Flood Doctor

What Flood Doctor does

Flood Doctor is a Vienna, Virginia-based limited liability company operating under the legal name FLOOD DOCTOR, LLC. Founded in 1999, the firm provides emergency water damage restoration, water extraction, structural drying, mold remediation, flood and storm damage cleanup, and fire damage restoration services across Northern Virginia, Washington DC, and Maryland. The company holds Virginia Class A Contractor (DPOR #2705155505), Washington DC (#420222000069), and Maryland MHIC (#139079) licenses, and operates as an IICRC Certified Firm following the S500 Standard for Professional Water Damage Restoration.

The technical stack centers on industry-standard restoration methodologies: industrial extraction and pumping equipment, dehumidifiers and air movers, thermal imaging and infrared moisture mapping, psychrometric environmental monitoring, 3D Matterport scanning, and Xactimate estimating software for insurance documentation. Field crews classify water loss under IICRC categories 1, 2, and 3 in real time, with on-site authority to reclassify. The company is organized around a 60-minute response guarantee backed by crews stationed across the DMV region, dispatching 24/7 via a (877) 497-0007 emergency line and online service request forms.

Revenue is generated primarily through time-and-materials emergency mitigation services billed to insurance carriers and policyholders directly, with documented technician rate cards ranging from $68/hr (entry-level, business hours) to $260/hr (Hazmat supervisor, major-disaster tier). Adjacent revenue streams include daily equipment rental ($44-$240/day per item), documentation services such as thermal imaging ($650-$2,500/visit) and 3D Matterport scans ($1,500-$2,500/scan), and administrative fees of $250/hour for insurance carrier documentation requests. Direct insurance billing is positioned as a primary differentiator, with the company claiming 8,000+ claims processed and a 98% approval rate. The customer base is fragmented across residential homeowners in the DMV region, with a secondary commercial segment serving offices, retail, and multi-family properties.

Name

Flood Doctor

Legal name

FLOOD DOCTOR, LLC.

Website

https://flooddoctorva.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Flood Doctor is a Vienna, Virginia-based IICRC-certified firm providing 24/7 emergency water damage mitigation, structural drying, mold remediation, and fire restoration services to residential and commercial property owners across Northern Virginia, Washington DC, and Maryland, with a 60-minute response guarantee and direct insurance billing.

Ownership category

akta.pro rank

Product category

Water Damage Restoration Services

NAICS

Remediation Services (562910), Remediation Services (56291)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Water Damage Dry-Out & Sanitization (HSAEAHAO)

akta.pro secondary industries

Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI), Emergency Response & Disaster Recovery (Water Intrusion/Mold/Contamination) (BPALALAI)

Keywords

• Water damage restoration
• Flood cleanup services
• Mold remediation services
• Fire damage restoration
• Structural drying services

Headquarters

HQ city

Vienna

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Emergency Mitigation Services: Time-and-materials billing for emergency water, fire, and flood damage mitigation and restoration services. Final pricing determined after completion based on actual labor, equipment, and materials used. Services include water extraction, structural drying, demolition, containment, and antimicrobial treatment.
2. Equipment Rental: 24-hour rental period for drying equipment including axial air movers, LGR dehumidifiers, negative air fans, air scrubbers, and thermal air movers. Rental continues until equipment is retrieved by provider regardless of drying completion.
3. Administrative Services: Fees for insurance documentation requests, estimate revisions, invoice modifications, and third-party correspondence. Charged at $250/hour for non-routine administrative work requested by insurance carriers.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Flood Doctor provides emergency water damage restoration, flood cleanup, structural drying, mold remediation, and fire damage restoration services for residential and commercial properties in the Northern Virginia, DC, and Maryland area. The company dispatches IICRC-certified crews 24/7 with a 60-minute response guarantee, performs industrial water extraction, structural drying, and full reconstruction, and manages direct insurance billing with documented claim handling. Services are delivered on a time-and-materials basis and coordinated end-to-end from initial emergency call through final restoration.

Product overview

Flood Doctor offers a unified suite of property damage restoration services for residential and commercial customers in the Northern Virginia, DC, and Maryland area. The company's core offerings include water damage cleanup, water extraction, flood damage cleanup, mold remediation, fire damage restoration, structural drying, basement flooding services, and commercial restoration. These services are delivered through a coordinated emergency response model with IICRC-certified technicians who provide 60-minute arrival guarantees. The company also offers insurance claim assistance as a complementary support service, handling documentation and direct carrier billing for customers.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Cleanup Complete cleanup and restoration after leaks, burst pipes, and overflows, including water extraction, structural drying, and full restoration for residential and commercial properties.
• Water Extraction Industrial-grade pumping and extraction services using submersible pumps, truck-mount specialty pumping, and carpet or hard-surface extraction to remove standing water quickly from affected areas.
• Flood Damage Cleanup Storm and flood recovery services ranging from debris removal to full sanitization and property restoration for residential and commercial customers.
• Mold Remediation Certified inspection, containment, and safe removal of mold growth following water damage incidents, including antimicrobial treatment to address affected areas.
• Fire Damage Restoration Smoke, soot, and fire damage cleanup with complete reconstruction services for residential and commercial properties affected by fire.
• Structural Drying

Quantifiable outcome

• 60-minute arrival time guarantee for emergency calls
• +3 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Restoration 1: National restoration franchise serving residential and commercial customers with emergency water, fire, and mold services. Comparable to Flood Doctor in service mix, target customer (homeowners and small commercial), and 24/7 emergency response model.
• PuroClean: National franchise restoration company providing water damage mitigation, mold remediation, and fire restoration. Direct peer offering nearly identical services to Flood Doctor, with franchisees competing directly in the Northern Virginia market.
• AdvantaClean: National franchise focused on water damage restoration, mold remediation, and indoor air quality. Direct competitor to Flood Doctor in the residential emergency services market with a similar regional franchise model.
• Paul Davis Restoration: National franchise network specializing in residential and commercial water, fire, and mold damage restoration. Direct competitor to Flood Doctor in the DMV, with comparable service offerings, IICRC standards, and insurance direct-billing model.

Emerging players

• Stanley Steemer (water restoration): Well-known national cleaning brand that has expanded into water damage restoration services. Comparable as an emergency restoration provider targeting residential customers, though water damage is a secondary offering to its core carpet cleaning business.
• Coit Cleaning & Restoration: National cleaning and restoration provider with water damage services as a key offering. Comparable to Flood Doctor in residential water damage response, with a broader cleaning-services portfolio that differentiates it slightly.

Broad incumbents

• Rainbow International Restoration: Neighborly brand restoration franchise offering water, fire, and mold damage services. Comparable to Flood Doctor across service lines and customer segments, though operating under a broader home-services holding company.
• ServPro: Largest national restoration franchise network offering water, fire, and mold restoration across the U.S. including the DMV. Comparable because it offers the same emergency water damage services to homeowners and commercial customers, though at vastly greater scale through a franchise system.
• BELFOR Property Restoration: Global leader in property restoration with strong U.S. commercial and large-loss presence. Directly comparable as a full-service water, fire, and storm damage restoration provider serving both residential and commercial clients, including in the Mid-Atlantic region.
• ServiceMaster Restore: Established national restoration brand offering water, fire, and smoke damage services. Comparable to Flood Doctor in core service offerings, though typically serving larger commercial losses in addition to residential.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/flooddoc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Flood Doctor