MIC

What MIC does

MIC Co., Ltd. (株式会社ミック) is a privately held Japanese IT services company founded in 1976 (alternatively cited as 1980) and headquartered in Kashiwa, Chiba Prefecture. The company provides IT services and software specifically designed to support the operations and infrastructure of dental clinics across Japan, built on a stated 45-plus-year exclusive focus on the dental sector.

MIC's core offering is MIC WEB SERVICE, a cloud-based subscription SaaS platform that provides electronic medical records (電子カルテ), insurance claim and rece pt processing (レセコン), appointment management, patient intake, accounting, and practice operations for dental clinics. The platform is supplemented by modular add-ons including automatic change machine integration, deferred post-pay billing, web medical questionnaires, smartphone appointment cards, cloud backup, and PC support services. A second product line, Entry Suite, offers an entry-level, lower-cost model for clinics adopting MIC products for the first time or seeking phased IT adoption.

The business operates on a B2B sales-led GTM with monthly subscription pricing (not publicly disclosed), distributed through a direct service center (0120-392-396), demo requests, website lead forms, content marketing (blog, columns, YouTube), and educational materials tied to Japanese government digitalization subsidy programs. MIC holds Privacy Mark certification from JIPDEC and its electronic medical record module is compliant with the Ministry of Health, Labour and Welfare's medical information safety guidelines. The customer base is concentrated in the Japanese dental clinic segment, with a publicly disclosed case study at Medical Corporation Yukokai Ashi Hikaru Dental and a stated operational focus on the Kanto region.

Name

MIC

Legal name

株式会社ミック (MIC Co., Ltd.)

Website

https://mic.jp

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

101–250 employees

Short description

MIC (株式会社ミック) is a privately held Japanese IT company that provides cloud-based SaaS practice management software, including electronic medical records, rece pt processing, and clinic operations tools, exclusively to dental clinics across Japan under a monthly subscription model.

Ownership category

akta.pro rank

Product category

Dental Practice Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Speech Recognition, Dictation & Medical Transcription Platforms (HLACAAAI)

Keywords

• Dental practice software
• Electronic medical records
• Insurance claims processing
• Cloud practice management
• Dental clinic IT

Headquarters

HQ city

Kashiwa

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. MIC WEB SERVICE Subscription: Subscription-based SaaS model providing comprehensive dental practice management tools including electronic medical records, receipt processing, and practice management services. Monthly subscription fees with flexible billing options.
2. Entry Suite: Entry-level model targeting first-time MIC users with cost-effective, streamlined functionality for basic practice operations.
3. Additional Services and Add-ons: Additional services including PC support (PC安心サポートPlus), website production services (MICホームページ制作サービス), Microsoft 365 integration, and other supplementary tools available for purchase within the MIC ecosystem.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

MIC provides subscription-based dental practice management software to dental clinics across Japan. Its core offering, MIC WEB SERVICE, is a cloud SaaS platform that delivers electronic medical records (電子カルテ), insurance receipt/Rezept processing (レセプト), appointment management, billing, and patient services. Entry Suite is offered as a lower-cost entry-level model for clinics adopting MIC products for the first time, with modular add-ons such as post-pay billing, automatic change machine integration, web questionnaires, and cloud backup.

Product overview

MIC offers a dual-product portfolio for dental clinics in Japan: (1) MIC WEB SERVICE, a comprehensive subscription-based dental practice management platform covering electronic health records (電子カルテ), insurance claims/receipt processing (レセコン), appointment management, patient services, and practice operations; and (2) Entry Suite, an entry-level limited model for first-time MIC adopters. Both products are supplemented by modular add-on services including Web問診票 (web medical questionnaires), 会計あと払い post-pay (deferred payment), 自動釣銭機連携 (auto-change machine), スマホDE診察券 (smartphone appointment cards), クラウドバックアップ (cloud backup), PC安心サポート Plus (PC support), シカハコ (dental materials management), 介護伝送 (care transmission), Ecoレセプトビューワ (rezept viewer), and integrations with ApoDent, 達人プラス, Dtool, and Microsoft 365. MIC also operates a policy update information site (know-how.mic.jp) covering Japanese dental fee schedule revisions, and a user portal (webservice.mic.jp) for service management.

Differentiator

Problem solved

Functional benefit

Brands

• MIC WEB SERVICE: Subscription-based dental practice management software service
• Entry Suite

Products and services

• MIC WEB SERVICE A subscription-based, cloud-hosted dental practice management platform providing electronic health records, Japanese insurance claims (Rezept) processing, appointment management, billing, and patient services for dental clinics and medical corporations in Japan.
• Entry Suite An entry-level, limited-feature dental practice management subscription offering for clinics adopting MIC products for the first time, providing essential workflow efficiency and cost-effective operations without the full breadth of MIC WEB SERVICE modules.
• Electronic Health Record Standard Service (電子カルテ標準サービス) Electronic medical record add-on service for MIC WEB SERVICE that satisfies MHLW guideline requirements for the authenticity, readability, and preservation of medical information in Japanese dental clinics.
• Accounting Post-pay (会計あと払い post-pay) Post-pay billing add-on for MIC WEB SERVICE that allows dental patients to leave without paying at checkout, with payment collected from the clinic afterward.
• Automatic Change Machine Integration (自動釣銭機連携) Integration add-on linking MIC WEB SERVICE to automatic change machines at the clinic counter to prevent cash counting errors and enable transparent cash management.
• Web Medical Questionnaire (Web問診票) Web-based patient intake questionnaire add-on allowing dental patients to submit medical history and symptoms online prior to appointments.
• Smartphone Appointment Card (スマホDE診察券) Digital patient appointment card add-on accessible via smartphone, replacing traditional physical appointment cards for dental clinic patients.
• Cloud Backup (クラウドバックアップ) Cloud-based data backup add-on for MIC products, providing secure off-site backup and business continuity for dental clinic practice data.
• PC Peace of Mind Support Plus (PC安心サポート Plus) Paid PC repair and on-site IT support service for dental clinics using MIC products, covering virus protection, security, and hardware troubleshooting.

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

One partnership is on record.

• Europcar Mobility GroupflagshipStrategic or Co-development Partner · 22 April 2026Europcar Mobility Group announced an exclusive partnership with MIC Co., Ltd. to expand its presence in Japan. This is a strategic business alliance aimed at market growth for Europcar in the Japanese market.

Scale indicators1 record

Expansion highlights5 records

Broad incumbents

• eClinicalWorks: eClinicalWorks is a large ambulatory EHR and practice management vendor serving physician and dental practices with cloud-based clinical and billing workflows, broadly comparable in category to MIC's dental EHR/receipt platform.
• Henry Schein One (Dentrix): Dentrix, operated by Henry Schein One, is the largest US dental practice management software franchise and a global benchmark for dental clinic SaaS, serving a comparable dentist customer base with EHR, billing, and imaging features.
• Patterson Companies (Eaglesoft / Dolphin): Patterson's Eaglesoft and adjacent dental software brands serve North American dental clinics with practice management and imaging, providing a comparable incumbent template to MIC's Japanese dental SaaS offering.
• NEC (Healthcare & Life Sciences): NEC provides healthcare information systems and digital health solutions in Japan, including hospital and clinic IT, and competes with MIC for the broader Japanese healthcare IT modernization wallet despite not specializing in dental.
• Fujitsu (Healthcare IT): Fujitsu operates one of Japan's largest healthcare IT businesses, including hospital and clinic information systems, and competes with MIC for Japanese healthcare digitalization budgets as a broad incumbent rather than a dental specialist.

Emerging players

• Curve Dental: Curve Dental is a cloud-native dental practice management SaaS serving small and mid-sized dental practices, providing a benchmark for the cloud-first, subscription model that MIC WEB SERVICE is migrating toward in the Japanese market.
• tab32: tab32 is a cloud dental practice management and imaging platform targeting dental support organizations and group practices, representing a next-generation cloud architecture competing with legacy on-premise dental software like MIC's.

Direct peers

• ACT-Well (アクトウェル): ACT-Well provides dental clinic management software (WAVE21 and related products) to Japanese clinics, making it a direct competitor on dental EHR and receipt processing.
• Yoshida Co., Ltd. (ヨシダ): Yoshida is a leading Japanese distributor of dental equipment, materials, and clinic management software, overlapping with MIC's dental clinic IT offering as part of a broader dental product portfolio.
• Y's Corporation (ワイズ): Y's is a Japanese dental practice management software vendor offering electronic medical records and receipt/insurance claim processing for dental clinics, directly competing with MIC WEB SERVICE in the same Japanese dental SaaS segment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MIC