Falls Heating and Cooling

What Falls Heating and Cooling does

Falls Heating & Cooling, Inc. is a privately held residential HVAC service contractor headquartered at 461 Munroe Falls Ave, Cuyahoga Falls, Ohio. Founded in 1986 by Larry K. Burris, who remains President, the company has served the Akron/Cuyahoga Falls/Stow/Fairlawn/Kent corridor of Northeast Ohio for over 35 years. It installs, services, and repairs furnaces, air conditioners, boilers, heat pumps, geothermal systems, and indoor air quality products (air cleaners, humidifiers), carrying equipment from York, Comfortmaker, and Amana/Goodman. The company is licensed, bonded, and insured, and operates a 24/7 emergency repair service supported by stocked service trucks for single-visit resolution.

The business monetizes through three primary streams: on-demand repair services (professional services billing), one-time equipment installation transactions (with optional financing through OPTIMUS Financing and GreenSky/Goldman Sachs), and the Energy Savings Plan (ESA) annual maintenance subscription at $200/year, which provides scheduled tune-ups, 50% off diagnostic and 10% off parts/labor, and a 12-month repair warranty. Customer acquisition is direct-to-consumer, driven by 24/7 phone availability, website service-request and quote forms, search engine visibility, a Facebook page, and traditional local advertising (newspaper, Yellow Pages, radio), supplemented by word-of-mouth referrals. The company claims no proprietary technology, no external institutional ownership, no subsidiaries, and no disclosed headcount; it operates as a founder-owned, single-entity local services business.

Revenue is not publicly disclosed; based on the single-market footprint and undisclosed headcount, the company is a small-scale residential HVAC contractor with a service-area-defined, long-tail residential customer base. There is no evidence of expansion beyond the existing Northeast Ohio geography, no funding history, and no M&A activity. Strategic focus appears to be on retention via the ESA subscription and capturing high-margin emergency and replacement work within the established service area.

Name

Falls Heating and Cooling

Legal name

Falls Heating & Cooling, Inc.

Website

https://fallsheating.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

Falls Heating & Cooling is a privately held, founder-owned residential HVAC service contractor serving Akron, Cuyahoga Falls, and surrounding Northeast Ohio communities since 1986, offering installation, repair, and maintenance of furnaces, air conditioners, boilers, heat pumps, and geothermal systems, plus an annual maintenance subscription.

Ownership category

akta.pro rank

Product category

Residential HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

akta.pro primary industry

Heat Pump Repair & Maintenance (HSAOAHAD)

akta.pro secondary industry

HVAC System Replacement & Change-Outs (HSAOAGAB)

Keywords

• Residential HVAC services
• HVAC repair and installation
• Heating and cooling service
• Furnace and AC repair
• HVAC maintenance programs

Headquarters

HQ city

Cuyahoga Falls

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. HVAC Repair Services: On-demand repair services for furnaces, air conditioners, boilers, heat pumps, and geothermal units. Revenue generated through service call fees and repair labor charges, with diagnostic services at 50% discount for ESA members.
2. Preventative Maintenance Program (ESA): Annual maintenance agreement (Energy Savings Plan) providing scheduled tune-ups, discounted repairs (50% off diagnostic, 10% off parts and labor), and warranty on repairs. Recurring annual subscription revenue model.
3. HVAC Equipment Installation: Sale and installation of new heating and cooling systems including furnaces, air conditioners, boilers, heat pumps, and geothermal units. One-time transaction revenue with financing options available.
4. Financing Partnerships: The company offers financing through OPTIMUS and GreenSky (Goldman Sachs), earning referral or commission revenue from financial partners when customers utilize financing options for equipment purchases.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Falls Heating & Cooling is a residential HVAC service contractor that repairs, installs, and maintains heating and cooling systems for homeowners in Northeast Ohio. Its core offering spans furnace, air conditioner, boiler, heat pump, and geothermal equipment service across all makes and models, supplemented by indoor air quality products and an annual Energy Savings Plan (ESA) preventative maintenance subscription. 24/7 emergency repair service with stocked trucks is a central capability, and financing is offered through OPTIMUS and GreenSky (Goldman Sachs).

Product overview

Falls Heating and Cooling is a residential HVAC service company offering heating and cooling equipment installation, maintenance, and repair. The core product portfolio includes furnaces, air conditioners, boilers, heat pumps, and geothermal systems. The company also provides complementary indoor air quality products (air cleaners, humidifiers) and an ESA Preventative Maintenance Program for ongoing system care. Emergency repair services are available 24/7. Falls Heating & Cooling services and installs equipment from York, Comfortmaker, and Amana/Goodman brands, and offers financing through OPTIMUS and GreenSky.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Conditioning Service and Installation Residential central air conditioning services for homeowners, including diagnostic, repair, and full installation of new high-efficiency systems (SEER 13.0–17.0 with R-410A refrigerant). Targeted at households in the Akron/Cuyahoga Falls service area requiring cooling reliability, energy-efficient upgrades, or replacement of failing AC units.
• Furnace Repair and Installation Diagnostic, repair, and installation services for residential gas and oil furnaces in Northeast Ohio. Includes high-efficiency models and services for all makes and models, addressing winter breakdowns, aging equipment replacement, and efficiency upgrades.
• Boiler Service and Repair Residential boiler service and repair for homeowners relying on hydronic heating systems. Targeted at households in Northeast Ohio with boiler-based heating.
• Heat Pump Service and Installation Dual-function heating and cooling heat pump services for residential customers, rated by HSPF. Includes repair, installation, and maintenance of electric heat pump systems for Northeast Ohio homeowners.
• Geothermal System Installation and Maintenance Ground-source heat pump system installation and maintenance providing efficient heating and cooling using underground temperature regulation. Targeted at Northeast Ohio homeowners seeking high-efficiency, long-term HVAC solutions.
• Energy Savings Plan (ESA) Preventative Maintenance Program Annual preventative maintenance agreement for residential HVAC customers in Northeast Ohio, providing scheduled seasonal tune-ups, member-only repair discounts, and warranty coverage on completed repairs. Designed to extend equipment life, reduce energy costs, and prevent costly breakdowns for subscribing homeowners.
• 24/7 Emergency HVAC Repair Service Round-the-clock emergency heating and cooling repair services for Northeast Ohio homeowners covering furnaces, air conditioners, heat pumps, boilers, and geothermal units. Features rapid response with stocked service trucks and transparent pricing to restore home comfort during breakdowns outside normal business hours.
• Indoor Air Quality Solutions Residential indoor air quality products and installation including air cleaners to filter allergens, dust, and irritants, and humidifiers to control excess moisture. Targeted at Northeast Ohio homeowners seeking healthier and more comfortable indoor environments.
• HVAC Equipment Financing Third-party consumer financing facilitated through OPTIMUS Financing and GreenSky (Goldman Sachs) that enables homeowners to fund HVAC equipment installations via installment plans. Targeted at residential customers who need to manage upfront cost when upgrading to high-efficiency heating or cooling systems.

Named customers7 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Carrier Residential HVAC: Major HVAC OEM with a dealer/installer network that performs residential heating and cooling installation and service. Comparable end-customer and product category, but at OEM scale rather than independent contractor scale.
• Service Experts Heating & Air Conditioning: Large national residential HVAC service and installation chain offering repair, replacement, and maintenance across multiple U.S. markets. Comparable offering but at significantly larger scale and geographic breadth.
• Lennox Residential: Major residential HVAC OEM with a Dealer/PPM network offering equipment, installation, and service. Comparable product categories and customer base; much larger scale.
• Authority Brands (Home Services Platform): Multi-brand home services platform including HVAC, plumbing, and electrical franchises. Relevant as a potential acquirer/roll-up consolidator of residential HVAC service businesses similar to Falls.
• Trane Residential HVAC: Leading residential HVAC equipment manufacturer with a national Comfort Specialist dealer network providing installation and service. Operates in the same equipment categories (furnaces, ACs, heat pumps) Falls services and installs.

Direct peers

• One Hour Heating & Air Conditioning: Franchise residential HVAC service brand operating with a similar direct-to-consumer model focused on repair, installation, and maintenance for homeowners. Highly comparable in service mix, customer base, and go-to-market motion.
• Aire Serv: Neighborly franchise brand providing residential heating and cooling repair, installation, and maintenance. Direct comparable on service scope, customer type, and franchise-supported local operation model.

Regional players

• Coolray Heating & Cooling: Regional residential HVAC service and installation company operating across multiple U.S. markets. Directly comparable in service mix and target customer; operates at larger but still regional scale.
• Peterman Brothers: Regional residential HVAC, plumbing, and electrical service provider in the Midwest. Comparable in service scope and direct-to-consumer residential model, though at multi-trade scale.

Emerging players

• Benjamin Franklin Plumbing: Authority Brands franchise plumbing service brand with adjacent home-services model and similar direct-to-consumer go-to-market. Comparable in customer base and franchise-supported local operations, though trade differs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Falls-Heating-and-Cooling-100063714978975

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Falls Heating and Cooling