Silicom Group
Silicom Group is a privately held Swiss IT services provider based in Romanel-sur-Lausanne, serving 600+ SMB and mid-market clients across French-speaking Switzerland via four regional offices, with managed IT, cloud, security, ERP/CRM, help desk, and a branded Smart product line built around Microsoft technologies.
- Company typePrivate
- Founded2017
- HeadquartersRomanel-sur-lausanne, Switzerland
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Silicom Group does
Silicom Group is a privately held IT services provider headquartered in Romanel-sur-Lausanne, Switzerland, serving small and medium-sized enterprises (PMEs) across French-speaking Switzerland (Suisse romande). The company operates four regional offices in Geneva, Lausanne, Fribourg, and Sion with a workforce of 80+ employees (including apprentices and interns), supporting an active client base of 600+ SMB and mid-market customers. Silicom holds ISO 9001 quality management and ISO 27001 information security certifications, and operates as a full-service IT partner spanning consulting, managed services, security, cloud, ERP/CRM implementations, help desk support, training, and hardware repair.
The company's offering combines a proprietary "Smart" branded product family (Smart 365 for Microsoft 365-based productivity, Smart X for advanced IT infrastructure, and Smart Backup for data protection) with a broad portfolio of professional and managed services, including Silicom Académie for end-user digital tool adoption. Silicom maintains a core technology partnership with Microsoft, delivering Microsoft 365, Dynamics 365, and Business Central ERP implementations for SMB clients. The technology stack is positioned as an integrator model — turnkey IT packages combining third-party platforms with Silicom's own branded wrappers and service delivery — rather than a single unified software platform.
Silicom's business model is a hybrid of recurring managed services and project-based professional work. Revenue is generated through subscription managed IT services contracts, recurring support agreements, Smart product subscriptions, professional services engagements (consulting, audit, training), and one-time hardware repair fees. Go-to-market is sales-led, executed via direct account managers and consultants across the four regional offices, supplemented by an online client portal (portail.silicom.group) for ongoing service delivery. In 2024, the company acquired inter-ibex Consulting S.A. to reinforce its Romandie presence and launched the Smart product line as a step toward more recurring, productized revenue.
Silicom Group firmographics
Firmographics- Name
- Silicom Group
- Legal name
- Silicom
- Website
- https://silicom.group
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Silicom Group is a privately held Swiss IT services provider based in Romanel-sur-Lausanne, serving 600+ SMB and mid-market clients across French-speaking Switzerland via four regional offices, with managed IT, cloud, security, ERP/CRM, help desk, and a branded Smart product line built around Microsoft technologies.
- Ownership category
- akta.pro rank
Silicom Group industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH)
- akta.pro secondary industries
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), Technical & Product Support (Tier 0–2, Troubleshooting) (BPAAABAF)
Keywords
Where Silicom Group is headquartered
LocationHeadquarters
- HQ city
- Romanel-sur-lausanne
- HQ country
- Switzerland
- HQ region
- Europe
Offices4 records
Markets served
Silicom Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Outsourcing and managed services for SMB IT infrastructure
- Professional Services: Consulting, audit, expertise and delegation services
- Support Services: Help desk and technical support services
- Product Sales: Proprietary solutions including Smart 365, Smart X, Smart Backup
- Training Services: Silicom Academy for digital tool adoption training
- Hardware Repair: Equipment repair and circular economy services
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Silicom Group product offering
Product offeringCore offering
Silicom Group is an IT services and digital transformation partner for small and medium-sized enterprises (SMBs/PME) in French-speaking Switzerland. It provides managed IT services, IT consulting and audit, cybersecurity, cloud solutions, ERP/CRM application implementations (Microsoft Dynamics 365 Business Central), help desk support, hardware repair with circular economy focus, and training through Silicom Academy. The company also markets its proprietary Smart product line (Smart 365, Smart X, Smart Backup) addressing productivity, IT infrastructure, and data protection.
Product overview
Silicom Group is an IT services company serving SMEs in French-speaking Switzerland. Their product portfolio centers on the 'Smart' product line (Smart 365, Smart X, Smart Backup), which are branded solutions addressing productivity, IT infrastructure, and data protection needs. These are complemented by a broad range of professional IT services including managed IT services, expertise and delegation, consulting and audit, help desk support, and hardware repair. The company operates as a solution integrator offering turnkey IT packages rather than a single unified software platform.
Differentiator
Problem solved
Functional benefit
Products and services
- Solutions IT Turnkey IT solutions for SMEs spanning the full digital transformation stack offered by Silicom to small and medium businesses in French-speaking Switzerland.
- Sécurité IT (IT Security) Cybersecurity solutions and protections for SMEs against modern digital threats, leveraging Silicom's ISO 27001 certified information security management practices.
- Solutions Cloud Tailor-made cloud solutions to support SMEs' digital transformation, including cloud migration and infrastructure services.
- Applications d'entreprise (Enterprise Applications) ERP and CRM implementation and support offerings for SMEs, including Microsoft Dynamics 365 Business Central deployments, supporting digitization of business processes.
- Silicom Académie Training services designed to facilitate digital tool adoption by users within client SMEs, delivered through formal training programs.
- Services IT managés (Managed IT Services) Outsourced IT management and managed services for SMEs, covering day-to-day IT operations and infrastructure as a recurring service relationship.
- Expertise et Délégation Provision of expert IT resources and delegation services that elevate client IT projects with flexible expertise, for SMEs needing specialist skills on demand.
- Conseil et Audit (Consulting and Audit) IT consulting and audit services that optimize and secure client IT infrastructure according to industry best practices (aligned with ISO 9001/27001 standards).
- Support et Help Desk Ongoing help desk and technical support services for SME clients, providing day-to-day assistance and issue resolution.
- Réparation matériel (Hardware Repair) Equipment repair and circular economy services that transform electronic waste into responsibly reused technology for SME clients.
- Smart 365 Proprietary productivity solution for SMEs built around Microsoft 365, part of Silicom's Smart product line designed to help small and medium-sized businesses improve their digital operations.
- Smart X Proprietary advanced IT solution within Silicom's Smart product family, positioned as a key offering for SME digital transformation needs.
- Smart Backup Proprietary backup solution designed to protect SME data and ensure business continuity, part of Silicom's Smart product line.
Companies that use Silicom Group
Customer profileNamed customers11 records
Segments3 records
Ideal customer profiles2 records
Silicom Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Silicom Group partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreTechnology partnership for Microsoft 365 and Dynamics 365 solutions including Business Central ERP implementations
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
Silicom Group competitors and assessment
Company assessmentRegional players
- Atos Switzerland: Swiss arm of global IT services firm Atos, delivering managed services, cloud and digital transformation to enterprise and public sector clients. Comparable as a major IT services provider active in Switzerland with overlapping managed services and cloud practices, though operating at much larger scale.
Direct peers
- Ti&m: Swiss digital transformation and IT services firm headquartered in Zurich, offering managed services, consulting and software engineering. Directly comparable as a Swiss full-service IT services provider targeting enterprise and mid-market clients, similar service mix to Silicom but with a broader geographic footprint.
- Boss Info: Swiss IT services company focused on SMBs / mid-market clients with managed services, ERP (ERP Pro) and cloud solutions. Closely comparable to Silicom in customer segment (PME), service portfolio (managed services, ERP, help desk) and Swiss-market orientation.
- Microwin: Swiss IT services firm with strong Romandie presence, offering managed services, cybersecurity, cloud and Microsoft 365 / Dynamics solutions. Highly comparable to Silicom in geographic focus (Suisse romande), target segment (PME) and Microsoft-centric service portfolio.
- Abraxas Informatik: Swiss IT services firm with strong public-sector and SMB presence, providing managed services, cloud and security solutions. Comparable to Silicom in service mix (managed services, security, cloud) and in serving Swiss regulated SMB / mid-market clients.
- Kyos: Swiss IT services and consulting company offering managed services, cloud and digital transformation to mid-market and enterprise clients. Comparable as a Swiss-headquartered full-service IT services provider with overlapping Microsoft and infrastructure practices.
- ELCA: One of the largest independent Swiss IT services firms, also headquartered in Lausanne (Romandie). Comparable as a Swiss-based full-service IT services and software solutions provider serving both public and private sector clients with managed services, consulting and custom development.
Emerging players
- United Security Providers: Swiss cybersecurity specialist offering security solutions and services to enterprise and regulated clients. Comparable to Silicom in the security dimension of Silicom's portfolio ('Sécurité IT'), with similar Swiss market focus and overlap in security consulting for SMB / mid-market clients.
Broad incumbents
- Bechtle: Large German-headquartered IT services and solutions provider with extensive Swiss operations (Bechtle Schweiz). Comparable as a broad IT services incumbent offering managed services, cloud, security and enterprise applications to SMB and enterprise clients across the DACH region.
- SoftwareONE: Swiss-headquartered global IT services and software licensing company (SIX-listed) with broad Microsoft, cloud and managed services capabilities. Comparable to Silicom as a Swiss-rooted IT services firm with Microsoft ecosystem expertise, though much larger and operating globally.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Silicom Group social profiles
Digital presenceSilicom Group compliance and trust
Trust signalCompliance2 records
Silicom Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Silicom Group leadership team
Management profileNumber of profiles
Silicom Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Silicom Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Silicom Group
What does Silicom Group do?
Silicom Group is an IT services and digital transformation partner for small and medium-sized enterprises (SMBs/PME) in French-speaking Switzerland. It provides managed IT services, IT consulting and audit, cybersecurity, cloud solutions, ERP/CRM application implementations (Microsoft Dynamics 365 Business Central), help desk support, hardware repair with circular economy focus, and training through Silicom Academy. The company also markets its proprietary Smart product line (Smart 365, Smart X, Smart Backup) addressing productivity, IT infrastructure, and data protection.
Is Silicom Group a public or private company?
Silicom Group is a private company. It is classified as unknown and is currently operating.
When was Silicom Group founded?
Silicom Group was founded in 2017. It employs 51 to 100 people.
Where is Silicom Group based?
Silicom Group is headquartered in Romanel-sur-lausanne, Switzerland, in the Europe region.
How does Silicom Group make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services, support Services, product Sales, training Services and hardware Repair.
Who are Silicom Group's main competitors?
Atos Switzerland is listed as a regional player. Direct peers are Ti&m, Boss Info, Microwin, Abraxas Informatik, Kyos and ELCA. United Security Providers is listed as an emerging player. Broad incumbents are Bechtle and SoftwareONE.
Does Silicom Group have an API?
No public API is recorded for Silicom Group.
What industry is Silicom Group in?
Silicom Group's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAH, IT Operations, Event & Incident Management (NOC/SOC-to-ITSM), with a secondary code of BPAEAJAB, ITIL/ITSM Process Consulting & Implementation. Its NAICS code is 54151 and its SIC code is 7370.