Nextware
Nextware is a Tokyo Stock Exchange-listed Japanese IT services company providing SES engineering dispatch, SAFR facial recognition, RPA (WinActor/UiPath), factory data analytics, and DX consulting to enterprise clients in manufacturing, telecommunications, chemicals, construction, education, and the public sector.
- Company typePublic
- Founded1990
- HeadquartersOsaka, Japan
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Nextware does
Nextware Co., Ltd. is a Japan-listed IT services company (Tokyo Stock Exchange, ticker 9814) headquartered in Osaka with offices in Tokyo and Nagoya, operating in its 36th fiscal year and employing 101-250 staff. The company operates a circular service model that pairs on-site professional services — dispatching engineers under a Systems Engineering Services (SES) arrangement — with in-house process outsourcing to support clients across the full system lifecycle, from planning through operations. Subsidiary System Think extends delivery into public-sector and government systems (disaster prevention, road/maritime traffic, radar), while OSK operates the company's theatrical-performance business, which is also leveraged for a shareholder-benefit program.
The proprietary technology portfolio includes the SAFR-based facial recognition platform (capable of identifying individuals wearing helmets and masks), RPA services across WinActor and UiPath, factory-floor data analytics using millisecond time-series signal waveform processing for anomaly detection and FMEA, DX consulting for large-scale system migration, blockchain and secret-sharing technology (via the ZenmuTech partnership), IoT SIM connectivity (OCX-NMA), and an emerging autonomous drone inspection capability. Recent product launches extend this portfolio into retail AI security (with the Japan Shoplifting Prevention Systems Association), municipal people-flow data platforms (Takeo City), and drone-based infrastructure inspection.
Nextware generates revenue through a mix of professional services (SES engineer dispatch, Microsoft 365 operational support, DX consulting), solution services (facial recognition implementation, RPA deployment, factory analytics, blockchain), and managed services (long-term global drawing-data maintenance for a major automotive manufacturer spanning 25 countries and 20,000+ users). Customer segments span large manufacturers, telecommunications providers, chemical and process manufacturers, construction and infrastructure, education, and government, sold primarily through direct enterprise sales rather than channel partners, with partnerships (KDAN Japan, BBIX, ZenmuTech, Tsunagi AI) supplementing the proprietary stack.
Nextware firmographics
Firmographics- Name
- Nextware
- Legal name
- ネクストウェア株式会社
- Website
- https://nextware.co.jp
- Company type
- Public
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Nextware is a Tokyo Stock Exchange-listed Japanese IT services company providing SES engineering dispatch, SAFR facial recognition, RPA (WinActor/UiPath), factory data analytics, and DX consulting to enterprise clients in manufacturing, telecommunications, chemicals, construction, education, and the public sector.
- Ownership category
- akta.pro rank
Nextware industry classification
Industry- Product category
- Enterprise IT Professional Services
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Other Computer Related Services (541519)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Integration, API & Middleware Consulting (BPAHAEAJ)
- akta.pro secondary industry
- Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI)
Keywords
Where Nextware is headquartered
LocationHeadquarters
- HQ city
- Osaka
- HQ country
- Japan
- HQ region
- Asia
Offices4 records
Markets served
Nextware business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- IT Professional Services / SES: Systems engineering services dispatching technical staff to client sites. Engineers provide real-time optimal solutions at client premises. Combined with in-house process outsourcing services forming a circular lifecycle support model covering the full system lifecycle from planning through operations.
- Solution Services (Facial Recognition, RPA, DX, Factory Analytics): Proprietary solution services including SAFR facial recognition platform implementation, RPA deployment and support, DX consulting, factory data analytics, and blockchain solutions. Provides both technology licensing and associated professional services.
- Global Systems Development and Maintenance: Long-term global drawing data management system development and maintenance. Over 1 million lines of code, maintained for 20+ years. Supports global operations across 25 countries and 20,000+ users for major automotive manufacturers.
- Microsoft 365 Operational Support: Operational support services for Microsoft 365 environments, helping clients maximize their information processing investments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Mid-career Sales Position - Tokyo Office |
| Other | Monthly | New Graduate SE/PG - Tokyo |
| Other | Monthly | New Graduate SE/PG - Osaka HQ |
| Other | Monthly | New Graduate SE/PG - System Think (subsidiary) |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Nextware product offering
Product offeringCore offering
Nextware delivers IT professional services to enterprise clients, combining on-site engineering dispatch (SES) with in-house process outsourcing in a circular lifecycle support model. The core offering is augmented by proprietary and integrated technology modules: SAFR facial recognition, WinActor/UiPath RPA, DX consulting, factory time-series signal analytics, blockchain and secret sharing technology, Microsoft 365 operations support, IoT SIM (OCX-NMA), autonomous drone inspection, and FACEma construction-site facial recognition.
Product overview
Nextware operates as an IT solution provider offering a platform of professional services plus specialized technology modules. The core offering is the IT Solution Business combining on-site professional services (engineers stationed at client sites) with in-house process outsourcing. This platform is extended with specialized modules including Microsoft 365 operational support, the SAFR® facial recognition platform for access control and security, DX promotion services, RPA services (WinActor & UiPath), factory operational data analysis, blockchain and secret sharing technology, and IoT solutions. Recent additions include IoT SIM communication services, drone inspection technology, people flow data platforms, and retail AI security solutions.
Differentiator
Problem solved
Functional benefit
Brands
- SAFR®: Facial recognition platform provided by the company for security and authentication purposes.
- FACEma
Products and services
- IT Solution Business (On-site SES + In-house BPO) On-site professional services where engineers are stationed at client companies providing real-time optimal solutions, combined with in-house process outsourcing services that maximize client information processing investments. Covers full system lifecycle from planning through operations.
- Microsoft 365 Operations Support Operational support services for Microsoft 365 environments, helping clients maximize their productivity platform investment.
- SAFR Facial Recognition Platform High-performance AI face recognition platform (SAFR by RealNetworks) for access control, security, VIP identification, and attendance management; supports recognition even with helmets and masks enabling walk-through entry.
- DX Promotion Services Digital transformation promotion services including system migration support, legacy system modernization, and large-scale DX project management from design phase through implementation.
- RPA Services (WinActor & UiPath) Robotic Process Automation services using WinActor (Japan's leading market share) and UiPath platforms, including scenario creation, education, maintenance, and operation support.
- Factory Operations Data Analytics Factory operational data analysis using AI algorithms for real-time time-series signal waveform diagnostics, anomaly detection, and manufacturing quality improvement across factory-wide operations.
- Blockchain and Secret Sharing Technology Services Blockchain and secret sharing technology services for secure data distribution and decentralized transaction management, leveraging Nextware's strategic partnership with ZenmuTech.
- FACEma Construction-Site Facial Recognition System Face authentication system for construction sites combining attendance management and thermal temperature measurement in a single device; integrates SAFR core engine to recognize workers wearing helmets and masks.
- In-Store Security Solution for Retail (AI Loss Prevention) Retail store in-store security solution using AI face recognition for shoplifting prevention and AI security guard services, with Nextware providing facial recognition system construction and operational support.
- OCX-NMA (NW Mobile Access) IoT SIM Communication Service IoT enterprise SIM communication service providing cellular connectivity for corporate IoT devices and machine-to-machine communication, leveraging BBIX's Open Connectivity eXchange infrastructure.
- People Flow Data Platform People flow data platform developed for municipal government use; enables tourism circulation analysis and disaster simulation applications using computer-vision-based analytics.
- Autonomous Drone Inspection Technology Autonomous drone inspection technology for underground structures combining spatial understanding, flight planning, and autonomous control for infrastructure inspection.
Quantifiable outcome
- Annual labor savings exceeding 10,000 hours per major chemical manufacturer client through RPA deployment
- +5 more outcomes
Companies that use Nextware
Customer profileNamed customers11 records
Segments5 records
Ideal customer profiles5 records
Nextware technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability6 records
Feature6 records
Nextware partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered minor, core and moderate.
- Tsunagi AI ServiceminorSpecial dealer (特約店) contract for 'Tsunagi AI Service'. Nextware distributes or resells AI-related services under the Tsunagi AI brand.
- ZenmuTech Co., Ltd. (株式会社ZenmuTech)coreStrategic business partnership with ZenmuTech. ZenmuTech listed on the Tokyo Stock Exchange Growth Market in March 2025, with Nextware as its business partnership collaborator. Partnership involves secret sharing technology and related solutions.
- KDAN JapanmoderateSales agent contract and strategic cooperation memorandum signed with KDAN Japan. Nextware acts as a sales agent/distributor for KDAN Japan's products and services in Japan.
- Takeo City, Saga Prefecture (佐賀県武雄市)moderateDevelopment of a 'People Flow Data Platform' for Takeo City, aimed at promoting tourism circulation and disaster simulation applications. Nextware provides the technology platform for urban data analysis.
- BBIXmoderateStrategic cooperation contract for utilization of 'Open Connectivity eXchange' (OCX). Jointly promoting cloud-type network services leveraging BBIX's connectivity exchange infrastructure.
- BBIXminorDojima Data Center basic service contract with BBIX for cloud-type network service promotion. Data center operations support for Nextware's infrastructure.
- Japan Shoplifting Prevention Systems Association (日本万引防止システム協会)minorMembership in the industry association (工業会) to promote shoplifting prevention solution business. Nextware joined to support its in-store facial recognition security solutions.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Nextware competitors and assessment
Company assessmentBroad incumbents
- Accenture (Japan): Global professional services firm with significant Japan presence providing strategy, consulting, and technology services. Comparable to Nextware's DX consulting and large-enterprise transformation work as part of a much broader global practice.
- Fujitsu Limited: Global Japanese IT services and hardware incumbent offering system integration, cloud, AI, and consulting services. Overlaps with Nextware's enterprise IT services and RPA offerings as part of a much broader technology portfolio.
- NTT Data Group: One of the largest IT services providers globally with deep Japan enterprise and government presence. Overlaps with Nextware across system integration, RPA, and DX services, but operates at vastly larger scale with broader portfolio.
- Nomura Research Institute (NRI): Major Japanese IT services and consulting firm offering system integration, consulting, and proprietary solutions. Competes with Nextware in enterprise IT services but serves a broader client base including financial services at much larger scale.
Direct peers
- BIPROGY Inc. Japanese IT services company (formerly UNISYS Japan) providing system integration, outsourcing, and software solutions to financial, manufacturing, and public sector clients. Comparable to Nextware in delivering enterprise system design and long-term maintenance services.
- Internet Initiative Japan (IIJ): Japanese IT services and network operator providing cloud, IoT connectivity, security, and managed services. Comparable to Nextware in IoT SIM (OCX-NMA) offerings and enterprise IT services for Japanese corporates.
- BayCurrent Inc. Japanese consulting and digital transformation firm providing strategy, IT, and DX services to large enterprises. Comparable to Nextware's enterprise DX consulting practice and large-enterprise target market.
- Future Corporation: Japanese IT services firm focused on digital transformation, business intelligence, and proprietary solutions for enterprise clients. Directly comparable to Nextware's DX promotion and custom systems development business in mid-cap Japanese enterprise segment.
- NS Solutions Corporation: Japanese IT services provider with strong focus on manufacturing clients, offering system integration, DX solutions, and proprietary platforms. Comparable to Nextware's manufacturing-heavy customer base and Factory-FDC Suite offering.
- TIS Inc. Japanese IT services company providing system integration, outsourcing, and proprietary software solutions to enterprise clients across financial services, manufacturing, and distribution. Comparable to Nextware in serving Japanese enterprises with custom systems development and DX services.
Market position
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Nextware compliance and trust
Trust signalCompliance1 record
Nextware financial estimates
Financial estimateRevenue estimate
Valuation estimate
Nextware leadership team
Management profileNumber of profiles
Profiles2 records
Nextware subsidiaries and ownership
Company hierarchySubsidiaries2 records
Nextware funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Nextware M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Nextware
What does Nextware do?
Nextware delivers IT professional services to enterprise clients, combining on-site engineering dispatch (SES) with in-house process outsourcing in a circular lifecycle support model. The core offering is augmented by proprietary and integrated technology modules: SAFR facial recognition, WinActor/UiPath RPA, DX consulting, factory time-series signal analytics, blockchain and secret sharing technology, Microsoft 365 operations support, IoT SIM (OCX-NMA), autonomous drone inspection, and FACEma construction-site facial recognition.
Is Nextware a public or private company?
Nextware is a public company. It is classified as public and is currently operating.
When was Nextware founded?
Nextware was founded in 1990. It employs 101 to 250 people.
Where is Nextware based?
Nextware is headquartered in Osaka, Japan, in the Asia region.
How does Nextware make money?
Four revenue lines are on record. IT Professional Services / SES are the primary driver. The others are solution Services (Facial Recognition, RPA, DX, Factory Analytics), global Systems Development and Maintenance and microsoft 365 Operational Support.
Who are Nextware's main competitors?
Broad incumbents on record are Accenture (Japan), Fujitsu Limited, NTT Data Group and Nomura Research Institute (NRI). Direct peers are BIPROGY Inc., Internet Initiative Japan (IIJ), BayCurrent Inc., Future Corporation, NS Solutions Corporation and TIS Inc..
Does Nextware have an API?
No public API is recorded for Nextware.
What industry is Nextware in?
Nextware's product category is Enterprise IT Professional Services. Its primary akta.pro industry code is BPAHAEAJ, Integration, API & Middleware Consulting, with a secondary code of BPAEAIAI, Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents). Its NAICS code is 54151 and its SIC code is 7373.