City of Vineland
The City of Vineland is a Faulkner Act municipal government serving the residents and businesses of Vineland, New Jersey through police, fire, public works, utilities, waste management, municipal court, recreation, and community development services, funded through taxes, user fees, and grants.
- Company typePublic
- Founded-
- HeadquartersVineland, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What City of Vineland does
The City of Vineland is a municipal government entity operating under the Faulkner Act (mayor–council form) in Cumberland County, New Jersey. It serves the residents and businesses of Vineland through a portfolio of public services including police, fire, public works, municipal utilities (water, electric, broadband), solid waste and recycling collection, building maintenance across more than 200 city-owned properties, municipal court, vital records, health department services, recreation, and community development. The City is governed by Mayor Anthony Fanucci and administered day-to-day by Business Administrator Robert E. Dickenson, Jr., with Tony Quigley serving as Chief Information Officer leading the Information Systems Division. The City employs between 1,001 and 5,000 staff across administrative, public safety, maintenance, and operational functions, headquartered at 640 East Wood Street, Vineland, NJ.
The City's technology and product footprint centers on the myVineland mobile application launched in 2024, which enables residents to submit and track non-emergency service requests, receive news and emergency alerts, and access online payments, forms, and the municipal calendar. Underlying infrastructure includes a city-operated GIS platform, a municipal Broadband Utility, network servers and storage, surveillance and access control systems across city facilities, and customer service/billing portals. The City has achieved Sustainable Jersey Certification, evidencing compliance with statewide sustainability standards covering environmental protection, land use, health and wellness, and citizen engagement. It operates two composting facilities (South Mill Road and Union Road) and maintains a recycling rate of nearly 60%, positioning it as one of the top recycling municipalities in New Jersey.
Revenue is generated through a hybrid municipal model combining property and other local taxes, federal and state grants (HUD CDBG, HOME, NJ Clean Communities, NJ HMFA ERMA mortgage assistance up to $75,000), user fees (including a recently increased $28/month residential trash and recycling collection fee, marriage licenses at $28 each, and vital records processing via VitalChek), municipal court fines, and utility charges. The City's principal customer segments are Vineland residents, low-to-moderate income households eligible for housing assistance programs, and small businesses within the Urban Enterprise Zone eligible for programs such as Project Beautify (5-year forgivable loans up to $50,000). It distributes services through City Hall and departmental offices, an online portal, curbside collection routes, the myVineland mobile app, cable channels 9 (Comcast) and 41 (Verizon Fios), and official social media channels on Facebook, LinkedIn, YouTube, and Instagram.
City of Vineland firmographics
Firmographics- Name
- City of Vineland
- Legal name
- City of Vineland
- Website
- https://vinelandcity.org
- Company type
- Public
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- The City of Vineland is a Faulkner Act municipal government serving the residents and businesses of Vineland, New Jersey through police, fire, public works, utilities, waste management, municipal court, recreation, and community development services, funded through taxes, user fees, and grants.
- Ownership category
- akta.pro rank
Where City of Vineland is headquartered
LocationHeadquarters
- HQ city
- Vineland
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
City of Vineland business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D
Revenue model
- Trash and Recycling Collection Fees: Monthly collection fee of $28.00 per month (increased from $24.00), first increase since 2021. Revenue supports waste collection operations including labor, insurance, maintenance, and landfill tipping fees.
- Municipal Court Fines and Fees: Revenue from traffic tickets, criminal complaints, and ordinance violations processed through municipal court.
- Vital Records Fees: Marriage licenses at $28.00 each, birth/death certificate fees through VitalChek partnership.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Residential Trash and Recycling Collection |
Distribution channels3 records
Marketing channels5 records
City of Vineland product offering
Product offeringCore offering
The City of Vineland is a municipal government operating under the Faulkner Act in Cumberland County, New Jersey, delivering essential public services to city residents including police and fire protection, trash and recycling collection, water and broadband utilities, community development and housing assistance programs, vital records administration, municipal court services, health department services, and recreation programs. The city supplements in-person service delivery with the myVineland mobile application and an online portal for service requests, payments, and information access.
Product overview
The City of Vineland is a municipal government offering a portfolio of digital services centered around the myVineland mobile application, which serves as the primary citizen-facing digital product. The city's digital infrastructure includes web-based service request portals, utility billing systems, health department services, and various departmental microsites. The core offering consists of the myVineland app integrated with multiple city department systems including Customer Service/Billing, Economic Development, Health Department, Fire Department, and Municipal Utilities.
Differentiator
Problem solved
Functional benefit
Products and services
- myVineland Mobile App A free mobile application that allows Vineland residents to submit and track non-emergency service requests, receive news updates and emergency alerts, and access city services including contact information, online payments, forms, and the municipal calendar of events.
- Trash and Recycling Collection Service Weekly curbside collection of household trash and recyclables for Vineland residents, including yard waste drop-off at the Union Road and South Mill Road composting facilities, plus free electronics, used motor oil, and used anti-freeze drop-off.
- Municipal Court Services Adjudication of criminal complaints, ordinance violations, and traffic tickets within Vineland city limits, administered by the Vineland Municipal Court under the direction of a Chief Judge and Court Director.
- Vital Records Services Issuance of marriage licenses ($28.00 each) and certified birth and death certificates, with online ordering available through the VitalChek partnership for an additional service fee.
- Municipal Broadband Utility City-operated broadband internet service available to Vineland residents and businesses through the Municipal Utilities department and the Information Systems / Broadband Utility program.
- Community Development and Housing Programs Federally funded housing and community programs administered to income-eligible Vineland residents and partner nonprofits, including the Community Development Block Grant (CDBG), HOME Investment Partnership Program, Residential Rehab Program, Home Ownership Assistance Program, and Project Beautify small-business loans up to $50,000.
- Recreation Programs Community recreation services, events, and facilities (including the Vineland Food Truck Festival) operated by the Vineland Recreation Department for city residents and visitors.
- Public Safety Services Police, fire, and emergency response services delivered by the Vineland Police Department and Fire Department to protect city residents and property.
Companies that use City of Vineland
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
City of Vineland technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
City of Vineland partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Sustainable JerseycoreSustainable Jersey is a state-wide certification program. Vineland has achieved certification by meeting rigorous requirements for sustainable municipal practices including environmental protection, health and wellness programs, and citizen engagement.
- Cumberland County Improvement AuthoritycoreThe city works in close cooperation with the Cumberland County Improvement Authority which manages the Solid Waste Complex and oversees county-wide recycling and clean communities programs. The authority sponsors Household Hazard Waste Cleanup Days.
- Habitat for HumanityminorHabitat for Humanity is designated as a Community Housing Development Organization. The city's HOME program can assist local nonprofits like Habitat for Humanity with funding and other support for affordable housing preservation and creation.
- Cumberland County Solid Waste ComplexcoreAll trash and recyclable material collected in Vineland is disposed of at the Cumberland County Solid Waste Complex in Deerfield Township.
- New Jersey Department of Environmental ProtectioncoreThe New Jersey Clean Communities Program is part of a comprehensive litter abatement effort that incorporates cleanup, enforcement, and education to help minimize trash and protect the environment.
- New Jersey Housing and Mortgage Finance Agency (NJ HMFA)minorThe Emergency Rescue Mortgage Assistance (ERMA) program provides financial assistance for eligible homeowners who have experienced income decrease or expense increase due to COVID-19, offering up to $75,000 per household.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
City of Vineland competitors and assessment
Company assessmentBroad incumbents
- Granicus: Government technology platform providing digital communications, service request, and civic engagement software to municipalities. Directly comparable technology category to Vineland's myVineland initiative.
- Tyler Technologies: Large public sector software provider serving municipal governments with ERP, citizen engagement, and payment platforms. Comparable in targeting the same municipal buyer and addressing similar digital service delivery needs.
Direct peers
- City of Trenton, NJ: Another mid-sized New Jersey municipal government providing a similar portfolio of public services including public safety, waste collection, and community development. Comparable in governance structure (mayor-council) and operating model.
- City of Millville, NJ: Neighboring Cumberland County municipality with very similar population profile, service portfolio, and operational scale. Direct geographic and demographic comparable to Vineland.
- City of Bridgeton, NJ: Adjacent Cumberland County city with comparable population, service offerings, and governance structure. Operates as a Faulkner Act municipality serving a similar resident base.
- City of Atlantic City, NJ: Mid-sized New Jersey municipality with similar public service breadth (police, fire, sanitation, municipal court, community development). Provides relevant benchmarking for NJ municipal operations at comparable scale.
- City of Camden, NJ: New Jersey municipal government serving a similar urban population with overlapping service delivery (public safety, sanitation, recreation, community development). Operates under comparable Faulkner Act governance.
Emerging players
- OpenGov: Government technology company offering budgeting, procurement, and citizen services software to municipal and state governments. Comparable in addressing the same digital transformation needs Vineland is pursuing.
- CivicPlus: Provider of municipal websites, mobile apps, and citizen engagement software. Directly comparable to the myVineland mobile app and online service portal in functionality and target customer.
Others
- Rattletech: Mobile application developer for municipal governments — the vendor behind the myVineland app. Relevant as the technology partner enabling Vineland's digital citizen engagement platform.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
City of Vineland social profiles
Digital presenceCity of Vineland compliance and trust
Trust signalCompliance1 record
City of Vineland financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Vineland leadership team
Management profileNumber of profiles
Profiles15 records
City of Vineland funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of Vineland M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of Vineland
What does City of Vineland do?
The City of Vineland is a municipal government operating under the Faulkner Act in Cumberland County, New Jersey, delivering essential public services to city residents including police and fire protection, trash and recycling collection, water and broadband utilities, community development and housing assistance programs, vital records administration, municipal court services, health department services, and recreation programs. The city supplements in-person service delivery with the myVineland mobile application and an online portal for service requests, payments, and information access.
Is City of Vineland a public or private company?
City of Vineland is a public company. It is classified as public and is currently operating.
When was City of Vineland founded?
City of Vineland was founded in -1. It employs 1,001 to 5,000 people.
Where is City of Vineland based?
City of Vineland is headquartered in Vineland, United States, in the North America region.
How does City of Vineland make money?
Three revenue lines are on record. Trash and Recycling Collection Fees are the primary driver. The others are municipal Court Fines and Fees and vital Records Fees.
Who are City of Vineland's main competitors?
Broad incumbents on record are Granicus and Tyler Technologies. Direct peers are City of Trenton, NJ, City of Millville, NJ, City of Bridgeton, NJ, City of Atlantic City, NJ and City of Camden, NJ. Emerging players are OpenGov and CivicPlus. Rattletech is listed as an others.
Does City of Vineland have an API?
No public API is recorded for City of Vineland.