It IS Your Money
It IS Your Money is an FCA-regulated UK claims management company that helps consumers in England and Wales recover compensation for mis-sold financial products, including endowments, investments, FSAVCs, pension mortgages, packaged bank accounts, and whole of life policies, on a no-win-no-fee contingency basis.
- Company typePrivate
- Founded2014
- HeadquartersTorquay, United Kingdom
- Headcount11–50
- GTM typeB2C
- OfferingServices
What It IS Your Money does
It IS Your Money Ltd is a privately-held, FCA-regulated claims management company (CMC) headquartered in Torquay, Devon, United Kingdom, founded in 2014. The firm helps individual consumers in England and Wales recover compensation for mis-sold financial products across six core service lines: endowments, investments, FSAVCs (Free Standing Additional Voluntary Contributions), pension mortgages, packaged bank accounts, and whole of life policies. Services are delivered via direct-to-consumer channels — phone, website self-service forms, and email — targeting retail victims of historical financial mis-selling, with a particularly focused persona on public sector workers (teachers, NHS, civil servants, armed forces, police, fire service, BT engineers) for FSAVC claims.
The operating model is a no-win-no-fee intermediary service. Claim managers act between the customer and the financial institution or provider, escalating rejected claims to the Financial Ombudsman Service at no additional cost and pursuing cases against defunct providers through the Financial Services Compensation Scheme. Compensation transfers to clients within two working days of receipt. The technology stack is a basic website-based intake system with a claims management platform underpinning the workflow — no public API, no mobile app, no third-party SaaS integrations, and no documented AI/ML components are disclosed.
Revenue is generated exclusively through contingency fees, tiered under FCA regulation effective 1 March 2022: 15-30% (plus VAT) by compensation band (e.g., 30% capped at £504 for £1-£1,499 awards; 28% capped at £3,000 for £1,500-£9,999; 15% capped at £12,000 for £50,000+). Legacy clients contracted before March 2022 pay 35% plus VAT. Average recoveries disclosed include £10,517 for FSAVCs, £10,122 for pension mortgages, £4,488 for whole of life, and £715 for packaged bank accounts, with most claims resolved within 8-12 weeks. The firm has no institutional investors, no parent company, and no disclosed funding rounds.
It IS Your Money firmographics
Firmographics- Name
- It IS Your Money
- Legal name
- It IS Your Money Ltd
- Website
- https://itisyourmoney.co.uk
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- It IS Your Money is an FCA-regulated UK claims management company that helps consumers in England and Wales recover compensation for mis-sold financial products, including endowments, investments, FSAVCs, pension mortgages, packaged bank accounts, and whole of life policies, on a no-win-no-fee contingency basis.
- Ownership category
- akta.pro rank
It IS Your Money industry classification
Industry- Product category
- Claims Management Services
- NAICS
- Finance and Insurance (52), Trusts, Estates, and Agency Accounts (52592)
- SIC
- Finance Services (6199)
- akta.pro primary industry
- Collections, Delinquency Management & Bad Debt Recovery (EDALAJAG)
- akta.pro secondary industry
- Bank Bill Pay (Consumer & Small Business) (FSAMAJAC)
Keywords
Where It IS Your Money is headquartered
LocationHeadquarters
- HQ city
- Torquay
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
It IS Your Money business model
Business model- GTM type
- B2C
- Offering type
- Services
Revenue model
- Contingency Fees on Compensation Recovered: The company operates on a no-win-no-fee basis, charging a percentage of compensation awarded. Fees range from 15% to 30% depending on compensation amount band, capped by FCA regulations effective March 2022. Legacy clients contracted before March 2022 pay 35% plus VAT. The company takes payment from compensation received before transferring balance to clients within 2 working days.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Outcome Based/ Performance | Pay-as-you-go | FCA fee-capped contingency rates based on compensation band |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
It IS Your Money product offering
Product offeringCore offering
It IS Your Money is a UK-based claims management company that helps individual consumers recover compensation for mis-sold financial products. The company operates on a no-win, no-fee basis across six product categories: Endowments, Investments, Pensions, Packaged Bank Accounts, FSAVCs, and Whole of Life policies. It acts as an intermediary between consumers and financial providers, escalating unresolved claims to the Financial Ombudsman Service and the Financial Services Compensation Scheme.
Product overview
It IS Your Money is a claims management company (CMC) offering a unified service for reclaiming compensation from mis-sold financial products. The company operates on a No Win No Fee basis, handling claims across six product categories: Endowment Claims, Investment Claims, FSAVC (Free Standing Additional Voluntary Contribution) Claims, Pension Mortgage Claims, Packaged Bank Account Claims, and Whole of Life Claims. The services are delivered through a single integrated process where claims managers act as intermediaries between customers and financial providers, escalating to the Financial Ombudsman Service (FOS) and Financial Services Compensation Scheme (FSCS) when necessary.
Differentiator
Problem solved
Functional benefit
Products and services
- Endowment Claim
Quantifiable outcome
- Average FSAVC compensation: £10,517.17, Biggest win: £216,253.57
- +4 more outcomes
Companies that use It IS Your Money
Customer profileSegments2 records
It IS Your Money technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
It IS Your Money partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- FeefocoreFeefo is a reviews platform used to collect and display customer reviews. The company uses Feefo to demonstrate transparency and build trust with potential customers by showing authentic client feedback.
- Alliance of Claims CompaniesminorIndustry membership organization for claims management companies with guiding principles for ethical business practices.
- Financial Ombudsman Service (FOS)coreExternal dispute resolution body for financial complaints. The company escalates rejected claims to FOS at no extra charge to clients. Clients can refer complaints if dissatisfied with company's response within 6 months of final response.
- Financial Services Compensation Scheme (FSCS)coreGovernment-backed compensation scheme covering claims against providers that have ceased trading. Policies taken out after August 1988 are covered by FSCS if the provider is no longer in business.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
It IS Your Money competitors and assessment
Company assessmentOthers
- StepChange Debt Charity: UK debt advice charity that helps consumers address financial distress and disputes. Loosely adjacent as part of the consumer financial-recovery ecosystem, though focused on debt rather than investment/product mis-selling.
- Citizens Advice: UK charity that advises consumers on financial complaints and routes them to providers or the Financial Ombudsman Service. Relevant as the free-tier alternative the firm competes against for self-directed claimants.
- Financial Ombudsman Service: Statutory dispute resolution body for financial complaints. Adjacent rather than competitive — the firm escalates rejected claims to FOS — but shapes the overall consumer claims funnel and complaint standards.
- Money & Pensions Service: UK government-backed body providing free money and pensions guidance. Relevant as a publicly funded alternative discovery channel for consumers weighing whether to file claims themselves or via a CMC.
Direct peers
- Gladstone Brookes: One of the largest UK claims management companies, operating a no-win-no-fee model across mis-sold financial products. Directly comparable in vertical mix, FCA-regulated contingency pricing, and direct-to-consumer acquisition approach.
- Celtic Claims: UK claims management company acting on behalf of consumers for mis-sold financial products. Comparable in regulatory positioning, claim categories, and contingency-based pricing.
- The Claims Management Group: UK-based claims management firm focused on mis-sold financial and banking products. Comparable in scope of claim categories, contingency fee structure, and B2C claims handling model.
- Carter Burnett Solicitors: UK law firm handling financial mis-selling compensation claims, including endowments and pensions. Comparable in delivering consumer recovery claims and escalating to the Financial Ombudsman Service, though operating via a legal services model rather than a CMC contingency model.
- Active Refunds: UK claims management company assisting consumers with mis-sold financial product recoveries. Comparable in target customer base (mis-selling victims), FCA-regulated status, and outcome-based fee model.
- Direct 2 Claims: UK claims management firm offering compensation recovery services for mis-sold financial products. Directly comparable in claim categories handled, no-win-no-fee structure, and direct-to-consumer marketing motion.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights5 records
Customer concentration
It IS Your Money social profiles
Digital presenceIt IS Your Money compliance and trust
Trust signalCompliance2 records
It IS Your Money financial estimates
Financial estimateRevenue estimate
Valuation estimate
It IS Your Money leadership team
Management profileNumber of profiles
It IS Your Money funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
It IS Your Money M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about It IS Your Money
What does It IS Your Money do?
It IS Your Money is a UK-based claims management company that helps individual consumers recover compensation for mis-sold financial products. The company operates on a no-win, no-fee basis across six product categories: Endowments, Investments, Pensions, Packaged Bank Accounts, FSAVCs, and Whole of Life policies. It acts as an intermediary between consumers and financial providers, escalating unresolved claims to the Financial Ombudsman Service and the Financial Services Compensation Scheme.
Is It IS Your Money a public or private company?
It IS Your Money is a private company. It is currently operating.
When was It IS Your Money founded?
It IS Your Money was founded in 2014. It employs 11 to 50 people.
Where is It IS Your Money based?
It IS Your Money is headquartered in Torquay, United Kingdom, in the Europe region.
How does It IS Your Money make money?
One revenue line is on record: contingency Fees on Compensation Recovered.
Who are It IS Your Money's main competitors?
Others on record are StepChange Debt Charity, Citizens Advice, Financial Ombudsman Service and Money & Pensions Service. Direct peers are Gladstone Brookes, Celtic Claims, The Claims Management Group, Carter Burnett Solicitors, Active Refunds and Direct 2 Claims.
Does It IS Your Money have an API?
No public API is recorded for It IS Your Money.
What industry is It IS Your Money in?
It IS Your Money's product category is Claims Management Services. Its primary akta.pro industry code is EDALAJAG, Collections, Delinquency Management & Bad Debt Recovery, with a secondary code of FSAMAJAC, Bank Bill Pay (Consumer & Small Business). Its NAICS code is 52 and its SIC code is 6199.