B & J Plumbing, Heating & Air Conditioning

What B & J Plumbing, Heating & Air Conditioning does

B & J Plumbing, Heating & Air Conditioning, Inc. is a family-owned residential home services contractor headquartered at 3517B Airport Blvd NW in Wilson, North Carolina, operating for more than 40 years since founding in the 1980s. The company delivers in-home plumbing, heating, air conditioning, and electrical services to homeowners across eight Eastern North Carolina markets: Wilson, Rocky Mount, Goldsboro, Cary, Zebulon, Garner, Knightdale, Winterville, and Greenville. Core service lines span drain and sewer services, water heater installation and repair (including tankless systems), leak detection, sump pumps, water treatment, emergency plumbing, conventional and geothermal heat pumps, gas heating, ductless mini-splits, duct cleaning, AC installation and repair, electrical panel upgrades, EV charger installation, home generators, and smart home wiring.

The business operates a direct-to-consumer go-to-market model. Customers reach the company via phone (252-512-5651), an online contact form, or an Instant Estimate tool on bjplumbing.com, and NATE-certified, drug-tested, background-checked technicians are dispatched to the home. Revenue is generated through professional services — service calls, repairs, installations, and maintenance — priced via quote-based, upfront estimates with no publicly disclosed price list. Larger HVAC and plumbing installations can be financed through Wells Fargo, and the company also operates a recurring Home Service Plan and a Refer a Friend program to drive repeat and referral volume.

Commercial positioning rests on local brand equity (40+ years, family-owned, BBB A+ accredited, 2021 Wilson Times Reader's Choice 1st Place) and on multi-brand manufacturing partnerships with American Standard, Rinnai, Navien, Heil, and Comfortmaker, supported by membership in the Nexstar Network and the Wilson Chamber of Commerce. Pricing carries a 100% satisfaction guarantee with warranties on parts and labor, and discounts for senior citizens and veterans. There are no disclosed funding rounds, no parent company, no acquisition activity, and no enterprise customers — the company is a private, owner-operated SMB serving residential households only.

Name

B & J Plumbing, Heating & Air Conditioning

Legal name

B & J Plumbing, Heating & Air Conditioning, Inc.

Website

https://bjplumbing.com

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

11–50 employees

Short description

B & J Plumbing, Heating & Air Conditioning is a family-owned residential contractor in Wilson, NC, delivering in-home plumbing, HVAC, and electrical services to homeowners across eight Eastern North Carolina markets via NATE-certified technicians.

Ownership category

akta.pro rank

Product category

Residential Plumbing and HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220), Electrical Contractors and Other Wiring Installation Contractors (23821)

SIC

Heating Equip, Except Elec & Warm Air; & Plumbing Fixtures (3430), Refrigeration & Service Industry Machinery (3580)

akta.pro primary industry

Residential Plumbing Fixture Installation & Repair (HSAOAAAA)

akta.pro secondary industries

Plumbing & Pipefitting Contracting (IMAFALAC), Emergency Commercial Plumbing Response (HSAOAMAL)

Keywords

• Residential plumbing services
• HVAC repair and installation
• Home electrical services
• Water heater services
• Heating and cooling

Headquarters

HQ city

Wilson

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. Home Services Revenue: Revenue is generated through service calls, repairs, installations, and maintenance services for plumbing, heating, air conditioning, and electrical systems in residential homes. They also offer financing options through Wells Fargo for larger installations.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

B & J Plumbing provides residential plumbing, heating, air conditioning, and electrical services to homeowners in Wilson, NC and surrounding eastern North Carolina communities. Services include drain and sewer work, water heater (tank and tankless) installation and repair, full HVAC service across heat pumps, gas, and geothermal systems, electrical panel upgrades, EV charger and generator installation, plus duct cleaning and a Home Service Plan for ongoing maintenance.

Product overview

B & J Plumbing, Heating & Air Conditioning is a family-owned home service company offering a comprehensive suite of residential services centered on plumbing, heating, cooling, and electrical work. The core offerings include Plumbing Services (drain cleaning, hydro jetting, sewer services, water heaters including tankless systems, sump pumps, leak detection, water treatment, and more), Heating Services (new heater systems, maintenance and repair, conventional/hybrid/geothermal heat pumps, gas heating), AC Services (maintenance, repair, new installations, ductless systems), and Electrical Services (panel upgrades, EV chargers, generators, smart home wiring). Additional offerings include duct cleaning, a Home Service Plan for ongoing maintenance coverage, emergency HVAC services, and Wells Fargo financing options. The company serves residential customers in Wilson, NC and surrounding areas including Rocky Mount, Goldsboro, Cary, Zebulon, Garner, Knightdale, Winterville, and Greenville.

Differentiator

Problem solved

Functional benefit

Products and services

• Plumbing Services Comprehensive residential plumbing services including drain cleaning, hydro jetting, sewer services (cleaning, repairs, trenchless replacement), water heater installation and repair (tank and tankless), bathtub and shower repairs, kitchen plumbing, sink and garbage disposal services, water treatment, sump pump installation and repair, leak detection and repair, water line services, trap cleaning, emergency plumbing, piping and repiping, well pump repair, and backflow prevention and testing.
• Heating Services Residential heating services including installation of new heater systems, ongoing maintenance and repair, and specialized work on conventional heat pumps, gas heating systems, hybrid heat pumps, and geothermal heat pumps.
• AC Services Residential air conditioning services including maintenance and repair of existing units, installation of new AC systems, ductless air system installation, and AC troubleshooting.
• Electrical Services Residential electrical services including electrical panel upgrades, troubleshooting and repair, EV charger installation, home generator installation, lighting fixture and ceiling fan installation, outlet, switch, and dimmer installation, smart home system wiring, and wiring and rewiring.
• Duct Cleaning Professional residential duct cleaning for HVAC systems to improve indoor air quality and system efficiency.
• Home Service Plan Recurring maintenance membership plan providing ongoing service coverage and priority support for residential plumbing, heating, and cooling systems.
• Emergency HVAC Services Emergency residential heating and cooling repair services available for urgent situations, including emergency AC repair, emergency heating repair, and emergency HVAC service.
• Wells Fargo Financing Customer financing options offered through Wells Fargo to help residential customers pay for plumbing, heating, and air conditioning services and installations over time.

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Nexstar NetworkcoreStrategic or Co-development PartnerB & J Plumbing is a proud member of the Nexstar Network, a professional network of plumbing, heating, and cooling contractors. Nexstar Network provides resources, training, and business development support to member companies. Members follow strict guidelines to ensure quality services.
• American StandardcoreTechnology or IntegrationB & J Plumbing is a Manufacturing Partner and Customer Care Deal partner with American Standard, offering installation and service for American Standard HVAC and plumbing products.
• RinnaicoreTechnology or IntegrationManufacturing Partner with Rinnai for tankless water heater products. B & J Plumbing installs and services Rinnai tankless water heaters.
• BBB A+ AccreditedcoreOthersBBB A+ Accredited Business designation demonstrating commitment to ethical business practices and customer satisfaction.
• NATE CertifiedcoreTechnology or IntegrationTechnicians are NATE (North American Technician Excellence) certified, ensuring they have passed standardized testing for HVAC installation and service expertise.
• Wilson Chamber of CommerceminorGTM or Marketing PartnerActive member of the Wilson Chamber of Commerce demonstrating community involvement and local business commitment.
• National Federation of Independent Businesses (NFIB)minorGTM or Marketing PartnerMember of NFIB, supporting small business interests and accessing resources for independent businesses.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Others

• Nexstar Network: Industry network of plumbing, heating, and cooling contractors of which B & J is a member. Comparable as an industry affiliation rather than a direct competitor — provides training and business development resources similar to those B & J accesses.

Direct peers

• ARS / Rescue Rooter: Multi-trade residential services provider (plumbing, HVAC, drain cleaning) operating across multiple U.S. regions. Directly comparable business model combining plumbing and HVAC under one brand for residential customers.
• One Hour Heating & Air Conditioning: National residential HVAC service franchise providing heating, cooling, and indoor air quality services. Directly comparable to B & J's heating and AC service lines, including repair, replacement, and maintenance offerings.
• Aire Serv: National HVAC service franchise focused on residential heating and cooling repair, installation, and maintenance. Closely comparable to B & J's AC and heating service lines with similar in-home service delivery.
• Mr. Rooter Plumbing: National residential and commercial plumbing franchise providing drain cleaning, water heater, sewer, and plumbing repair services. Operates on the same direct-to-consumer in-home service model as B & J.
• Benjamin Franklin Plumbing: National plumbing franchise focused on residential plumbing installation, repair, and maintenance. Closely comparable to B & J's plumbing services line, with similar customer segment and on-time/uptight-pricing value proposition.
• Roto-Rooter: Largest North American residential plumbing and drain cleaning service franchise network. Directly comparable to B & J on plumbing repair, drain cleaning, sewer service, and emergency response offerings, though at vastly larger scale.

Broad incumbents

• Home Depot Home Services (Installers): Major retailer that connects homeowners with local installers for HVAC, water heaters, and plumbing fixtures. Overlaps with B & J's installation business at higher funnel via national brand reach but does not perform emergency repair services directly.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about B & J Plumbing, Heating & Air Conditioning