Waste Water Services

What Waste Water Services does

Waste Water Services, operating as Wind River Environmental of Carver, MA, is a privately held LLC providing liquid waste management, septic, plumbing, and grease management services across Southern Massachusetts. The company operates a single regional location in Carver, MA as part of the broader Wind River Environmental Family of Brands network, which has served the East Coast since 1946 and under which the local operation has run for 35+ years. Service delivery is segmented across three verticals: residential homeowners (septic pumping, maintenance and repair, system installation, plumbing, drain field work, trenchless pipelining, hydro excavation, storm drain cleaning); commercial clients including restaurants, food service, and car washes (grease trap cleaning and installation, drain cleaning, lift station services, catch basin cleaning, septic services, emergency response, sludge removal, waste disposal, confined space entry); and municipal and industrial customers (vacuum truck services, wastewater solutions, treatment facility management, hydroexcavation, disaster recovery). Heritage Pumping is retained as a wholly owned subsidiary brand within the network.

The business runs a service-based, equipment-intensive operating model rather than a software or platform model. Revenue is generated through one-time and recurring service engagements priced on a quote basis, with no public pricing tiers disclosed. The go-to-motion is direct-to-consumer and direct-to-SMB, using phone scheduling (978-571-5253), two online booking platforms (bookmyseptic.com, bookmygrease.com), a dedicated commercial client portal, and a $50 customer referral program; 24/7 emergency response is offered. Supporting technology is limited to scheduling/booking software and a commercial account portal; no proprietary technology platforms, AI/ML systems, patents, or app products are in evidence. Customer logos are not disclosed and no funding rounds, management team, or revenue figures have been published, leaving ownership, leadership, and financial profile largely opaque beyond the 11–50 employee headcount range.

Name

Waste Water Services

Legal name

Wind River Environmental LLC

Website

https://wwsiofma.com

Company type

Private

Founded year

1946

Operating status

Operating

Headcount range

11–50 employees

Short description

Waste Water Services, operating as Wind River Environmental of Carver, MA, is a privately held liquid waste management provider serving residential, commercial, and municipal clients across Southern Massachusetts with septic, grease trap, plumbing, and industrial wastewater services.

Ownership category

akta.pro rank

Product category

Wastewater Management Services

NAICS

Solid Waste Collection (562111), Waste Collection (5621), Other Waste Collection (562119)

SIC

Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Grease Trap, Used Cooking Oil & FOG Services (Collection & Recycling) (EUAIAGAK)

akta.pro secondary industries

Commercial & Office Waste Collection (Non-hazardous) (EUAIAGAA), Roll-Off / Containerized MSW Collection (Commercial & Industrial) (EUAIAAAD)

Keywords

• Septic services
• Grease trap cleaning
• Wastewater management
• Hydro excavation
• Lift station services

Headquarters

HQ city

Bridgewater

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Others

Revenue model

1. Residential Septic Services: One-time and recurring services for homeowners including septic pumping, maintenance, repair, system installation, pump station repair, plumbing, drain field repair, and trenchless pipelining.
2. Commercial Grease Trap Services: Grease trap cleaning, replacement, installation, and ongoing maintenance for restaurants and food service businesses. Also includes commercial drain cleaning and plumbing services.
3. Municipal & Industrial Services: Lift station services, catch basin cleaning, sludge removal, waste disposal, vacuum truck services, hydroexcavation, confined space entry, wastewater solutions, treatment facility management, and disaster recovery for municipalities and industrial facilities.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Waste Water Services, operating as Wind River Environmental of Carver, MA, provides liquid waste management services including residential septic pumping, maintenance, repair and installation, commercial grease trap cleaning and replacement, plumbing, drain field repair, trenchless pipelining, hydroexcavation, and municipal/industrial wastewater solutions such as lift station services, vacuum truck operations, sludge removal, treatment facility management, and disaster recovery. Services are delivered on-site across Southern Massachusetts via a 24/7 field-service operation supported by online booking portals and a commercial client portal.

Product overview

Wind River Environmental offers a comprehensive suite of liquid waste management services delivered through three primary segments: Residential (septic pumping, maintenance, repair, installation, plumbing, trenchless pipelining, hydro excavation, drain field services), Business & Commercial (grease trap cleaning/installation, drain cleaning, lift station services, catch basin cleaning, septic services, emergency response, sludge removal, waste disposal, confined space work), and Municipal & Industrial (vacuum truck services, wastewater solutions, treatment facility management, disaster recovery). The company operates a service platform combining local expertise with national network resources spanning 75+ years of industry experience. Services are accessible through online booking, a commercial customer portal, and 24/7 emergency availability.

Differentiator

Problem solved

Functional benefit

Brands

• Heritage Pumping: Septic pumping services operated as part of Wind River Environmental's Family of Brands

Products and services

• Residential Septic Pumping Removal of accumulated waste from residential septic tanks to prevent system overflow or failure; targets homeowners in Southern Massachusetts.
• Septic Maintenance & Repair Ongoing maintenance and repair services for residential septic systems to ensure continued functionality and regulatory compliance.
• Plumbing Services General plumbing services including repairs, installations, and troubleshooting for residential and commercial properties.
• Septic System Installation Installation of new septic systems for residential properties requiring replacement or new construction.
• Trenchless Pipelining No-dig pipe rehabilitation technology that repairs existing pipes without excavation, applicable to residential, commercial, and municipal settings.
• Drain Field Repair & Replacement Repair and replacement services for residential septic drain fields (leach fields) that have failed or need upgrading.
• Septic Pump Station Repair Repair services for residential septic pump stations to address mechanical failures and ensure proper operation.
• Septic Inspections

Quantifiable outcome

• Real-time reporting and follow-up reports with summary and photos for customer records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Waste Management (WM): Largest U.S. provider of comprehensive waste management services, including commercial and industrial waste collection. Comparable in the commercial/industrial and municipal waste service segments but with a much broader portfolio and national scale.
• Wind River Environmental: The parent Family of Brands network providing residential septic, commercial grease trap, and municipal wastewater services across the East Coast since 1946. Directly comparable as the umbrella brand of which Waste Water Services is a local franchise/location.
• Clean Harbors: Provider of environmental and industrial services including waste disposal, emergency response, and industrial cleaning. Comparable in industrial wastewater, sludge removal, and disaster recovery service lines though focused on hazardous waste management.
• Republic Services: One of the largest U.S. non-hazardous solid waste management companies, providing collection, transfer, recycling, and disposal services. Adjacent comparison given municipal/industrial wastewater and sludge removal services, but operates at significantly greater scale and scope.
• ServiceMaster Clean / Terminix: Diversified home and commercial services company with adjacent offerings in facility services and specialty cleaning. Relevant as a broader home services peer given the company's 24/7 emergency service positioning, though not a direct competitor in liquid waste.

Direct peers

• Zoom Drain: Specialty drain and sewer service franchise focused on residential and commercial drain cleaning, inspections, and repairs. Directly comparable to the company's commercial drain cleaning and hydroexcavation service lines.
• Roto-Rooter: National plumbing, drain cleaning, and sewer services company offering residential and commercial services 24/7. Overlaps with the company's drain cleaning, plumbing, and wastewater service lines for both homeowner and commercial customers.
• RooterMan: Franchised plumbing and drain cleaning network with a strong presence in New England. Overlaps directly in residential plumbing, septic, and drain service offerings within the same regional geography.
• Heritage Pumping: Sub-brand within the Wind River Environmental Family of Brands providing septic pumping services. Operates under the same network as the subject company with materially overlapping residential septic and liquid waste service offerings.
• Mr. Rooter Plumbing: Franchised plumbing and drain service brand serving residential and commercial customers. Comparable in residential plumbing, septic, and drain field service offerings with similar 24/7 emergency positioning.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Waste Water Services