AirEvac International

What AirEvac International does

AirEvac International (legal entity Medical Logistics Management, Inc., operating via Dorato Jets, LLC) is a privately held air ambulance service provider founded in 2011 by Raul and Ruben Mendoza and headquartered in San Diego, California. The company operates as a direct FAA Part 135 air carrier, owning and flying its own fleet of ICU-configured Learjet 31, 31ER, and 35A aircraft staffed by critical-care-trained medical crews. Service scope spans domestic and international air ambulance transport, medical repatriation, interhospital critical care transfers, emergency international evacuations, COVID-19 patient isolation transport, and commercial medical escorts across the United States, Caribbean, Central America, Mexico, and select South American destinations.

The company's go-to-market is direct and relationship-driven: 24/7 flight coordinators receive inbound calls, hospital case managers coordinate transfers, and dedicated channel partnerships with Carnival, Disney, Royal Caribbean, Norwegian, and MSC cruise lines generate medical evacuation volume from cruise ships and private islands. An in-house billing and claims team handles insurance verification, pre-authorization, claims submission, and appeals on behalf of patients, which the company markets as a path to minimizing out-of-pocket cost. The firm holds NAAMTA, EURAMI, and Gold ARGUS accreditations, NBAA membership, and state health licenses in Arizona and Florida.

AirEvac generates revenue on a fee-for-service basis per transport (transaction-based, pay-as-you-go), with private-pay all-inclusive bedside-to-bedside quotes and an insurance-covered pathway that depends on successful claims processing. Customer segments span critically ill patients, hospital case managers, insurance companies, cruise line medical departments, and international travelers. The company reports no disclosed revenue, no external funding rounds, and operates with a headcount in the 101-250 range.

Name

AirEvac International

Legal name

Medical Logistics Management, Inc.

Website

https://airevacinternational.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

101–250 employees

Short description

AirEvac International is a privately held, FAA Part 135 air ambulance operator providing domestic and international ICU-configured fixed-wing medical transport, repatriation, and critical care transfers for hospitals, case managers, insurers, and cruise lines across the Americas.

Ownership category

akta.pro rank

Product category

Air Ambulance Services

NAICS

Nonscheduled Air Transportation (4812), Nonscheduled Chartered Passenger Air Transportation (481211)

SIC

Air Transportation, Nonscheduled (4522)

akta.pro primary industry

Air Medical Transport (Helicopter/Fixed-Wing) (HLAFANAD)

akta.pro secondary industries

Medical Air Transport (Air Ambulance/Patient Transfer) (TLAFABAG), Emergency, Evacuation & Repatriation Charter Operators (THABADAH), Air Ambulance & Medical Passenger Charter Operators (THABADAK)

Keywords

• Air ambulance services
• Medical repatriation
• Critical care transport
• Emergency medical evacuation
• Medical escort services

Headquarters

HQ city

Scottsdale

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Air Ambulance Transport Services: Fee-for-service air medical transport including domestic and international emergency medical evacuations, critical care transports, medical repatriations, and commercial medical escorts. Services include insurance verification, pre-authorization, claims submission, and appeals processing. No money out of pocket for patients when insurance benefits apply.
2. Insurance Claims Processing: In-house billing and claims team works on behalf of patients to determine insurance benefits and coverage, submit claims, track progress, and handle appeals. Revenue derived from successful claims processing with insurance companies.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

AirEvac International operates a fleet of ICU-configured Learjet aircraft to provide domestic and international air ambulance, critical care medical transport, and emergency evacuation services. The company functions as a direct FAA Part 135 air carrier under Dorato Jets, LLC, staffing each mission with critical care medical crews to deliver bedside-to-bedside patient transport for hospitals, insurance companies, cruise lines, case managers, and individual patients.

Product overview

AirEvac International operates as a direct FAA Part 135 air ambulance service provider offering a unified suite of medical transportation services. The core offering includes air ambulance transport services (domestic and international), medical repatriation, critical care transports, emergency medical evacuations, and commercial medical escorts. The company owns and operates its own ICU-configured Learjet fleet (31, 31ER, 35A series) with critical care trained medical crews. Supplementary services include COVID-19 patient isolation transport, in-house insurance verification and billing support, and case manager coordination for seamless bedside-to-bedside transfers.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Ambulance Services Bedside-to-bedside fixed-wing air medical transport on ICU-configured Learjet 31, 31ER, and 35A aircraft, staffed with critical care flight nurses, paramedics, and physicians, provided to hospitals, case managers, insurance companies, cruise lines, and individual patients requiring urgent medical transport.
• Medical Repatriation Services International and cross-border medical transport to return patients to their home country or hospital of choice, with coordinated ground ambulance transfers and continuous critical care in-flight for injured or ill travelers and expatriates.
• Critical Care Transports High-acuity inter-facility transport for ICU-level patients, including ventilator-dependent and post-surgical patients, delivered with full medical crew and ICU-standard equipment aboard Learjet aircraft.
• Emergency International Medical Evacuations Rapid-response evacuation of injured or critically ill patients from overseas locations, coordinated with insurance providers, embassies, and healthcare facilities to deliver emergency medical transport across international borders.
• Commercial Medical Escorts Medical accompaniment services for stable patients on commercial flights, with a flight nurse or paramedic providing in-flight care and clinical oversight during domestic or international commercial airline transport.
• COVID-19 Patient Transport Specialized fixed-wing air ambulance transport for confirmed or suspected COVID-19 patients using patient isolation units (PIUs) to prevent in-flight cross-contamination while maintaining critical care standards.

Quantifiable outcome

• 550,000+ patients use air medical services annually according to Association of Air Medical Services

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Nine partnerships are on record, tiered core.

• Dr. Dan Quan (Chief Medical Director)coreOthers · 7 July 2021Dr. Dan Quan serves as Chief Medical Director, originally founding the medical program and overseeing all medical operations. He brings extensive experience in cruise ship medicine and emergency medical services.
• Dr. Adriana Yates (Florida Medical Director)coreOthers · 7 July 2021Dr. Yates serves as Medical Director for Florida operations, joining from Carnival Cruise Line where she was Medical Director. She collaborates with cruise medical departments to expand transport programs.
• Carnival Cruise LinecoreChannel Partner/ Reseller/ DistributorPartnership for medical evacuation services from cruise ships and private islands including Half Moon Cay and Harvest Cay. Dr. Yates previously served as Medical Director at Carnival before joining AirEvac.
• Disney Cruise LinecoreChannel Partner/ Reseller/ DistributorPartnership for medical evacuation services from Disney's private island Castaway Cay. AirEvac provides transport from Castaway Cay Airport (MYAG) to medical facilities.
• Royal Caribbean Cruise LinecoreChannel Partner/ Reseller/ DistributorPartnership for medical evacuation services from Royal Caribbean's private island CocoCay to mainland medical facilities.
• Norwegian Cruise LinecoreChannel Partner/ Reseller/ DistributorPartnership for medical evacuation services from Norwegian's private islands Great Stirrup Cay and Harvest Cay. AirEvac provides transport from Great Harbour Cay Airport.
• MSC Cruise LinecoreChannel Partner/ Reseller/ DistributorPartnership for medical evacuation services from MSC's private island Ocean Cay to mainland medical facilities. Lynden Pindling Airport (BZE) serves as transport hub.
• Major Insurance Companies (Commercial, Private, Travel)coreGTM or Marketing PartnerPartnerships with major commercial, private, and travel insurance companies to provide air ambulance transport as part of patient's continuum of care, with claims processing and benefits verification.
• Dorato Jets, LLCcoreOEM/ Whitelabel/ Licensing PartnerAir Carrier Certificate holder: Dorato Jets, LLC dba AirEvac International. Certificate Number: #D0JA860L. FAA F.A.R. Part 135 operator arrangement.

Scale indicators3 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• PHI Air Medical: Large US air medical transport provider primarily operating rotor-wing (helicopter) EMS with fixed-wing capability; broader portfolio player in the same emergency medical services category.
• International SOS: Global medical and travel security services firm with significant air ambulance and medical evacuation capability; broader enterprise offering but overlaps on international repatriation and corporate travel insurance segments.
• Life Flight Network: Major US air ambulance (rotor-wing and fixed-wing) operator with hospital and health system partnerships; serves overlapping hospital case manager customer base though more helicopter-weighted.

Direct peers

• Jet Rescue Air Ambulance: Mexico-based international air ambulance and repatriation operator serving Latin American and US markets; competes for similar cross-border ICU transport demand.
• REVA Air Ambulance: Fixed-wing air ambulance operator providing international medical repatriation and critical care transport; direct competitor on Learjet-class aircraft with comparable FAA Part 135 model and NAAMTA/EURAMI credentials.
• AirMed International: Global fixed-wing air ambulance and medical repatriation operator serving similar hospital, insurance, and individual patient customers with similar ICU-configured aircraft and bedside-to-bedside service model.
• MedJet Assistance: Membership-based air medical transport and repatriation service for travelers; competes for similar international evacuation and bedside-to-bedside transport demand with comparable ICU-configured fleet.
• Air Ambulance Worldwide: Fixed-wing air ambulance operator providing domestic and international medical transport, including cruise ship evacuations; closely comparable service mix and customer base to AirEvac.
• Angel MedFlight: Air ambulance provider specializing in domestic and international critical care patient transport with in-house insurance coordination; overlaps directly with AirEvac's case manager and insurance-driven model.

Regional players

• AMREF Flying Doctors: Africa-based air ambulance operator providing fixed-wing medical evacuation and repatriation across Africa and beyond; comparable medical evacuation model but geographically distinct from AirEvac's Americas focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/AirEvacInt
• Facebookfacebook.com/AirEvacInternational

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AirEvac International