Hoteles Y Experiencias

What Hoteles Y Experiencias does

Hoteles Y Experiencias is a Mexican travel agency headquartered in Puerto Vallarta, Jalisco, operating for more than 20 years as an intermediary between customers and direct service providers including hotels, transport operators, restaurants, and tour guides. The legal entity is Asesoria y Consultoria Mapo S.C., and the company identifies itself as a subsidiary (Filial) of ER Hotels & Resorts. It sells pre-packaged vacation bundles covering 17+ Mexican destinations (Acapulco, Cancún, Puerto Vallarta, Riviera Maya, Los Cabos, Huatulco, Mazatlán, and others) plus three US cities (Las Vegas, New York, Orlando), with package prices ranging from $2,350 MXN to $25,562 MXN per person based on double occupancy.

The business operates on a transaction-fee / commission model, earning margins on each booking rather than holding inventory. Its technology platform is a website-based package sales and inquiry management system (hotelesyexperiencias.com) supplemented by WhatsApp, phone, and email channels for personalized booking assistance; no mobile app, API, or proprietary technology stack is disclosed. The product portfolio comprises roughly 25+ named packages spanning all-inclusive resort stays, cultural excursions, nature tours, and wine route experiences, with a reported 15 tour offerings and 15,659 personalized assistances delivered.

Its go-to-market is sales-led and hybrid: direct-to-consumer sales via website and travel advisors serve individual travelers and families, while a B2B corporate partnership channel (Convenios Empresariales) targets 300+ companies with 10-40% negotiated discounts and flexible employee financing. Customer base is reported at 10,560+ satisfied individuals across both channels. Marketing relies on the website, weekly email bulletins, WhatsApp direct contact, and corporate referrals rather than paid acquisition at scale. No external funding, headcount disclosures, or audited financials are present in the source material.

Name

Hoteles Y Experiencias

Legal name

Asesoria y Consultoria Mapo S.C.

Website

https://hotelesyexperiencias.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Hoteles Y Experiencias is a Puerto Vallarta-based Mexican travel agency operating 20+ years as an intermediary, selling vacation packages to 17+ Mexican destinations and three US cities to individual travelers and 300+ corporate clients via commission-based bookings.

Ownership category

akta.pro rank

Product category

Travel Agency & Tour Operator Services

NAICS

Travel Agencies (561510), Hotels (except Casino Hotels) and Motels (721110)

SIC

Hotels & Motels (7011), Services-Amusement & Recreation Services (7900)

akta.pro industry

PRIMARYTHAKAMAI

Hotel Program Management (Corporate Lodging)

Travel & Hospitality/Travel Agencies, Tour Operators & OTAs/Corporate Travel Management Services

Keywords

• Vacation package sales
• Travel agency services
• Hotel booking platform
• Corporate travel programs
• Tour operator services

Headquarters

HQ city

Puerto Vallarta

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. Vacation Package Sales: Revenue generated from selling pre-packaged vacation bundles that include hotel accommodations, tours, and sometimes meals. Packages are sold per person based on double occupancy pricing. The company acts as an intermediary between customers and direct service providers (hotels, tour operators, transport companies).
2. Travel Agency Intermediary Services: The company functions as an intermediary (agencia) in the tourism services market, earning commissions from transport operators, hotels, restaurants, car rentals, and tour guides. They charge fees for arranging and managing travel services on behalf of clients.
3. Corporate Partnership Programs: Revenue from corporate agreements where companies provide vacation benefits to their employees through Hoteles y Experiencias. These programs offer discounted rates and financing options, generating revenue through negotiated commission structures with hotels and service providers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Hoteles Y Experiencias is a Mexican travel agency that sells pre-packaged vacation bundles combining hotel accommodations, guided tours, meals, and activities to 17+ Mexican destinations and select international cities. The company also operates a corporate partnership program (Convenios Empresariales) offering 10–40% discounts on travel for employees of partner companies, acting as an intermediary earning commissions from hotels, airlines, and tour operators.

Product overview

Hoteles Y Experiencias is a Mexican travel agency offering a comprehensive portfolio of travel packages and hotel booking services. The core offerings include National Packages (Paquetes Nacionales) covering 17+ Mexican destinations, International Packages to Las Vegas, New York, and Orlando, and Excursions combining guided tours with nature and cultural experiences. Corporate agreements (Convenios Empresariales) provide discounted rates for business clients. The portfolio includes themed packages such as the Ruta del Vino (wine route), Oaxaca cultural tours, Chiapas nature excursions, and Yucatán peninsula packages featuring archaeological sites like Chichén Itzá. Premium resort packages include all-inclusive properties such as Hotel Xcaret México, BlueBay Grand Esmeralda, and various Riu, Krystal, and Posada Real properties. The company operates primarily as a package tour operator, intermediary between clients and service providers (hotels, airlines, tour operators), with more than 40,000 hotel partnerships and over 245 corporate agreements.

Differentiator

Problem solved

Functional benefit

Products and services

• Paquetes Nacionales (National Vacation Packages)

Quantifiable outcome

• 10,560 happy customers served
• +4 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core, major and supporting.

• ER Hotels & ResortscoreStrategic or Co-development PartnerParent company affiliation. Hoteles y Experiencias operates as a subsidiary (Filial) of ER Hotels & Resorts, providing corporate backing and potentially access to additional hotel partnerships and distribution networks.
• 40,000+ Hotel Properties (International Network)coreStrategic or Co-development PartnerStrategic partnership network with over 40,000 hotels nationally and internationally. These agreements enable Hoteles y Experiencias to offer the most competitive market prices and guarantee availability for client bookings across diverse destinations.
• 300+ Corporate ClientsmajorChannel Partner/ Reseller/ DistributorCorporate partnership agreements with over 300 companies including small businesses, medium enterprises, and national/international corporations. These B2B relationships provide employee vacation benefit programs with negotiated discounts and financing options.
• Airlines and Transportation ProviderssupportingStrategic or Co-development PartnerPartnerships with airlines and transportation providers to offer comprehensive travel packages including flights, airport transfers, and ground transportation as part of complete vacation bundles.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Others

• Hotelbeds: B2B hotel distribution platform and bedbank serving travel agencies, tour operators, and intermediaries globally. Comparable as an enabler/infrastructure provider that supplies hotel inventory to Mexican tour operators like Hoteles y Experiencias.

Direct peers

• Best Day Travel: Mexican OTA owned by Despegar, specializing in Mexican beach destinations and international packages. Direct competitor in the same Mexican vacation package category with similar B2C focus and bundled hotel+tour offerings.
• Viajes Beda: Mexican travel agency with national branch network selling vacation packages, hotel stays, and corporate travel programs. Directly comparable in intermediation business model and Mexican market focus.
• PriceTravel: Mexican online travel agency selling hotel packages, vacation bundles, and flight+hotel combinations across Mexican and international destinations. Closely comparable in core offering (pre-packaged Mexican beach vacations) and target customer base (Mexican leisure travelers), though PriceTravel operates more digitally.
• Mega Travel: Long-established Mexican travel agency chain selling vacation packages to Mexican destinations and international cities with physical branches and digital channels. Comparable intermediation model serving similar Mexican leisure and corporate travelers.

Broad incumbents

• Booking.com: World's largest accommodation OTA with strong Mexican presence and growing vacation package offerings. Provides the dominant competitive backdrop against which any Mexican travel agency operates.
• Expedia: Global OTA with extensive Mexican market presence offering vacation packages, hotels, flights, and activities. Represents the broad incumbent competitive pressure across all of Hoteles y Experiencias' core package categories.
• Despegar: Latin America's leading OTA, publicly listed, with full-stack offerings across flights, hotels, packages, and car rentals. Operates as a broad incumbent in Mexican travel with significantly larger scale and tech investment than Hoteles y Experiencias.
• Trip.com: Global OTA with growing Latin American presence offering hotels, flights, and vacation packages. Represents broad incumbent competition, particularly relevant for the international destinations (Las Vegas, New York, Orlando) Hoteles y Experiencias serves.

Regional players

• Almundo: Latin American travel agency (originally Argentine, now part of CVC Corp) operating in Mexico with packages and hotel offerings. Comparable vacation package intermediation model, though it has stronger presence in Southern Cone markets than Hoteles y Experiencias.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Hoteles_Exp
• Facebookfacebook.com/HotelesyExperiencias
• LinkedInlinkedin.com/company/hotelesyexperiencias

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hoteles Y Experiencias