What Syscort does

Syscort is an IT consulting and technology services firm founded in 2016 and headquartered in Dubai Internet City as Syscort Technologies MENA FZ LLC, with subsidiary entities in India (Syscort Global Services Private Limited, Aurangabad), the United States (Syscort Technologies LLC, Dover, Delaware), and the United Kingdom (Syscort Technologies UK Limited, London). The company operates five service pillars — Digital Transformation, Product Engineering, Digital Innovation, Managed Services, and Team Augmentation — covering enterprise mobility, eCommerce, IoT, big data and analytics, ITSM/ITOM, ERP, CRM, AI/ML, RPA, BPM, application development, QA/testing, DevOps, UI/UX, low/no-code development, and on-demand technical staffing with a stated 24-hour resource onboarding SLA. Its core technology stack spans AWS and Azure cloud services, DevOps toolchains (Git, Jenkins, Docker, Ansible, Chef, Puppet, Kubernetes), and three certified vendor platforms — ServiceNow for ITSM/ITOM, 3CX for unified communications, and the open-source ERPNext platform for ERP across Services, Distribution, Manufacturing, Education, Retail, and Healthcare verticals.

The business model is primarily professional services revenue (IT consulting, product engineering, team augmentation, CRM/ERP implementation) supplemented by managed services retainers in cloud, infrastructure, email, and project management. Syscort employs a sales-led GTM with enterprise field sales, inside sales lead qualification via contact forms and [email protected], and regional office-based relationship management across its four operating geographies. The company is founder-led — Ajinkya Kalantri (Co-Founder & CEO) and Namrata Mundada (Co-Founder) — with 51–100 employees, no disclosed external funding, no parent company, no acquisitions, and no named customer logos in the available data. Marketing is centered on content (blog), SEO, email, and social channels rather than paid acquisition or PR-driven lead generation.

Name

Syscort

Legal name

Syscort Technologies

Website

https://syscort.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Syscort is a Dubai-based IT consulting firm (founded 2016, 51–100 employees) with offices in India, the USA, and the UK, offering digital transformation, product engineering, managed services, staff augmentation, and ERP/CRM implementation (ERPNext, ServiceNow, 3CX) to enterprises and SMEs.

Ownership category

akta.pro rank

Product category

IT Consulting and Digital Transformation Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)

akta.pro secondary industries

DevOps Consulting & Transformation (BPAEAKAA), Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC), Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)

Keywords

• IT consulting services
• Digital transformation
• Staff augmentation
• Managed cloud services
• ERPNext implementation

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Consulting Services: Strategic consulting and advisory services helping businesses optimize digital journeys, from strategic planning to seamless execution. Includes technology consulting, digital transformation advisory, and business process optimization.
2. Product Engineering Services: End-to-end product engineering including application development, QA/testing, DevOps, UI/UX design, and low/no-code development. Project-based or retainer engagements for building innovative products.
3. Managed IT Services: Recurring managed services for IT infrastructure including cloud management, IT infrastructure management, project management, and email services. Typically structured as ongoing retainer or subscription model.
4. Team Augmentation / Staff Augmentation: Flexible staffing model providing access to specialized IT talent on-demand. Revenue generated through resource billing based on skills, engagement duration, and number of resources deployed.
5. CRM Solutions: Customized CRM implementation, migration, integration, and support services. Includes consulting on strategy, architecture, and ongoing performance tuning.
6. ERP Services: ERP implementation, customization, and support services for ERPNext and other platforms. Covers various industry verticals including Services, Distribution, Manufacturing, Education, Retail, and Healthcare.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Syscort is an IT consulting firm that delivers digital transformation, product engineering, digital innovation, managed IT services, and team augmentation to enterprises, SMEs, and technology companies across UAE, India, USA, and UK. It provides bespoke application development, DevOps, QA, UI/UX, cloud and email managed services, ERP/CRM implementation (notably open-source ERPNext), ServiceNow-based ITSM/ITOM, 3CX unified communications, and AI, RPA, ML, and IoT solutions. Engagements are sold directly via project-based, retainer, or staff-augmentation models with quote-based pricing.

Product overview

Syscort is an IT consulting company offering a comprehensive suite of niche technology solutions through five core service pillars: Digital Transformation, Product Engineering, Digital Innovation, Managed Services, and Team Augmentation. The portfolio operates as a platform-plus-modules architecture where Digital Transformation provides enterprise-wide solutions (ERP via ERPNext, CRM, Enterprise Mobility, Big Data Analytics, eCommerce, ITSM/ITOM, IoT); Product Engineering covers application development, QA/testing, DevOps, UI/UX, and Low/No Code development; Digital Innovation offers AI, RPA, ML/Data Science, BPM, and 3CX Unified Communications; Managed Services handles project management, cloud, infrastructure, and email management; and Team Augmentation provides on-demand technical staffing. The core ERP platform is ERPNext with modules for Manufacturing, CRM, Finance, HR & Payroll, Sales, Project Management, Procurement, Helpdesk, Inventory, and Asset Management across Services, Distribution, Manufacturing, Education, Retail, and Healthcare verticals.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital Transformation Comprehensive digital transformation services helping businesses leverage latest technologies to improve operations, customer experience, and drive growth. Includes ERP, CRM, Enterprise Mobility, Big Data Analytics, eCommerce, ITSM/ITOM, and IoT solutions.
• Product Engineering End-to-end product engineering services enabling businesses to build innovative products, including application development, quality assurance and testing, DevOps, UI/UX design, and low/no-code development.
• Digital Innovation Digital innovation services leveraging cutting-edge technologies including AI, robotic process automation, machine learning and data science, business process management, and unified communications to help businesses stay ahead of competition.
• Managed Services IT managed services enhancing productivity, minimizing downtime, and optimizing IT infrastructure, including project management, managed cloud services, IT infrastructure management, and managed email services.
• Team Augmentation Staff augmentation services providing access to highly qualified resources in 24 hours, including software developers, DevOps engineers, QA engineers, UI/UX designers, AI developers, Oracle specialists, Salesforce experts, and cybersecurity resources.
• ERPNext Implementation Open-source, customizable ERP solution offering modules for Financial Accounting, Manufacturing, CRM, HR & Payroll, Sales, Project Management, Procurement, Helpdesk, Inventory, and Asset Management, with industry-specific support for Services, Distribution, Manufacturing, Education, Retail, and Healthcare verticals.
• CRM Solutions Customized CRM solutions including consulting on CRM strategy and architecture, upgrade and migration services, application support, performance tuning, and integration with multiple platforms.
• 3CX Unified Communications Certified 3CX partner providing unified communication services including voice, video, instant messaging, and live chat integration with features such as unlimited extensions, call accounting, built-in chat, CRM integration, paging/intercom, web conferencing, IVR, and call recording.
• ITSM and ITOM Solutions IT Service Management and IT Operations Management solutions built on ServiceNow for streamlining IT processes, modernizing IT service management, and enhancing efficiency through digital workflows.
• Managed Cloud Services Cloud management solutions maximizing cloud computing benefits while minimizing complexities and risks, providing a robust, secure, and cost-effective cloud environment.
• Managed Email Services Managed email services simplifying email management, improving productivity and security, and providing cost-effective email operations.
• IT Infrastructure Management IT infrastructure management solutions for on-site, offshore, or hybrid environments focused on efficiency, reliability, and security.
• Robotic Process Automation RPA services that automate repetitive business tasks such as data entry and report generation to enhance efficiency and reduce costs.
• Machine Learning and Data Science Machine learning and data science services that harness business data for predictive analytics, advanced ML algorithms, and data-driven decision-making.
• IoT Solutions End-to-end IoT services spanning device connectivity, data management, analytics, and application development for use cases from smart homes to industrial automation.
• Big Data and Analytics Big data solutions for managing and analyzing data, including enterprise data warehouse, data lake solutions, data migrations, ETL, data pipelines, DataOps, Cognitive Computing, and Business Intelligence & Reporting.

Quantifiable outcome

• Access to highly qualified and ready-to-onboard resources in just 24 hours for team augmentation services
• +1 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability12 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• ServiceNowcoreTechnology or IntegrationSyscort leverages ServiceNow's ITSM & ITOM platform to deliver enterprise service management and IT operations management solutions. Syscort's ITSM services provide organizations with a roadmap and services to modernize IT service management. The partnership enables organizations to increase efficiency and unlock scalability through digital workflows.
• 3CXcoreTechnology or IntegrationSyscort is a certified partner of 3CX, providing comprehensive unified communication services. As a certified partner, Syscort offers consultation, installation, configuration, customization, integration, training, and ongoing support for 3CX phone systems. 3CX is a software-based IP PBX offering voice, video, chat, and collaboration tools.
• ERPNextcoreTechnology or IntegrationSyscort specializes in ERPNext implementation, customization, and support services. ERPNext is an open-source comprehensive ERP platform featuring modules for Financial Accounting, CRM, HR & Payroll, Sales, Project Management, Manufacturing, Inventory, Asset Management, and Helpdesk.

Scale indicators2 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• Zensar Technologies: Zensar is a mid-tier global IT services company offering digital transformation, application management, and managed services across multiple geographies. Comparable to Syscort in horizontal service breadth and enterprise/SME dual segmentation.
• Birlasoft: Birlasoft is an India-headquartered IT services firm specializing in ERP, CRM, and digital transformation engagements for enterprise clients across verticals. Its portfolio and target customer profile closely mirror Syscort's digital transformation and enterprise applications focus.
• Damco Solutions: Damco is a mid-sized IT services and staff augmentation firm with global delivery capabilities, offering similar digital transformation, ERP/CRM, and managed services to enterprise and mid-market clients. Like Syscort, it targets flexible engagement models and serves both SMEs and large organizations.

Peers

• Kellton Tech:

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/SyscortServices
• Facebookfacebook.com/syscort
• LinkedInlinkedin.com/company/syscort

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Syscort