Berkshire Veterinary Hospital

What Berkshire Veterinary Hospital does

Berkshire Veterinary Hospital is a privately held, single-location general practice veterinary hospital located at 730 1/2 Crane Ave., Pittsfield, Massachusetts, operating from a 6,500 square foot facility on five acres. Founded in 1974, the hospital employs four veterinarians (Dr. John Makuc, Dr. Barbara Wohlfahrt, Dr. Amelia Krump, Dr. Elizabeth Tullett) alongside approximately twenty paraprofessional staff including certified veterinary technicians, veterinary assistants, client services, and kennel care personnel. The hospital is AAHA accredited and offers 24-hour patient care and emergency services, distinguishing it from typical small-animal general practices.

The hospital provides a full-service veterinary offering spanning preventative wellness exams, vaccinations, surgery, dental care, diagnostic radiographs, and an on-site pharmacy dispensing pet medications. Core clinical infrastructure includes a surgery suite, dental care equipment, and X-ray capabilities within the facility. The practice has invested in customer-facing digital tooling, integrating PetDesk for online appointment booking, VetTriage for after-hours emergency triage, and CareCredit and ScratchPay for client financing. Marketing is conducted primarily through the hospital's website (berkshirevet.com) and Facebook/Instagram organic channels.

Berkshire Veterinary Hospital operates on a direct-to-consumer, pay-as-you-go revenue model, with veterinary service fees collected at the time of service and medication sales through its in-house pharmacy. The customer base consists of individual pet owners in Pittsfield, MA and the surrounding Berkshire County area, with no enterprise or contracted accounts. Revenue is not publicly disclosed; no funding rounds, acquisitions, or institutional investment have been recorded. The hospital was recognized as a USA Today Best Veterinary Hospital in 2025 and holds Great Place to Work Certification.

Name

Berkshire Veterinary Hospital

Legal name

Berkshire Veterinary Hospital

Website

https://berkshirevet.com

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

11–50 employees

Short description

Berkshire Veterinary Hospital is a privately held, AAHA-accredited general practice veterinary hospital in Pittsfield, Massachusetts, serving pet owners across Berkshire County with wellness, surgical, dental, emergency, and pharmacy services from a 6,500 square foot facility staffed by four veterinarians.

Ownership category

akta.pro rank

Product category

Veterinary Healthcare Services

NAICS

Veterinary Services (54194)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industry

Veterinary Emergency & Critical Care Hospitals (HLAMACAA)

Keywords

• Veterinary medical services
• Pet wellness exams
• Pet emergency care
• Veterinary diagnostics imaging
• Pet pharmacy services

Headquarters

HQ city

Pittsfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Veterinary Service Fees: One-time service fees charged at time of service for consultations, examinations, vaccinations, surgeries, dental procedures, and other veterinary care. Payment expected at time of services rendered.
2. Pet Medications and Products: Sale of pet medications and pharmaceuticals through the in-house pharmacy. Medication pickup available during specified hours.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Berkshire Veterinary Hospital is a full-service AAHA-accredited veterinary practice delivering medical, preventative, surgical, dental, diagnostic, and emergency care for dogs, cats, birds, and exotic pets. The hospital also operates an in-house pharmacy dispensing pet medications, and provides 24-hour patient care and after-hours phone support from its 6,500-square-foot facility in Pittsfield, Massachusetts.

Product overview

Berkshire Veterinary Hospital operates as a single-location full-service veterinary practice offering a unified set of clinical services. The hospital provides comprehensive veterinary care including wellness exams, vaccinations, surgery, dental care, emergency services, an in-house pharmacy, and radiographs—all delivered from their 6500 square foot AAHA-accredited facility. The practice functions as a general practice with 24-hour emergency capabilities, serving Pittsfield, MA and surrounding Berkshire County areas for over 40 years.

Differentiator

Problem solved

Functional benefit

Products and services

• Pet Wellness Exams

Quantifiable outcome

• Phone support available until 10:00 PM for pet health questions

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• PetDeskcoreTechnology or IntegrationPetDesk provides the online appointment booking platform integrated into Berkshire Veterinary Hospital's website. The partnership enables pet owners to book appointments digitally through the PetDesk system, enhancing customer convenience and practice management.
• CareCreditcoreChannel Partner/ Reseller/ DistributorCareCredit provides veterinary financing credit card allowing pet owners to pay for procedures over time. From routine appointments to emergency situations or surgeries, CareCredit gives pet owners flexibility to use the card for various pet procedures.
• ScratchPaycoreChannel Partner/ Reseller/ DistributorScratchPay is a veterinary financing service designed to help pet owners manage costs through flexible payment plans. It is not a credit card and applying will not impact credit scores. Most approvals occur within minutes.

Scale indicators4 records

Recent moves6 records

Expansion highlights3 records

Emerging players

• Modern Animal: Membership-based veterinary care company building a network of modern clinics in select US metros. Comparable to Berkshire Vet on core GP service offering, though differentiated by membership pricing model and tech-forward member experience.
• Easyvetclinic: Franchise-style network of walk-in veterinary clinics focused on vaccinations, wellness, and minor care. Partial overlap with Berkshire's GP service mix; differentiated by walk-in, low-overhead model and franchise structure.
• Small Door Veterinary: Membership-based primary care veterinary practice operating clinics in select US cities. Comparable to Berkshire Vet on GP clinical services, differentiated by membership model, app-driven booking, and urban focus.

Broad incumbents

• Banfield Pet Hospital: Nationwide chain of veterinary clinics primarily located inside Petco stores. Offers wellness exams, vaccinations, surgery, and dental care to companion animals. Direct overlap with Berkshire's core GP service menu, though Banfield operates on a standardized preventive-care plan model.
• BluePearl Pet Hospital: Network of emergency and specialty veterinary hospitals across the US. Comparable to Berkshire's 24-hour emergency capability, though BluePearl focuses exclusively on specialty/ER referrals rather than primary care. Represents the natural alternative referral destination for complex cases.
• National Veterinary Associates (NVA): One of the largest independent veterinary practice ownership platforms in North America, supporting a network of GP, specialty, and ER hospitals. Comparable as the type of consolidator most likely to acquire or compete with an independent like Berkshire Vet.
• PetVet Care Centers: Network of general practice and specialty veterinary hospitals across the US. Provides a similar menu of wellness, surgery, dental, and emergency services. A consolidator peer whose footprint may extend into Berkshire County markets.
• VCA Animal Hospitals: Largest US network of companion animal hospitals, owned by Mars Petcare. Operates general practice, specialty, and emergency clinics nationwide. Comparable as a competing provider of full-service veterinary care, though at vastly larger scale and with corporate backing Berkshire lacks.

Direct peers

• WellHaven Pet Health: Veterinary hospital group partnering with independently-operated practices, with strong emphasis on AAHA-style quality standards and team culture. Closely comparable positioning to Berkshire Vet as a quality-driven GP with comparable service breadth.
• VetCor: Network of community-based veterinary hospitals, many of which remain independently branded within a larger partnership structure. Highly comparable to Berkshire Vet in terms of GP service model, single-site community feel, and regional concentration, though under a partnership umbrella.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/berkshirevet
• Instagraminstagram.com/berkshirevethospital
• LinkedInlinkedin.com/company/berkshire-veterinary-hospital

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Berkshire Veterinary Hospital