long-Term Care Pharmacy Services. Its primary akta.pro industry code is HLAFALAD, Mail-Order & Home Delivery Pharmacies, with a secondary code of HSABALAB, Medication Setup & Organization (Pill Boxes/Dispill/Packaging). Its NAICS code is 456110 and its SIC code is 5912.