Travel Security
Travel Security S.A. is a Chilean travel agency and Grupo Security subsidiary that books flights, hotels, packages, cruises, and corporate travel for leisure, business, and premium clients in Chile and Peru, leveraging exclusive American Express GBT and Virtuoso partnerships plus bank installment financing.
- Company typePrivate
- Founded1997
- HeadquartersSantiago, Chile
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
What Travel Security does
Travel Security S.A. is a Chilean travel agency founded in 1997 and headquartered in Santiago, operating as the travel services arm of the Grupo Security financial conglomerate. The company serves three primary customer segments: individual leisure travelers, corporate/business travelers, and high-net-worth premium travelers, distributing travel products through a combination of self-serve online booking (travelsecurity.cl and viajes.travelsecurity.cl), dedicated corporate account managers, executive premium advisors, and Grupo Security's bank branch network. Core offerings span flights, hotels, vacation packages, cruises, travel insurance, multidestination itineraries, and curated expert-led experiences organized into sub-brands including Australis Cruises (Patagonia expeditions), Viajes Premium (Virtuoso luxury), Viajes de Colecci\u00f3n (expert-guided trips), and Travel Security Empresas (corporate/MICE).
The platform's underlying technology is a standard online travel booking engine with integrated search, pricing comparison, and transaction processing capabilities, supporting multi-currency transactions (USD, CLP, BRL, EUR) and multi-language interfaces (Spanish, English, Portuguese), with payment integrations through WebPay, Flow.cl, Banco Security (Tarjeta One), and Banco Bice. No proprietary AI/ML capabilities or technical differentiators beyond standard industry tooling are documented.
Revenue is generated primarily through transaction-based commissions on airline tickets, hotel bookings, cruise reservations, and travel packages, supplemented by corporate travel management service fees and premium advisory commissions on luxury bookings. The business leverages a distribution advantage as the exclusive Chilean representative of American Express Global Business Travel (corporate segment), membership in the Virtuoso luxury network (premium segment), and unique cross-sell positioning via Grupo Security's bank channels offering interest-free installment financing (3 or 6 months with Banco Bice and Banco Security) and Security Pesos loyalty redemption. The company operates primarily in Chile with a wholly-owned subsidiary in Peru (Travel Security Per\u00fa) and serves cross-border destinations globally.
Travel Security firmographics
Firmographics- Name
- Travel Security
- Legal name
- Travel Security S.A.
- Website
- https://travelsecurity.cl
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Travel Security S.A. is a Chilean travel agency and Grupo Security subsidiary that books flights, hotels, packages, cruises, and corporate travel for leisure, business, and premium clients in Chile and Peru, leveraging exclusive American Express GBT and Virtuoso partnerships plus bank installment financing.
- Ownership category
- akta.pro rank
Travel Security industry classification
Industry- Product category
- Travel Agency Services
- NAICS
- Travel Agencies (561510), Other Travel Arrangement and Reservation Services (56159)
- akta.pro primary industry
- Online Booking Tools (OBT) & Corporate Booking UX (THALAGAD)
- akta.pro secondary industries
- Duty of Care, Risk Management & Traveler Tracking (THAKAMAE), Payment Solutions for Corporate Travel (Virtual Cards, Lodge Cards, Central Billing) (THAKAMAN)
Keywords
Where Travel Security is headquartered
LocationHeadquarters
- HQ city
- Santiago
- HQ country
- Chile
- HQ region
- Latin America
Offices2 records
Markets served
Travel Security business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Travel Agency Commission: Commission-based revenue from airline tickets, hotel bookings, cruise reservations, travel packages, and travel assistance insurance. The company acts as an intermediary between travelers and travel service providers (airlines, hotels, cruise lines, tour operators).
- Premium Travel Services: Premium travel collection experiences with expert authors and exclusive travel arrangements generate revenue through higher-margin bookings.
- Corporate Travel Management: Corporate travel management services for businesses, including charter flights, corporate hotels, group travel, and events, with dedicated account management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard travel packages and bookings |
| Transaction based/ take rate | Monthly | Interest-free installment payments |
| Transaction based/ take rate | Pay-as-you-go | Premium/Virtuoso hotel bookings |
| Unit Pricing | Pay-as-you-go | Australis Cruise cabins |
| Transaction based/ take rate | Pay-as-you-go | Collection Travel experiences |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
Travel Security product offering
Product offeringCore offering
Travel Security is a full-service travel agency that books and arranges flights, hotels, vacation packages, cruises, travel insurance, and corporate travel management services on behalf of consumers and businesses. It operates an online booking platform complemented by dedicated travel advisors, premium Virtuoso-network luxury advisors, and corporate account managers. The company earns commissions from airlines, hotels, cruise lines, and tour operators, and provides interest-free installment financing through partner banks.
Product overview
Travel Security operates as a multi-module travel platform comprising a consumer-facing booking portal (viajes.travelsecurity.cl), a corporate travel management site (www.travelsecurity.cl/empresas), and a services portal. The core platform offers flights, hotels, and vacation packages, supplemented by specialized sub-brands including Australis Cruises (Patagonia expedition cruises), Viajes de Colección (expert-led curated trips), Viajes Premium (luxury travel with Virtuoso partnerships), and Viajes Chile (domestic travel). Additional modules include travel assistance/insurance, the Security Pesos loyalty program, and corporate travel services. The company functions as a travel agency aggregator distributing products from airlines, hotels, cruise lines (Royal Caribbean, Princess, Norwegian, Oceania, Ama Waterways, Seabourn, Regent Seven Seas, Crystal), and Virtuoso's luxury hotel network.
Differentiator
Problem solved
Functional benefit
Brands
- Viajes de Colección: Exclusive guided travel experiences led by expert authors who are authorities on each destination.
- Viajes Premium
- Travel Security Empresas
Products and services
- Flight Booking Online flight search, comparison, and booking service supporting one-way, round-trip, and multi-city itineraries in economy and business class with various airlines, available to individual leisure travelers.
- Hotel Booking Accommodation booking service that allows users to search and reserve hotels and lodging properties worldwide through the Travel Security online platform.
- Vacation Packages Pre-packaged travel bundles combining flights and hotels, along with Flight + Hotel combination options for flexible booking to individual consumers.
- Cruise Bookings Comprehensive cruise booking platform featuring international cruise lines including Royal Caribbean, Princess Cruises, Norwegian Cruise Line, Celebrity, Holland America, Oceania, Ama Waterways, and expedition cruises to Antarctica, Alaska, Caribbean, Mediterranean, and Patagonia.
- Australis Cruises Patagonia expedition cruises through Stella Australis and Ventus Australis ships, featuring routes to Cape Horn, Glacier Pía, Puerto Williams, Ushuaia, Wulaia Bay, Glacier Águila, and Magdalena Island. Includes all-inclusive dining, bar, expeditions, and zodiac landings with exclusive Travel Security experiences (chef, music, host) and preferred pricing for BICE clients.
- Viajes de Colección Curated collection of guided travel experiences led by expert authors with deep destination knowledge. Features include expert-led trips to destinations such as Ireland, India, France, Spain, Japan, and Egypt with accompanying professional guides.
- Viajes Premium / Luxury Travel Premium and luxury travel service with exclusive Virtuoso network partnerships providing benefits including complimentary breakfast, room upgrades, early check-in/late check-out, and resort credits. Features high-end hotel partnerships including Four Seasons, Peninsula, Aman, Rosewood, Mandarin Oriental, and Ritz-Carlton.
- Viajes Chile Domestic Chile travel specializing in destinations including Patagonia, Torres del Paine, Atacama, Easter Island, and Chilean wine regions. Features partnerships with Explora hotels and local boutique properties with up to 65% discounts on Explora properties in Chile.
- Corporate Travel Services Business travel management service offering charter flights, corporate hotels, group travel, MICE events, and dedicated corporate account management with 24/7 support. Exclusive representatives of American Express GBT for corporate accounts in Chile, providing management services, preferential rates, and 24/7 personalized attention.
- Travel Assistance / Travel Insurance Travel insurance and assistance services including 24-hour support, international health coverage, and baggage protection, available to travelers booking through Travel Security.
Companies that use Travel Security
Customer profileSegments3 records
Ideal customer profiles3 records
Travel Security technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Travel Security partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- American Express Global Business Travel (GBT)coreExclusive representatives of American Express GBT in Chile. This partnership provides access to global corporate travel technology, preferred supplier rates, and international travel management expertise. The relationship positions Travel Security as the premier corporate travel provider with backing from the world leader in business travel.
- Grupo SecuritycoreParent company conglomerate. Travel Security is part of Grupo Security financial group, which includes Banco Security, Vida Security, Inversiones Security, Inmobiliaria Security, Corredora de Seguros Security, and Factoring Security. The affiliation provides financial services integration and cross-selling opportunities.
- VirtuosocoreExclusive alliance with Virtuoso, the global network of luxury travel advisors. Provides access to exclusive benefits for premium clients: complimentary breakfast, room upgrades, early/late check-out, resort credits up to USD 100. Virtuoso network includes 20,000+ travel advisors worldwide.
- Crystal CruisesminorLuxury cruise line partnership offering premium cruise experiences to Travel Security clients with exclusive benefits including hotel nights before/after cruises and complimentary travel insurance.
- Banco BicecoreFinancial partner offering 3 or 6 interest-free installments on travel bookings. BICE clients receive preferential pricing on Australis cruise cabins and other travel products.
- Banco SecuritycoreFinancial partner offering 3 or 6 interest-free installments on travel bookings. Credit card (Tarjeta One) holders can redeem Security Pesos for travel purchases.
- The Leading Hotels of the WorldminorLuxury hotel collective partnership providing access to exclusive properties for premium travelers.
- Small Luxury Hotels of the WorldminorBoutique luxury hotel network partnership for unique property access.
- Four Seasons Hotels & ResortsminorLuxury hotel brand partnership through Virtuoso network.
- Regent Seven Seas CruisesminorUltra-luxury cruise line offering all-inclusive cruises with exclusive benefits for Travel Security clients.
- ExploraminorLuxury adventure travel company specializing in remote destinations including Patagonia. Travel Security offers up to 65% discounts on Explora properties in Chile.
- Cruceros AustraliscoreExclusive partnership for Patagonia/Magallanes cruise expeditions. Travel Security offers special departure packages including exclusive Travel Security experiences (chef, music, host). Preferred pricing for BICE clients.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Travel Security competitors and assessment
Company assessmentBroad incumbents
- Expedia Group: Global OTA powerhouse operating Expedia, Hotels.com, and Vrbo; competes across leisure flights, hotels, and packages in Chile with broader inventory scale than any local agency including Travel Security.
- LATAM Airlines Group (LATAM Travel): Chilean-headquartered airline with substantial travel agency and corporate travel operations; although primarily an airline, its integrated travel platform competes for both leisure packages and corporate accounts in Travel Security's home market.
- Booking Holdings: Global parent of Booking.com, Priceline, and Agoda; a dominant OTA competing across all of Travel Security's leisure segments with superior scale, marketing budgets, and direct supplier relationships in Chile and LatAm.
Regional players
- Turbus / Turistik: Chilean transportation and tourism group operating domestic travel packages, tours, and integrated booking services; a local alternative for domestic leisure travelers that overlaps with Travel Security's Viajes Chile sub-brand.
Direct peers
- Viajes Falabella: Travel division of Falabella, the largest Chilean retail conglomerate, operating as a full-service online and offline travel agency in Chile competing directly for both leisure and corporate travel customers in the same geography.
- Cocha (Cochatour): One of Chile's oldest and largest travel agencies, offering corporate travel management, leisure packages, and international tours with similar multi-segment approach and dedicated corporate division.
- CWT (Carlson Wagonlit Travel): Major global corporate travel management competitor with established Latin American operations, competing for the same enterprise B2B travel contracts and policy compliance-driven accounts.
- BCD Travel: Global corporate travel management company with significant presence across Latin America, directly competing for enterprise and mid-market corporate travel accounts that Travel Security's AmEx GBT partnership targets.
- Despegar: Latin America's leading online travel agency headquartered in Argentina with strong Chilean market presence, offering flights, hotels, packages, and financing installments competing head-on with Travel Security's leisure book.
Emerging players
- Trip.com Group: Asia-rooted OTA (Trip.com, Ctrip, Skyscanner, MakeMyTrip) with growing Latin American presence; competing in flights and hotels with aggressive pricing and tech investment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Travel Security social profiles
Digital presenceTravel Security financial estimates
Financial estimateRevenue estimate
Valuation estimate
Travel Security leadership team
Management profileNumber of profiles
Profiles1 record
Travel Security subsidiaries and ownership
Company hierarchySubsidiaries1 record
Travel Security funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Travel Security M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Travel Security
What does Travel Security do?
Travel Security is a full-service travel agency that books and arranges flights, hotels, vacation packages, cruises, travel insurance, and corporate travel management services on behalf of consumers and businesses. It operates an online booking platform complemented by dedicated travel advisors, premium Virtuoso-network luxury advisors, and corporate account managers. The company earns commissions from airlines, hotels, cruise lines, and tour operators, and provides interest-free installment financing through partner banks.
Is Travel Security a public or private company?
Travel Security is a private company. It is classified as corporate owned and is currently operating.
When was Travel Security founded?
Travel Security was founded in 1997. It employs 501 to 1,000 people.
Where is Travel Security based?
Travel Security is headquartered in Santiago, Chile, in the Latin America region.
How does Travel Security make money?
Three revenue lines are on record. Travel Agency Commission is the primary driver. The others are premium Travel Services and corporate Travel Management.
Who are Travel Security's main competitors?
Broad incumbents on record are Expedia Group, LATAM Airlines Group (LATAM Travel) and Booking Holdings. Turbus / Turistik is listed as a regional player. Direct peers are Viajes Falabella, Cocha (Cochatour), CWT (Carlson Wagonlit Travel), BCD Travel and Despegar. Trip.com Group is listed as an emerging player.
Does Travel Security have an API?
No public API is recorded for Travel Security.
What industry is Travel Security in?
Travel Security's product category is Travel Agency Services. Its primary akta.pro industry code is THALAGAD, Online Booking Tools (OBT) & Corporate Booking UX, with a secondary code of THAKAMAE, Duty of Care, Risk Management & Traveler Tracking. Its NAICS code is 561510.