What ITT PRO Services does

ITT PRO Services is the aftermarket services and engineered parts division of ITT INC. (NYSE: IEX), focused on industrial pumps and rotating equipment. Operating since 1920 and headquartered in Seneca Falls, New York, the division employs 501-1,000 people and serves industrial customers across six verticals: Energy, Mining & Minerals, Chemical, Pulp & Paper, General Industry, and Water & Wastewater, with additional focus on Energy Evolution sub-segments including Battery Value Chain, Hydrogen & Ammonia, Carbon Emission Reduction, LNG, and Biofuels.

The core offering combines PRO Services Centers (in-shop reconditioning and upgrades), on-site Field Service, Energy Performance Services (efficiency optimization of pump systems), and Solution Engineering. ProCast is the proprietary sub-brand for reengineered replacement parts compatible with major OEM pump platforms including Durco Mark II & Mark III, Warman, and Sulzer APT/APP (Ahlstrom). The PRX family (PRX-CBS, PRX-CNG, PRX-VMS, PRX-VSR) extends the hardware catalog, while the Pump Selection System and Parts RFQ tools add a digital buyer-experience layer. VIDAR Motors, a partnered variable-speed industrial motor, is featured as a complementary product for pumps, fans, and fluid process systems.

The business model is B2B enterprise field sales with quote-based pricing (no public pricing), channel mix spanning direct service centers, a Salesforce-based extranet portal for customers/distributors/suppliers, an authorized distributor network, and an online Parts RFQ system. Geographic coverage spans USA, Canada, Latin America, Europe/Middle East, Africa, and Asia. Revenue is generated through aftermarket service contracts, hardware sales of engineered parts and PRX products, and licensing/sale of the PRX product line; pricing is bespoke and not publicly disclosed.

Name

ITT PRO Services

Legal name

ITT INC.

Website

https://ittproservices.com

Company type

Private

Founded year

1920

Operating status

Operating

Headcount range

501–1,000 employees

Short description

ITT PRO Services is the aftermarket services division of ITT INC., providing repairs, upgrades, engineered replacement parts, and field service for industrial pumps and rotating equipment across energy, mining, chemical, pulp and paper, water, and general industry markets worldwide.

Ownership category

akta.pro rank

Product category

Industrial Pump and Rotating Equipment Services

NAICS

Pump and Compressor Manufacturing (33391), Measuring, Dispensing, and Other Pumping Equipment Manufacturing (333914)

SIC

Pumps & Pumping Equipment (3561), General Industrial Machinery & Equipment (3560)

akta.pro primary industry

Aftermarket Parts, Service & Remanufacturing (Pumps/Compressors) (IMAHANAJ)

akta.pro secondary industries

Pump & Compressor Packages (Skids, Booster Sets) (IMAHANAG), Specialty & Metering Pumps (IMAHANAC)

Keywords

• Industrial pump services
• Aftermarket parts
• Rotating equipment repair
• Engineered replacement parts
• Fluid process solutions

Headquarters

HQ city

Seneca Falls

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Aftermarket Pump Services: Core revenue stream from repairs, upgrades, and maintenance services for pumps and rotating equipment. Services are provided through PRO Services Centers and on-site field service operations.
2. Engineered Replacement Parts: Sale of reengineered and highly engineered replacement parts for pumps including ProCast brand parts for Durco, Warman, and Sulzer pump models
3. PRX Product Sales: Sale of PRX product line including PRX-CBS, PRX-CNG, PRX-VMS, and PRX-VSR for industrial pump applications

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

ITT PRO Services provides aftermarket pump and rotating equipment services through PRO Services Centers, on-site field service, engineered replacement parts (ProCast brand), the PRX pump product family, and energy performance optimization. The offering centers on repairing, upgrading, and reengineering industrial pumps for sectors including energy, mining, chemical, pulp and paper, and water/wastewater, complemented by digital tools for pump selection and parts ordering.

Product overview

ITT PRO Services operates as a platform-plus-services provider offering repairs, upgrades, and highly engineered replacement parts for industrial pumps and rotating equipment. The core PRO Services brand encompasses PRO Services Centers (economical repair and upgrade facilities), Field Service (on-site maintenance), Energy Performance Services, and Solution Engineering. The ProCast sub-brand provides reengineered replacement parts covering multiple pump manufacturers including Durco, Warman, and Sulzer. Additional offerings include the PRX family of pump products (PRX-CBS, PRX-CNG, PRX-VMS, PRX-VSR) and the VIDAR Industrial Motor featuring embedded variable-speed intelligence. Supporting tools include the Pump Selection System for application matching and Parts RFQ for ordering. Markets served include Energy, Mining and Minerals, Chemical, Pulp and Paper, General Industry, and Water & Wastewater, with specialized focus on Energy Evolution sectors including Biofuels, Hydrogen & Ammonia, Carbon Emission Reduction, LNG, and Battery Value Chain.

Differentiator

Problem solved

Functional benefit

Brands

• ProCast: Reengineered replacement pump parts for industrial applications including Durco, Warman, and Sulzer pumps
• VIDAR Motors
• PRO Services

Products and services

• PRO Services Centers Service centers that recondition all types of pumps and rotating equipment, restoring them to original specifications as an economical alternative to high maintenance costs. Offered to industrial customers across global markets.
• ProCast Engineered Replacement Parts
• Field Service
• Energy Performance Services
• Solution Engineering
• VIDAR Industrial Motor

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• VIDAR MotorsminorStrategic or Co-development PartnerVIDAR Motors is a new type of industrial motor featuring embedded variable-speed intelligence designed for pumps, fans, and fluid process systems. ITT PRO Services features VIDAR motors as part of their product ecosystem. VIDAR is purpose-built for industrial facilities and installs into conventional motor footprints. ITT promotes VIDAR as part of their aftermarket and complementary product offerings.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• KSB SE & Co. KGaA: German pump and valve manufacturer with global service network. Competes in industrial process pump service and aftermarket parts across chemical, energy, and water verticals.
• Flowserve Corporation: Global pump OEM with substantial aftermarket services for industrial pumps including the Durco brand that ITT PRO Services' ProCast line supports. Direct competitor for pump service contracts and replacement parts across the same verticals.
• Weir Group: UK-listed engineering company owning the Warman pump brand, which ITT PRO Services supports via ProCast parts. Weir's Minerals division competes for the same mining and minerals pump service opportunities.
• Sulzer Ltd. Swiss pump manufacturer with a large global service and aftermarket business. ITT PRO Services makes reengineered parts for Sulzer APT/APP pumps, and Sulzer competes directly with PRO Services Centers for service revenue.
• Xylem Inc. Major water and industrial pump manufacturer with a dedicated services business. Competes for water/wastewater, chemical, and general industry pump service and replacement parts accounts.

Broad incumbents

• Crane Co. Diversified industrial manufacturer with a fluid handling segment including pumps and engineered materials. Overlaps with ITT PRO Services in chemical, energy, and general industry process applications.
• IDEX Corporation: Diversified industrial fluidics and pump conglomerate serving similar industrial and chemical end markets. Operates multiple pump brands across a broader portfolio than ITT PRO Services.
• SPX Flow: Industrial flow and pump technology provider with service operations across food, energy, and industrial markets. Overlaps with ITT PRO Services in process pump service and parts.
• Atlas Copco: Large industrial equipment OEM with pumps, compressors, and service operations. Competes in industrial fluid process and aftermarket services across many of the same geographies and verticals.
• Roper Technologies: Diversified industrial technology company with flow control and pump-related assets serving similar industrial verticals. Operates broadly in industrial software and equipment rather than specializing in pump services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCv4pEK8DWwnm9Uge2devPGA
• Xx.com/ITTPROServices
• Facebookfacebook.com/ITTPROServices

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITT PRO Services