Neverman Insurance Agency

What Neverman Insurance Agency does

Neverman Insurance Agency is an independent insurance agency founded in 1979 by Jeff Neverman and headquartered at 27594 Detroit Road in Westlake, Ohio. The agency serves individuals, families, and small-to-mid-sized businesses across the state of Ohio, distributing personal lines (homeowners, auto, umbrella, life, flood, pet, Medicare, specialty dwelling, recreational vehicles), commercial lines (general liability, commercial auto, contractors, bonds, trucking, professional liability, cyber liability, restaurant, group benefits), and life and health products (term, whole, final expense, annuities, long-term care, disability). As an independent agency, it places business with 45+ named insurance carriers rather than representing a single insurer, enabling cross-carrier shopping on behalf of each customer.

The agency's technology footprint consists of industry-standard tools rather than proprietary infrastructure: the Insurance Agent App (IA App) provides iOS and Android customers with 24/7 access to policy documents, bill pay, vehicle ID cards, and secure two-way document sharing; a web client portal handles desktop self-service; and specialized third-party platforms (BoldPenguin for commercial intake, Neptune Flood, Propeller for bonds, Safeco for pet, Armadillo for home warranty) cover specific product workflows. A life insurance quoting tool accesses over 30 carriers. There is no disclosed AI, machine learning, or proprietary model infrastructure.

Revenue is generated through commissions paid by insurance carriers on policies sold and renewed, with no disclosed public pricing — all quotes are individualized based on carrier underwriting of the customer's risk profile. The go-to-market motion is hybrid digital-to-human: prospective customers initiate via online quote forms segmented by product line, and agency advisors complete coverage comparison and follow-up personally. Current leadership is President John Horvath and Vice President Becky Neverman-Horvath, with founder Jeff Neverman retired; the firm is family-owned, privately held, and serves exclusively Ohio.

Name

Neverman Insurance Agency

Legal name

Neverman Insurance Agency

Website

https://nevermaninsurance.com

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

1–10 employees

Short description

Neverman Insurance Agency is a family-owned independent insurance agency in Westlake, Ohio, founded in 1979, that distributes personal, commercial, and life insurance products from 45+ carriers to individuals, families, and small-to-mid-sized businesses across Ohio.

Ownership category

akta.pro rank

Product category

Independent Insurance Agency Services

NAICS

Agencies, Brokerages, and Other Insurance Related Activities (5242), Insurance Agencies and Brokerages (524210), Direct Life, Health, and Medical Insurance Carriers (52411), Direct Insurance (except Life, Health, and Medical) Carriers (52412)

SIC

Insurance Agents, Brokers & Service (6411), Fire, Marine & Casualty Insurance (6331), Life Insurance (6311), Accident & Health Insurance (6321)

akta.pro primary industry

Non-Participating Whole Life Insurance (FSAIABAJ)

akta.pro secondary industries

Group Term Life Insurance (FSAIAAAJ), Hired & Non-Owned Auto (FSAJABAE), Basic Group Term Life (Employer-Paid) (FSAIADAA), Whole Life / UL Policy Riders & Add-ons (e.g., Waiver of Premium, Accidental Death, Child Term, LTC/Chronic Illness) (FSAIABAK)

Keywords

• Independent insurance agency
• Personal insurance coverage
• Commercial business insurance
• Life insurance services
• Multi-carrier insurance broker

Headquarters

HQ city

Westlake

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Others

Revenue model

1. Insurance Commissions: As an independent insurance agency, Neverman Insurance Agency earns revenue through commissions paid by insurance carriers on policies sold and renewed. They represent multiple insurance carriers and are compensated by those carriers for placing and servicing business.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Neverman Insurance Agency is an independent insurance agency that sells personal, commercial, and life insurance products on behalf of 30+ insurance carriers. It shops the market for each customer to deliver the best combination of coverage and cost, supported by online quote intake, a mobile app, and a client portal for ongoing policy servicing. The agency operates from Westlake, Ohio and serves individuals, families, and small-to-mid-sized businesses across the state.

Product overview

Neverman Insurance Agency offers a comprehensive insurance portfolio serving individuals, families, and businesses in Ohio. The agency operates as an independent insurance agency representing multiple carriers. Their personal insurance products include homeowners, auto, life, umbrella, specialty dwelling, motorcycle, boat, flood, condo, renters, powersports, recreational vehicle, Medicare, disability, and pet insurance. Commercial insurance offerings encompass contractors insurance, bonds, business property, commercial auto, general liability, commercial umbrella, trucking, group benefits, professional liability, cyber liability, and restaurant insurance. Life insurance products include term life, whole life, final expense, annuities, and long-term care. The agency also provides a mobile app (IA App) and client portal for customer self-service including policy management, bill pay, and document sharing.

Differentiator

Problem solved

Functional benefit

Products and services

• Personal Insurance Comprehensive insurance coverage for individuals and families including homeowners, auto, life, umbrella, specialty dwelling, motorcycle, boat, RV, flood, condo, renters, Medicare, disability, and pet insurance, sourced across multiple carriers.
• Commercial Insurance Business insurance coverage protecting companies of all sizes against various risks, including contractors insurance, bonds, business property, commercial auto, general liability, commercial umbrella, trucking, group benefits, professional liability, cyber liability, and restaurant insurance.
• Life Insurance Financial protection for loved ones through term life, whole life, and final expense insurance, plus retirement income products including annuities and long-term care insurance.
• IA App (Insurance Agent Mobile App) Customer service platform available on iOS and Android providing 24/7 access to policy documents, bill pay, pre-loaded vehicle ID cards, policy management, and secure 2-way document sharing for agency clients.
• Client Portal Online customer portal for 24/7 policy access, bill pay, vehicle ID cards, document management, and secure account servicing.
• Refer a Friend Program Formal referral program allowing existing customers to refer friends and family, capturing prospects through a dedicated intake form for follow-up by agency advisors.

Quantifiable outcome

• 47% lower rates vs. Allstate
• +4 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• Insurance Agent AppcoreTechnology or IntegrationThe agency uses the Insurance Agent App (id595397896) as its primary customer service and self-service technology platform, providing clients with 24/7 access to policy documents, bill pay, vehicle ID cards, and secure 2-way document sharing. Available on both iOS and Android.
• Insurance Carriers (Multi-Carrier Network)coreChannel Partner/ Reseller/ DistributorNeverman Insurance Agency operates as an independent insurance agency representing multiple insurance carriers. The carrier directory lists over 45 carrier partners including: Aegis, American Collectors Insurance, American Modern, Auto-Owners Insurance, Berkley Management Protection, Berkshire Hathaway Homestate Company, biBerk, Branch, Bristol West, Capital Premium Financing, Cincinnati Insurance, Chubb, Clearcover, CNA Insurance, Condon Skelly, Encova, Foremost, Founders, Francis L Dean, Geico, Grand River, Grange, Great American Insurance, Hagerty, Honeycomb, Jewelers Mutual, Lemonade, Liberty Mutual, Merchants, National General, Neptune Flood, NEXT, Obie Insurance, Ohio Fair Plan, Ohio Mutual, Openly, Orion 180, Personal Umbrella, Progressive, Propeller, Safeco, Spriska, Steadily, The Hartford, Thimble, Travelers, US Assure, Utica First, Vacant Express, Western Reserve Group, and WeSure Insurance. The agency earns commissions from these carriers for placing and renewing business.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Lemonade: Digital-native insurance carrier using AI-driven underwriting and mobile-first UX to sell renters, homeowners, and pet insurance direct. Listed as a Neverman carrier partner while also competing for the same personal-lines customers through direct digital channels.

Regional players

• Westfield Insurance: Ohio-based regional insurance carrier serving personal and commercial lines primarily in the Midwest. Comparable as an Ohio-rooted insurance brand; competing for similar customers through its own agency and direct channels.
• Encova Insurance: Regional insurance carrier operating in the Midwest and Mid-Atlantic with strong Ohio presence. Comparable as a regional P&C competitor and a carrier partner competing for the same SMB commercial book.
• Erie Insurance: Regional P&C and life insurance carrier headquartered in Erie, PA, with strong distribution across Ohio and the Midwest. Comparable as a regional insurance brand with Ohio market overlap, though operating as a carrier with captive agents rather than independent agency.
• Cincinnati Financial (Cincinnati Insurance): Ohio-headquartered property and casualty insurance carrier with independent agency distribution. Comparable Ohio-based insurance competitor with overlapping carrier/agency dynamics in the regional market.

Direct peers

• Hylant Group: Independent insurance brokerage headquartered in Toledo, Ohio, serving commercial and personal lines through a multi-carrier model. Directly comparable to Neverman in geographic footprint (Ohio) and independent agency structure, though significantly larger in scale.
• Goosehead Insurance: Independent insurance agency franchise operating a multi-carrier comparison model across personal and commercial lines. Directly comparable to Neverman on independent agency economics and multi-carrier shopping value proposition, with a tech-forward operating model.
• Brightway Insurance: Independent insurance agency franchise offering home, auto, and commercial coverage through multiple carriers. Comparable multi-carrier agency model targeting personal and small commercial customers with a retail/storefront presence.

Broad incumbents

• Progressive Insurance: Major national P&C carrier with strong direct-to-consumer auto insurance brand and broad Ohio presence. Competes directly for Neverman's personal auto and commercial auto customers through its own direct and agency channels.
• State Farm: Large national P&C and life carrier with a captive agent distribution model and deep Ohio presence. Direct competitor for personal lines customers, and explicitly named by Neverman in its rate-comparison marketing claims.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/pg/nevermanins/reviews/?ref=page_internal
• Xx.com/neverman_ins

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Neverman Insurance Agency