Isnet

What Isnet does

İsnet Telekomünikasyon A.Ş. (legal name: İsnet İstanbul Net Telekomünikasyon Elektronik Servis Hizmetleri Tic. Ve San. A.Ş.) is a privately held, 100% Turkish-domestic systems integrator founded in 1995 and headquartered in Ataşehir, Istanbul. The company delivers end-to-end IT infrastructure, network security, unified communications, virtualization, and call center solutions to mid-to-large enterprise customers across Turkey, with branches in Ankara, İzmir, and Çorlu, plus a nationwide field team. It has completed more than 1,000 projects and holds 1,000+ active maintenance contracts, supported by a workforce that includes 700+ field/maintenance staff and 300+ core sales, support, and software development personnel.

The company's technology portfolio is built around a multi-vendor partner stack anchored by Avaya (Diamond Partner status) for unified communications and contact center, Fortinet for network/endpoint/email/web security, Sangfor for HCI/VDI virtualization and XDR, Zoom for cloud contact center and telephony, and Logitech for AI-enabled video conferencing hardware. Layered on top are proprietary software products developed at the company's officially designated R&D Center (since 2018) — Isnet CallAge Outbound Dialer and ICSC (Isnet Communication Solution Center) Agent & Supervisor Desktop — both built on Avaya Application Enablement Services SDKs and integrated with customer CRM, workflow, and banking applications.

İsnet generates revenue through four streams: IT infrastructure product resale (hardware and software from global vendors), professional services (R&D, consulting, project management), recurring maintenance and managed-service contracts, and outsource services (50+ certified IT personnel and 400+ call center personnel across 5 locations). Pricing is quote-based and customized per enterprise engagement; no public pricing exists. Go-to-market combines direct enterprise field sales with channel partnerships, supported by technology vendor co-marketing and an active reference base across banking, healthcare, insurance, automotive, manufacturing, and retail verticals. The company also reports regional project delivery in Iraq, Azerbaijan, and Algeria.

Name

Isnet

Legal name

İsnet İstanbul Net Telekomünikasyon Elektronik Servis Hizmetleri Tic. Ve San. A.Ş

Website

https://isnetservis.com.tr

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

251–500 employees

Short description

İsnet is a Turkish privately held systems integrator founded in 1995 that delivers IT infrastructure, network security, unified communications, virtualization, and call center solutions — combined with proprietary Avaya-integrated software — to mid-to-large enterprise customers across Turkey.

Ownership category

akta.pro rank

Product category

Enterprise IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Network, Infrastructure & Data Center Integration (BPAEAAAK)

akta.pro secondary industries

Application Maintenance & Support (AMS) (BPAEAFAC), IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH)

Keywords

• Enterprise IT services
• Network security solutions
• Unified communications
• Contact center solutions
• IT system integration

Headquarters

HQ city

Istanbul

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Infrastructure Solutions: Provides network infrastructure, security, and communication solutions including hardware, software, and professional services for enterprise customers. Revenue generated from product sales, system integration, and ongoing maintenance contracts.
2. Professional Services: R&D Center, consulting, project management, and field services. Revenue from implementation, customization, and integration services.
3. Maintenance and Support Contracts: Over 1000 maintenance contracts providing recurring revenue from ongoing support, monitoring, and system management services across 700+ staff.
4. Outsource Services: IT outsourcing and call center outsourcing services. Supports companies with 50+ certified IT personnel and 400+ call center personnel across 5 locations.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Isnet is an Istanbul-headquartered IT system and service provider founded in 1995 that delivers enterprise IT infrastructure, network and cyber security, unified communications, virtualization, and contact center solutions to mid-to-large Turkish enterprises. The company combines third-party technology resale (Avaya, Fortinet, Sangfor, Zoom, Logitech, Cisco, VMware, Nutanix, HPE, Dell, etc.) with proprietary software (Isnet CallAge outbound dialer, ICSC agent/supervisor desktop), professional services, and a 700+ person nationwide field service organization. Its Avaya Diamond Partner status and in-house R&D Center underpin bundled infrastructure, managed service, and outsourcing contracts for banks, hospitals, insurers, and industrial customers.

Product overview

Isnet is a Turkish telecommunications and IT services company (İsnet İstanbul Net Telekomünikasyon Elektronik Servis Hizmetleri Tic. Ve San. A.Ş.) founded in 1995, offering a portfolio of technology solutions through partnerships with global vendors and proprietary products. The portfolio is organized into six main solution categories: (1) Fortinet security products including FortiEDR, FortiGate, FortiMail, FortiNAC, FortiSOAR, and FortiWeb providing endpoint, network, email, NAC, SOAR, and web application security; (2) Sangfor solutions encompassing network security and management (Omni-Command XDR, Cyber Command NDR, Endpoint Secure EDR, IAG), Hyper Converged Infrastructure (HCI), and aDesk VDI for virtualization; (3) Zoom communications products including Zoom Contact Center and Zoom Phone for AI-powered customer engagement and cloud telephony; (4) Logitech video conferencing hardware including Rally Bar Huddle, Rally Bar Mini, Rally Bar, Rally Plus, Sight AI camera, Tap touch panel, and Logitech Select support services; (5) Network infrastructure services covering WLAN, LAN/WAN, and physical infrastructure using products from Cisco, Avaya, Aruba, Ruckus, and others; and (6) Proprietary Isnet-developed applications including CallAge Outbound Dialer System and ICSC Agent & Supervisor Desktop, both integrated with Avaya platforms. Additional services include call center solutions, SIEM & SOAR, penetration testing, R&D center, professional services, project management, outsource services, and field services. The company serves customers across Turkey with branches in Istanbul, Ankara, İzmir, and Çorlu.

Differentiator

Problem solved

Functional benefit

Brands

• Isnet CallAge Outbound Application: Self-developed outbound dialer system for campaign management and outbound calls, developed via Avaya Application Enablement System (AES), fully interoperable with Avaya Communication Systems.
• ICSC (Isnet Communication Solution Center)

Products and services

• Fortinet Security Solutions

Named customers8 records

Segments3 records

Ideal customer profiles2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability6 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and major.

• FortinetcoreTechnology or IntegrationFortinet is a global leader in网络安全, providing next-generation firewalls, endpoint protection, and security operations solutions. İsnet serves as a key partner delivering Fortinet security solutions including FortiGate, FortiEDR, FortiMail, FortiNAC, FortiSOAR, and FortiWeb to Turkish enterprises.
• SangforcoreTechnology or IntegrationSangfor is a global cybersecurity and cloud computing provider. İsnet offers Sangfor's network security and management, virtualization (HCI, VDI), and access solutions including Cyber Command NDR, Endpoint Secure, and Internet Access Gateway.
• ZoomcoreTechnology or IntegrationZoom provides video communications and collaboration platform. İsnet resells and implements Zoom Contact Center and Zoom Phone solutions for enterprise customers in Turkey.
• LogitechcoreTechnology or IntegrationLogitech offers video conferencing hardware and collaboration tools. İsnet distributes Logitech video conference products, room solutions, and accessories including Rally Bar, Sight, Tap, and provides Logitech Select support services.
• AvayacoreTechnology or IntegrationAvaya is a leading communications equipment manufacturer. İsnet holds Diamond Partner status (highest level) and Partner in Customer Excellence recognition from Avaya, offering the complete Avaya product portfolio including IP telephony, unified communications, call center solutions, and video conferencing.
• CiscomajorTechnology or IntegrationCisco provides networking, collaboration, and security solutions. İsnet offers Cisco networking products for WLAN, LAN/WAN infrastructure, and video conferencing solutions.
• Aruba (HPE)majorTechnology or IntegrationAruba, a Hewlett Packard Enterprise company, provides wireless networking solutions. İsnet offers Aruba WLAN infrastructure products.
• Ruckus (CommScope)majorTechnology or IntegrationRuckus provides wireless networking equipment. İsnet resells Ruckus wireless infrastructure solutions.
• VMwaremajorTechnology or IntegrationVMware provides virtualization and cloud infrastructure software. İsnet offers VMware virtualization solutions and integrated infrastructure products.
• NutanixmajorTechnology or IntegrationNutanix provides hyperconverged infrastructure solutions. İsnet resells Nutanix HCI products for enterprise data center modernization.
• HPE (Hewlett Packard Enterprise)majorTechnology or IntegrationHPE provides data storage, servers, and networking solutions. İsnet offers HPE storage and data center products.
• Dell TechnologiesmajorTechnology or IntegrationDell provides enterprise IT infrastructure including storage, servers, and networking. İsnet resells Dell data storage and integrated infrastructure solutions.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Gantek Technology: Turkish IT services and security-focused integrator. Comparable in niche security services (SIEM, penetration testing, Fortinet implementations) overlapping with İsnet's security portfolio.

Direct peers

• Biznet Bilişim: Turkish IT services and systems integration firm offering enterprise infrastructure, security, and managed services. Overlaps İsnet on network integration, security implementations, and IT outsourcing.
• Karel: Turkish telecommunications equipment manufacturer and integrator producing PBX, IP telephony, and contact center solutions. Closely comparable to İsnet's Avaya-based unified communications and call center business.
• Despec Bilgisayar: Turkish IT distributor covering networking, security, and storage products from global vendors. Competes with İsnet's hardware distribution and integration business in Turkey.
• Index Grup: One of Turkey's largest IT distributors and system integrators with broad portfolio across networking, security, and enterprise software. Direct competitor to İsnet in the Turkish enterprise VAR/SI channel.
• 3D Digital: Turkish IT integrator specializing in enterprise networking, security, and unified communications. Comparable vendor portfolio (Cisco, Fortinet, Avaya) and similar mid/large enterprise customer focus.
• Arena Bilgisayar: Major Turkish IT distributor with value-added services across enterprise hardware, networking, and security. Competes with İsnet for enterprise resale and integration deals in Turkey.

Broad incumbents

• Turkcell Superonline: Telecom and IT services arm of Turkcell offering cloud, data center, and managed services to enterprises in Turkey. A larger incumbent with broader portfolio that competes with İsnet for enterprise IT infrastructure budgets.
• Vodafone Business Turkey: Enterprise division of Vodafone Turkey offering unified communications, IoT, cloud, and managed services. Overlaps with İsnet's communications and managed services offerings at the enterprise tier.

Regional players

• Genç Telekom: Telecommunications and IT services provider focused on Turkey and regional markets. Offers overlapping voice, data, and managed services, with regional rather than nationwide scale similar to İsnet.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/isnetservis
• LinkedInlinkedin.com/company/isnet-telekom-nikasyon-a-

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Isnet