Pittsfield Veterinary Hospital

What Pittsfield Veterinary Hospital does

Pittsfield Veterinary Hospital is a private general veterinary practice established in 1962 and headquartered at 1634 West Housatonic St., Pittsfield, Massachusetts, serving pet owners across Berkshire County and adjacent areas of Western Massachusetts and New York. The hospital operates under the VetCor network of veterinary practices and runs an integrated pet resort subsidiary called Shaker Hill Pet Resort that provides boarding, daycare, and grooming.

The clinical offering spans wellness care for dogs, cats, pocket pets, and exotic animals, alongside specialized services including dermatology, ophthalmology, behavior counseling, dental care, diagnostic imaging, pharmacy, international health certificates, emergency care, and end-of-life/hospice support. Surgical capabilities were expanded in 2024 to include rigid laparoscopic and flexible endoscopic procedures, with diagnostic services augmented by ultrasound telemedicine and cardiologist-led echocardiography consultations. Alternative therapies (acupuncture and animal chiropractic) round out the service portfolio. Supporting technology integrations include an online pharmacy via OurVet and the PetDesk mobile app for appointment management and refills.

The revenue model is professional services–led, with per-visit and procedure-based fees plus in-house and online pharmacy sales; pricing is quote-based and disclosed only on consultation. Distribution is primarily direct-to-consumer through a single physical site, supplemented by phone/online booking, the digital pharmacy, the mobile app, and a referring veterinarian channel for specialty cases. The practice also runs a Community Client Care program offering discounted or free services to disabled and elderly pet owners, and maintains long-running community partnerships with BFAIR (since 1996) and the local humane society.

Name

Pittsfield Veterinary Hospital

Legal name

Pittsfield Veterinary Hospital

Website

https://pittsfieldvet.com

Company type

Private

Founded year

1962

Operating status

Operating

Headcount range

11–50 employees

Short description

Pittsfield Veterinary Hospital is a private general veterinary practice in Pittsfield, Massachusetts, founded in 1962 and operating under VetCor, serving pet owners across Berkshire County with wellness, specialty, surgical, pharmacy, alternative care, and integrated pet resort services.

Ownership category

akta.pro rank

Headquarters

HQ city

Pittsfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Veterinary Medical Services: Core veterinary services including wellness exams, diagnostic procedures, dental care, surgery, pharmacy, and alternative therapies such as acupuncture and chiropractic. Revenue generated through per-visit fees, procedure fees, and ongoing treatment plans.
2. Pet Pharmacy & Products: In-house pharmacy and retail pet products including prescription food, medications, and health supplies. Online pharmacy available through their Vet.com portal.
3. Shaker Hill Pet Resort (Boarding & Daycare): Pet resort services including boarding, outdoor run areas, daycare, and retail. Operates under the Shaker Hill Pet Resort brand with separate hours and pricing.
4. Alternative Care Services: Holistic veterinary alternatives including acupuncture and animal chiropractic services

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Pittsfield Veterinary Hospital is a full-service general veterinary practice in Pittsfield, MA, operating since 1962. It provides medical, surgical, dental, diagnostic, pharmacy, emergency, alternative therapy, and end-of-life care for dogs, cats, and exotic pets, while also operating Shaker Hill Pet Resort for boarding, daycare, and retail.

Product overview

Pittsfield Veterinary Hospital is a general veterinary practice serving the Berkshires in Massachusetts since 1962. The hospital offers a comprehensive portfolio of veterinary services organized around core care categories: general wellness care for dogs, cats, and pocket pets; specialized medical services including dermatology, ophthalmology, and behavior counseling; advanced surgical capabilities featuring rigid laparoscopic and flexible endoscopic procedures; diagnostic services with ultrasound telemedicine and echocardiography; pharmacy and retail products; emergency care; and alternative therapies such as acupuncture and chiropractic. Additionally, the hospital operates Shaker Hill Pet Resort for boarding, daycare, and retail services. The practice recently expanded its capabilities to include ultrasound telemedicine and cardiologist consultations, enhancing its diagnostic sophistication beyond traditional general practice offerings.

Differentiator

Problem solved

Functional benefit

Brands

• Shaker Hill Pet Resort: A pet resort offering boarding, daycare, and outdoor run areas operated as part of Pittsfield Veterinary Hospital's services.

Products and services

• Dog & Cat Care Comprehensive wellness exams and general care for dogs and cats including preventive health assessments, vaccinations, and routine check-ups.
• Pocket Pet Care Veterinary care services for small mammals including rabbits and other pocket pets.
• Exotic Pet Care Specialized veterinary care for exotic pets including reptiles and birds.
• Ophthalmology Eye care services for pets including diagnosis and treatment of ocular conditions.
• Pet Allergy & Dermatology Diagnosis and treatment of skin conditions, allergies, and dermatological issues in pets.
• Diagnostics Diagnostic procedures including laboratory tests, imaging, and diagnostic screenings to identify health conditions; recent expansion includes telemedicine ultrasound and cardiologist echocardiography consultations.
• Pet Dental Care Dental care services including cleanings, extractions, and oral health maintenance for dogs and cats.
• Surgical Procedures Hospital surgery services including traditional and advanced surgical procedures such as rigid laparoscopic and flexible endoscopic surgeries.
• Pharmacy & Pet Products On-site pharmacy and retail products including prescription medications and pet supplies, with online pharmacy via OurVet.
• Pet Emergencies Emergency veterinary care services for urgent and critical pet health situations.
• Alternative Care (Acupuncture and Chiropractic) Complementary and alternative veterinary therapies including acupuncture and animal chiropractic services.
• Shaker Hill Pet Resort Pet boarding, daycare, and resort services featuring outdoor run areas and overnight accommodations for dogs and cats.

Quantifiable outcome

• 4.8 star rating on Google Reviews indicating high customer satisfaction

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Berkshire Family and Individual Resources (BFAIR)minorOthers · 1 January 1996Pittsfield Veterinary Hospital has supported BFAIR since 1996. BFAIR is a local organization that employs individuals with unique needs and disabilities. The partnership involves community support through donations, sponsorship collections, and participation in awareness events.
• Local Humane SocietyminorOthersThe hospital sets up donation boxes and encourages sponsorships throughout the year to support their local humane society, including food, product, and money donations. They also participate in walks and runs organized by the humane society to increase awareness.
• Shaker Hill Pet ResortcoreStrategic or Co-development PartnerShaker Hill Pet Resort is an integrated pet boarding and daycare service operated alongside Pittsfield Veterinary Hospital. The resort offers separate hours, pricing, and specialized services including resort rooms, outdoor runs, and grooming. Mike and Maggie, French bulldog mascots, serve as security detail for the Community Client Care program.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• BluePearl Pet Hospital: BluePearl focuses on specialty and emergency veterinary medicine, overlapping with Pittsfield's newer advanced surgical, endoscopic, and cardiology offerings. Comparable on the specialty/advanced-care axis where Pittsfield is investing.
• Ethos Veterinary Health: Ethos operates specialty and emergency veterinary hospitals, with overlap at the advanced diagnostics and surgical capability level. Comparable as a peer that competes for specialty referrals from general practices like Pittsfield.

Broad incumbents

• VetCor: VetCor is the parent company of Pittsfield Veterinary Hospital and operates a large multi-site network of companion animal veterinary hospitals across the United States. It is the most structurally comparable entity since it owns and operates the practice directly.
• Thrive Pet Healthcare: Thrive Pet Healthcare operates a multi-site network of general practice, specialty, and emergency hospitals. Comparable as a competing consolidator with overlapping service lines and geographic reach.
• Banfield Pet Hospital: Banfield is one of the largest general veterinary practice networks in the U.S., primarily located inside PetSmart stores. It is comparable as a high-volume general practice operator offering wellness exams, vaccinations, surgery, and diagnostics.
• PetVet Care Centers: PetVet Care Centers operates a network of general and specialty veterinary hospitals across the U.S. Comparable as a competing consolidator offering the same breadth of veterinary services.
• National Veterinary Associates (NVA): NVA is a large multi-site veterinary practice owner with a portfolio of general practice and specialty hospitals. Comparable to Pittsfield as a competing consolidating platform in the same veterinary service category.
• Community Veterinary Partners: Community Veterinary Partners is a multi-site owner of companion animal hospitals in the U.S. Northeast. Comparable as a regional consolidator competing for acquisitions and clients in adjacent markets.
• VCA Animal Hospitals: VCA operates a national network of general and specialty veterinary hospitals, offering a comparable full-service clinical offering including wellness, surgery, diagnostics, and pharmacy. As a large incumbent, it competes with VetCor-affiliated practices for clients and talent.

Direct peers

• Berkshire Veterinary Hospital: Berkshire Veterinary Hospital is a regional general veterinary practice serving the same Berkshires market in Massachusetts. Directly comparable on geography, service mix, and target customer base.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Customer concentration

• Xx.com/PittsfieldVet
• Facebookfacebook.com/PittsfieldVeterinaryHospital
• LinkedInlinkedin.com/company/pittsfield-veterinary-hospital

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pittsfield Veterinary Hospital